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Communications Officer Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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9 min read

A 7101385communications5.15dispatcher4.97911 dispatcher4.43security officer1.3emergency dispatcher1.18587785857314000.0064684.89177000.00YEARLY24270682025-10-012025-10-312025-09-012025-09-302025-11-05Communications Officer, or Corporate Communications Officer, is responsible for overseeing the communications efforts of a corporation, including public relations and marketing. Their duties include completing market research, communicating with media personnel to address company news and implementing communication policies and procedures to uphold their company’s brand image.

Communications Officer duties and responsibilities

A Communications Officer develops and distributes information to promote an organization. Their duties and responsibilities may vary from company to company, but typically include the following: 

  • Maintain a database of media organizations and contacts within them.
  • Manage the company’s or organization’s social media communications.
  • Regularly meet with and conduct interviews with media personnel.
  • Create and produce internal newsletters for the organization.
  • Develop and maintain working relationships with journalists in multiple types of media outlets.
  • Act as a spokesperson for the organization.
  • Write, edit and distribute various types of content, including material for a website, press releases, marketing material and other types of content that take the message to the public.
  • Prepare and manage the organization’s communication budget.

Hire your next Communications Officer today.

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Communications Officer Job Description Examples

Example 1

Division:Communication



Position: 911 Dispatcher



Probationary Period: One Year



Job Description: A 911 dispatcher (aka a Communications Officer) receives calls, dispatches emergency personnel and vehicles to emergency locations as necessary, advises callers on the best course of action while on the line, prioritizes emergency situations as needed, and transfers any non-emergency calls as necessary.



Responsibilities:
  • Receive emergency calls
  • Ask callers to describe the nature of the emergency and asks follow up questions as necessary
  • Obtains location and personal information of the caller
  • Dispatches available emergency units to the proper location
  • Keeps callers on the line when necessary
  • Advises callers on proper course of actions, calms down, and documents their condition until emergency units arrive
  • Maintains logs of all calls and dispatched units
  • Enters call information and records into database
  • Prioritizes simultaneous emergency scenarios
  • Stays up to date on location and activity of emergency units
  • Receives non-emergency calls and handles accordingly
  • Testifies in court when called to do so
  • Reports any fraudulent or prank emergency calls to supervisor or OIC
  • Communicate with the Sheriff, Chief Deputy, Lieutenants, Sergeants, co-workers, fire and rescue personnel and other law enforcement personnel



Required Skills:
  • Ability to remain calm in a crisis
  • Excellent listening skills
  • Communicates clearly and effectively
  • Pays close attention to detail
  • Ability to remain alert at all times
  • Ability to work quickly and efficiently
  • Strong problem solving skills
  • Strong organizational skills
  • Capable of determining which emergency situations require the most immediate attention
  • Ability to multitask efficiently
  • Mental and emotional strength necessary to deal with stressful situations for a long period of time
  • Articulating instructions clearly in writing and speech



Requirements After Employment Begins: Allen County Sheriff’s Office will provide training
  • Obtain and maintain CPR/First Aid certification, Emergency Medical
  • Dispatch certification and LEADS certification as a condition of employment
  • Knowledge of Sheriff’s Office codes and law enforcement terminology
  • Competence of the function and types of Sheriff’s Office radio frequencies
  • Must obtain and maintain required certifications to perform duties



Education Requirements:
  • High school diploma or GED equivalency



Other Requirements:
  • Must be at least 18 years of age
  • Must have a valid Ohio Driver’s License



To Apply: Complete online application at [website]aemAaqNLDU9OwywvfV2EgmmLUMtV7cwuIMRjS2GWX0zdaSTtNToBXRCs8T8EUGPefLbH0VhYkmjMSq4w8gSRsSF4Cv

Job Type: Location: In person

Example 2

CITY OF Bristol, Virginia Police Department
911/Communications Officer/Dispatcher

Hiring Salary: $30,450.00

The Communications Officer (911 Dispatcher) works under the general supervision of the Communications Supervisor. Performs responsible technical work on an assigned shift dispatching police, fire, and emergency services personnel, usually in response to emergency situations. Work irregular assigned shifts, nights, weekends and holidays.

