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Director of Operations Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated July 16, 2025
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A 1445869826director of operations10.04director3.74operations2.34general manager1.57healthcare administration1.3689973295149118000.00109707.26283000.00YEARLY30861433472025-10-012025-10-312025-09-012025-09-302025-11-05Director of Operations, or Director of Business Operations, is responsible for overseeing a company’s operating procedures. Some of their main duties include reviewing company documents regarding communication and productivity, working with the HR department to implement hiring procedures and communicating with upper management to improve company operations.

Director of Operations duties and responsibilities

illustration of woman looking up toward upward trend line. Text reads: "Sample director of operations responsibilities:Oversee daily business activities,Define and implement operational policies,Regularly evaluate organizational efficiency,Track revenue margins "

As a high-level position, the Director of Operations role comes with a host of responsibilities. Many of these involve the supervision of managers and the evaluation of company processes. Some common duties include:

  • Defining, implementing and revising operational policies
  • Developing and executing new growth directives
  • Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
  • Collaborating with human resources to develop and implement staff evaluation parameters
  • Communicating with departmental heads to develop financial plans and ensure company-wide compliance
  • Monitoring company revenue margins and conducting budget reviews to maximize profits
  • Overseeing client support services
  • Managing procurement and resource allocation

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Director of Operations Job Description Examples

Example 1

Role Summary

The Director of Operations is responsible for making decisions for operational activities and set strategic goals for the facility. They are responsible for our individual State operations both Corporate and Affiliate partners. They are responsible for planning and monitoring the day-to-day running of business to ensure objectives and goals are met, supervising staff from different departments and providing constructive feedback.

Key Responsibilities
  • Manage relationships with third-party GMP manufacturers and negotiate contracts
  • Direct supply chain sourcing
  • Manage inventory levels to meet sales expectations
  • Collaborate with sales/marketing/innovation teams on new products
  • Oversee customer service and fulfillment
  • Manage third-party logistics companies
  • Liaise with leadership to make decisions for operational activities and set strategic goals and budgets
  • Plan and monitor the day-to-day operation of business to ensure smooth progress
  • Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example
  • Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Evaluate overall department performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company complies with legal and established industry regulations
  • Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, SQF, HACCP, GMP and FDA/USDA regulatory requirements

    Supervisory Responsibilities
  • Recruits, interviews, hires, and trains new staff
  • Oversees the daily workflow of the department
  • Provides constructive and timely performance evaluations

    Required Skills
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

    Physical Demands
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 30 pounds at times.

    Travel Required
  • Travel to additional operating states is required on a monthly basis. All trips must be pre-approved by managers.

    Education and Experience
  • BSc/BA in business administration or relevant field; MSc/MA will be a plus
  • Minimum of 10 years of experience at an operations level
  • Experience in commercial food manufacturing industry strongly preferred
  • Strong knowledge and understanding of the food supply-chain including cold-chain, inventory control/distribution
  • Knowledge of industry’s legal rules and guidelines
  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
  • Working knowledge of data analysis and performance/operation metrics

    Other Responsibilities
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Our organization is proud to be an equal opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.

    Job Type: Full-time

    Pay: $90,000.00 - $120,000.00 per year

    Benefits:
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance
    Schedule:
  • 8 hour shift



    Experience:
  • Operations: 5 years (Preferred)

    Ability to Relocate:
  • Jackson, MI 49201: Relocate before starting work Location: In person

    • Example 2

    Job Description/Requirements

    Director of Operations

    140-150k plus full benefits

    Prefer on site. One day a week every now and then will be ok to work a remote day.

    Hours- M-F, 8am-5pm (some flex here)

    The Director of Operations is responsible for production planning, production management, inventory management, quality control, production health and safety issues, maintenance and replacement of production equipment, and enforcing company policies. The Director of Operations relies on experience and judgment to plan and accomplish goals.

    Education:

    Bachelor s degree in business, industrial/supply chain management or a related discipline preferred, Associate s Degree plus additional relevant experience acceptable.

    Experience

  • Minimum of 8 years supervisory experience in a production environment, preferably in electronics system-level manufacturing (integration and test).
  • Proficient with Epicor MRP, including implementation and Go-Live procedures.
  • Experience in scheduling/prioritizing jobs; coordinating workflow, and employee activities.
  • Experience in basic production principals and functions.
  • Proficient in MS Office software (Word, Excel, Outlook, etc.), also FileMaker Pro.

    Job Responsibilities:

  • Manage and lead team of technicians and production staff.
  • Plan and execute monthly, weekly, and daily production activities and motivate the team to accomplish those plans.
  • Supervise workflow of orders and paperwork.
  • Implement and enforce shop safety and production procedures.
  • Ensure shop equipment is properly calibrated, maintained and working properly.
  • Manage inventory for production jobs.
  • Manage shop consumables.
  • Establish, monitor, and enforce quality standards (ISO 9001-2015).
  • Develop production schedule, delegate tasks and priorities to shop technicians, monitor production processes, and adjust schedules as needed.
  • Identify employee training needs and make recommendations as to employee performance and progress.
  • Track production efficiency & on-time delivery.
  • Identify areas in need of improvement and recommend changes to policies or processes related to production, inventory control, material and resource control, quality control, and safety procedures.
  • Manage Shipping and Receiving.

    Why work with us?

  • Opportunity to take a leading role for a wide variety of development projects.
  • Opportunity to work in an environment of customer-driven urgency, commitment, and focus developing mission-critical systems to be deployed around the world.
  • Opportunity to update job knowledge by studying state-of-the-art tools and design techniques, participating in educational opportunities, and reading professional publications.
  • Opportunity to work with exceptionally bright, motivated, and interesting colleagues.
  • Excellent salary, benefits, and working conditions in a dynamic small company

    Candidate must be eligible for a U.S. security clearance.This is a full-time, exempt position. EOE.

