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Case Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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A 21192717137case manager17.11case management2.71social services1.87human services1.75registered nurse1.55220035824715077.2524.9154.55HOURLY61132105632025-10-012025-10-312025-09-012025-09-302025-11-05Case Manager, or Social Service Assistant, is responsible for helping those with chronic illness, mental health issues or life-altering conditions to gain access to rehabilitation programs and other community services. Their duties include meeting with clients and their families, connecting clients with professional services and maintaining consistent communication with clients to assess their wellbeing and make changes to their treatment plan as needed.

Case Manager duties and responsibilities

Case Managers perform several tasks to achieve the best outcomes for their clients. These duties usually involve working with their clients directly and often working with the clients’ family members and close friends and health care workers. Responsibilities vary depending on the Case Manager’s industry and employer, but they may include:

  • Assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans
  • Working with clients, family and friend support networks and health care professionals to put care plans in place
  • Listening to clients’ concerns and providing counseling or intervention as required
  • Recording clients’ progress including charting referrals, home visits and other notable interactions
  • Evaluating clients’ progress periodically and making adjustments as needed to improve outcomes
  • Following up with discharged clients to ensure they were satisfied with services and they are still in good physical and mental health

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Case Manager Job Description Examples

Example 1

Seeking a certified Case Manager for our behavioral Health Outpatient Clinic Program specializing in male adults only for Dual Diagnosis, Alcohol and or Substance Abuse. The individual must be willing to work with individuals having a wide variety of mental health symptoms and behaviors.

The Case Manager provides ongoing professional, technical and clinical expertise/support through comprehensive assessment, planning and treatment, with a focus on coordination of care and individual patient needs. Case Managers are a vital part of the treatment team whose overall objective is to enhance the quality of patient management, treatment and satisfaction. This goal is achieved by facilitating a smooth and efficient continuity of care for patients, helping the patient maximize their treatment.

They must be computer literate, proficient in MS Office including Word, Outlook and Excel. Strong communication skills in the form of both written and verbal.

Duties and Responsibilities:

1. Serves as primary point of contact for patients to coordinate their treatment while at our clinic, including both internal and external appointments and support needs.

2. Provides support for the Clinical Treatment Team by facilitating groups due to overflow and/or other clinical needs, as determined by the clinical behavioral director.

3. Maintains active files and networks for community referrals.

4. Serves as a clinical point of contact for patient families during the course of treatment at our clinic.

5. Communicates with patients families at a frequency of at least one time per week (as appropriate based on existing Releases of Information (ROIs)) in order to update families on treatment and discharge planning.

6. Coordinates initial and follow-up medication appointments with medical assistants.

7. Provides referrals and assistance in filling out forms for disability and other community and social support programs.

8. Meets face to face with each individual patient on Case Manager s case load for at least 45 minutes per week to review treatment, discharge plans and other patient and clinical concerns.

9. Attends Clinical Staffing meeting each week and be actively involved in the case review and discussion process.

10. Maintains regular charting and notes in the electronic medical records system on patient meetings and case management efforts (including documenting any emails sent and any phone calls made for the client for appointments or updates).

11. Coordinates and implements discharge planning, with involvement/input from the Clinical Team, patient and patient s family (as applicable), whilst considering the personal and clinical needs of the patient.

12. Coordinates discharge plans with the Alumni program as a component of follow-up care.

13. Collaborates with Intake/Operations and assists with intakes and discharges if need be.

14. Participates in ongoing trainings, supervision meetings, and emergency treatment.

15. Other duties will be assigned if need be by operations for any overflow.

Atlas Medical Systems is currently seeking full-time Case Manager to join our treatment team which comprises of the most compassionate providers in the mental health field.

Please ONLY APPLY IF YOU HAVE AT LEAST 1 YEAR CASE Management Experience.