Virginia Certified Communications Officer preferred.

Application and more information can be found at [website] Submit employment application, resume, and cover letter by mail to City of Bristol, Virginia Human Resources, 300 Lee Street, Bristol, VA 24201.

EOE

Job Type: Full-time

Pay: $30,450.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • 12 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Overtime
  • Weekend availability



Experience:
  • Emergency Dispatchers: 1 year (Preferred)

License/Certification:
  • Driver's License (Preferred)

Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift Location: One location

Example 3

Communications Officer I/Emergency 911 Dispatcher - Job ID 23-039

Douglas County, KS is accepting applications for Communications Officer I/Emergency 911 Dispatcher. This is a 3-month pool (September 7, 2023 December 10, 2023), entry level position for multiple career-oriented individuals.

The Emergency Communication Center (ECC) operates 24 hours a day, 365 days per year.

Essential functions of the job include: gathering, evaluating, prioritizing, and documenting information; processing calls, including dispatching calls to the appropriate agencies; maintaining/monitoring radio communications with Police, Fire, and EMS personnel; upholding confidentiality of information received; utilizing a multi-screen computer system, two-way radio, phone system, headset, and foot pedals while receiving/processing phone calls. For a full position description please email [website]

Basic requirements include a high school diploma, G.E.D., and valid driver's license. Must pass mandatory background investigation, drug screen and hearing screening. Will be required to comply with shift work, 12-hour shifts on days or nights, with rotating days and weekends off. Holidays and weekends are required, as is overtime. The center currently functions with a Panama schedule, for 24/7 shift coverage.

Douglas County is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to develop and maintain working relationships with diverse co-workers, community members, and customers.

Applications accepted online only at[website]

Position will remain posted until 5 p.m. on Sunday, December 10, 2023

Salary and Benefits: Salary starts at $20.19/hr. and includes an excellent benefits package:

Health Insurance: Choice of PPO Medical & RX or HRA Medical & RX with various dependent coverage available; Telemedicine benefit; Pharmacy Advocate Program; Dental; Prescription Insurance; KPERS Basic Life Insurance; Long Term Disability Coverage

Voluntary Benefits: KPERS Voluntary Life Insurance; Vision; Medical & Dependent Care Flexible Spending Accounts; Short Term Disability; Accident Insurance; Hospital Indemnity; Cancer Policy; Legal, and much more!

Retirement: Kansas Public Employees Retirement System (KPERS); Optional KPERS 457 and KPERS 457 Roth

Paid Time Off: New employees immediately start accruing 4.5 hours of vacation leave and 4.75 hours of sick leave every pay period (two weeks). These hours increase after every five years of employment. Eight hours of personal leave are also awarded to employees in one calendar year. There are also nine holidays in a calendar year that employees are either paid (if not worked) or receive holiday pay (double and half hourly wage -if worked).

Wellness: Employee Assistance Program (EAP); Peer Support; Stress Management; Wellness Incentive Program (Earn 1 additional day of Personal Leave); Discounted Gym Memberships through payroll deduction; Ergonomic Workstations;

Excellent training provided.

Qualified applications will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identification, national origin, or any other factor prohibited by law.

Job Type: Full-time

Pay: From $20.19 per hour

Benefits:
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • 12 hour shift



Ability to commute/relocate:
  • Lawrence, KS 66044: Reliably commute or planning to relocate before starting work Location: In person

Example 4

To apply for this position -- you must complete the Sheriff's Office application available at[website]

Emergency Communications Officer -- 911 Emergency Dispatcher

The Jefferson County Sheriff s Office is currently seeking qualified applicants for an Emergency Communications Officer.

Are you energetic, can you multi-task? Are you looking for more than a job? Find a career as a 911 Emergency Dispatcher. No experience necessary, on the job training. Competitive wage with paid time off and a comprehensive benefit package including life insurance, state retirement and an optional 401K program is offered.