    Job Type: Full-time

    Pay: $140,000.00 - $150,000.00 per year

    Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Monday to Friday



    Ability to commute/relocate:
  • Columbia, MD: Reliably commute or planning to relocate before starting work (Required)

    Willingness to travel:
  • 100% Location: In person

    • Example 3

    Director of Operations

    Health Colorado, Inc Pueblo Colorado

    About Health Colorado Inc.

    Health Colorado, Inc. s (HCI) mission is to advance individual and community health and wellness through a system of care that is accessible to each of the member s we serve. We aim to improve member lives so they live life to the fullest potential. Everything we do is focused on improving the health of people under our care. HCI is a community-minded Medicaid health plan that is focused on creating lasting change to the members we serve by advancing individual health and wellness. We are committed to individual empowerment and whole-person care, we promise to support our providers in quality care delivery and provide health equity to all that we serve. We continually strive to improve the health outcomes, quality of life, and advancing best practices in health care.

    Health Colorado believes that a local approach to serve members where they are through a community-minded health plan, reflects the voice, cultural needs, and value to the community we serve. We provide HCI members with a far superior healthcare experience than a managed care model administered by a top-down, traditional insurance approach.

    Much of Colorado s Medicaid program, Health First Colorado, is under the management of various Regional Accountable Entities (RAE) accountable to the State to help ensure the integrated and comprehensive health needs of every Health Frist Colorado Member are met. Health Colorado, Inc (HCI) is the RAE and Crisis Contractor in Region 4, a large 19-county area in central, south central and southeastern Colorado.

    About the job

    Summary

    The HCI Director of Operations reports directly to the Chief Executive Officer/Program Officer and works closely with Key Personnel, Directors at HCI, Community Partners and our Administrative Service Organization. The Director of Operations will oversee the day-to-day activities of the company, ensuring the organization is managed and performing efficiently and effectively.

    Preferred Qualifications

  • Education: Master s degree in business, public health, or other relevant experience
  • Understands State contracting or health plan operations
  • Ability to manage multiple priorities
  • Ability to build and maintain positive relationship
  • Should be solution focused
  • Strong communication skills
  • Accounting, finance, and budgeting
  • License: Valid driver s license and unrestricted.
  • Ten years experience working Public Health, Health Plan, State Agency community mental health center, or federally qualified health care
  • Human Resource expertise
  • Payroll processing
  • May require overnight travel to HCI rural communities
  • Other duties as assigned

    Knowledge, Skills & Abilities

  • Microsoft Office Suite
  • Zoom, Google Meets, WebEx, and other video platforms
  • Excellent written and verbal communication skills
  • Data analysis
  • Advanced Excel skills
  • Analytical and problem-solving ability
  • Ability to manage multiple tasks
  • Ability to collaborate with multiple colleagues and community members
  • Maintain high level of confidentiality
  • Group presentation and public speaking skills

    Responsibilities

  • The Director of Operations provides day-to-day leadership and management to ensure the fulfillment of Health Colorado s mission and core values.
  • The position is responsible for driving Health Colorado Inc. (HCI) to achieve and surpass strategic planning goals and objectives as established by the Health Colorado Board of Directors and Program Officer. The Director of Operations leads in collaboration with the Health Colorado and Administrative Services Organization (ASO), the development and implementation of strategic short- and long-term plans to ensure efficiency in the operations of Health Colorado.
  • Collaborates with HCI team and ASO team in operational planning and implementation strategies. Coordinates community events and sponsorships.
  • Providers clear communication on all successes and concerns to HCI Program Officer.
  • Engage and support state and local efforts addressing Equity, Diversion, and Inclusion.
  • Act as HCI executive lead for support and implementation of health promotion efforts to include marketing, social media, health equity, and community communications.
  • In collaboration with Compliance Officer and Beacon Director of Operations that deliverables are submitted timely and uploaded to HCPF MoveIt secure site.
  • Attend all high-level key partner meetings to address program innovation, quality improvement, utilization management, and care coordination, HCPF provider improvement advisory committee and HCPF subcommittees.
  • Support HCI team in provider meetings, community partners, including community meetings to engage provider network and community partners.
  • Reviews and tracks deliverables for compliance with HCPF contracts.
  • Coordinates community events and sponsorships.

    Job Type: Full-time

    Pay: $75,000.00 - $105,000.00 per year

    Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Monday to Location: Hybrid remote in Pueblo, CO 81008

    • Example 4

    This High Volume, Multiple Outlet Food & Beverage Entertainment Center has a prime Ventura Boulevard address in Studio City and is landlord to several local and national retail tenants.

    Our facility includes a 160 seat restaurant/bar, ice cream/dessert/bakery, bowling, arcade and multiple banquet rooms.

    Summary:

    General Manager is responsible for business leadership and management of the venue, including all aspects of bowling, arcade, food & beverage operations, financial performance, and staffing/development of the team. The GM develops and implements strategies to meet business goals. He or she provides the vision to drive a culture of exceptional customer service.

    AREAS OF Responsibility:

    Entrepreneurial Leadership:

    Reporting directly to the Vice President of Development, the General Manager will recognize business opportunities and align the team to carry out actions to bring them to fruition.

    Develop short and long-term strategic plans, and lead efforts to maximize the profitability of the asset.

    Review financial reports and P&L statements and report to the VP on the Center s performance.

    The GM is the first line of contact for customer relations and venue management.

    He or she represents the asset s ownership in the community, with customers and staff.

    Operations/Management: The GM has accountability for the operation of the venue, which is open 365 days a year, including:

    Drive the operation s financial performance through sound operational practices carried out by a well-managed, trained and supervised team.

