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Account Executive Job Description: Top Duties and Qualifications

Last updated: May 18, 2023

An Account Executive, or Key Account Executive, works directly with clients to learn their goals and establish how the company can meet them. Their duties include regularly meeting quotas, goals and other forms of client expectations, helping clients understand the limits of their budget or resources and consistently meeting project deadlines laid out by the client.

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Account Executive duties and responsibilities

Two individuals in business formal attire sit across from each other. Text bubbles between them illustrate an ongoing conversation.Text reads: "A day in the life of an account exec:Meet with clients to discuss their needs,Develop budgets & timelines for projects,Manage the entire sales cycle,Generate new sales opportunities"

An Account Executive is responsible for fully understanding a client’s needs and determining whether a business can meet those needs. An Account Executive oversees a team to ensure the company’s products or services are delivered on time, on budget and up to the client’s standards. Some of the other duties an Account Executive is responsible for include:

  • Communicating with clients and gathering information about a project’s scope, budgets and timelines
  • Meeting with other executives to discuss clients’ project goals, progress and outcomes
  • Developing budgets and timelines for clients and the company they work for
  • Coordinating teams to meet project milestones
  • Assembling new teams to meet clients’ or businesses’ goals
  • Reporting and recording all sales activities in a web-based CRM system
  • Qualifying inbound leads and prospects via phone and email
  • Organizing regular client meetings to ensure excellent customer service
  • Prospecting new sales by cold calling businesses
  • Holding virtual demonstrations with an end goal of earning a prospect’s business
  • Preparing and presenting proposals and bids
  • Negotiating terms and conditions with clients
  • Collaborating with key decision makers to identify opportunities and develop ideas that deliver sales results
  • Uncovering and understanding a company’s needs
  • Attending trade shows and hosting customer events
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Account Executive Job Description Examples

Example 1

We are Looking for an experienced Precious Metals Account Executive with at least two (2) years of sales experience.

We are seeking a highly experienced Experienced Precious Metals Account Executive who is passionate and knowledgeable about our company's products and services. The responsibilities of an Experienced Precious Metals Account Executive include providing excellent customer service, closing deals, and processing documentation after the sales process is complete.

To be successful as a Experienced Precious Metals Account Executive, you should have extensive sales experience and show proficiency in computer literacy. Ultimately, a quality Experienced Precious Metals Account Executive should achieve outstanding customer service, while dealing with a high volume of calls and emails.

Experienced Precious Metals Account Executive Responsibilities:

  • Building relationships with clients.
  • Negotiating deals with clients.
  • Closing deals.
  • Analyzing data and market trends.
  • Processing sales transactions.
  • Demonstrating a solid understanding of the company's products or services.
  • Networking to attract potential clients.

    Job Requirements:

  • High outbound and inbound calls.
  • Professional /ethical
  • Generate revenues and close deals
  • Professional communication skills and telephone demeanor
  • Highly self-motivated and driven to succeed
  • Possess a positive and professional attitude
  • Team player with a competitive personality
  • Interest in the Financial Markets
  • Experience in closing high ticket financial products
  • Experience as a Broker or in sales.
  • The position of call center agent (outbound telemarketing & sales) consists of using calling techniques on prospects and persuading potential customers to purchase from us gold & precious metals.

    Tasks and Duties:

  • Contact prospects, leads and clients by telephone in order to offer our services.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential prospects, leads, or clients to purchase gold or other precious metal products.
  • Explain more about our products and prices, and answer questions from prospects, leads, or clients.
  • Follow sales scripts and probe to better target the needs and interests of a prospect, lead, or client.
  • Maintain records of contacts, accounts, and orders.
  • Maintain call logs and report details regarding calls.
  • Do constant follow-ups.
  • Obtain prospect, lead or client information such as name, email, and address, and enter orders into CRM.

    Competencies

  • Integrity — The job requires being honest and ethical.
  • Stress Tolerance — The job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Persistence — The job requires persistence in the face of obstacles and objections.
  • Achievement/Effort — The job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Dependability — The job requires being reliable, responsible, and dependable in fulfilling obligations.

