How to write a Debt Collector job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Debt Collector job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Debt Collector job titles

  • Collector
  • In-House Debt Collector
  • Collection Agency Collector
  • Debt Collector (FDCPA Certification preferred)
  • N/A

Debt Collector job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Debt Collector job summary

Our debt collection agency specializes in delinquent business and personal loan accounts. As a debt collector, you’ll help clients recover assets as quickly as possible, reducing cash-flow issues and allowing for smooth business operation. The ideal candidate will be excited about the opportunity to help both lenders and borrowers reach a mutually agreed upon payment plan to settle existing past due accounts. As a debt collection specialist you’ll work with debtors on a daily basis, negotiating with clients to come to a payment plan suitable for all parties. We’re looking for someone who is persistent in the face of obstacles and difficult clients.

Debt Collector responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Debt Collector responsibilities

  • Manage multiple accounts for delinquency and debt collection efforts
  • Locate and contact debtors about outstanding obligations
  • Send out past due notices for delinquent accounts or for missed settlement payments
  • Investigate and resolve complaints regarding incorrect debt collection attempts
  • Report address changes and maintain files regarding debtors for correct and current contact information
  • Compile reports on delinquent accounts and report missed payments to credit bureaus

Debt Collector qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Debt Collector skills

  • Intermediate skills using MS Office and database software
  • Demonstrated skill in negotiating and resolving conflicts
  • Ability to speak persuasively and listen critically
  • Ability to multi-task and meet tight deadlines
  • Prioritize multiple tasks to ensure the successful completion of each debt collection attempt
  • Call center experience preferred

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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