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Assistant General Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated July 16, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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4 min read

An 2025-10-012025-10-312025-09-012025-09-302025-11-05Assistant General Manager, or Assistant Operations Manager, supports leadership teams in directing day-to-day operations for a business and provides ongoing support to teams and staff. Their duties include scheduling people and tasks, assisting with coaching and training and directly overseeing staff and process performance.

 

2025-10-012025-10-312025-09-012025-09-302025-11-05Assistant General Manager duties and responsibilities

To excel in an Assistant General Manager role, individuals may need leadership skills as well as an understanding of the specific industry or business. Ultimately, the main duty of an 2025-10-012025-10-312025-09-012025-09-302025-11-05Assistant General Manager is to help ensure day-to-day business processes run well, but the responsibilities that support this overall goal can vary from position to position. Some common responsibilities you might want to include in your Assistant General Manager job description are:

 

  • Helping to hire, train and coach staff

     

  • Handling procurement processes, such as ordering necessary supplies or merchandise

     

  • Creating and managing work schedules, including schedules for team members to ensure appropriate coverage as well as process schedules

     

  • Providing support to leadership with operational tasks such as budgeting or strategic planning

     

  • Delegating tasks appropriately to balance team member workloads while supporting business goals

     

Hire your next Assistant General Manager today.

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Assistant General Manager Job Description Examples

Example 1

If you have a passion for friendly people, made from scratch food, craft beer and cocktails, and a hospitality background, we want to talk to you!

HC-Resourceis looking for an Assistant General Manager to handle the day to day management of the restaurant. You will be responsible for training, leading, counseling and developing Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest Complaints, and ensure sanitation, safety and food quality.

Essential Duties AND Responsibilities:
  • Manage hourly employees including conducting performance evaluations, coaching, and discipline.
  • Reviewing applications, interviewing, and making recommendations to hire hourly employees.
  • Observes all kitchen operations and addresses any issues out of alignment promptly and directly.
  • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant.
  • Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings.
  • Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products.
  • Ensure CHARM Service Model is executed by every team member with every guest.
  • Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all our policies, procedures and specs.
  • Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures.
  • Follow Operations Playbook to ensure consistent daily operations.
  • Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team.
  • Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained.
  • Manage food, supplies, and liquor costs by conducting weekly inventory.
  • Understanding, managing, and practicing safe food handling procedures.
  • Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
  • Ensure all equipment is in good repair.
  • Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc.
  • Coach team to ensure food and beverages are prepared to our recipe specifications about portion, preparation, and plate presentation.
  • Maintain a valid food safety certificate and any local compliance certifications.
  • Responsible for execution of new initiatives including new product and menu rollouts.
  • Lives our core values every day: Be Real. Do Good. Walk Together.

    Requirements:
  • Must be at least 21 years old.
  • High School Diploma or High School equivalency required. Bachelor's Degree preferred.
  • Prefer 2 years of hands-on restaurant management experience.
  • ServSafe Certified preferred or able to obtain certification within 90-days of employment.
  • Valid Driver's License.
  • Commitment to excellence in friendly service.
  • Proven ability growing sales.
  • Ability to inspire and motivate others.
  • Able to analyze issues and problem-solve.
  • Sets clear goals for themselves and their team.
  • Demonstrates strong verbal and written communication skills.
  • Foster collaboration and teamwork within your team.

    *Physical Requirements:*
  • Regular attendance.
  • Ability to work up to 55 hours/week.
  • Ability to stand or walk for hours at a time.
  • Ability to frequently hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, and stoop.
  • Ability to frequently lift and carry items up to 50 lbs.
  • Ability to tolerate significant changes in temperature.
  • Ability to tolerate frequent immersion of hands in water and cleaning or sanitizing solutions.
  • Good close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

    Job Type: Full-time

    Pay: $55,000.00 - $65,000.00 per year

    Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance
    Experience level:
  • 2 years
    Restaurant type:
  • Bar
  • Casual dining restaurant
  • Fast casual restaurant
    Shift:
  • 10 hour shift
  • 12 hour shift
  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
    Weekly day range:
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed



    Education:
  • High school or equivalent (Required)

    Experience:
  • full-service restaurant management: 2 years (Required)

    License/Certification:
  • Driver's License (Required)
  • ServSafe (Preferred)

    Location:
  • Amsterdam, NY (Preferred)

    Ability to Commute:
  • Amsterdam, NY (Required)

    Ability to Relocate:
  • Amsterdam, NY: Relocate before starting work Location: In person
    • Our mission

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

    Read our editorial guidelines
    Job Description Best Practices
    Optimize your new and existing job descriptions to reach more candidates
    Get the Guide

    What does an 2025-10-012025-10-312025-09-012025-09-302025-11-05Assistant General Manager do?

    Assistant General Managers work across all types of industries, including in retail stores, restaurants, offices, manufacturing plants, warehouses and call centers. In all these cases, they work to support the business in achieving its goals while helping to ensure a strong staff, high employee morale and positive team culture. They must have a good understanding of the overall processes within the industry and the needs of the business so they can provide this support.

     

    Often, Assistant General Managers act in a direct leadership position over team leads or shift managers, providing guidance so these supervisors can appropriately oversee work in their own areas.

     

    2025-10-012025-10-312025-09-012025-09-302025-11-05Assistant General Manager skills and qualifications

    Assistant General Managers should have skills and qualifications that meet the needs of the position with your business. That may differ by industry and company, but some common qualifications required for these job openings include:

     

    • Proven leadership skills and experience

       

    • A track record of driving team and process accomplishments or solving problems for organizations

       

    • Excellent communication skills, including written and verbal communication and presentation skills

       

    • Experience with resource, team and time management

       

    Assistant General Manager experience requirements

    Assistant General Managers need leadership experience that demonstrates their ability to coach and inspire team members, make proactive decisions quickly, solve problems creatively and attend to day-to-day operations via delegation and other management methods. They may have earned this experience in previous supervisory roles, but you can also consider creative leadership experience and stand-out leaders in other roles.

     

    2025-10-012025-10-312025-09-012025-09-302025-11-05Assistant General Manager education and training requirements

    Many businesses prefer Assistant General Managers with applicable degrees, including associate’s or bachelor’s degrees. However, individuals with industry experience and certifications may also bring the necessary knowledge and skills to your organization.

     

    For example, someone who has eight years of experience in food service, has served as a shift manager and holds certified food handler and processor certifications in the state might meet many job description requirements for an Assistant General Manager position. That’s true even if they don’t hold a degree.

     

    Assistant General Manager salary expectations

    According to Indeed Salaries, the average salary range for an Assistant General Manager is $52,194 per year. That pay can be higher or lower, depending on factors such as experience, the industry involved and the company.

     

    Job description samples for similar positions

    If Assistant General Manager isn’t the exact position you need to create a job description for, check out some of the other job description samples. Some that are similar to Assistant General Manager include:

     

    Assistant General Manager job description FAQs

    What qualities make a good assistant general manager?

    Assistant General Managers should demonstrate strong leadership skills and be highly competent in interpersonal skills. They must communicate regularly with staff members and leadership, often conveying complex ideas or motivating others toward a goal. They may also have analytical, creative problem-solving and time management skills. 

     

    What is the difference between an assistant manager and an Assistant General Manager?

    An Assistant General Manager helps oversee the general operations of a business, which means they might assist in leading multiple departments. In some business organizational structures, an assistant manager assists with the leadership of a specific department, such as sales or accounting.

     

    Who does an Assistant General Manager report to?

    The Assistant General Manager usually directly reports to the general manager. They may also report to a director or other executive leadership for some reporting duties.

     

    Do Assistant General Managers have different responsibilities in different industries?

    Yes, the exact nature of an Assistant General Manager’s job depends on the business and industry. For example, an Assistant General Manager for a car dealership may have responsibilities that are much more sales and customer-focused than an Assistant General Manager in a warehouse or plant.

     

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    Job Description Examples

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