    Perks:

  • Hourly plus commissions
  • Paid holidays.
  • The work schedule is Monday to Friday from 9:00 am to 5:00 pm
  • Medical insurance
  • 401K
  • On-going training with a growth path
  • A proven system to help you thrive.
  • Paid Parking
  • Building perks including gym, basketball court, and firepit/barbeque
  • This is a position that requires absolutely the best sales skills, a mental focus, unlike others, commitment, confidence, and goals that are beyond the blue sky.

    Job Type: Full-time

    Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Monday to Friday
    Supplemental pay types:
  • Commission pay



    Ability to commute/relocate:
  • Los Angeles, CA 90045: Reliably commute or planning to relocate before starting work Location: One location

    • Example 2

    Nippon Shokken U.S.A.is the leading sauce and seasoning manufacturer in Japan, and trying to expand the business more in the US.

    Mission Make American food tastier and more convenient as Japan's No.1 Sauce Company.

    *Why Nippon Shokken U.S.A.?*
  • Growing company with bright future
  • Potential business model
  • Company culture: Current employees will be given opportunity
  • Delight company atmosphere
  • Good benefit package and incentives

    Business Account Executives are professionals in a competitive market who predominately travels to businesses or institutions to sell and inform about our products. Travelling will be both locally and to other cities throughout the country. Business Account Executive will make presentations to attract, establish and maintain relationship with buyers and management as well as demonstrate our products in stores and trade shows. This is a key position in increasing revenue by managing and negotiating with clients, generating leads, and managing sales of the products.

    Work days and Hours
  • Monday to Friday
  • Some weekends may be necessary
  • Average 40 hours work week.

    Location
  • Houston, TX USA

    We E-Verify and conduct post-offer substance screening.

    Responsibilities:
  • 80% travel in the area, 20% desk work. Business trips are assigned as needed.
  • Report to office every morning. Schedule appointment and reaching out to clients.
  • Maintaining & developing relationships with new & existing customers.
  • Prepare, distribute, & coordinate sales contracts and associated forms to complete orders.
  • Maintains confidentiality of company and customers information; includes pricing, inventory, market share and other materials that can be used by competitors.
  • Recording sales & order information; sending copies to the sales office, and entering data.
  • Accurate record keeping within the company’s programs and/or other Customer Relationship Management (CRM) system.
  • Reviewing your sales performance, aiming to meet or exceed targets.
  • Duties and responsibilities are not limited to the above list.

    Qualifications
  • Legally authorized to work in the U.S. without current or future sponsorship for employment visa status
  • Bachelor's degree from an accredited institution
  • Preferred to have sales experience in food industry

  • Able to lift over 40lbs

  • Ability to read, write and speak English fluently

  • Valid driver license & own transportation

    Knowledge, Skills and Abilities:
  • High level of accuracy and attention to detail
  • Ability to listen, follow and execute instructions
  • Excellent verbal, written and organizational skills combined with an aptitude for multi-tasking
  • Proven analytical and leadership skills
  • Strong interpersonal and communication skills
  • Ability to develop and obtain desired results & achieve budget
  • Habits of punctuality
  • Proven analytical and leadership skills
  • Strong interpersonal and communication skills
  • Good knowledge of Microsoft Office and Windows-based computer application

    We are an equal opportunity employer with a policy of hiring and promoting on the basis of qualifications, proven ability and level of contribution without regard to race, color, creed, ethnicity, sex, gender, gender expression, religion, marital status, age, national origin or ancestry, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, medical condition (including cancer and genetic characteristics), sexual orientation, gender identification, or any other protected classes, characteristic or consideration made unlawful under applicable federal, state or local laws.

    Job Type: Full-time

    Pay: $54,000.00 - $55,000.00 per year

    Benefits:
  • 401(k)
  • Company car
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Monday to Friday

    Education:
  • Bachelor's (Preferred)

    Work On the road

    • Example 3

    Senior Account Executive “ Judge Technology Solutions

    The Judge Group is looking for experienced, competitive, and self-motivated Account Executives to join our growing team across North America.

    Why Judge?

    Are you looking to kick off your sales career in the fields of Technology, Healthcare, Finance & Accounting with a prominent firm in one of the fastest-growing industries? How about working for a high-growth and financially sound organization experiencing record growth and providing excellent training, innovative technology, multiple career paths, positive culture that promotes teamwork, constant recognition, and values giving back to the community? If so, then the Judge Group could be for you!!

