How to write a Head Cashier job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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What does a Head Cashier do?

A head cashier is an important role held in many retail companies. They work along with store managers and other cashiers to ensure a positive experience for customers visiting the store. Additionally, a head cashier will consider peak business times and prepare a schedule for all cashiers. They maintain a detailed awareness of the location of items within the store and are available to answer customer questions about products.

Head Cashier job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Head Cashier job titles

  • Head Cashier
  • Head Cashier (2+ Years’ Experience)
  • Head Cashier (Full-Time)
  • Head Sales Associate

Head Cashier job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Head Cashier job summary

Our small but high-traffic supermarket needs a Head Cashier to take over the responsibilities of processing customer transactions, helping to train new Cashiers and managing customer service in our store. We’re looking for a motivated and highly organized professional with retail cashier experience and an excellent head for numbers. The successful candidate will enjoy excellent benefits and a competitive salary from his or her first day on the job. He or she will build rapport with our team and report to the Assistant Store Manager.

Head Cashier responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Head Cashier responsibilities

  • Maintain a positive work environment for all Cashiers
  • Resolve cash tills at the end of every shift
  • Generate accurate till reports for each register
  • Manage and perform all check-out functions on a daily basis
  • Communicate clearly and openly with customers
  • Manage the check-out area and ensure each station remains clean and efficiently run
  • Respond to Cashiers’ requests for price checks and other functions for customer service
  • Listen to customer complaints and questions and refer them to the assistant manager when required
  • Ensure all stations have adequate cash and change at all times
  • Serve as the primary point-of-contact for customer service associates

Head Cashier qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Head Cashier skills

  • High school diploma/GED required
  • 5+ years’ experience in cash handling and customer service
  • High level of responsibility, leadership skills and organization
  • Ability to efficiently run all cashier stations
  • Willingness to recruit and train Cashiers

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.


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