How to Write a Cashier Job Description Sample

Writing a detailed job description is essential to attracting the right candidate for your job opening. Use this Cashier job description template to help you format your job listing and customize it to meet your specific needs.

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Cashier duties and responsibilities

Cashiers are responsible for maintaining positive impressions for the companies they work for. Examples of Cashier duties and responsibilities include:

  • Process sales transactions
  • Calculate the cost of products or services
  • Accept payments
  • Calculate and return change when required by the payment method
  • Maintain adequate change denominations in the cash drawer and request additional change
  • Answer customer questions about products or services
  • Reconcile cash drawers and sales receipts
  • Report issues with equipment

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What does a Cashier do?

Cashiers accept payments from customers in the form of cash, credit or debit card, check or other forms of payment. They issue customers’ receipts and return the correct change as necessary for cash payments. Additionally, they assist customers by answering questions about products, their location in the store, services or other company policies and procedures. Cashiers may also authorize and issue exchanges or refunds. Since Cashiers are often located at the front of the business, they may greet customers entering the establishment.


Cashier skills and qualifications

A successful Cashier candidate will have various skills and qualifications, from basic math knowledge to exceptional customer service skills. To find a great Cashier for your business consider including some of these common skills and qualifications in your Cashier job description:

  • Ability to calculate sales and make change quickly
  • Accountability and accuracy in reconciling sales receipts
  • Excellent customer-service and people skills
  • Ability to stand for long periods of time
  • Ability to lift up to 50 pounds
  • Excellent verbal communication skills
  • Ability to work in a fast-paced, stressful environment
  • Strong attention to detail
  • Knowledge of point-of-sale (POS) systems
  • Polite and courteous
  • Basic math and computer skills
  • Availability to work nights, weekends, holidays, etc.
  • Ability to multitask
  • Basic sales skills
  • Phone etiquette

Cashier salary expectations

According to Indeed Salaries, a Cashier makes an average of $11.72 per hour. Pay rate may depend on level of experience, education, location, industry and the size of your business.


Cashier education and training requirements

Cashiers typically don’t need any formal education to be successful, though you may prefer someone with a high school diploma or GED. However, depending on your business, Cashiers may need certain certifications or training. For example, Cashiers who work at restaurants may need a food handler’s permit.

Overall, instead of specific education requirements, candidates should possess good mathematical skills, a positive attitude and customer service skills. Cashiers with prior experience may have training with proper cash handling policies as well as common POS systems (e.g., NCR, Toast, Revel). However, if you’re hiring a Cashier without previous experience, you may need to provide them with on-the-job training so they can learn about your company’s policies, procedures and POS systems. In this case, hiring candidates with a willingness to learn can be beneficial.


Cashier experience requirements

Entry-level Cashiers typically don’t need any prior experience since they usually complete on-the-job training. However, retail Cashiers working in high-volume stores may need at least one year of experience in a customer service position, while restaurant Cashiers may need previous experience working in a restaurant environment.

Experience in the same industry ensures the Cashier is familiar with the products and services, which can be valuable when getting your new hires up to speed. Head Cashiers or those in a supervisory position should typically have two to three years of experience, as well as experience leading and managing a team of people.


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Job Description Examples

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