    Compensation:

    Below is a breakdown of average incomes by Judge Salespeople who were employed for the entire year of 2021:
  • 37% of our Account Executives earned over $250,000
  • 35% of our Account Executives earned between $150,000 and $250,000
  • 14% of our Account Executives earned between $100,000 and $150,000
  • 14% of our Account Executives earned between $75,000 and $100,000

    Who is Judge?

    The Judge Group, established in 1970, is an international professional services firm headquartered in the Greater Philadelphia area. Judge is a global leader in technology consulting, staffing solutions, corporate training, and human capital management. Our solutions are delivered through an annual workforce of 9,000 professionals and 30+ office locations across the United States, Canada, and India. Judge is committed to the success of our clients, consultants, and employees. By joining our team, you will be part of an established, growing, and innovative culture that makes developing employees' top priority.

    Our Account Executives provide talent acquisition solutions in the areas of technology and healthcare meeting the growing demands of hiring executives across our portfolio of clients. Our proven model of success, exceptional training program, and custom delivery platform helps ensure that Account Executives achieve maximum results that keep you focused on building strong relationships and generating sales. We build great client relationships through consultative selling, client site meetings, sales presentations, and regular entertainment such as lunch/dinners, sporting events and exciting excursions.

    Job Responsibilities:
    · Research, market and effectively present all of our services to new and existing clients
    · Penetrate new business through in-person meetings and presentations with key client
    hiring managers and senior level executives
    · Generate new business through cold calling, attending conferences and through referrals
    · Successfully expand and maintain existing client base
    · Maintain consistent pipeline of existing and prospective business and run 10-15 client meetings including Zoom presentation each and every week
    · Secure qualified job opportunities from existing and new clients

    Minimum Requirements:
  • 2-3+ years of business development or recruiting experience and a proven track record of success
  • Key traits: Energetic, competitive, confident, persistent, commission-oriented/money motivated, strong desire to succeed, hunter/farmer
  • Experience breaking and developing local mid-market and/or national accounts
  • Strong communication and presentation skills
  • Bachelor's degree preferred

    What Judge will provide you?
  • Industry leading delivery team with delivery centers in the US and India
  • A well formulated career path with exceptional opportunity for growth
  • Industry leading sales training program
  • The opportunity to join one of the fastest growing and highly regarded staffing firms in the industry
  • Fast paced, performance-based organization that publicly and financially rewards its employees for achieving a high level of success
  • Ability to sell regionally and nationally
  • 50+ years of successful business and streamlined processes based on industry leading best practices
  • Hands-on executive management team dedicated to the overall success of the organization and its employees
  • 9,000+ consultants internationally

    Benefits:
  • Competitive base salary, uncapped commission, and bonus with six figure earning potential
  • Ability and incentives to cross sell technology, talent and learning solutions
  • 401K match
  • Generous client entertainment allowance
  • Cell phone reimbursement and mileage reimbursement
  • Annual incentive trips to exclusive vacation resorts
  • Quarterly sales contests/incentives

    Job Type: Full-time

    Pay: $90,000.00 - $202,711.11 per year

    Benefits:
  • 401(k)
  • 401(k) matching
  • Cell phone reimbursement
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Paid training
  • Parental leave
  • Travel reimbursement
  • Tuition reimbursement
  • Vision insurance
  • Work from home
    Schedule:
  • Monday to Friday
    Supplemental Pay:
  • Bonus pay
  • Commission pay
  • Yearly Location: Multiple Locations

    • Example 4

    About us

    KNUJ Radio is a small business in New Ulm, MN. We are engaging, rewarding and our goal is to broadcasts at 1,000 watts during the daylight hours and at reduced power at night. KNUJ is a News and Information station, strong in news, sports, weather and farm coverage and features country music. It is also a œpersonality station, with listeners very loyal to the on-air staff. Upholding the tradition that made KNUJ œthe Regional Giant, KNUJ broadcasts Polka Music one hour on weekdays and several hours Sunday afternoons. However, country music is the primary music of the balance of our 24-hour broadcast day. September, 2006, KNUJ began streaming the KNUJ programming on [website] KNUJ rebroadcasts its 24 hour programming on 97.3 FM also. SAM 107 broadcasts a live local news show from Sleepy Eye, 8:30 to 9am, Monday through Friday, with Craig Hansen. The music format is ˜Variety Hits'. KNUJ also operates a separate mail order business known as KNUJ Polka Cassette & CD Sales, selling primarily polka music, nationwide. Web Site: [website]

    The person filling this position will work closely with our sales team to identify and develop new clients. KNUJ Radio is seeking applicants for a full time Sales Position. Established accounts in New Ulm and an assigned outside territory. Applicants need not have a sales background or radio background; however, a plus if you do. We will Train. Ability to be outgoing and meet new people is important ¦. to help our clients achieve their goals with our advertising tools and programs available from KNUJ.