    Prepare, monitor and report on budgets.

    Hiring, training and managing the venue s managerial and hourly staff.

    Provide developmental coaching of direct reports to achieve established goals.

    Direct the food and beverage operations for PINZ, and maximize effectiveness of providers.

    Secure and maintain A grade from LA County Dept of Health and ensure compliance with all ABC state and county laws.

    Create company policies, budgets and guidelines, and communicate them across functional departments.

    Lead by example and foster high staff morale and a culture of excellent performance.

    Ensure guest relations and event productions are performed with exceptional satisfaction ratings.

    Overseeing safety, risk management, and the overall appearance and functionality of the venue.

    Membership and involvement in bowling trade associations to drive best practices.

    Marketing and Business Development: The GM directs programs to expand the PINZ brand, including:

    Develop and implement successful marketing strategies.

    Create and direct effective social media campaigns.

    Evaluate sources of revenue to maximize marketing dollars.

    Allocate the marketing budget and oversee marketing and promotional programs.

    Managing third party service agreements to ensure achievement of desired results.

    Develop new sources of business and expand banquet and party operations.

    Community leadership and involvement with local events and causes.

    Create innovative plans to continually improve community support.

    Qualifications AND Requirements:

    Bachelor s degree or equivalent preferred in business, marketing, finance or related field.

    Five years experience in an executive level role with a combination of:

    Business and operations management



    Food and Beverage management- Ordering, Inventory, Quality Control

    Facility management- ability to manage multiple projects for upkeep of physical building, grounds, kitchen and all equipment

    Budget development, P&L responsibility

    Catering & Event production

    Demonstrated and Proven Success in Training and Development of Staff

    Staff management (hire, train, supervise performance)

    Guest relations- Strong Floor Leadership required

    Project Management- ability to multitask at a master level

    High level of accountability- assuming ownership of all operations and results

    Entrepreneurial mindset

    Excellent team and people developer

    Sound judgment and decision making

    Highly analytical with a strong financial aptitude

    Working knowledge of PC based systems

    Proficient with MS Office

    Familiarity with POS systems, bowling systems, Toast, HotSchedules a plus

    Superior verbal and written communication skills

    Highly developed interpersonal skills with a keen sense of customer service and guest relations

    Job Type: Full-time

    Pay: $75,000.00 - $100,000.00 per year

    Benefits:
  • Employee discount
  • Health insurance
  • Paid time off
    Schedule:
  • 10 hour shift
  • 12 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Weekend availability

    Education:
  • High school or equivalent (Preferred)

    Experience:
  • F & B Management: 2 years (Required)

    License/Certification:
  • Driver's License (Preferred)
  • Manager's Food Handler Certification (Preferred)
  • CA Alcohol Training Certification (Preferred)

    Shift availability:
  • Day Shift (Preferred)
  • Night Shift Location: One location

    • Example 5

    Responsibilities

    Work collaboratively with Operations Manager at each site within assigned area to ensure an overall smooth operation and compliance company policies and procedures, state, and local regulations, to include FAA, OSHA and company safety requirements, company quality standards and customer service standards

    Strategize with Division Vice President to create and implement operational budgets; set and open new locations as needed

    Analyze financial profit and loss statements to ensure operations meet budget requirements; implement action to improve upon operation efficiencies, as needed

    Establish optimal travel schedule to each site within assigned region to support operational needs (staffing, scheduling, supply management, budget constraints, reporting, training, etc.)

    Regularly audit and evaluate site operations identifying areas to implement improved efficiencies

    Assist with recruitment and hiring efforts to ensure ideal staffing levels

    Provide support to Operations Manager with HR related issues such as discipline, promotion, termination, etc.

    Participate and be actively involved in business development and growth initiative to build customer base

    Maintain strong working relationships with internal and external customers

    Other duties as assigned, but not covered herein

    Working/Physical Requirements

    Prolonged periods sitting at a desk and working on a computer

    Ability to work flexible hours

    Frequent travel required

    Stand and walk for extended period of time

    Ability to lift 20 pounds or more

    Ability to hear and respond to the spoken voice

    Qualifications

    Ability to read and interpret documents and communicate effectively in English

    Elevated computer skills including the use of Windows and the MS Office Suite

    Commitment to safety, with working knowledge of OSHA and EPA regulations

    Ability to interact effectively with all levels of the organization

    Ability to work with external customers to obtain unique requirements/specifications

    Perform site audits to ensure compliance with SMS and Quality Management System (QMS)

    Ability to develop and prepare written reports and other documents

    Valid Driver License with a clean and verifiable driving record

    Eligible to work in the United States

    Must successfully pass all pre-employment checks and drug tests, as required

    Education AND Experience

    Demonstrated minimum of five years of management experience managing diverse teams and operations

    Two or four-year degree in business or management field preferred

    One year demonstrated business development experience in sales

    Experience working in the aviation industry

    Experience working in customer based service industry

    Competencies

    Leadership & Navigation: Promotes organizational mission and goals, and shows the way to achieve them

    Ethical Practice: Earns others trust and respect through consistent honesty and professionalism in all interactions

    Business Acumen: Aligns the direction, products, services, and performance of a business line with the rest of the organization

    Relationship Management: Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect

    Consultation: Partners to identify and resolve complex or sensitive issues

    Critical Evaluation: Focuses on results and desired outcomes, how best to achieve them, and gets the job done

    Cultural Effectiveness: Convinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies and furthering the organization s objectives

    PrimeFlight Aviation Services is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

    Job Type: Full-time

    Pay: $115,000.00 - $125,000.00 per year

    Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Monday to Friday
  • Weekends as needed
    Supplemental pay types:
  • Bonus opportunities



    Ability to commute/relocate:
  • Van Nuys, CA: Reliably commute or planning to relocate before starting work (Required)

    Willingness to travel:
  • 75% Location: In person

    • Example 6

    SAN Dieguito United Methodist Church
    170 Calle Magdalena, Encinitas, CA 92024
    (760) 753-6582

    Job Title:Director of Operations & Communication

    Reports to:Executive Pastor

    Hours:Monday through Friday, 9 a.m.- 5 p.m. (Exempt Position)

    Job Summary:

    Perform responsible and confidential duties for the Ministers as requested; interface with the office staff, volunteers, the committee chairpersons, the membership in general, and the public when appropriate; assist the ministers in their work in serving the church; supervise the Executive Assistant, Church Custodian, Kitchen Coordinator, Wedding Coordinator, I.T. Person, and contracted landscaper; responsible for facility use coordination.

