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Operational Manager Job Description: Top Duties and Qualifications

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An Operational Manager, or Operations Manager, oversees high-level human resources responsibilities. Their main duties include developing and implementing operational procedures and policies, establishing and overseeing recruiting processes and managing the company’s finances and budgets.

Operational Manager duties and responsibilities

Operational Managers have a broad range of duties depending on where they work. Here are some of the most common duties and responsibilities:

  • Organize scheduling, training and onboarding
  • Conduct quality control tests to make sure products meet certain organizational standards
  • Create and give reports to the Director of Operations on the current overall state of the business
  • Encourage employees to work in a positive environment
  • Monitor employee work and provide guidance
  • Implement measures and make sure employees follow safety measures
  • Hire, onboard and train staff
  • Oversee processes to find areas of improvement

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Operational Manager Job Description Examples

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What does an Operational Manager do?

Operational Managers are senior-level employees who oversee the recruitment and operational functions within a company. They typically manage training and onboarding, employee satisfaction and other high-level human resources duties. Operational Managers will typically implement and enforce new policies within the company to ensure employees are productive and efficient.

Their policies and programs also focus on building a strong company culture where all employees feel respected, appreciated and motivated to contribute quality work. Operational Managers are in charge of the financial processes of the company as well by handling its budgets, reports and audits. They’re typically responsible for researching and familiarizing themselves with national and local laws and regulations to ensure their organization remains compliant at all times.

Operational Manager skills and qualifications

Though Operational Managers can have several different duties, they usually need the same skills and qualifications, including:

  • Excellent problem-solving and critical-thinking skills
  • Ability to lead large teams and groups
  • Good attention to detail
  • Solid knowledge of industry standards and practices
  • Ability to create and implement new policies and procedures to increase efficiency
  • Analytical skills
  • Knowledge of production and operations analysis software

Operational Manager salary expectations

The average salary of an Operational Manager i s $83,565 per year with an average profit sharing of $5,863 per year. Salary may depend on level of experience, education and the geographical location.

Operational Manager salary expectations

2025-10-0124000.0097179.06217000.00YEARLY
  • Common salary: 97179.06 YEARLY
  • Typical salaries range from 24000.00 - 217000.00 YEARLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Operational Manager education and training requirements

An Operational Manager usually has a bachelor’s degree in business, business administration or a similar field. A degree in a field related to the company’s industry can also be useful. For example, an Operational Manager applying for a job at a hospital would benefit from a degree in healthcare administration. Many employers do prefer a higher-level degree such as a master’s in business administration. Extensive experience in a similar industry can substitute for a degree. On-the-job training is common for Operational Managers.

Operational Manager experience requirements

Most Operational Managers have at least five years of experience in their industry. If an Operational Manager switches industries, such as moving from health care to manufacturing, they likely need at least seven years of experience to qualify. Many Operational Managers start with a company in a lower-level position and gain enough experience to earn this role.

Job description samples for similar positions

If you are not quite looking to hire an Operational Manager, here are some similar positions that might come closer to the position you are looking to hire:

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Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Frequently asked questions about Operational Managers

Job Description Examples

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