What Does a Clerk Do?
Clerks typically work for corporations across industries to provide administrative support to those that work in an office setting. They work closely with Managers and employees to run errands and assist them in maintaining a well-organized business. Their job is to complete a range of clerical tasks like making copies, faxing documents and writing invoices on behalf of company employees. They may also be responsible for organizing employee travel arrangements for business trips and conferences.
Clerk Skills and Qualifications
A good Clerk job description concisely explains the skills and qualifications the best candidates will possess. While this section should be brief, it must also be detailed enough for job applicants to understand whether they are the right person to fill the vacant Clerk position. Skills and qualifications for Clerks may include:
- Familiarity with common office processes, including filing, handling mail and directing telephone calls
- Computer literacy, including familiarity with common word processing, spreadsheet, database and basic accounting software
- Accurate and efficient typing skills for data entry, taking minutes and dictations, answering emails and typing letters and other documents
- Verbal communication for addressing other employees, customers and other business contacts
- Customer service for dealing with members of the public
- Organization and ability to multitask for filing and completing several clerical and administrative tasks at once
- Attention to detail to ensure all tasks are completed to a high standard, such as taking sufficiently detailed minutes and telephone messages
- Integrity and discretion when working with sensitive employee and customer details
Clerk Salary Expectations
Clerks make an average of $12.84 per hour. However, hourly rates can vary depending on the Clerk’s experience, employer and industry. Clerks working for government organizations and professional, scientific and technical services are among the most well-paid Clerks in the country. Including a salary or salary range on a Clerk job posting can attract more suitable applicants.
Clerk Education and Training Requirements
Clerks typically have at least a high school diploma or their GED. Some businesses also prefer hiring Clerks who have completed courses in typing and office software. Passing these courses shows Clerks can confidently perform some key office duties.
Clerk Experience Requirements
Experience requirements for Clerks vary depending on the business and the time they are prepared to invest in training a new employee. Clerks with at least two years’ experience working in a clerical or administrative role require the least training. Most companies prefer hiring Clerks who have experience working with the office software they use.
Job Description Samples for Similar Positions
If this Clerk job description sample does not exactly meet your needs, consider using one of the job description examples we have developed for similar roles: