What does a Bank Teller do?
Bank Tellers are professionals who work in banks to provide excellent service to bank customers. Bank Tellers perform a number of duties, including handing routine tasks like accepting deposits, processing payments and disbursing withdrawals to customers. These professionals handle customer inquiries and requests and make recommendations on services and products offered by the bank. Bank Tellers also perform basic customer service tasks, such as answering phones and forwarding customer requests to Bank Managers.
Bank Teller skills and qualifications
Bank Tellers must have a range of customer service skills. Since they’re often the first person a customer speaks to at a bank, Bank Tellers need to have a warm demeanor and friendly disposition. These professionals must also be knowledgeable enough to help customers out with whatever banking needs they have. Other essential skills and qualifications for Bank Tellers include:
- Written and verbal communication skills
- Organization skills
- Time-management skills
- Teamwork skills
- Multitasking skills
- The ability to process transactions quickly and accurately in a fast-paced environment
- Computer literacy
Bank Teller salary expectations
While there is no specific salary information for a Bank Teller, Tellers make an average of $14.07 per hour. The pay rate may vary depending on factors such as experience level, education and the job’s location.
Bank Teller education and training requirements
Bank Tellers can often find work with a high school diploma. While some applicants may have a college degree, this is typically not required for this position. Bank Tellers with no prior banking experience or employees coming from a different bank typically need to complete some short-term on-the-job training. This preliminary training usually takes about one month.
Bank Teller experience requirements
Bank Tellers can find work after completing high school. These positions are often offered as entry-level roles, meaning the employee doesn’t need any prior experience. For positions that require some management responsibilities, such as Teller Supervisors, a few years of prior experience as a Bank Teller may be required.
Job description samples for similar positions
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