How to write a Chief Operating Officer job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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What does a COO (Chief Operating Officer) do?

A COO (Chief Operating Officer) has a pivotal role within a company’s operations. A COO handles the day-to-day operations and administration of a business. Typically a COO will report directly to the CEO while collaborating on tasks like five- and ten-year plans and working with the CFO on financial projections. From a broader perspective, a COO’s goal is to provide leadership and ensure that the company is maintaining its goals from both operational and cultural points of view.

Chief Operating Officer job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Chief Operating Officer job titles

  • Chief Operations Officer
  • Chief Operating Officer (COO)
  • COO of Sales and Marketing
  • COO of Global Operations
  • COO of Products

Chief Operating Officer job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Chief Operating Officer job summary

Our professional services organization is looking for a chief operating officer capable of taking us to the next level. We’re looking to make the leap to working with enterprise level companies and we hope you’re the one to help us accomplish this. You will work alongside the CEO to execute the company vision, put procedures and resources in place to promote scaling, optimize inefficient areas in the organization and coordinate with department heads. Our ideal COO has at least 15 years of experience working with professional services organizations at all levels. You should have a strong understanding of the operational requirements and insights into how you can make things better.

Chief Operating Officer responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Chief Operating Officer responsibilities

  • Oversee the operations of the organization to meet business goals and projections
  • Collaborate closely with the chief executive officer and produce reports on company operations
  • Empower the operational team with the leadership and resources they need to successfully complete operations initiatives
  • Positively represent the company at all times through a success-oriented and professional demeanor
  • Partner with other C-level executives to accomplish short and long-term operational goals
  • Measure and report on operational performance and develop plans to improve relevant key performance indicators

Chief Operating Officer qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Chief Operating Officer skills

  • Familiarity with the operational procedures at all levels of the organization
  • Strong analytical and data-driven mindset that translates into leadership skills
  • Ability to inspire employees to live up to their potential and optimize their productivity
  • Masters or Doctorate in Business Administration, Law, Management or related areas
  • Ability to communicate vision to board of directors, other C-level officers and company employees
  • Hold 15 years of industry experience in leadership positions

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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