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:
  • Flexible schedule
Schedule:
  • 8 hour shift
  • Monday to Location: In person

Example 2

Summary
Case Manager will provide refugee resettlement and integration support for ongoing and collaborative efforts by federal, state, and local governments, NGOs, non-profits, resettlement agencies, and community organizations.
**
  • Travel will be required to multiple site location throughout the State of Texas*

Essential Duties AND Responsibilities
Includes the following:

  • Responsible for the direct management of individual refugee cases and timely delivery of core services, and consistent documentation of services to each refugee family assignment.
  • Provides on-going consolation and assistance to resettlement partner staff.
  • Assist in securing suitable/affordable housing and coordinate the delivery of furniture/supplies to newly arriving refugee families.
  • Ability to conduct a home visit and, when necessary, transport and accompany clients to assist in their access to different government and community services.
  • Coordinate initial services for arriving refugees and develop individual service plans. Continue to assess individual and household needs according to program guidelines throughout the service period.
  • Collaborate with local health departments, social services offices, mental health providers, school systems and other services providers to ensure required services deliveries to refugees.
  • Ensures language and cultural competency, mental health and social services in support of program.
  • Performs other job-related duties as assigned.

Supervisory/Management Authority
No supervisory/management authority

Education AND Experience
Bachelor s Degree in social work, counseling, or related fields with no less than 2 years of professional experience providing case management services, including refugee resettlement, immigrant support, and or non-profit operations.

Knowledge, Skills AND Abilities

  • Bilingual (Dari/Pashto) Communication skills are required.
  • Ability to communicate clearly and effectively via oral and written means.
  • Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
  • Ability to communicate clearly and effectively via oral and written means.
  • Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
  • Ability to remain calm during difficult circumstances and emergencies.
  • Able to effectively manage significant documentation.
  • Advanced knowledge of case management services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance and disability benefits.
  • Proficient in utilizing Outlook, Word and Excel; PowerPoint, Access, Visio.
  • The ability to successfully pass a drug screen and a federal background check is mandatory.

WORK Environment
Work is performed primarily in a climate-controlled office environment and outside in possible extreme conditions. Travel is required to site up to 100% of the time if not local to area.

ABOUT THE TEAM

Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.
Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Compliance
Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.

#CherokeeFederal
#LI
#LI-Onsite*

Job Type: Full-time

Schedule:
  • 8 hour Location: In person

Example 3

THIS IS A GREAT JOB!! Comfort Keepers is seeking an RN Case Manager to join our growing Minneapolis-area Top 150 Workplace Award-winning company in making a difference to our clients and their families. We are seeking a part-time or full-time RN Case Manager who is motivated, energetic and a team player to build strong relationships with our clients and caregivers.

Comfort Keepers provides in-home care where our seniors are safest. We believe in thinking and acting differently when it comes to senior care. To us, that means celebrating memories and making new ones; always seeing the person and not just the disease or challenges and delivering care with JOY! Our team provides seniors with the best possible care, allowing them to age in place, at home, where things are familiar and feel safe and comfortable.

Qualifications:

Licensed RN with a minimum of 2 years of experience, preferably in the home care field or a health care facility.

Part-time or full-time hours possible

Flexible to work out of two very convenient suburban offices

Must have a valid driver s license and automobile insurance

Frequent travel to client homes within the metro area, mileage paid

NO weekend on-call responsibilities

Must have reliable transportation

Applicant must meet or exceed minimum qualifications for background screening and reference checks

Key Traits:

  • Excellent communication skills
  • Excellent supervisory skills
  • Builds relationships naturally and easily
  • Reliable, calm under pressure
  • Strategic thinker and problem solver
  • Strong training and coaching skills
  • Able to multi-task, flexibility
  • Common sense decision maker
  • Excellent time management skills
  • Organized and efficient

Proficient in computer skills

Adapts well to change and a fast-paced work environment

Position Responsibilities:

Key member of the company leadership team who will work towards continuous improvement of client care and company operations

Performs initial assessment and regular re-assessment of clients to determine needs. Develops, implements, and updates the plan of care and evaluates the effectiveness of care.

Manages caseload to provide quality care in efficient and cost-effective ways

Responsible for creation and coordination of client records in the home and the office.

