How to write a Cashier job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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What does a Cashier do?

Cashiers are typically responsible for working the cash register and interacting with customers to collect payments and provide change and a receipt for a customer’s purchase. Additional duties may include requesting price checks, honoring coupons and vouchers and bagging items depending on the job description.

Cashier job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Cashier job titles

  • Cashier
  • Retail Sales Associate
  • Customer Service Associate
  • Cashier (Full-Time)
  • Store Clerk

Cashier job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Cashier job summary

We are looking for a full-time Cashier who enjoys working with the public and has a friendly, outgoing personality. As a team-oriented company, we seek an individual who can be flexible with work hours. The ideal candidate is dedicated to providing exceptional customer service and displays a positive attitude when interacting with customers and employees.

Cashier responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Cashier responsibilities

  • Perform basic math functions to collect payments and make change
  • Operate registers, scanners, scales and credit card/debit card terminals
  • Memorize product locations throughout the store and be able to direct customers or make suggestions
  • Handle exchanges and refunds in a quick, efficient manner
  • Collect payments and bag purchases for customers
  • Maintain accurate cash drawer
  • Take a tally of the funds in the cash register when required during a shift and produce transaction reports
  • Keep the checkout area clean and orderly

Cashier qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Cashier skills

  • High school graduate
  • Mathematical skills and the ability to handle transactions quickly and accurately
  • Previous experience in a retail store or as a cashier
  • Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
  • Ability to process coupons, refunds, gift cards and checks
  • Capable of lifting up to 50 pounds, bending and twisting and standing for long periods of time
  • Knowledge of register operation, including cash, credit cards and register receipts

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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