Administrative Manager Job Description: Top Duties and Qualifications

An Administrative Manager, also known as Head Administrator or Office Manager, is in charge of coordinating an organization’s administration system and general workflows. Their duties include supervising staff, facilitating communication throughout a company and developing procedures to make a workplace more efficient.

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Administrative Manager duties and responsibilities

Administrative Managers play a role in many parts of a business’s operations. This is a top-level role, meaning Administrative Managers work with other leaders and team members in each of the business’ departments. Administrative Managers have a lot of duties they perform on a daily basis, including:

  • Guiding the organization’s activities
  • Identifying opportunities to improve a business’ policies or objectives
  • Ensuring a company is operating securely and effectively
  • Preparing and reviewing operational reports
  • Leading and/or participating in meetings

Administrative Manager Job Description Examples

 

Example 1

*Key Qualifications: * * Conference organization and arrangement of various meetings of the company; * According to the company's development strategy and business priorities, prepare the company's organizational structure, job setup, compensation and benefits, and recruitment recommendations; * Coordinate the company's human resources management, responsible for personnel recruitment, new employee induction training, employee attendance, vacation, contract establishment/change/terminate management; * provide explanations of human resources policies and procedures; communicate company and government policies, regulations, and management Layer and employee compliance requirements; * Cooperate with the domestic financial management department to deal with accountants and annual audit related matters; * Coordinate the company's legal affairs, connect with domestic and foreign lawyers, and ensure the company's legal and compliance operations; * The company's information construction, docking service providers to establish and maintain the company's website; * Comprehensively coordinate the work of various departments; Responsible for the company's files management, etc.; * Outreach and reception work, such as government public relations, guest reception, etc., or other assignments *Job Requirements: * 1. Bachelor degree or above, major in business management and human resources; 2. Have strong logical thinking and writing skills; 3. Skilled in using all kinds of office software; 4. Have a solid bilingual writing and strong communication, organization and coordination skills is a plus. Job Types: Full-time, Part-time Job Type: Full-time Pay: $40,000.00 - $98,509.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Work Location: Multiple Locations

Example 2

TimberCreek Golf Club is seeking an exceptional candidate to fill an opening for the full-time position of Accounting/Administrative Manager. This candidate will join a team of professionals and will have an meaningful impact to the Club's continued growth and long-term success. Key responsibilities and requirements include: * College degree preferred. High school diploma required. Minimum of two years of bookkeeping/accounting experience required. Office management experience preferred. * Proficiency working with Microsoft Excel and QuickBooks accounting software * Accounts Receivable/Payable * Bank reconciliations - Monthly/Quarterly * Daily/Weekly reports for management review * Monthly/Quarterly/Annual financial statements in coordination with corporate CPA * Payroll preparation in coordination with outside processing company * General administrative duties Benefits include: * Paid Time Off * Paid Holidays * Health/Dental/Eye Insurance * Family Golf Privileges * Flexible Work Days available Job Type: Full-time Pay: $35,000.00 per year This Job Is Ideal for Someone Who Is: * Dependable -- more reliable than spontaneous * People-oriented -- enjoys interacting with people and working on group projects * Detail-oriented -- would rather focus on the details of work than the bigger picture Company's website: * [website] Company's Facebook page: * Work Remotely: * No Work Location: One location

Example 3

Chess at Three, a Thinking Cup Learning educational service, is the only company in the world that teaches children as young as 3 years old how to play chess completely through fun silly stories. We currently have over 100 independent tutors in New York, Los Angeles, Hong Kong, and Chicago, teaching over 15,000 children a week! Chess at Three is currently in a state of rapid growth. Our business has doubled every year for the last 4 years. We are looking for a full time Administrative Manager to join our remote team. *Description: * *Reporting to the COO, the Administrative Manager will handle all administrative duties for Chess at Three. The Administrative Manager will be the primary point of contact for all customer service related tasks, ie: speaking with tutors and clients taking private lessons, scheduling lessons in MindBody, sending new lesson information to tutors and managing new lesson staffing. The position will also involve general administrative upkeep of client accounts.* *This is a fully remote, full time position. Business hours are Monday- Friday, 9am-5pm Eastern Time.* *Responsibilities include, and are not limited to: * * *Answer client calls, emails, and online chats* * *Pair clients with tutors depending on their preferences for lessons* * *Assist tutors with administrative needs* * *Assist with recruiting and onboarding new tutors* * *Deliver exceptional customer service to build customer satisfaction & loyalty* * *Keep client accounts up to date* * *Partner with the sales teams to meet and exceed customer service expectations* * *Utilizes all resources and tools to troubleshoot and diagnose client/tutor issues* * *Follow up client/tutor calls where necessary* * *Maintain a dynamic knowledge of all company procedures and policies* * *Collaborate with management teams to stay updated on new products, services, and policies* * *Record client information within our customer service database* * *Engage with clients in a friendly and professional manner while actively listening to their concerns* * *Offer support and solutions to clients in accordance with the company's customer service policies* * *Other duties as requested* *Qualifications: * * *Superb communication skills, written and verbal, are obligatory.* * *Must have excellent email demeanor, exuding confidence with a clear, inviting, and professional tone.* * *Excellent computer skills and comfort in navigating multiple systems.* * *Excellent time management skills. Must be able to prioritize tasks efficiently without direction.* * *A strong passion for the education industry and a passionate interest in learning about our business and products.* * *Detail and customer * *The ideal candidate will thrive in a remote environment and can cope with the industry's ever-changing pace.* * *1-3 years experience working in a sales, customer service, or similar role.* Thinking Cup Learning is an equal opportunity employer. All hiring decisions are subject to immigration laws pertaining to work authorization requirements. Thinking Cup Learning considers applicants for all positions without regard to race, color, religion, national origin, gender, age, marital status, disability, veteran status, sexual orientation, or any other characteristic protected by applicable local, state, or federal law. Job Type: Full-time Pay: $45,000.00 - $52,000.00 per year Benefits: * Paid time off Schedule: * Monday to Friday Education: * Bachelor's (Preferred) Experience: * Customer service: 1 year (Preferred) Work Location: Remote

