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Assistant Manager Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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An Assistant Manager, or Associate Manager, provides supervision and guidance to individual team members while supporting the Manager. Duties for your Assistant Manager job description might include training employees, managing the workflow and enforcing policies and procedures.

Assistant Manager duties and responsibilities

Illustration of two individuals sitting and talking. One individual holds a clipboard, alluding to the idea that a performance review is occurring.Text reads: "Sample assistant manager duties:Schedule & coordinate meetings,Conduct employee performance reviews,Provide direction to staff,Address employee & customer concerns"

Assistant Managers help keep a specific department running smoothly. They typically use their leadership skills to delegate tasks and support other team members.

Specific duties and responsibilities in your Assistant Manager job description might include:

  • Training new employees and guiding existing workers
  • Determining budget and resource allocation
  • Resolving issues that arise during shifts
  • Enforcing company policies and procedures and communicating procedural changes to employees
  • Leading team initiatives, such as ones for sustainability or professional development
  • Scheduling hourly employees
  • Monitoring key performance indicators (KPIs) and relaying these metrics to upper management

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Assistant Manager Job Description Examples

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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What does an Assistant Manager do?

Assistant Managers may work in various settings, including offices, retail and food service. They help operations run smoothly by managing staff members, organizing schedules and communicating with customers.

Assistant Managers can also support employee satisfaction by advocating for the team and liaising between individual contributors and upper management. Assistant Managers can provide feedback to the management team to help shape changes that potentially improve the workplace.

Assistant Manager skills and qualifications

Assistant Managers generally help support their teams through soft skills, such as strong verbal communication, delegation and mediation, problem-solving and critical thinking.

To be successful, a candidate may also need these skills and qualifications, including:

  • Performance management, including conducting effective employee performance reviews
  • Technical capabilities to utilize software programs, such as point of sale (POS) systems or customer relationship management (CRM software)
  • Familiarity with time management tools, such as QuickBooks Time or Shiftboard
  • Ability to assess coverage and approve time-off requests, including sick, personal or bereavement leave and vacation time
  • Inventory management skills to prevent stock shortages
  • Proficiency with Microsoft 365 or Google Workspace to handle admin tasks
  • Interpersonal and communication skills to lead a team of workers

Assistant Manager experience requirements

Assistant Managers may have several years of experience in a particular industry or in supervisory roles. For example, workers in a warehouse setting might progress to a Shift Supervisor or Team Leader to gain skills before becoming an Assistant Manager.

Industry experience can help candidates understand how to handle common situations and regulations. For example, Assistant Managers in the food industry may need to be familiar with regulations for storing food safely, such as proper refrigeration temperatures or packaging materials.

Assistant Manager education and training requirements

Formal education isn’t required for Assistant Managers, making the role a great option for skills-first hiring. In most industries, employees can advance as they gain experience on the job. You might look for applicants with skills or knowledge related to your industry.

For example, if you’re hiring a Retail Assistant Manager, consider recruiting candidates familiar with average transaction value. Assistant Managers in an office setting may benefit from customer service skills.

Assistant Manager salary expectations

According to Indeed Salaries, the average salary for an Assistant Manager is $17.30 per hour. This rate can vary based on the industry, specific job duties, location, company and candidate experience.

Assistant Manager salary expectations

2025-09-01
  • Common salary:
  • Typical salaries range from -
  • Find more information on Indeed Salaries

*Indeed data – 2025-09-01

Job description samples for similar positions

If the Assistant Manager job description isn’t a match for your opening, you might find a better option in these similar job descriptions:

Assistant Manager job description FAQs

What should you look for in an Assistant Manager’s resume?

A strong candidate for an Assistant Manager position often has experience in a related industry. For example, a Bakery Assistant Manager might have experience in hospitality or a similar food service facility. In addition to industry knowledge, a candidate might highlight their strong customer service skills, organization and ability to work as part of a team.

Previous supervisory or managerial experience in any industry may also be helpful.

Does an Assistant Manager’s job duties vary based on the industry?

While all Assistant Managers typically oversee the daily operations of a company, their actual responsibilities can vary depending on the employer and industry. Assistant Managers working for a retail company might order products, manage the inventory, set up store displays and handle cash from the store. In a restaurant, the Assistant Manager might help prepare food during busy times and visit tables to ensure customers are satisfied with their meals.

Who does an Assistant Manager work with?

Several people may report to Assistant Managers, including Store Associates, Salespeople, Bookkeepers and Custodians. Depending on the business structure, Assistant Managers typically report directly to the Department Manager. They might also report to or work closely with General Managers, Regional Managers, Directors and business owners.

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