Clerk Job Description: Top Duties and Qualifications

A Clerk, or Bookkeeper, is responsible for performing administrative tasks to support daily business operations. Their duties include responding to phone calls or emails, maintaining an organized filing system and restocking office supplies as needed.

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Clerk Duties and Responsibilities

Clerks are responsible for tasks assigned to them by their office manager or other department employees. Most of these tasks involve working with company documents and internal and external communications. However, the duties of Clerks may also involve some accounting and inventory work, depending on the business. While duties vary according to the Clerk’s employer and industry, the following tasks are common:

  • Updating and storing business files to ensure they are accurate and accessible for other employees
  • Typing reports, letters and other business documents
  • Sorting mail and responding to it or distributing it to appropriate employees
  • Answering telephone calls and emails and redirecting them to other employees when appropriate
  • Issuing invoices and following up outstanding payments
  • Taking dictations and minutes during meetings
  • Making travel arrangements for other company employees’ business trips
  • Monitoring office supplies and reporting when stock levels are low to office manager

Clerk Job Description Examples


Example 1

ARE YOU Looking TO JOIN A Growing Company AND BE PART OF AN Amazing TEAM? Keplr Vision is a business support services company focused on investing and partnering with medically focused optometry practices and providing best in class lens technology and patient experience. Keplr currently has over 200 practices in 30 states and is able to provide exceptional levels of clinical, operational and marketing support with its more than decade-old business services platform. Keplr Vision is looking for a Inventory Processing Clerk in the Bloomington, IL corporate office. This position maintains inventory and procurement for multiple optical locations. * * Unload and unpack shipments of products * Inspect shipments for damage and correct quantities * Report damages or shortages * Match shipments to their associated purchase orders and enter receiving data on paperwork * Record receiving data in company databases * Prepare and organize received stock for inventory * Return damaged products to senders * Organize and sort items on shelving, bins and displays according to company standards * Accurately maintain company database including all stock and inventory items *Key Qualifications: * * Ability to lift up to 50 pounds * Experience working in a fast-paced sales environment while maintaining attention to detail * Experience with software such as Microsoft Excel and other company spreadsheet programs * Ability to problem solve quickly and prioritize daily tasks according to their importance Experience working safely with stockroom ladders and tools is preferred Keplr Vision offers a competitive salary and benefits, 401K and a generous PTO plan. BE A PART OF THIS Amazing Growth AND JOIN OUR TEAM TODAY! Equal Opportunity Employer Job Type: Full-time

Example 2

Part-Time Accounts Payable Clerk *General Purpose: * Perform accounting and clerical duties related to the efficient maintenance and processing of accounts payable transactions. Reports to Controller. *Main Job Tasks, Duties and include but not limited to: * * assemble, review and verify invoices and check requests * flag and clarify any unusual or questionable invoice items or prices * sort, code and match invoices * set invoices up for payment * enter and upload invoices into accounting system (Required to know Quickbooks Online) * track expenses and process expense reports * process electronic payments for utilities and credit card payments * prepare and perform check runs * post transactions to journals, ledgers and other records * reconcile accounts payable transactions * monitor accounts to ensure payments are up to date * research and resolve invoice discrepancies and issues * maintain scanned vendor files * correspond with vendors and respond to inquiries * produce weekly A/R Aging reports * assist with month end closing * provide supporting documentation for audits * maintain accurate historical records * maintain confidentiality of organizational information *Education and Experience* * knowledge of accounts payable * knowledge of general accounting procedures * knowledge of relevant accounting software (Quickbooks Online) * proficient in data entry and management * Minimum Associates Degree in Accounting and/or 1-3 years Accounts Payable experience *Key Accounts Payable Skills and Competencies* * organizing and prioritizing * attention to detail and accuracy * confidentiality * judgement * communication skills * vendor relationship skills * information management skills * problem analysis and problem-solving skills * teamwork * professional integrity * ability to meet deadlines *Salary* Negotiable This is a part time position. 20 hours per week. Job Type: Part-time Pay: $13.00 - $24.00 per hour Schedule: * Monday to Friday Education: * Associate (Preferred) Work Location: One location

Example 3

Goldberg Segalla, a dynamic and rapidly growing law firm with a national practice, seeks a highly motivated and organized individual to join its team as a Calendar Clerk. *Position Summary: **: * Calendar hearings and deadlines on behalf of the attorneys. *Essential JOB Functions: **: * * Ability to handle pressure, interruptions and multiple projects with frequently changing priorities and deadlines * Must have the ability to work as part of a team, as well as to work independently, with minimal supervision * Proficient in the use of Microsoft Word, Outlook, Excel, and PowerPoint * Knowledge of legal documents and terminology as it relates to the legal industry * Maintain confidentiality of client information in accordance with firm policies *Experience/Requirements: **: * * Minimum of two years’ experience in a calendaring department * Ability to timely and accurately calculate deadlines in various jurisdictions * Strong attention to detail * Excellent communication and interpersonal skills * Expert in calendaring tools such as eDockets * Proficiency in online court databases * Ability to take initiative in handling projects and anticipating needs * Able to organize and prioritize work and manage competing priorities Goldberg Segalla is a national civil litigation firm with more than 20 offices in 10 states spanning major metro markets across the U.S., providing strategic coverage wherever our clients do business. As a firm of experienced litigators and trial attorneys, our capabilities span business and commercial disputes, employment and labor, insurance coverage, product liability, and more. Today, our nearly 400 attorneys are trusted counselors to public and private clients in key sectors and industries including construction and energy, transportation, manufacturing, retail and hospitality, and insurance. Job Type: Full-time