Coordinates client care with family, caregivers, other medical providers and resources

Oversees caregiver s competency performance and trains delegated tasks performed by caregivers

Participates in facilitating orientation and on-going training of employees according to company policy.

Works with company leadership team to create, implement and enforce policies and procedures to ensure compliance with Minnesota statues.

Develops and maintains a good working relationship with referral sources including physicians, hospitals, TCUs, hospice, community resources, and others.

Other duties and responsibilities

Benefits:

Flexible schedule

Health insurance

PTO

Bonus program

Ability to work from two offices

Ability to work remotely when appropriate

Job Type: Part-time

Pay: $35-40/hour

Job Types: Full-time, Part-time

Pay: $35.00 - $40.00 per hour

Benefits:
  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Paid time off
Medical specialties:
  • Geriatrics
  • Home Health
Schedule:
  • Day shift
  • Monday to Friday
Work setting:
  • Hybrid remote



Ability to commute/relocate:
  • Osseo, MN 55369: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • Nursing: 2 years (Required)
  • Case management: 1 year (Preferred)

License/Certification:
  • RN (Required)
  • Driver's License Location: Hybrid remote in Osseo, MN 55369

Example 4

Part time with paid holidays, paid time off and mileage compensation!!!

Are you looking for a flexible position that allows you to see patients in their own homes? Are you longing for dynamic work experience where you are valued and appreciated? Come work for Arizona's Top place to work for 2021 and 2022 by AZ Central!

Benefits:

  • Employer Paid Life Insurance
  • Employee Paid Life Insurance optional
  • Wireless Provider Discounts
  • Generous PTO Plan

The Private Duty Registered Nurse Case Manager is responsible for supervising, planning, teaching and providing nursing care to individuals and their families in the home environment. S/he visits patients at home to admin them to service, to supervise caregivers, to conduct skilled care, such as filling medication boxes or changing ostomy appliances and to periodically reevaluate patient care plans to assure that needs and services are consistent with needs. Assists staffing coordinators to assure that they are providing for client s staffing needs and desires, and ensures that client care meets Federal/State regulations and Agency standards for documentation and clinical accountability.

Qualifications:

  • Must be willing to cover entire agency service area
  • Minimum one year of nursing experience
  • Be knowledgeable of the statutory and administrative rules of State and Federal Home Care guidelines to ensure compliance within the Agency.
  • Current Professional RN License.
  • Experience in home health and/or private duty nursing care preferred
  • Current CPR, TB, Fingerprint Card (we can assist with obtaining)

Example 5

Are you a nurse that enjoys educating and making an impact during the most valuable time in people's life? Are you burnt out from consecutive long days of work and need more flexibility with your time? Then this may be the job for you.

ASK US ABOUT A SIGN-ON BONUS!

Reliance Hospice and Palliative Care is looking for a compassionate RN Case Manager to join a strong supportive team of professionals that provide hospice/palliative care in Orange County.

Job Summary

The registered nurse plans, organizes and directs hospice care and is experienced in nursing, with emphasis on community health education/experience. The professional nurse builds from the resources of the community to plan and direct services to meet the needs of individual and families within their homes and communities.

Essential Job Functions

  • Completes an initial, comprehensive and ongoing assessments of patient and family to determine hospice needs.
  • Provides a complete physical assessment and history of current and previous illness(es).
  • Assesses and evaluates patient s status by writing and initiating plan of care, regularly re-evaluating patient and family/caregiver needs and participating in revising the plan of care as necessary.
  • Develops a care plan that establishes goals, based on nursing diagnosis and incorporates palliative nursing actions. Includes the patient and the family in the planning process.
  • Administers medications and treatments as prescribed by the physician in the physician s plan of care.
  • Counsels and provides health care instructions to the patient as appropriate per assessment and plan.
  • Ensures that arrangements for equipment and other necessary items and services are available.
  • Assists the patient with the activities of daily living and facilitates the patient s efforts toward self-sufficiency and optional comfort care.
  • Case Manages assigned caseload by supervisor.
  • Completes, maintains and submits accurate and relevant clinical notes regarding patient s condition and care given. Records pain/symptom management changes/outcomes as appropriate.
  • Communicates with the physician regarding the patient s needs and reports changes in the patient s condition; obtains/receives physicians orders as required.
  • Attends interdisciplinary group meetings.
  • Additional duties as assigned.