Dispatch serves as the primary point of phone and radio contact for citizens requiring emergency law, fire, medical services and/or other assistance.

Duties include but are not limited to answering incoming emergency and non-emergency calls, dispatching responders, giving lifesaving instructions over the phone, operating computers and 2 way radios.

Applicants must be a high school graduate or equivalent, able to work under stressful conditions, able to communicate effectively, must have good computer, typing (50 words per minute) and clerical skills and have experience working with the public. Familiarity with county geography is preferred.

Applicant must be at least age 18, a U.S. Citizen, and meet other requirements associated with qualifying to work in law enforcement.

Applicant must be available all days and shifts. The shifts are rotating and are made up of three -12 hour shifts and one - 4 hour shift per week.

Selection process consists of aptitude test, typing test, an oral board interview, completion of a thorough background investigation and polygraph exam. Jefferson County is a drug free workplace. Starting wage is $19.14 per hour or more depending on experience.

Come be a part of our team!!

Applications are available at Jefferson County Sheriff s Office, 200 Courthouse Way, Rigby, IDAHO 83442

Application available to download online at [website]

(be sure to use the Sheriff s Office Law Enforcement application)

Applications will need to be returned to the Jefferson County Sheriff s Office by April 21, 2023 by 5:00 pm and should include a resume.

Questions contact Erika Blom Dispatch Supervisor -- [phone number]

Job Type: Full-time

Pay: From $19.14 per hour

Benefits:
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • 12 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability



Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift Location: One location

Example 5

Are you passionate about spreading positive change to the world? Do you have a talent for creating content and enjoy storytelling? Or do you have experience in steering an agency s communications system efficiently? We are looking for a creative brand ambassador who will take their passion and talent to market and grow our Agency s brand and build our communication presence internally and externally. This communications and marketing professional will manage the day-to-day operation of our social media channels and create content that drives engagement and grows our audiences. This role will also be tasked with marketing objectives and developing marketing strategies to increase social media presence and fundraising to increase revenue for the Agency.

Marketing Manager Examples of Duties:

  • Oversee digital and print media for the organization and be a point person for fundraising events. Media includes but is not limited to various social media platforms, e-blasts, website updates, etc.
  • Collaborate with the Executive Director and Leadership Team to ensure our Agency s brand is consistent among all programs and is aligned with the goals of the Board
  • Build the Agency s presence and positive reputation in the community through all forms of communications, particularly through social media content
  • Develop program-specific marketing material, i.e., flyers, postcards, business cards, etc.
  • Create content, post, and manage social media platforms, including some program-specific accounts
  • Update and maintain the Agency s website
  • Collaborate on fundraising events, donor solicitations/mailings, and additional projects related to the fundraising goals of the Agency
  • Write and deliver all communication as needed such as fundraising information, donor correspondence, thank you cards, etc.
  • Send out internal staff communication as requested by the Executive Director and Leadership Team
  • Other duties as assigned or requested

Chief Communications Officer Example Duties:

  • All duties listed above
  • Be a spokesperson and represent the Agency at a public events and through local media
  • Write and distribute press releases to the media
  • Create, maintain and update the Executive Director and Leadership Team on a comprehensive one-year and long-range strategic plan including measurable goals and objectives for an effective communication channel
  • Other duties as assigned or requested

Qualifications: Bachelor s in related-field preferred. Experience can be substituted for education. 5 years of experience in communications and/or marketing for the Chief Communications Officer position. Proficient in Adobe Creative Suite, Microsoft Office, Social media [Facebook, Instagram, Twitter, YouTube], and Google Suite. WordPress and Raiser s Edge/NXT [Blackbaud donor platform] knowledge is a plus. General understanding of balancing budgets. Be adaptive to new and existing audiences, platforms, and trends. Know how to maintain and build upon brand integrity. Have demonstrated experience in collaborative work and managing multiple workflows and projects. Have a great eye for photography and videography. Good organizational skills, close attention to detail and written and verbal communication skills. Individuals must possess the ability to work well independently as well as part of a team. Ability to prioritize, project manage and be flexible to change. Comfortable meeting and assisting in donor relations.

