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City Carrier Assistant Job Description: Top Duties and Qualifications

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A 970665284usps5.47united states postal service3.94post office3.66delivery driver1.84driver non cdl0.934631882278877.2521.6045.30HOURLY237966352025-10-012025-10-312025-09-012025-09-302025-11-05Carrier Assistant, or City Mail Carrier Assistant, is responsible for delivering mail and receiving mail from residents and businesses. Their duties include traveling by foot, bike or postal vehicle, organizing mail by address and delivering parcels and envelopes to the correct addresses.

City 970665284usps5.47united states postal service3.94post office3.66delivery driver1.84driver non cdl0.934631882278877.2521.6045.30HOURLY237966352025-10-012025-10-312025-09-012025-09-302025-11-05Carrier Assistant Duties and Responsibilities

A City Carrier’s primary job responsibilities relate to delivering and picking up mail for their assigned addresses and ensuring that it is not lost or harmed in the process, as well as assisting customers with additional postal needs. A few other duties and responsibilities for a city carrier assistant include:

  • Receiving mail from the distribution center and organizing it into an efficient system for sequential delivery
  • Delivering mail in a vehicle or on foot along a predetermined route, maintaining the established schedule
  • Collecting any outgoing mail on the route and returning it for sorting and delivery
  • Maintaining the route even during adverse weather conditions, such as rain, snow or extreme heat
  • Assisting customers along the route with their postal needs, including providing change of address forms when requested or selling postage to customers requiring it
  • Using a portable scanner to track certain parcels or pieces of mail

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City Carrier Assistant Job Description Examples

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What does a City 970665284usps5.47united states postal service3.94post office3.66delivery driver1.84driver non cdl0.934631882278877.2521.6045.30HOURLY237966352025-10-012025-10-312025-09-012025-09-302025-11-05Carrier Assistant do?

City Carrier Assistants typically work for the United States Postal Service to deliver mail to residents and businesses within a particular area. They use their knowledge of the area and postal laws to maintain timely and professional mail services. Their job is to interact directly with residents on a daily basis and answer questions about the mail services they offer. They also correct addresses on parcels or envelops for residents to receive at their new address. They may also use electronic scanners and other technologies to confirm delivered packages and obtain signatures from recipients.

City 970665284usps5.47united states postal service3.94post office3.66delivery driver1.84driver non cdl0.934631882278877.2521.6045.30HOURLY237966352025-10-012025-10-312025-09-012025-09-302025-11-05Carrier Assistant Skills and Qualifications

A qualified City 970665284usps5.47united states postal service3.94post office3.66delivery driver1.84driver non cdl0.934631882278877.2521.6045.30HOURLY237966352025-10-012025-10-312025-09-012025-09-302025-11-05Carrier Assistant must be both independent and capable of working well with others. Carriers require both the ability to maintain motivation and efficiency while away from the office as well as an upbeat personality to be friendly toward individuals they meet while completing their delivery route. Other skills and qualifications may include:

  • Reliability to consistently make deliveries on time
  • Physical conditioning to walk extended routes while carrying a fully loaded bag for on-foot routes
  • Strong interpersonal skills to greet customers on the route
  • Perseverance, even in the face of extreme weather

City Carrier Assistant Salary Expectations

The average mail carrier earns $19.10 per hour while delivering. City Carrier Assistant positions are competitive in the field and often include the opportunity for consistent overtime pay as well, which allows carriers to significantly improve their annual earnings. Salaries can range depending on location, experience and the company’s needs.

City Carrier Assistant Salary Expectations

2025-10-017.2521.6045.30HOURLY
  • Common salary: 21.60 HOURLY
  • Typical salaries range from 7.25 - 45.30 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

City Carrier Assistant Education and Training Requirements

City Carrier Assistant employers require a high school diploma or equivalent. Employers also usually require applicants to complete a drug screening and background check prior to beginning the position.

Applicants take a written exam to test their ability to read and sort mail as well as memorize delivery procedures, along with a physical test to determine their suitability for the position. People seeking a position that requires vehicle-based delivery must present a valid driver’s license and pass a check on their driving record.

New City Carriers complete training on the job, usually during the first month. Some new employees, may spend a period shadowing an experienced carrier for first-hand instruction. This allows the new hire to learn tips and tricks the veteran has learned in their years that make the job more efficient.

City Carrier Assistant Experience Requirements

Although prior experience in a delivery role is a plus for applicants, it is not a requirement for those seeking City Carrier assistant positions. The on-the-job training program is sufficient for inexperienced applicants to learn the job.

Job Description Samples for Similar Positions

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Frequently asked questions about City Carrier Assistants

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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