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Banquet Server Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A 469303072server25.02banquet server8.33server restaurant5.55catering3.03banquet2.263107433475687.2516.4732.05HOURLY1396466682025-10-012025-10-312025-09-012025-09-302025-11-05Banquet Server, or Banquet Waiter, is responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes and refilling their beverages as needed.

Banquet Server duties and responsibilities

The duties and responsibilities of a 469303072server25.02banquet server8.33server restaurant5.55catering3.03banquet2.263107433475687.2516.4732.05HOURLY1396466682025-10-012025-10-312025-09-012025-09-302025-11-05Banquet Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. Here are some examples of the duties and responsibilities of a Banquet Server:

  • Assist with the complete setup and breakdown of the banquet area.
  • Relay food and beverage orders.
  • Maintain a high level of cleanliness and awareness of sanitary practices.
  • Anticipate guests’ needs and exceed customer service expectations.
  • Maintain composure in a fast-paced environment.
  • Relay important information about orders, allergies and special requests to the appropriate person.
  • Respond urgently and appropriately to any concerns.
  • Present in professional appearance and mannerisms.

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Banquet Server Job Description Examples

Example 1

Summary

Banquet Servers will work in conjunction with the Banquet Set Up Team and Kitchen Staff to provide a prompt and accurate food service during an assigned banquet event while providing a level of hospitality that exceeds guest expectations.

Essential Duties AND Responsibilitiesinclude the following:

  • Work in a team environment to provide a level of hospitality and service that exceeds guest expectations.
  • Collaborate with kitchen staff to ensure meals are delivered to the correct recipients in a prompt and accurate manner following all safety guidelines, with special consideration to guest requests.
  • Exhibit a high level of professionalism, hospitality and confidence when making contact with guests.
  • Communicate with Banquet Lead Captain and Banquet Set Up Supervisor to guarantee a successful function, including resolution of guest complaints.
  • Maintain a positive, professional and respectful attitude toward guests, coworkers and management.
  • Follow outlined procedures to (1) ensure the security and proper storage of banquet inventory and equipment, (2) replenish supplies and communicate inventory in a timely and efficient manner, and (3) minimize misuse and breakage of china, glassware, linen and supplies and to ensure that no re-usable goods are wasted.
  • Prepare work area prior to guest arrival, including rolling silverware, plating table and stocking service / beverage stations with coffee, water, ice, napkins, straws and garnishes as needed.
  • Deliver food and beverages to guests in their service area as well as other areas as needed.
  • Observe and follow up with guests to ensure satisfaction with food and service during banquet event.
  • Anticipate / react to guest needs, answer questions and provide suggestions to event attendees.
  • Manicure tables by clearing plates, glassware etc. and maintain a neat front of the house service area.
  • Empty trash and place dirty dishes in appropriate areas.
  • Adhere to all department specific and company standards, policies, procedures and safety rules at all times.
  • Demonstrate compliance with all alcohol service laws, as well as company policies and procedures with regard to alcohol service, including carding all guests under age 40.
  • Knowledge and use of proper sanitation procedures to clean banquet equipment and facilities, including restrooms.
  • All other duties as assigned.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
Schedule:
  • Monday to Friday
  • Weekend Location: One location

Example 2

Summary:

Maintain a positive, cheerful and friendly demeanor with customers and co-workers. Efficiently serve food in a friendly and courteous manner and follow the service sequence and standards of the club according to the training manual. Follow all Touchstone safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance.

Essential job functions:

  • Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
  • Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
  • Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
  • Responsibilities also include cleaning of back hall and organizing of storerooms.
  • Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
  • Assists as needed with event room setup according to meal period and table needs
  • Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
  • Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
  • Takes into consideration any special request and dietary issues made by the guest
  • Provides general property information Offers warm and sincere welcome/farewell for all guests
  • Interacts with staff in a professional manner, assisting other departments with necessary information
  • Monitors assigned tables for customer satisfaction, quality and additional service
  • Addresses any guest issue promptly and with high concern
  • Provides assistance to other event and restaurant staff as needed

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 16 24 per week

Benefits:
  • Employee discount
  • Flexible schedule
Shift:
  • Day shift
  • Evening shift
Weekly day range:
  • Monday to Friday
  • Weekends Location: In person

Example 3

The Historic Santa Maria Inn is looking for responsible and motivated service professionals to join its banquet team. This is a PART TIME position. Hours vary based of events. Weekends are a must.

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities and Duties

Include but are not limited to:

  • Set banquet tables to meet function specifications
  • Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
  • Ensure menu knowledge
  • Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
  • Ensure guest satisfaction throughout the meal service
  • Respond to guest requests in a friendly, timely, and efficient manner
  • Assist fellow team members and other departments wherever necessary to maintain positive working relationships
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • Must be able to lift 40 pounds

Job Type: Part-time

Pay: $15.50 per hour

Benefits:
  • Employee discount
Weekly day range:
  • Weekends as Location: In person

Example 4

Banquet Server

A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

Qualifications:
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations)
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.