Benefits: At NVCSS, our benefit program includes monetary and non-monetary benefits that are carefully designed to support the entirety of your life, both personally and professionally. This position is eligible to participate in our benefits package including: medical, dental, vision, Employee Assistance Program (EAP) and group and voluntary life insurance and AD&D. Other benefits include leave of absences, generous holiday pay, paid sick and vacation time off, and retirement programs.

Applicants must submit a resume and employment application (online @ [website]) for consideration. Cover letters are encouraged.

Closing Date: September 24, 2023

NVCSS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $24.25 - $38.00 per hour

Benefits:
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance
Schedule:
  • Monday to Friday
  • Weekends as Location: Hybrid remote in Redding, CA 96001

Example 6

Garfield County Sheriff's Office is accepting applications for the position of

PART-TIMECommunications Officer (911 Dispatch)

Starting wage is $19.48 per hour.

To apply or for a more detailed job description, please contact the Sheriff's Office at 789 Main St, Pomeroy, WA, call (509) 843-3494.

Applications must be postmarked no later than July 15, 2022.

General Purpose

Operates radio, telephone, computer equipment and associated recording equipment to receive and transmit law enforcement, emergency medical service, fire department and public safety information.

Receive, relay and dispatch emergency and non-emergency calls for service. Prioritize calls in relation to the severity of the call by assigning and dispatching appropriate police, fire, or medical personnel.

Provide assistance to the public by telephone or in person

Answer emergency 9-1-1 calls

Utilize computer-aided dispatch (CAD)

Take and record the complete history of all calls for service and assistance

Record keeping, filing, and a multitude of other bookkeeping assignments

Abilities

Ability to react quickly and accurately to a variety of sensitive situations.

Ability to deal effectively with people.

Ability to think clearly and act quickly in emergencies.

Ability to organize, gather and process information from a multitude of courses.

Ability to remember numerous details and recall information.

Ability to work as a team member.

Ability to work shift work. The dispatch center operates 24 hours a day. Must be able to work days, nights, weekends, and holidays.

TOOLS AND Equipment USED

Personal computer, including word processing, spreadsheet and database programs; typewriter; 10-key calculator; copy machine; multi-line and multi-function telephones; fax machine; recording equipment; and radio dispatching equipment.

WORK Environment

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Work is performed primarily in an office environment while sitting at a desk or computer terminal or while standing at a counter for extended periods of time. Physical exertion may be required to lift office supplies.

Job Type: Part-time

Pay: From $19.48 per hour

Schedule:
  • 10 hour shift
  • 12 hour shift
  • 4 hour shift
  • 4x10
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Night shift
  • On call
  • Overnight shift
  • Weekend availability

COVID-19 considerations:
Vaccinations are not mandatory.

License/Certification:
  • Driver's License Location: One location

Example 7

**Interested Applicants MUST Complete A TOWN OF Ipswich Employment Application Available Online [website] OR IN Person AT TOWN HALL 25 GREEN Street Ipswich MA 01938*

Town of Ipswich seeks qualified candidates for the full-time position of Communication Officer. Position is responsible for responding to E911 and business calls to the combined Police/Fire Dispatch Center. Candidates must have high school diploma or equivalent and one-year dispatch or related experience, or an equivalent combination. Certifications in emergency medical dispatching and CPR preferred. Must have ability to communicate clearly and concisely with a variety on internal and external constituencies and the ability to work independently and in high stress situations.

Complete job description and application is available online: [website]

To apply please send a completed Town application (available [website]), cover letter, and resume to Human Resources, 25 Green Street, Ipswich MA 01938 or by email (email address available online [website]) or by mail:

Ipswich Town Hall Attn: HR

25 Green St. Ipswich, MA 01938

Applications will be accepted until position is filled, with initial cut-off date of July 5, 2022. An EEO/AA employer.