    Qualifications:

  • Experience: At least 3 to 5 years of experience as an Administrative Assistant or Office Manager. This should include knowledge of such things as: Office practices and procedures, Excellent computer skills including Microsoft Office, Publisher, Google Docs, WordPress, and various social media platforms.
  • Including business correspondence; filing and operation of standard office equipment; record-keeping methods; use of Personal Computers.
  • Experience in managing other employees.
  • Education: Minimum associate or bachelor s degree.

    Operational Responsibilities:

  • This position has responsibility for the day-to-day operations of the church office.
  • Supervise the campus Cameras and their activity.
  • Act as a Secretary to the Senior & Associate Ministers and relieve them of a variety of administrative and clerical detail.
  • Provide general administrative assistance to committee chairpersons and congregation as needed.
  • Maintain Security System, which includes training of individuals to access the facilities. Interfaces with the Sheriff and City Officials as required.
  • Assist in coordinating communications among individuals, groups, and associations within the church, and between the church and the community.
  • Works directly with the Board of Trustees regarding facility management.
  • Maintains a master calendar for use of church facilities by church members and outside organizations.
  • Oversee and manage the office area and workspaces of the church.
  • Keep track of charges to various groups/committees which use church office resources (paper, printer, letterhead stationery/envelopes, postage, labels) and fill out Request for Payment form, paying to Office Account from appropriate other account.
  • Is responsible for the operation and proper maintenance of all office equipment.
  • Oversees different accounts; AC company, Alarm Company, Fire Sprinkler Company, Carpet Cleaning Company, Landscaping Company, Telephone Company, IT Services, Konika Minolta (Printers) and all office equipment
  • Compose, collect, and type a variety of correspondences, reports, memoranda, and other documents. Answers more specific correspondence when directed by the Senior Minister.
  • Complete forms and documents for the churches annual Charge Conference
  • Maintain control files and matters in progress and monitors through to their completion such matters as membership, baptism, weddings, and deaths.
  • Assist the Treasurer in preparing finance reports and information for church budget.
  • Plans office and custodial budget; orders materials and supplies and oversees the expenditures.
  • Assign and supervise the work of all clerical assistants, Executive Assistant, Custodian, Kitchen Coordinator and Wedding Coordinator, delegates work and areas of responsibility to all the above.
  • Ensure that all AV and set-ups are communicated to custodial personnel.
  • Order supplies and maintain them in an orderly fashion with adherence to annual budget.
  • Manages the bulk mail account and takes the Church Newsletter to Bulk Mail every month.
  • Establish and maintain cooperative relationships with those contacted in the course of work.
  • Provide training to the office assistant and office volunteers.
  • Be available occasionally on Sunday for special events.
  • Attend, schedule, and take minutes at Stewardship, Trustees, Ad Council and Capital Campaign monthly meetings.
  • From the Trustees meetings communicate approvals for all facility usage.
  • Schedule and oversee all facility maintenance.
  • Work with Trustees in giving oversight to monitoring security cameras.

    Communication Responsibilities:

  • Help in planning and publicizing church events through the weekly E-news.
  • Responsible for information on the church website and social media cites (Facebook, Next-door, Instagram, etc.)
  • Help assist in the development of marketing logos, stationary, and leadership for the annual stewardship campaign.
  • Provide formatting and editing of all church communications (E-news, Church bulletin, etc.).
  • Communicate and plan Memorial services including AV needs, ushering needs, custodial need, musician needs, etc.

    Salary and Benefits:

  • This is a full-time Exempt salary position at $65,000 without benefits.
  • Two weeks paid vacation after first year of service, three weeks paid vacation after five years of service, and four weeks paid vacation after 10 years of service.
  • Sick leave is earned at a rate of one day per month, accumulation maximum of 12 days total.

    Job Type: Full-time

    Pay: From $65,000.00 per year

    Benefits:
  • Paid time off
    Schedule:
  • 8 hour shift
  • Monday to Friday



    Ability to commute/relocate:
  • Encinitas, CA 92024: Reliably commute or planning to relocate before starting work Location: In person

    • Example 7

    Role Summary

    Starwest Botanicals is an industry leader within the herb, botanicals, spice, and tea industry. Located in Sacramento, California, Starwest has grown to become a global player in the organic and better-for-you space. With nearly 50 years of experience, the company is well positioned in a $100+ billion dollar industry.

    The Director of Operations is responsible for managing all aspects of a company production facility. They are accountable for all daily decision making and the implementation of strategic company priorities. The Director of Operations oversees raw material storage, manufacturing, finished goods warehousing, and logistics. This position is based in Sacramento, California.



    Key Responsibilities

    ● Directly manage the operations staff and daily activities of a company production facility.

    ● Work with supply chain and global sourcing to manage raw material and packaging inventory.

    ● Guide and direct the conversion of raw materials to finished product.

    ● Oversee warehousing and logistics.

    ● Production planning and S&OP process.

    ● Oversee capital expenditure.

    ● Manage inventory levels to meet sales expectations.

    ● Collaborate with sales, marketing, and innovation teams on new products.

    ● Liaise with leadership to make decisions for operational activities and set strategic goals and budgets.

    ● Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example.

    ● Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements.

    ● Review financial information and adjust operational budgets to promote profitability.

    ● Revise and/or formulate policies and promote their implementation.

    ● Evaluate overall department performance by gathering, analyzing and interpreting data and metrics.

    ● Develop and implement a labor and staffing plan to meet the needs of the business.

    ● Ensure that the company complies with legal and established industry regulations such as OSHA, FDA, and EPA.

    ● Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, SQF, HACCP, GMP and other regulatory requirements.

    ● Comply with all federal, state and local regulatory requirements.



    Qualifications

    ● 10+ years of prior experience as a Plant Manager or Director of Operations within the food and beverage industry strongly desired.

    ● Bachelor’s degree in relevant field such as operations management, supply chain, or engineering.

    ● Experience leading a multi-shift operation with 100+ employees.

    ● Must be able to work unsupervised in a highly complex and evolving work environment.

    ● Must be highly proficient in Microsoft Office, database management, spreadsheet creation, email, internet.



    Supervisory Responsibilities

    ● Directly oversee operations managers and supervisors.

    ● Recruit, interview, hire, and train staff.

    ● Oversees the daily workflow of each operations department.

    ● Provides constructive and timely feedback to improve performance.



    Physical Demands

    ● Prolonged periods of sitting at a desk and working on a computer.

    ● Must be able to lift up to 25 pounds at times.



    Compensation

    · Salary range = $130,000 = $175,000 annually.

    · Qualifies for full-time benefits: medical, dental, vision, 401k.



    Travel Required

    ● Travel between company facilities within the Sacramento, CA area regularly required.

    ● May be required to attend trade shows and industry events as directed by supervisor.



    Work Location and Reporting Relationship

    ● This position requires the candidate to be on site in Sacramento, CA daily.

    ● Work from home or remote work is not available for this position.

    ● This position reports to the Vice President of Operations.



    Other Responsibilities

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



    Starwest Brands is proud to be an equal opportunity workplace. All aspects of employment decisions will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for our colleagues.

    Job Type: Full-time

    Pay: $130,000.00 - $175,000.00 per year

    Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
    Schedule:
  • Monday to Friday



    Ability to Relocate:
  • Sacramento, CA: Relocate before starting work Location: In person

    • Example 8

    One of the fastest growing cannabis distribution companies is now hiring a director of operations: Senior Director of Operations oversees the organization's daily business activities. They are responsible for managing its resources, developing and implementing an operational plan and ensuring that procedures are carried out properly. Additionally, the Senior Director of Operations regularly evaluates organizational efficiency and makes necessary changes to maximize staff productivity. The Senior Director of Operations assesses the needs of the company and finds ways to contribute to the big picture by ensuring daily operations run smoothly and as efficiently as possible. DeliverMD is a fast-paced, growing company composed of "working" leaders willing to pitch in to do whatever is necessary to meet the desired outcomes. Onsite: 100% - no remote work possible. Must be available to work more than 50 hours a week and open to working weekends. The Senior Director of Operation is responsible for:
    • Ability to grow and enhance the business through operational processes, employee and staff capabilities, and financial performance
    • Analyzes current and future trends and needs and accurately assesses functional responsibilities, competitive strengths and vulnerabilities.
    • Design and implement business strategies, plans and procedures
    • Builds and maintains a departmental structure, operating standards and practices that are responsive and adaptable to evolving business needs
    • Co-directs the functions of budgeting, accounting, and reporting, financial counseling of leadership team to appraise operating results in terms of costs, budget, operating policies, trends and increased profit opportunities. Analyze revenue, profit and cash flow opportunities for the business and recommend actions
    • Ability to anticipate the implications and consequences of situations and take appropriate action
    • Hold staff rigorously accountable for achieving their objectives
    • Evaluate organizational performance by analyzing and interpreting data and metrics
    • Oversee daily operations of the organization and the work of employees
    • Lead employees to encourage maximum performance and dedication Leadership and Management
    • Conduct regularly scheduled meetings, supervisions, and training to motivate staff for success, promote team building, create professional and technical skill development, and establish and maintain effective working relationships. Requirements:
    • BS/BA in Business Administration or relevant field; MS/MBA is preferred
    • 5+ years of proven experience as Director of Operations or relevant role
    • Proven track record of strategic planning and driving revenue
    • Experience overseeing daily operations of a business
    • Experience creating and refining processes for a high-growth company
    • Strong skills in planning, organizing, directing and coordinating a wide variety of activities; developing and implementing,
    • Excellent written and verbal communication skills, fiscal management policies, analyzing data, making sound recommendations and adopting effective causes of action
    • Working persuasively and tactfully with supervisors and employees
    • Understanding of business functions such as HR, Finance, Marketing, Sales, etc.
    • Demonstrable competency in strategic planning and business development
    • Experience building teams and hiring/dismissing
    • Excited about joining a startup culture and opportunity to shape the direction of an emerging industry
    • Experience within the cannabis industry and/or trade associations strongly preferred The Senior Director of Operations reports to the Chief Executive Officer of DeliverMD. Enjoy Employee Discount on Products Job Type: Full-time Pay: $84,000.00 - $105,000.00 per year Benefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance Schedule:
    • 10 hour shift
    • 12 hour shift
    • 8 hour shift
    • Monday to Friday
    • Weekend availability Supplemental Pay:
    • Bonus pay Ability to commute/relocate:
    • Oakland, CA 94621: Reliably commute or planning to relocate before starting work (Required) Willingness to travel:
    • 25% Location: One location