Example 4

_Hotel Front Desk Receptionist _ _Experienced Hotel Front Desk Agent_ Ramada Hotel is looking for a recently Experienced Wyndham brand Hotel Night Auditor, that has a minimum of 1 year of experience within the last 1 year with a Wyndham hotel property. _*Persons WITH Previous NIGHT AUDIT Experience AND Previous Synxis PMS Experience ARE Highly Recommended TO APPLY.*_ *Shift are 7am-3pm, 3pm- 11pm &* *11pm-7am, **_Full-time must be flexible and Weekends are a requirement._* *_For questions, or to schedule interview for immediate hire call or txt _**_832-803-4311_* *Job Duties: * Assist with Reservations calls. Handle all phone calls. Provide Concierge service when no Concierge is available. Assist in other Front Desk areas as assigned. Provide an excellent guest experience. *Requirements: * 1 year recent Wyndham brand Hotel Front desk experience Prefered 1 year Sxynxis Property Mangent System Prefered Type 45 words per minute or more. Spanish speaking highly recommended. Customer service A great attitude. Highly enthusiastic. Job Type: Full-time Salary: $10.00 to $12.00 /hour depending on experience Job Type: Full-time Pay: $10.00 - $12.00 per hour Benefits: * Employee discount Schedule: * 8 hour shift * Day shift * Holidays * Monday to Friday * Night shift * Overtime * Weekend availability Ability to * Humble, TX 77338: Reliably commute or planning to relocate before starting work (Required) Education: * High school or equivalent (Required) Experience: * Hotel Front Desk Agent: 1 year (Required) * Synxis Property Management System: 1 year (Preferred) * Customer Service: 1 year (Required) Language: * Spanish (Preferred) Shift availability: * Overnight Shift (Preferred) * Night Shift (Required) * Day Shift (Preferred) Work Location: One location

What Does a Clerk Do?

Clerks typically work for corporations across industries to provide administrative support to those that work in an office setting. They work closely with Managers and employees to run errands and assist them in maintaining a well-organized business. Their job is to complete a range of clerical tasks like making copies, faxing documents and writing invoices on behalf of company employees. They may also be responsible for organizing employee travel arrangements for business trips and conferences.

Clerk Skills and Qualifications

A good Clerk job description concisely explains the skills and qualifications the best candidates will possess. While this section should be brief, it must also be detailed enough for job applicants to understand whether they are the right person to fill the vacant Clerk position. Skills and qualifications for Clerks may include:

  • Familiarity with common office processes, including filing, handling mail and directing telephone calls
  • Computer literacy, including familiarity with common word processing, spreadsheet, database and basic accounting software
  • Accurate and efficient typing skills for data entry, taking minutes and dictations, answering emails and typing letters and other documents
  • Verbal communication for addressing other employees, customers and other business contacts
  • Customer service for dealing with members of the public
  • Organization and ability to multitask for filing and completing several clerical and administrative tasks at once
  • Attention to detail to ensure all tasks are completed to a high standard, such as taking sufficiently detailed minutes and telephone messages
  • Integrity and discretion when working with sensitive employee and customer details

Clerk Salary Expectations

Clerks make an average of $12.84 per hour. However, hourly rates can vary depending on the Clerk’s experience, employer and industry. Clerks working for government organizations and professional, scientific and technical services are among the most well-paid Clerks in the country. Including a salary or salary range on a Clerk job posting can attract more suitable applicants.

Clerk Education and Training Requirements

Clerks must have at least a high school diploma or their GED. Some businesses also prefer hiring Clerks who have completed courses in typing and office software. Passing these courses shows Clerks can confidently perform some key office duties.

Clerk Experience Requirements

Experience requirements for Clerks vary depending on the business and the time they are prepared to invest in training a new employee. Clerks with at least two years’ experience working in a clerical or administrative role require the least training. Most companies prefer hiring Clerks who have experience working with the office software they use.

Job Description Samples for Similar Positions

If this Clerk job description sample does not exactly meet your needs, consider using one of the job description examples we have developed for similar roles:

Frequently asked questions about Clerks


What is the difference between a Clerk and a Secretary?

Clerks and Secretaries both perform clerical duties within a business setting, but they differ in their level of seniority and their scope of job responsibilities. For example, Clerks typically perform clerical tasks like answering phones, making copies, organizing files and distributing mail for all office employees, including the Office Manager. In contrast, Secretaries perform clerical tasks specifically for a Manager, Director or Executive within a company. 

Because they work closely with company leadership, they usually encounter confidential information and learn about potential layoffs, budget cuts, bonuses or promotions before other company employees.


What are the daily duties of a Clerk?

On a typical day, a Clerk starts by checking the office or department’s voicemail for any missed messages. They also greet employees and review their schedule. Throughout the day, they perform tasks for Office Employees and Managers as needed, like printing documents, making copies and sitting in on meetings to take notes for participants. Clerks make sure to deliver out-going mail to the mailroom and collect mail each day to distribute around the office. They also cancel appointments with clients or other company personnel on behalf of employees when they have a schedule conflict.


What qualities make a good Clerk?

A good Clerk is someone who is well organized. Being well organized allows them to maintain file systems, business calendars and other important documents. They have a personable nature that enables them to interact with Managers, employees and clients in a positive way. They also have experience using software programs to manage digital filing systems or calendars. Further, a good Clerk has excellent written and verbal communication. This quality helps them type clear and concise documents like memos, emails and invoices. It also allows them to speak with people in a professional and efficient manner.


Who does a Clerk report to?

A Clerk typically reports to the Office Manager to receive specific tasks and deliver messages from clients and employees. In large corporations, Clerks usually work in one department and may report to the department Manager.

Job Description Examples

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