    Responsibilities:
  • Closely monitor and sell a portfolio of packages
  • Understand how packages are sold, underwritten, and marketed to clients.
  • Work with existing clients.
  • Generate new business through cold calling and lead generation.
  • Work with a wide variety of customers from diverse backgrounds and industries.

    Job Type: Full-time

    Pay: $32,000.00 - $50,000.00 per year

    Benefits:
  • 401(k)
  • Paid time off
    Schedule:
  • Monday to Friday
    Supplemental Pay:
  • Commission pay

    Education:
  • High school or equivalent (Preferred)

    License/Certification:
  • Driver's License Location: One location

    • Example 5

    Public Relations Account Executive

    Who we are?

    The Hoyt Organization, Inc. (THO), an independent, award-winning PR agency, is looking for an Account Executive (AE) to join our team. We are seeking a Renaissance person who brings enthusiasm, intelligence and genuine curiosity to every communications challenge. We value individuals, work-life balance and an empowered, collaborative culture.

    As an AE, you will play a key role on a range of engaging accounts. We offer competitive compensation, work-from-home flexibility and opportunity for growth. We have been named one of America's Best PR Agencies in 2021 by Forbes and among the top independent PR firms in Los Angeles.

    Who we are looking for?

    The AE position requires 4 - 5 years of agency or in-house public relations experience. Candidates must have strong writing skills, experience with media relations and familiarity with digital / social media strategy and execution. The individual hired will work across multiple industry sectors, so he / she must have the ability to quickly ramp-up on new subject matter -- including a willingness to invest the time it takes to gain a deep understanding of each client's business.

    What will you get?

    1. A strong team of people to support you.

    2. To work with a group of talented and dedicated professional.

    3. Direct access to clients.

    What we need from you?

    - 4 “ 5 years agency experience;

    - Experience with trade, business and luxury consumer media on a local, regional and national basis;

    - Experience working on multiple PR/marketing campaigns and accounts at once;

    - Understanding of client opportunities, including paid, earned, owned and shared channels;

    - Strong writing and ability to pitch news and trend stories with confidence;

    - Adept at original content development, understands storytelling and how to develop effective communications in a client-specific voice and tone across multiple channels and audiences;

    - Excellent communication skills to communicate with clients to provide counsel, deliver results, foster a positive relationship and manage expectations

    - Solid understanding of social media and digital strategies;

    - Ability to assist multiple team members in moving clients/projects forward simultaneously;

    - Willingness to engage in agency promotion, professional development and team building;

    - Exceptional organizational skills and the ability to multi-task;

    - Degree in public relations, journalism or related field

    THO offers a strong salary based on experience. We prioritize team-building events, happy hours and team lunches to strengthen working relationships. Benefits include: medical, dental, 401K with 100% vesting from date of plan entry, paid vacation, paid holidays including the week between Christmas and New Year's.

    Check out our web site at [website]

    If you meet all of these requirements and would love to work in a creative environment, please apply.

    NO PHONE CALLS Please

    Respond Through THIS AD

    LOCAL Applicants ONLY

    Job Type: Full-time

    Pay: $65,000.00 - $80,000.00 per year

    Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
    Schedule:
  • 8 hour shift

    COVID-19 considerations:
    All employees are encouraged to stay home when sick and all are welcome to wear a mask when in the office.

    Ability to commute/relocate:
  • Torrance, CA 90501: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Public Relations Agency: 4 years Location: One location

    • What does an Account Executive do?

    Account Executives are typically employed in the advertising, IT, fashion, marketing or other related industries to learn the client’s expectations for a project and exceed these expectations. They’re responsible for enhancing a company’s performance by building strategies to implement projects and submit them by their deadlines. Account Executives often serve in a leadership role for their company by communicating deadlines, requirements and other client goals to other employees. They collaborate closely with clients to help them fully understand the services they offer and the work the client needs completed.