Position Qualifications

  • Current RN License to practice professional nursing in the state of CA. (required)
  • Graduate of National League for Nursing accredited school of nursing.
  • Current CPR certification (required).
  • Licensed driver with an automobile that is insured (required).
  • A minimum of one year of experience as a professional nurse within the last three years OR have a baccalaureate degree in nursing from a program accredited by the National League for Nursing and a current RN license.
  • Minimum of two years experience, at least one of which is in the area of public health, home care, or hospice nursing. (preferred)
  • Management experience not required but responsible for supervising hospice aides.
  • Demonstrates excellent observation, problem solving, verbal and written communication skills.
  • Ability to organize, prioritize workload independently and document timely.
  • Available to work at least one weekend a month.
  • Prolonged or considerable walking or standing. Able to lift, position, and/or transfer patients. Able to lift supplies and equipment. Considerable reaching, stooping, bending, kneeling, and/or crouching. Visual acuity and hearing to perform required nursing skills.

Job Types: Full-time, Part-time

Pay: $48.00 - $53.00 per hour

Benefits:
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Mileage reimbursement
  • Paid time off
  • Referral program
  • Vision insurance
Medical specialties:
  • Hospice & Palliative Medicine
Schedule:
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability



Experience:
  • Nursing: 1 year (Required)
  • Hospice care: 1 year (Required)

Language:
  • Spanish (Preferred)

License/Certification:
  • RN License Location: On the road

Example 6

Come Join us June 18th @ Salina Public Library 9am-12pm. On the spot interviews will be conducted. Come out and see us!!



Job Summary:
We are seeking a dedicated Case Manager to join our team. The Case Manager will be responsible for providing support and guidance to clients in need of assistance. This role requires strong communication skills and the ability to work with various databases and software systems.

Responsibilities:
- Conduct research and gather information to assess clients' needs
- Communicate effectively with clients to develop individualized care plans
- Write detailed case notes and maintain accurate client records
- Troubleshoot software issues and provide technical support as needed
- Provide exceptional customer service to clients and their families
- Utilize integrated library systems for resource management
- Type and file documents in an organized manner

Qualifications:
- Bachelor's degree in Social Work, Psychology, or related field preferred
- Proven experience in case management or social services
- Proficiency in using databases and computerized systems
- Excellent written and verbal communication skills
- Ability to troubleshoot software problems effectively
- Strong customer service orientation
- Familiarity with integrated library systems is a plus

This position offers competitive compensation and opportunities for professional growth. If you are passionate about helping others and possess the required qualifications, we encourage you to apply for this rewarding Case Manager position.

Job Type: Full-time

Pay: $19.23 - $26.01 per hour

Benefits:
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
  • On call



Ability to Commute:
  • Salina, KS 67401 (Required)

Ability to Relocate:
  • Salina, KS 67401: Relocate before starting work Location: In person

Example 7

Under supportive supervision from the Ambulatory Case Management (ACM) Manager and guidance of the Director of Medical Management, the Social Worker provides supportive service to members, caregivers and their families where illness, medical care and treatment are complicated by identified psycho/social and/or emotional issues or resources are limited.

Primary Duties and Responsibilities:
  • Determines nature of member's situation by interviewing member; assessing medical, psychological, emotional, and social information; making on-site visits.
  • Establishes course of action by exploring options; setting goals with member.
  • Obtains assistance for member by referring him/her to community resources; arranging for appointments; establishing rapport with other agencies.
  • Fosters member's action or adjustment by interpreting attitudes and patterns of behavior; explaining and pointing out new options.
  • Maintains record of case by documenting member's situation and member's own actions.
  • Evaluates member’s progress against care plans, goals, interventions and modifications as needed.
  • Communicates and coordinate services with member and member’s care team, such as Primary Care Physician (PCP), specialists, medical providers, and ancillary providers as necessary to meet member’s medical and psychosocial needs.
  • Facilitate member access to behavioral health, social services and community- based services as needed.
  • Actively participate in Interdisciplinary Care Team Meetings.