    Example 9

    JOB TITLE:Director of Operations Reports TO:Co-CEOs Status:Full-Time, Exempt Salary RANGE:$75,000-$80,000 Primary Objective: Reporting directly to the Co-CEOs, this senior leadership position functions as the business leader and directs, administers, and coordinates the operations activities of the organization. The Director of Operations will lead a small staff and be expected to create an environment of strong team spirit, with timely and effective communications, a sense of urgency, and high motivation as he/she works to manage the production of weekend meals for children in low- income households. Responsibilities: Director of Operations Outreach/Customer Service:
    • Create and manage the delivery schedule to all sites.
    • Maintain regular communications for coordination of meal delivery schedule with enrolled sites.
    • Manage database and district calendars for all sites, updating regularly.
    • Conduct annual site visits; address areas of concern where needed.
    • Responsible for program expansion, adding children with existing sites and/or adding new sites. Warehouse/Packing:
    • Create and manage the development of the production plan for bag assembly.
    • Ensure that staff and volunteers are appropriately trained for the activities they perform.
    • Set monthly goal for packing and ensure conformance with production schedules.
    • Manage inventory levels each week; track data in FITB dashboard. Food Procurement & Distribution:
    • Manage and plan for the ordering and purchasing of all food inventory.
    • Manage warehouse inventory levels against demand.
    • Negotiate and form new partnerships with vendors as products become available.
    • Plan and manage weekly/daily delivery schedule.
    • Track delivery data using FITB dashboard.
    • Identify on-going opportunities for improvement that enables FITB to develop to its optimum potential and decrease the cost of bag production. Special Projects:
    • Responsible for executing any special donations received (i.e., special food routed to a particular site).
    • Oversee Holiday Backpack program.

    Example 10

    Summary of Position The Director of Operations primary responsibility is oversight of safe, efficient, effective execution for Fortune Green Bay. Responsible for implementing and sustaining a metric driven culture where data is used to monitor performance and drive decisions to optimize operations. Visible, engaged leadership style that empowers leadership and team members for continuous improvement. Fortune Green Bay is part of the Fortune Wisconsin Team with facilities located in Windsor WI, Milwaukee WI, and Deforest WI. The selected leader for Green Bay will be a part of the Leadership team for WI and Fortune International. Position Duties and Responsibilities:
    • Participate in hiring, training, and ongoing coaching of leadership staff to ensure execution.
    • Conducts performance reviews on a regular schedule.
    • Partners with HR in all employee relation activities including Process Improvement plans, coaching, steps of discipline and termination.
    • Available as resource and mentor to leadership and team members.
    • Plans, Implements, directs, evaluates, monitors, and forecasts budgets and costs to achieve financial objectives.
    • Communicates and explains new directives, policies, procedures to managers; for major changes, meets with entire operations staff to explain changes, answers questions and maintain morale.
    • Enables communication flow to ensure Fortune Fish Senior Leaders are updated on pain-points/success stories regarding KPI's, staffing, performance, maintenance concerns.
    • Provides oversite for safety, quality, efficiency expectations and ensures leadership is soliciting team member feedback enabling an empowered, continuous improvement culture for all aspects of the facility.
    • Monitor inventory control initiatives on a daily, weekly, and period end cycle.
    • Execution of Plant data collection, Key Process Indicators (KPI) reporting and weekly Scorecard participation.
    • Sets a high standard for personal and leadership professionalism.
    • Responsible for developing, implementing, and sustaining the use of Standard Operating Procedures (SOP), Job Instructions (JI), Job Safety Analysis (JSA) and other tools to ensure the entire team is trained and expectations are clear.
    • Responsible for food safety and legality.
    • Recordkeeping
    • HACCP
    • USDA and FDA inspection responsibilities as it relates to warehouse operations. Required Skills / Abilities:
    • Knowledge of Six Sigma, Lean and other process improvement tools is preferred.
    • Superior verbal and written communication and interpersonal skills
    • Proficient in Microsoft Office Suite Power BI experience preferred
    • Experience working in production facilities under USDA, FDA and HAACP oversight. Fortune Fish & Gourmet is an equal opportunity employer Job Type: Full-time Benefits:
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance Schedule:
    • Day Location: One location

    Example 11

    Position Purpose: The Director of Operations is responsible for overseeing field operations from a managerial and administrative perspective ensuring all field teams are following policies and procedures. Specific AREAS OF Responsibility TO Position
    • Negotiating with suppliers to obtain better rates for distributing materials or other items needed for distribution
    • Coordinating the use of warehouses, trucks, and other equipment used to store or deliver goods
    • Analyzing data to determine the best shipping options based on location, price, time frame, and method of delivery
    • Developing relationships with clients to ensure they are satisfied with the service they are receiving
    • Monitoring inventory levels and arranging shipments of goods based on demand or sales trends
    • Managing budgets and creating forecasts for future expenditures
    • Providing customer service to existing clients by answering questions or resolving problems
    • Creating reports that detail shipping activity or summarize other business operations
    • Supervising a team to assure timely completion of work and adherence to policies and procedures, identifying all necessary resources required and identifying potential barriers.
    • Providing weekly supervision through weekly calls and on-site observation.
    • Responsible for overall operational performance and quality outcomes including client satisfaction.
    • Ensuring sufficient communication of information between all levels of the organization and the implementation of strategies.
    • Responsible for ensuring that there are written operational policies procedures in place across operations, that they are kept updated and reviewed periodically and are submitted.
    • Providing oversight, guidance and completion of all location complaints and investigations related to staff and clients regarding operational procedures.
    • Working on management succession planning of the organization and ensuring that capable management is in place to handle the work efficiently.
    • Directing supervised staff in organizational development and training of staff.
    • Responsible for adherence to financial budgets and cost control, ensuring cost effectiveness and spending throughout the organization.
    • Reviewing breaches and development strategies, policies and procedures and their subsequent implementation.
    • On call 24/7.
    • Prompt and regular attendance.
    • Other duties and responsibilities as assigned. Requirements: Position Requirements/Qualifications Education: Minimum Bachelor's Degree preferred, or an equivalent combination of education and experience. Experience: A minimum of 5 years substance abuse or related work experience required. Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance Schedule:
    • 8 hour shift Ability to commute/relocate:
    • Mission Viejo, CA 92691: Reliably commute or planning to relocate before starting work (Required) Willingness to travel:
    • 25% Location: One location