JOB Responsibilities:
  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include Alcohol Awareness Food handlers Safety etc.
  • Maintain a friendly and warm demeanor at all times.
  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  • Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
  • Other duties as required.

Job Type: Part-time

Pay: From $7.55 per hour

Benefits:
  • Employee discount
  • Food provided
  • Paid training
  • Referral program
  • Vision insurance
Shift:
  • Day shift
  • Evening shift
Weekly day range:
  • Every weekend
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed
  • Weekends only

People with a criminal record are encouraged to Location: In person

Example 5

Banquet Server

Classification?*

non-exempt

Reports to

Director of Catering

Summary/Objective

Provides food and beverage service to club members and guests.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sets banquet tables to meet function specifications.
  • Delivers and serves food and beverages, including, but not limited to, meals, condiments and accompaniments.
  • Ensures menu knowledge.
  • Removes china, glassware, silverware, etc. from tables at the conclusion of the meal period and delivers to the stewarding area.
  • Ensures guest satisfaction throughout the meal service.
  • Responds to guest requests in a friendly, timely, and efficient manner.
  • Assists fellow team members and other departments wherever necessary to maintain positive working relationships.
  • Assists others with side work including, but not limited to, cleaning, stocking, folding silverware, etc.

Competencies
  • Teamwork Orientation.
  • Stress Management/Composure.
  • Ethical Conduct.
  • Communication Proficiency.
  • Member/Guest Focus.

Work Environment

This employee operates in a fine dining environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This position requires flexibility to work events Tuesday through Sunday.

Required Education and Experience

1. At least 6 months service and/or banquet experience in a restaurant.
  • Must be able to lift up to 50 lbs. and stand for up to 8 hours at one time.

Preferred Education and Experience
  • Fine dining experience.

EEO Statement

New Orleans Country Club is an equal opportunity employer. We will not tolerate discrimination based on race, sex, age, national origin, religion, disability, or other protected class.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Part-time

Schedule:
  • Evening shift
  • Holidays
  • On call
  • Weekend Location: One location

Example 6

We have opportunities for a friendly and detail orientated individual to join our Banquet/Events team at the Sheraton Portsmouth Harborside Hotel!

This is a great part-time position for extra money or to get an introduction to hospitality and events.

Event Servers have an important role in providing exceptional service for guests during business/group meetings, galas and social events such as weddings, birthday parties, bridal showers, baby showers, etc.

Daily activities of Event Servers include tasks such as setting up tables (glassware, plate ware and silverware) and buffets, refreshing food and beverage buffets, serving food and beverage, bussing tables, breaking down and properly storing and caring for banquet equipment, cleaning and maintaining function spaces, responding to guest requests in a timely manner, etc.

Qualifications for Event Servers include the ability to work a flexible schedule including nights, holidays and weekends; the ability to walk/stand for up to 5 hours at a time, and the ability to lift/move up to 30 lbs.

Previous experience in a similar role is preferred.

Benefits offered for the Event Server role include: Insurance (medical, dental, vision, short-term disability, voluntary life, wellness rewards, EAP), 401(k), paid time off, hotel room discounts world-wide, free parking in Portsmouth and employee shift meal. (Hours requirements are in place for certain benefits).

Sheraton Portsmouth Harborside Hotel is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Job Types: Full-time, Part-time

Pay: $5.25 per hour

Benefits:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Tips

Ability to commute/relocate:
  • Portsmouth, NH 03801: Reliably commute or planning to relocate before starting work Location: One location

Example 7

The Marriott at the University of Dayton is Now Hiring: Part Time Banquet Servers - Sign On Bonus/$50 per month perfect attendance!

We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It's our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

Our Banquet Servers are responsible for serving meals with friendly responsive customer service and create an exceptional dining experience for all.

Essential Functions
  • Provide exceptional guest service to all customers.
  • Greet guests and be responsible for accommodating all guests' needs at the attendance of an event.
  • Participate in good communication with guests with questions regarding the menu.
  • Deliver food and beverages from staging areas to guests.
  • Assist other servers during peak periods in delivering food and guest requests.
  • Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
  • Anticipate guest's needs and monitor the guests dining experience to ensure satisfaction with food and service.
  • Respond promptly and courteously to any requests.
  • Setup, execution, and clean-up for an event.
  • Performs side work to prepare for upcoming events.
  • Maintain clean service areas at all times.
  • Maintain a professional and personable appearance.
  • Perform other duties as assigned.

Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
Competitive Pay
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution FREE MONEY!
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount save up to 18% off your billing a month with our partnership with Verizon

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs take classes related to hospitality and save up to 9% off the tuition price

Why Concord?
Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace

Job Type: Part-time

Pay: $12.00 - $13.00 per hour

Schedule:
  • On call
Supplemental Pay:
  • Signing bonus

Ability to commute/relocate:
  • Dayton, OH 45409: Reliably commute or planning to relocate before starting work Location: One location

Example 8

Summit Hospitality GROUP: Banquet Server JOB Description

Summary:The Lead Banquet Server/Breakfast Attendant position for Summit Hospitality hotels is responsible for set-up of banquet facilities, the complimentary breakfast buffet and serving food and beverages in a friendly, courteous, and professional manner according to established hospitality standards set the hotel. They are responsible for directing staff and insuring our clients expectations are met.

Prerequisites:
  • Previous server experience, preferably from a hotel, restaurant, country club, or banquet facility serving 50-250 people at one event.
  • Strong work ethic.
  • Ability to remember and recite a variety of menu items.
  • Knowledge of appropriate table settings and service-ware for a variety of set-up environments.
  • Service orientation to do whatever it takes to ensure guest satisfaction.
  • Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.
  • Good basic mathematical skills.

Duties & Responsibilities:
  • The expectations of this position requires a 40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your Supervisor. This only applies to Associates who are non-exempt.
  • Responsible for setting up banquet room(s) as instructed by the Director of Sales, Director of Food & Beverage or Hotel senior management.
  • Responsible for attending all roll call meetings before events to learn function particulars, including host/guest/hotel expectations.
  • Responsible for serving food and beverages in the order and expectation of the Food and Beverage Director to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary.
  • Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan.
  • Discreetly and professionally check with guests during meal presentations to ensure satisfaction to the highest standards.
  • Reset the banquet room according to the BEO instructions for the next function.
  • Perform all side work to include replenishing condiments and restocking banquet shelves/storage with supplies.
  • Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards.
  • Responsible for abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
  • Ensures security for all the hotel's guests, employees, and property assets.
  • Enforces established policies and procedures for Summit Hospitality and the hotel's brand.
  • Duties are subject to change and additional responsibilities/tasks may be assigned as needed.

Qualifications:

WORK Environment:
  • Ability to walk, stand, sit, bend, and reach for extended periods of time
  • Safe Serv certified
  • Valid Driver's license
  • Flexible work schedule.
  • Ability to lift 50 lbs.

Summit Hospitality Group is an Equal Opportunity Employer.

Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

Associate Signature Date

Manager Signature Date

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Weekend availability
Supplemental Pay:
  • Tips

Ability to commute/relocate:
  • Raleigh, NC 27601: Reliably commute or planning to relocate before starting work Location: One location
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What does a Banquet Server do?

Banquet Servers typically work for catering companies or event venues to help the catering staff deliver food to guests. They use their customer service skills to ensure that guests have everything they need and in doing so, they elevate their employer’s image. Their job is to communicate with kitchen staff and transfer the correct order details to them. They also engage with guests throughout their meal to ensure everything is satisfactory. They may also be responsible for cleaning tables after guests leave and providing customer feedback to the kitchen staff.

Banquet Server skills and qualifications

The best candidate for your Banquet Server position will have the following prerequisite skills and qualifications:

  • Ability to lift 50-75 pounds and stay comfortable on their feet for the entire shift
  • Excellent time management and the ability to prioritize tasks
  • Positive attitude and teamwork skills
  • Effective communication, both written and verbal
  • Extreme attention to detail and quality
  • Ability to follow verbal directions in a fast-paced and dynamic environment

Banquet Server salary expectations

The average salary for a Banquet Server is $12.05 per hour but may vary based on geographic location, candidate experience and specific requirements for the role. The typical tenure for a Banquet Server is less than a year.

Banquet Server salary expectations

2025-10-017.2516.4732.05HOURLY
  • Common salary: 16.47 HOURLY
  • Typical salaries range from 7.25 - 32.05 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Banquet Server education and training requirements

Most states will require the Banquet Server to have a food handler certification, and some require special certifications to handle alcohol or carry out cash and card transactions. A high school level of education is standard in the industry. Training usually takes place in-house and is minimal. The main focus of this position is communication and maintaining a high level of standard representing the business. Education or previous experience with customer service and communications is preferable. This is an entry-level position for most companies, and a quality candidate can be trained easily.

469303072server25.02banquet server8.33server restaurant5.55catering3.03banquet2.263107433475687.2516.4732.05HOURLY1396466682025-10-012025-10-312025-09-012025-09-302025-11-05Banquet Server experience requirements

Experience in the food service industry or any previous position with a focus on customer service and satisfaction is paramount for the Banquet Server position. Knowledge of proper service etiquette and state and federal liquor laws is important to ensure alcohol is not served to minors or intoxicated people.

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Frequently asked questions about Banquet Servers

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