Knowledge, Skills & Experience Required:
  • Master's Degree in Social Work
  • Thorough knowledge in case management
  • Experience in acute care settings preferred
  • Ability to establish and maintain rapport with members, families, and caregivers
  • Ability to establish and maintain professional relationships and communications with the care team, such as physicians, social workers, Inpatient Case Managers, and ancillary providers etc.

Job Type: Full-time

Pay: $23.72 - $26.57 per hour

Expected hours: 40 per week

Benefits:
  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday



Experience:
  • Case management: 1 year Location: Hybrid remote in Torrance, CA 90505

Example 8

Sunrise Services, INC. is seeking a Case Manager for our Behavioral Health program!

Come join a dynamic, team-driven environment, that features an abundance of opportunity for growth and development! At Sunrise, you not only start a job, but a career that truly makes a difference in the lives of others! This is a full-time position.

About the Program:
Our office is known for its strong commitment to taking care of those in need in our local community. We provide persons in need of mental health support with wraparound services which include counseling, therapy, EMDR, medication management and employment services. Our client population includes chronically homeless individuals and/or those with persistent and serve mental illness.

Our staff is comprised of a tightly knit team of local therapists, case managers and psychiatric prescribers who enjoy a laid back, casual work environment. Candidates can expect a caseload of around 50 clients, providing mental health counseling and case management
Duties & Responsibilities:
  • Provide ongoing coordination and collaboration of case management services
  • Provide treatment planning, resource identification and development, and advocacy
  • Provide service monitoring and follow-up

Requirements: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience)
  • Education:Bachelors in Psychology, Social Services, or related field.
  • License: Agency Affiliated Counselors license or the ability to obtain one.
  • Experience:Supervised practical experience in a clinical or rehabilitation (recovery) setting with persons with severe and persistent mental illnesses.

Schedule:
  • M F, 8:30am 5pm

Compensation & Benefits:
  • $21 - $23/hour
  • Medical
  • Dental
  • Paid Vacation/Sick
  • 401K (Currently matching 50%)
  • Employee referral bonus
  • Monthly bonus based on exceeding productivity standards
  • Promotion opportunities
  • Protective work environment
  • FREE $10,000 Life Insurance policy
  • College savings plan
  • Why Sunrise Services INC?
  • An abundance of opportunity for growth and development
  • Supportive, Team-driven culture
  • Competitive benefits and Compensation plan
  • Making a true difference in the community, and the lives of vulnerable individuals

Proclamation 21-14 requires COVID-19 Vaccinations for employees, volunteers, and contractors that work in a healthcare setting. In accordance with the Governor's proclamation, Sunrise Services employees are required to be fully vaccinated. Proof of vaccination status will be required upon hire.

To comply with Federal law, Sunrise Services participates in E-Verify. All newly-hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. We are an Equal Employment Opportunity Employer.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
Medical Specialty:
  • Psychiatry
Schedule:
  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • No Location: One location

Example 9

PRN
What You Will Do
As a hospice case manager for Amedisys, you will have a special opportunity to provide, coordinate and direct the provision of hospice nursing and palliative care to terminally ill patients in their home. You will closely collaborate with the attending physician, patients and their families, and other members of the patient care team to provide and maintain continuity of patient care to achieve excellent pain and symptom management and high quality end-of-life care for the patient.