    Account Executive skills and qualifications

    Account Executives rely on people skills and communicate with clients in both business-to-business and business-to-customer capacities. Other important skills and qualifications for Account Executives include:

    • Written and verbal communication skills
    • Organization skills
    • Time management skills
    • Teamwork skills
    • Multitasking skills
    • Budget management
    • Sales skills
    • Account management

    Account Executive salary expectations

    The average salary for an Account Executive is $69,605 per year. Experience is one of the biggest factors determining what an Account Executive can make. Salary may also depend on the applicant’s level of education and geographical location. Some Account Executives can expect additional income on top of their salary, averaging $15,000 per year in cash bonuses and $22,500 per year in commissions.

    Account Executive education and training requirements

    Account Executives usually obtain a bachelor’s degree. However, it is possible to become an Account Executive with only a high school diploma or GED with sufficient experience. Account Executives typically come from education backgrounds in areas such as marketing, business or risk management.

    Account Executive experience requirements

    Many companies offer entry-level opportunities for employees with no prior experience. However, as this is a leadership role, Account Executives typically possess a few years of professional experience.

    Account Executive Job Description Template

    We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You’ll be directly responsible for preserving and expanding our customer base. The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve a balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them into profitable long-term relationships based on trust and mutual satisfaction.

    Responsibilities

    • Create detailed business plans to facilitate the attainment of goals and quotas
    • Manage the entire sales cycle from finding a client to securing a deal
    • Unearth new sales opportunities through networking and turn them into long-term partnerships
    • Present products to prospective clients
    • Provide professional after-sales support to enhance the customers’ dedication
    • Remain in frequent contact with the clients in your responsibility to understand their needs
    • Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
    • Negotiate agreements and keep records of sales and data

    Requirements

    • Proven experience as an Account Executive or in other sales/customer service role
    • Knowledge of market research, sales and negotiating principles
    • Outstanding knowledge of MS Office; knowledge of CRM software (e.g. Salesforce) is a plus
    • Excellent communication/presentation skills and ability to build relationships
    • Organizational and time-management skills
    • A business acumen
    • Enthusiastic and passionate

    Job description samples for similar positions

    If the Account Executive job description doesn’t meet your needs, see job descriptions for related positions:

    Ready to Hire an Account Executive?Build an Account Executive Job Description

    Frequently asked questions about Account Executives

    What qualities does a good Account Executive have?

    There are many abilities and characteristics an Account Executive needs to have to perform well in their role. Some common qualities of a strong Account Executive include: 

    • Communication skills to regularly discuss project deadlines, responsibilities and goals with clients and employees on the phone, in-person and over email
    • Organizational and time management abilities to stay ahead of regular deadlines and to organize projects, clients’ files and other important tasks
    • Problem-solving and critical thinking skills to quickly find creative solutions to any client issues that may arise
    • Presentation skills to build strategies and report them clearly and professionally to both clients and employees

    What's the difference between an Account Executive and Account Manager?

    Account Managers are often higher-level roles that focus on developing and growing a client’s relationship with the company. They regularly communicate with clients to make sure all their needs are being met and work to meet any outstanding needs the client is facing. Account Managers also collect and analyze current client data and other consumer behavior to understand any changing needs. They meet with Account Executives to discuss their performance and relay any high-level client information. It’s often the Account Manager’s responsibility to ensure the Account Executive is completing their role effectively.

    Do Account Executives have different responsibilities in different industries?

    There are usually Account Executives working in a variety of industries. Many of their responsibilities in each industry revolve around client satisfaction and implementing projects to meet their goals. Account Executives are usually responsible for having an extensive knowledge of the specific industry their clients work in. This allows them to deliver quality projects that are relevant and catered toward that industry. For instance, if an Account Executive has a client who works in the dental industry, they must have extensive dental health industry knowledge to create dental health-related projects for them.

    Who does an Account Executive report to?

    An Account Executive typically reports to the Account Manager with any challenges or issues they’re experiencing while working on a campaign or with a client. If Account Executives are facing complex problems on a campaign, an Account Manager will provide them with advice and guidance and will reach out to the client to resolve any big-picture issues. Account Executives also report to a client with any questions they may have about their company to help them build a strong and valuable campaign that best conveys the story of their brand.

    Job Description Examples

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