Job Type: Full-time

Pay: $25.69 - $28.47 per hour

Benefits:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
Schedule:
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Overnight shift
  • Overtime
  • Weekend availability

Ability to commute/relocate:
  • Ipswich, MA 01938: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
  • Do you have the ability to successfully past an extensive background investigation?

Experience:
  • emergency dispatching: 1 year (Preferred)

License/Certification:
  • Driver's License (Preferred)
  • emergency medical dispatching certificate (Preferred)
  • CPR certificate Location: One location

Example 8

Garfield County Sheriff's Office is accepting applications for the position of

PART-TIMECommunications Officer (911 Dispatch)

Starting wage is $19.48 per hour.

To apply or for a more detailed job description, please contact the Sheriff's Office at 789 Main St, Pomeroy, WA, call (509) 843-3494.

Applications must be postmarked no later than July 15, 2022.

General Purpose

Operates radio, telephone, computer equipment and associated recording equipment to receive and transmit law enforcement, emergency medical service, fire department and public safety information.

Receive, relay and dispatch emergency and non-emergency calls for service. Prioritize calls in relation to the severity of the call by assigning and dispatching appropriate police, fire, or medical personnel.

Provide assistance to the public by telephone or in person

Answer emergency 9-1-1 calls

Utilize computer-aided dispatch (CAD)

Take and record the complete history of all calls for service and assistance

Record keeping, filing, and a multitude of other bookkeeping assignments

Abilities

Ability to react quickly and accurately to a variety of sensitive situations.

Ability to deal effectively with people.

Ability to think clearly and act quickly in emergencies.

Ability to organize, gather and process information from a multitude of courses.

Ability to remember numerous details and recall information.

Ability to work as a team member.

Ability to work shift work. The dispatch center operates 24 hours a day. Must be able to work days, nights, weekends, and holidays.

TOOLS AND Equipment USED

Personal computer, including word processing, spreadsheet and database programs; typewriter; 10-key calculator; copy machine; multi-line and multi-function telephones; fax machine; recording equipment; and radio dispatching equipment.

WORK Environment

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Work is performed primarily in an office environment while sitting at a desk or computer terminal or while standing at a counter for extended periods of time. Physical exertion may be required to lift office supplies.

Job Type: Part-time

Pay: From $19.48 per hour

Schedule:
  • 10 hour shift
  • 12 hour shift
  • 4 hour shift
  • 4x10
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Night shift
  • On call
  • Overnight shift
  • Weekend availability

COVID-19 considerations:
Vaccinations are not mandatory.

License/Certification:
  • Driver's License Location: One location

Example 9

Communications Officer

Starting Salary: $15.48/HR

General Description: Regular, full-time position working rotating shifts, weekends, and holidays is required. Position involves obtaining emergency and non-emergency phone calls, providing information and assistance, along with dispatching law enforcement, EMS, and fire personnel when necessary. Prior dispatch and communications experience in law enforcement, fire, or emergency medical situations is preferred, but not required.

Processing & Training Processing:

  • Criticall Testing: This computerized test measures Communications Officer related skills and abilities, including the following: typing speed, data entry, memory recall, and spelling. We encourage you to practice your skills in preparation for the test there are many free online tests available.
  • Communications Observation
  • Oral Board Interview
  • Voice Stress Analysis (Truth Verification)
  • Complete Background Investigation
  • Medical Exam & Drug Screening (following Conditional Offer)
  • Psychological Evaluation (following Conditional Offer)
Training: Once hired, our Communications Officers obtain some of the most extensive training in the industry. Upon employment, Communications Officers attend roughly six weeks of classroom training alongside Communications Training Officers to prepare for State Certification. After successful completion of training, Communications Officers are placed on a shift/squad and will begin their work as an immediate connection between Citrus County citizens and our Sheriff Deputies. Once a Communications Officer has begun their career at the Citrus County Sheriff's Office, there is a multitude of opportunities for advancement and growth within our community and agency.