  • Assess and reassess all physical, environmental and emotional factors to determine hospice needs for patients in the home setting
  • Works in cooperation with the family/caregiver and IDT to meet the emotional needs of the patient/family/caregiver.
  • Utilize a combination of agency resources and nationally recognized standards of practice to achieve excellent pain and symptom management and high quality end-of-life care.
  • Coordinate the total Plan of Care and maintains continuity of patient care by liaising with appropriate staff and the physician.
  • Actively participates in Interdisciplinary Team (IDT) conferences.
  • Provide supervision and evaluation of aides and nurses.
  • Attend funerals/calling hours when appropriate as assigned by the bereavement coordinator.
Qualifications
Required
  • Current and unencumbered license to practice as a Registered Nurse specific to that state the employee is assigned to work by the Company.
  • Minimum of one (1) year of experience as a registered nurse
  • Current CPR certification
  • Valid Driver's License and reliable transportation and agency required liability insurance to complete home visits
Preferred
  • Bachelor of Science in Nursing (BSN) degree
  • Previous home health or hospice experience
  • Certified Hospice and Palliative Nurse (CHPN)

Job Type: Part-time

Schedule:
  • Day Location: On the road

Example 10

Purpose

This position provides direct client services in the delivery of case management services to persons living with HIV.

Essential Duties

Conduct bio-psychosocial assessment of each client receiving case management services

Develop an individual service care plan for each client (ongoing)

Determine client eligibility for Ryan White services and a broad range of auxiliary services

Assist clients in applying for services and benefits

Coordinate, monitor, and follow-up on needed client services

Conduct home visits, medical visits, and other community visits with clients

Provide treatment adherence assistance

Ensure service delivery aligns with policy, regulation, and case management standards

Ensure service data and case notes are entered within 2 business days

Ensure client hard charts are in good order for state audits

Ensure monthly reporting is generated and submitted on time

Attend and participate in the state DPH Case Management required trainings

Assist eligible and appropriate clients who may benefit from enrolling into the 340B program

Develop individual professional development goals annually

Other duties as assigned

Requirements

Master's or a Bachelor's degree in social work, psychology, public health, or related field and two (2) years of qualifying experience. Qualifying experience means verifiable fulltime employment in a human services or related field. Non-profit experience preferred.

Special Conditions

The HIV Case Management program is a client centered program, and as such, requires occasional travel for home visits and medical visits, as well as training. The person holding this position must hold a valid driver's license and have a reliable vehicle. Mileage reimbursement is offered for appropriate work related travel.

Job Type: Full-time

Pay: $36,000.00 - $39,000.00 per year

Benefits:
  • Health insurance
  • Life insurance
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
All candidates are required to be vaccinated against COVID-19 and able to provide proof of same.

Ability to commute/relocate:
  • Milford, DE 19963: Reliably commute or planning to relocate before starting work (Required)

Education:
  • Bachelor's (Required)

Experience:
  • Case management: 2 years (Required)

Language:
  • Spanish (Preferred)

Willingness to travel:
  • 50% Location: One location

Example 11

Sunrise Services, INC. is seeking a Case Manager for our Behavioral Health program!

Come join a dynamic, team-driven environment, that features an abundance of opportunity for growth and development! At Sunrise, you not only start a job, but a career that truly makes a difference in the lives of others! This is a full-time position.

About the Program:
Our office is known for its strong commitment to taking care of those in need in our local community. We provide persons in need of mental health support with wraparound services which include counseling, therapy, EMDR, medication management and employment services. Our client population includes chronically homeless individuals and/or those with persistent and serve mental illness.

Our staff is comprised of a tightly knit team of local therapists, case managers and psychiatric prescribers who enjoy a laid back, casual work environment. Candidates can expect a caseload of around 50 clients, providing mental health counseling and case management
Duties & Responsibilities:
  • Provide ongoing coordination and collaboration of case management services
  • Provide treatment planning, resource identification and development, and advocacy
  • Provide service monitoring and follow-up

Requirements: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience)
  • Education:Bachelors in Psychology, Social Services, or related field.
  • License: Agency Affiliated Counselors license or the ability to obtain one.
  • Experience:Supervised practical experience in a clinical or rehabilitation (recovery) setting with persons with severe and persistent mental illnesses.

Schedule:
  • M F, 8:30am 5pm

Compensation & Benefits:
  • $21 - $23/hour
  • Medical
  • Dental
  • Paid Vacation/Sick
  • 401K (Currently matching 50%)
  • Employee referral bonus
  • Monthly bonus based on exceeding productivity standards
  • Promotion opportunities
  • Protective work environment
  • FREE $10,000 Life Insurance policy
  • College savings plan
  • Why Sunrise Services INC?
  • An abundance of opportunity for growth and development
  • Supportive, Team-driven culture
  • Competitive benefits and Compensation plan
  • Making a true difference in the community, and the lives of vulnerable individuals

Proclamation 21-14 requires COVID-19 Vaccinations for employees, volunteers, and contractors that work in a healthcare setting. In accordance with the Governor's proclamation, Sunrise Services employees are required to be fully vaccinated. Proof of vaccination status will be required upon hire.

To comply with Federal law, Sunrise Services participates in E-Verify. All newly-hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. We are an Equal Employment Opportunity Employer.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
Medical Specialty:
  • Psychiatry
Schedule:
  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • No Location: One location
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What does a 21192717137case manager17.11case management2.71social services1.87human services1.75registered nurse1.55220035824715077.2524.9154.55HOURLY61132105632025-10-012025-10-312025-09-012025-09-302025-11-05Case Manager do?

Case Managers typically work for government agencies or hospitals to help people across a variety of age groups with mental and physical conditions. They act as an advocate for their client’s health and make sure they receive the right care for their situation. Their job is to work with healthcare professionals like Doctors and Nurses to come up with a treatment plan that best fits their client’s needs.

They also arrange transitional plans for clients to continue receiving excellent care after being discharged from the hospital. Transitional plans ensure that clients continue to improve even without the constant care provided in a hospital setting.

Case Manager skills and qualifications

A good 21192717137case manager17.11case management2.71social services1.87human services1.75registered nurse1.55220035824715077.2524.9154.55HOURLY61132105632025-10-012025-10-312025-09-012025-09-302025-11-05Case Manager job description briefly details the preferred skills and qualifications for job applicants. This section should be concise and include only relevant details, yet it should be detailed enough to inform Case Managers whether they would be a good candidate for the available position. Case Managers usually have the following skills and qualifications:

  • Compassionate and able to relate to different clients with various needs
  • Motivational to encourage clients to follow their care plans
  • Strong verbal and written communication skills to explain to clients, family members and friends and professionals the case and care plan and maintain good case records
  • Critical thinking and problem solving to determine the best care plan for each client after assessing clients, analyzing notes from health care and social workers
  • Flexibility to change care plans if they are not getting the best results
  • Organization to manage several different cases at once
  • Computer literacy to maintain and manage case records

Case Manager salary expectations

Case Managers typically earn $18.65 per hour. However, salaries can vary depending on factors including the Case Manager’s experience, employer and location. Average salaries range from $7.25 to $44.85 per hour.

Case Manager salary expectations

2025-10-017.2524.9154.55HOURLY
  • Common salary: 24.91 HOURLY
  • Typical salaries range from 7.25 - 54.55 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Case Manager education and training requirements

Case Managers require at least a bachelor’s degree. Fields of study vary depending on the field a Case Manager aspires to work in. For example, a bachelor’s degree in nursing equips Case Managers to work in the health care field. A bachelor’s degree in psychology helps Case Managers secure positions working in the mental health field. Counseling, sociology and social work are also common fields of study for Case Managers. Many employers also require candidates to hold Commission for Case Manager certification, especially in mid-level and senior Case Manager roles.

Case Manager experience requirements

Businesses hiring Case Managers typically require applicants to complete an internship. Internships, sometimes completed as part of degree programs, provide hands-on experience working in case management. In addition, unless the vacant position is for an entry-level Case Manager, organizations usually require candidates to have several years’ paid experience in a case management role.

Job description samples for similar positions

If this 21192717137case manager17.11case management2.71social services1.87human services1.75registered nurse1.55220035824715077.2524.9154.55HOURLY61132105632025-10-012025-10-312025-09-012025-09-302025-11-05Case Manager job description sample does not meet your needs exactly, consider using one of the job description examples we have written for similar positions:

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Frequently asked questions about Case Managers

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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