    Example 12

    Fast growing Retirement Company specializing in Assisted Living and Memory Care is searching for a Home Healthcare Director of Operations to lead the 3 home health care branches in the greater Tampa Bay area. Job Description and Qualifications Responsibilities include ensuring compliance with all federal, state, and local regulations, oversight of home health billing and denials, hiring and oversight of the clerical/clinical team, budget and cost management. The qualified candidate will have an extensive background in Home Health and supervisory experience. In addition, the candidate will be required to have a knowledge of the survey process, how to write plans of correction, knowledge of QAPI, HHVBP and pre-claim review. A Bachelor's degree with a minimum of 3 years supervisory experience in Healthcare or a Registered Nursing license is required. Essential Job Functions and Responsibilities
    • Planning, directing and evaluating operations to ensure the provision of adequate and appropriate care and services.
    • Complying with applicable law and regulation.
    • Assuring that all business conduct is above minimum standards required by law and will not condone any activities that achieve results through violation of the law, unethical business or patient care practices.
    • Fiscal planning, budgeting and management of operations in accordance with fiscal parameters.
    • Implementing governing body directives an ensuring that appropriate service policies are developed and implemented.
    • Recruiting, employing and retaining qualified personnel to maintain appropriate staffing levels.
    • Establishing and maintaining effective channels of communication.
    • Ensuring program personnel have current clinical information and current practices and ensuring that a clinical manager is available during all operating hours.
    • Directing and monitoring organizational performance improvement activities.
    • Ensuring staff development including orientation, in-service education, continuing education, and evaluation of staff.
    • Assuring that skilled nursing and other therapeutic services furnished are under the supervision and direction of a physician or registered nurse.
    • Ensures that a clinical manager is available during all operating hours.
    • Assuring appropriate staff supervision during all operating hours.
    • Assuring the development and qualifications for professional services and the assignment of personnel.
    • Ensuring the accuracy of public information materials and activities.
    • Appointing a similarly qualified alternate to be available at all times during operating hours in the absence of the administrator.
    • Informing the governing body, and staff of current organizational, community, and industry trends. Work Environment: This job position requires moderate physical demands. Duties may include frequent standing, walking, stooping/kneeling/bending, lifting/carrying, and pushing/pulling during work. At Angels Senior Living you are part of our family and will enjoy a rewarding career with a forward-thinking company. We offer a portfolio of benefits designed to help you maintain a comfortable life, including Medical, Dental, Vison, Disability, Life Insurance, PTO and Pet Insurance. If you want an exciting career with a company who cares, come be a part of our family! Angels Senior Living is an EOE and drug free work place. Job Type: Full-time Pay: $115,000.00 - $135,000.00 per year Benefits:
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance Schedule:
    • Monday to Friday
    • On call Ability to commute/relocate:
    • Tampa, FL 33634: Reliably commute or planning to relocate before starting work (Preferred) Education:
    • Bachelor's (Preferred) Experience:
    • Healthcare Management and Operations: 3 years (Preferred)
    • Direct Employee Supervisory: 3 years (Preferred)
    • Home Health: 3 years (Preferred) License/Certification:
    • FL RN License Location: One location

    Example 13

    Contact Source is searching for a motivated and experienced Director of Operations to lead our Customer Service department. You will be responsible for providing outstanding customer service to our customers by developing effective customer service procedures, implementing new customer strategies, and setting customer satisfaction goals. You will manage the operations of our in-house contact center and oversee quality control and overall performance. This is an on site position at our Downtown, Orlando office. To qualify for the role, you will have proven leadership experience working in a customer service driven contact center, with excellent knowledge of the latest industry trends and techniques. In addition to being an excellent communicator, you will demonstrate strong leadership and interpersonal skills. Contact Source is a thriving contact center that serves and works with multiple brands in e-commerce, digital goods, and other fast-growing sectors. Together, we deliver incredible experiences that drive engagement and long-lasting connections. Responsibilities and Duties:
    • Oversee the day to day operations of 2-3 Team Supervisors and 20-30 agents.
    • Help grow the contact center to 5-6 Team Supervisors and 80-100 agents in one year.
    • Develop, implement, and oversee strategic business plans and initiatives within the contact center to achieve operational efficiencies, cultivate an exceptional team environment, and create an outstanding customer experience.
    • Create effective customer service procedures, policies, and standards.
    • Oversee recruiting and hiring process to ensure we are attracting and hiring quality candidates who believe in our purpose.
    • Develop a strong, sustainable team by mentoring, developing, rewarding, and retaining top talent.
    • Complete performance evaluations and engage in ongoing coaching of employees.
    • Manage employee relations in pursuit of maintaining an excellent work environment.
    • Complete performance evaluations for employees and engage in ongoing coaching
    • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
    • Oversee the performance of our contact center with weekly meetings across all levels of the organization and with vendors.
    • Communicate with the contact center's clients to ensure an understanding of expectations, manage the client relationship, and address any issues as necessary.
    • Develop strategies to maximize department revenue.
    • Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
    • Maintain accurate records and document all customer service activities and discussions.
    • Stay informed on the latest industry techniques and methods.
    • Communicate development and changes to agents, and ensure changes are implemented effectively.
    • Communicate job expectations to other employees and our Call Centers.
    • Inspire and motivate supervisors and team members to achieve and surpass performance targets. Requirements and Experience:
    • 5+ years of experience managing a customer service department.
    • Clear, concise and practical communication skills (both oral and written).
    • Superior knowledge of contact center tools and technology used to manage KPIs and SLAs.
    • Proven ability to hold team members accountable for job performance including adherence, KPI's, and process.
    • Exhibit good business judgment and acumen.
    • Comfortable collaborating with other departments and locations throughout the organization.
    • Strong understanding of the contact center environment and the key levers to enhance performance and achieve client and financial targets.
    • Excellent knowledge of management methods and techniques.
    • Advanced troubleshooting and multi-tasking skills.
    • Ability to thrive in a fast-paced, ever-changing, and high-pressure environment. What We Offer:
    • Health insurance (100% coverage for you)
    • Paid time off
    • 401(k), including a 4% match
    • 24/7 Downtown Orlando parking
    • Dental insurance
    • Vision insurance Job Type: Full-time Benefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance Schedule:
    • Monday to Friday Ability to commute/relocate:
    • Orlando, FL 32801: Reliably commute or planning to relocate before starting work Location: One location
    Our mission

    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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    What does a 1445869826director of operations10.04director3.74operations2.34general manager1.57healthcare administration1.3689973295149118000.00109707.26283000.00YEARLY30861433472025-10-012025-10-312025-09-012025-09-302025-11-05Director of Operations do?

    A Director of Operations is tasked with managing a company’s daily activities. This involves working closely with department heads and upper management personnel to identify ways to increase sales, boost employee retention and maintain customer satisfaction. When necessary, a Director of Operations will redirect department heads toward more efficient procedures that will ultimately promote business growth. They may also be responsible for setting budgets or financial goals for individual departments. Overall, they must ensure all members of the company are well-versed in the actions necessary for company success.

    Director of Operations skills and qualifications

    An effective Director of Operations must employ a variety of skills to meet their goals. When evaluating prospective candidates, keep an eye out for these qualifications:

    • Excellent leadership and organizational abilities
    • Superior knowledge of industry regulations and operational guidelines
    • In-depth knowledge of data analysis software packages
    • Working knowledge of customer relationship management (CRM) packages
    • Outstanding negotiation skills
    • Excellent written and oral communication
    • Proven knowledge of performance evaluation metrics in a business setting
    • First-class people skills

    Director of Operations experience requirements

    Typically, a candidate for the role of Director of Operations should have at least 7-10 years of experience working in an operations role and a minimum of five years in a management or leadership capacity. The ideal candidate should be comfortable creating budgets and financial plans for large organizations. They should also have experience conducting both internal and external client negotiations. A suitable candidate will have demonstrated success in creating creative and practical solutions to increase employee productivity and maximize profitability.

    Director of Operations education and training requirements

    A 1445869826director of operations10.04director3.74operations2.34general manager1.57healthcare administration1.3689973295149118000.00109707.26283000.00YEARLY30861433472025-10-012025-10-312025-09-012025-09-302025-11-05Director of Operations typically holds a bachelor’s degree in business administration or another relevant field, although experience may be more important than a formal degree for some roles. A master’s degree in business administration, finance, personnel management or related fields would be a bonus. Professional certifications in personnel management, operations management, data analysis and supply chain management may come in handy. Leadership training in areas like decision-making, corporate governance, change management, negotiation, strategic leadership and business analysis are also useful.

    Director of Operations salary expectations

    According to Indeed Salaries, the average salary for a Director of Operations is $100,986 per year. However, this figure can vary. Location, company size and candidate experience level are all factors that can influence the final salary offered to a candidate.

    Director of Operations salary expectations

    2025-10-0118000.00109707.26283000.00YEARLY
    • Common salary: 109707.26 YEARLY
    • Typical salaries range from 18000.00 - 283000.00 YEARLY
    • Find more information on Indeed Salaries

    *Indeed data – 2025-10-01

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    Director of Operations job description FAQs

    What is the difference between a Director of Operations and a General Manager?

    The differences between a 1445869826director of operations10.04director3.74operations2.34general manager1.57healthcare administration1.3689973295149118000.00109707.26283000.00YEARLY30861433472025-10-012025-10-312025-09-012025-09-302025-11-05Director of Operations and a General Manager are mainly seniority and the scope of job responsibilities. General Managers typically oversee a particular department or company branch within a corporation. In contrast, the Director of Operations oversees all departments or branch locations within the organization.

    Because the Director of Operations has a broader scope of responsibilities, they hold more seniority than General Managers. They may even direct General Managers when it comes to organizing the daily operations within their department or branch.

    Who does a Director of Operations report to?

    As a company executive, a Director of Operations usually reports directly to the Chief Executive Officer, or CEO. In some cases, they may report to a Chief Operating Officer, or COO, instead of the CEO.

    What qualities make a good Director of Operations?

    A good Director of Operations uses their years of industry experience to guide daily operations across a corporation. They have excellent verbal and written communication, allowing them to relay information between executives and lower-level management by writing emails and memos or speaking in meetings. They should also have an innovative mindset that allows them to solve problems relating to onboarding procedures or employee retention.

    Does a Director of Operations have different responsibilities in different industries?

    Because this is an executive role that generally takes place in the office, its day-to-day responsibilities tend to be consistent regardless of industry. With that said, the particulars of creating effective procedures will likely vary with the industry. For this reason, it can be useful to look for candidates with an established understanding of the industry they’ll be operating in.

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    Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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