Requirements:
  • Must be a U.S. Citizen or resident alien
  • Must be a high school graduate or its equivalent
  • Candidates must successfully complete a computerized skills assessment test and achieve passing scores
  • Must have the ability to think and act quickly, calmly, and appropriately in emergencies
  • Must not have tattoos on your hands, neck, or face
  • Must not have used, tried, experimented, or possessed ANY illegal controlled substance in the past 12 months
  • Must not have used, tried, experimented, or possessed ANY illegal controlled substance classified as a schedule I or II substance (excluding marijuana) in the last 5 years
  • Must successfully complete a background investigation including drug testing Employer Paid Benefits
  • Florida Retirement System Pension & Investment Plans
  • Life Insurance (1x Salary)
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Assistance Program
  • Incentive Pay for College Degrees
  • Tuition Reimbursement
  • Vacation and Sick Leave
  • 11 Paid Holidays per year
  • CCSO Gym Facilities
Send applications to the following address:

Human Resource Division

Citrus County Sheriff's Office

1 Dr. Martin Luther King Jr. Ave. Inverness, FL 34450

Contact Human Resources at (352) 341-7406 for more information.

Online employment applications are available at [website]

Equal Opportunity Employer M/F/D/V

Drug-Free Workplace

All hires, transfers, and promotions in the Citrus County Sheriff's Office are made without regard to race, color, national origin, sex, age, disability, marital status, religion, genetic information, or any other legally protected status.

Job Type: Full-time

Pay: From $15.48 per hour

Benefits:
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • On call
  • Overtime
  • Weekend availability

Education:
  • High school or equivalent Location: One location
Our mission

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Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
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What does a 7101385communications5.15dispatcher4.97911 dispatcher4.43security officer1.3emergency dispatcher1.18587785857314000.0064684.89177000.00YEARLY24270682025-10-012025-10-312025-09-012025-09-302025-11-05Communications Officer do? 

Communications Officers typically work for corporations across industries to ensure that their company upholds its public image. They work closely with company Executives to identify areas to improve their marketing, PR and brand initiatives. Their job is to hire communications professionals, maintain relationships with media personnel, draft press release statements and examine marketing materials before approving the publication of marketing content. They may also be responsible for creating training materials to teach new employees about the company’s brand and mission statement.

Communications Officer skills and qualifications

Since the Communications Officer is in charge of managing and directing a company or organization’s public relations, they have to direct the communication team and get the organization’s message to the public. To do this, the Communications Officer should have the following skills and qualifications:

  • Good oral and written communication skills
  • Leadership skills
  • Decision-making and problem-solving skills
  • Good networking skills
  • Ability to multitask and prioritize projects
  • Attention to detail
  • Knowledge of the Associated Press style guide

Communications Officer salary expectations  

A Communications Officer makes an average of $47,291 per year. Salary may depend on the candidate’s level of experience, education or geographical location.

Communications Officer education and training requirements

A bachelor’s degree is required for a Communications Officer position. Some employers may require or prefer a master’s degree. Most employers look for degrees in the areas of journalism, communications, English, business or a similar area that helps to develop good communication skills.

Most employers also require 2 to 5 years of media or other communications experience. Many employers look for candidates who have earned one or more professional certifications from professional communication organizations such as the Public Relations Society of America (PRSA), International Association of Business Communicators (IABC) or similar professional organizations.

Communications Officer experience requirements

Since the 7101385communications5.15dispatcher4.97911 dispatcher4.43security officer1.3emergency dispatcher1.18587785857314000.0064684.89177000.00YEARLY24270682025-10-012025-10-312025-09-012025-09-302025-11-05Communications Officer is the person most responsible for crafting and projecting the organization’s public image, most employers seek applicants with experience in the field as well as relevant education and training. Given the importance of an organization’s public image, previous experience working in industries like journalism, public relations or social media is generally required for the Communications Officer position.

Job description samples for similar positions

If the Communications Officer job description isn’t quite what you are looking for, consider viewing descriptions for one of these similar positions:

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Get the Guide

Frequently asked questions about Communications Officers

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

Hire your next Communications Officer today.

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