What does an Administrative Manager do?

Administrative Managers are commonly employed in office environments and may focus on the operations of a specific department. They hire and train other administrative staff, providing feedback to improve organization and communication through administrative policies. Administrative managers delegate tasks to Administrative Assistants and audit company practices to ensure consistent implementation of best administrative practices. Their job is to make sure that the daily functions of a company are successful and contribute to accomplishing goals.

Administrative Manager skills and qualifications

Administrative Managers must be effective communicators and good leaders. Multitasking is also essential, as people in this position need to keep track of every moving part in the company. Other important skills for Administrative Managers include:

  • Time management skills
  • Computer literacy skills
  • Organization skills
  • Resourcefulness
  • Decision-making skills
  • Strategic planning skills

Administrative Manager salary expectations

According to Indeed salary estimates, Administrative Managers earn an average of $53,360 per year. Exact salary can fluctuate greatly, though, depending on the job’s location, the candidate’s experience level and other factors. Some Administrative Managers earn an average of $5,000 per year in profit sharing on top of their regular salary. The average tenure for someone in this position is two to four years.

Administrative Manager education and training requirements

Administrative Managers can find work after completing a bachelor’s degree. It is less common but possible to find candidates with only a high school diploma or GED. However, these applicants should have relevant experience to make up for lacking a degree. 

Administrative Managers typically come from backgrounds in business, facility management or information management. Administrative Managers don’t normally complete on-the-job training, and additional certifications or licenses aren’t needed in most cases.

Administrative Manager experience requirements

Administrative Managers usually have a few years of prior relevant experience. Applicants may come from backgrounds in administration, or they could have experience in a different leadership role. Since Administrative Management is a leadership role, it’s common for candidates to have 3 years of experience or more before applying.

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Frequently asked questions about Administrative Managers

 

What is the difference between an Administrative Manager and an Administrative Director?

Administrative Managers work with entry-level staff and help their direct reports with and issues they face with administration processes and policies. They are highly involved in personnel management and are often in charge with hiring an administrative team and developing training and mentoring practices. Administrative Directors create high-level goals for a company’s administrative team and oversee the impact and behavior of Administrative Managers. Administrative Directors develop objectives and company initiatives, while Administrative Managers implement them, train staff and provide feedback about their success based on their day-to-day experience.

 

What is administrative management?

Administrative management refers to all of the processes and behaviors that companies use to manage communication and the spread of information within an organization. Effective administration management allows every employee at a company to focus on their duties by staying organized and adhering to a consistent system for sharing, storing and accessing data. All businesses engage in administrative management regardless of their size, whether they have dedicated administrative staff or incorporate administrative duties into other leadership roles.

 

What are the daily duties of Head Administrators?

Head Administrators spend most of their time in an office environment, either on the floor interacting with administrators and department leaders or at the computer analyzing data and processing communications. On a typical day, they distribute funds to different departments, assess the status of administrative budgets, meet with administrative staff and report data to upper-level management. They may spend time negotiating with vendors or clients, updating policies, sending out memos and shadowing employees to produce useful evaluation feedback.

 

What qualities make a good Administrative Manager?

Excellent Administrative Managers are highly organized and have an excellent memory that allows them to balance all of a company’s operations. They have a strategic mindset and a friendly demeanor that builds trust, leaves a good impression on colleagues and business partners and encourages them to accept and adapt to institutional changes. Good Administrative Managers are tactful when communicating with others and are able to see patterns in people’s daily behaviors as a way to produce the most efficient systems possible.

Job Description Examples

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