What does an installation Technician do?
Installation Technicians work in the technology, electric and telecommunication industries. They install home and business security systems, telephone systems, computer systems and cable and satellite television systems. Some Installation Technicians may also handle the installation of X-ray medical imaging systems in hospitals and medical or dental clinics.
In addition to setting up new telecommunication, electric and computer systems for customers, Installation Technicians perform follow-up checks and maintenance to ensure that systems are functioning properly. They also conduct repairs and update equipment when necessary, provide billing invoices when services are completed and collect customer payments when applicable.
Installation Technician skills and qualifications
Installation Technicians work with highly technical equipment and must follow strict guidelines when installing different types of systems to ensure efficient operation. While specific requirements may vary, successful Installation Technician candidates should have some of the following prerequisite skills and qualifications when applying to your company:
- Good communication skills when coordinating with team members and customers
- The ability to climb ladders when installing wiring and equipment on roofs and ceilings
- Physical stamina when standing or kneeling for extended periods of time
- Clear understanding and knowledge of up-to-date electronic, cable, satellite and telecommunications systems
- Willingness to train on company-specific technical equipment
- Problem-solving skills to handle repairs and equipment issues during service calls
- Good customer service skills when working directly with residential and business customers
Installation Technician experience requirements
Experience requirements may be industry-specific, such as two to five years of experience installing high-speed internet. An employer may also prefer applicants with past IT experience if the position calls for the installation of computer systems. Previous data entry experience may be required for entering service orders into company databases, and past customer service experience is desirable for techs who work directly with customers.
Some businesses provide training programs for entry-level Installation Technicians where they shadow and assist experienced techs to learn installation processes from the ground up, so past experience may not be a requirement in these situations.
Installation Technician education and training requirements
Individuals pursuing Installation Technician careers must have a high school diploma or equivalent GED. Higher education requirements can vary; however, many employers prefer applicants with bachelor’s degrees in electronics or information technology. Installation Technicians who provide electrician services are usually required to hold apprentice, journeyman or an advanced electrician certifications.
Training requirements for Installation Technicians depend on the specific industry in which they work, and many businesses provide on-the-job training. For example, an Installation Technician at a cable company typically receives training on installing cable systems, while a home security technician would be trained to install the relevant systems.
Installation Technician salary expectations
According to Indeed Salaries, the average salary for an Installation Technician is $45,854 per year. Specific salary rates may vary depending on a technician’s experience and length of time with the company, geographical locations and the company’s salary preferences.
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Installation Technician job description FAQs
Who does an Installation Technician report to?
Installation Technicians generally report to shift supervisors, sometimes referred to as Installation and Maintenance Technician Supervisors. A supervisor performs multiple duties that include assigning employee workloads, assisting with troubleshooting and repairs and dispatching technicians for service calls.
What are some different types of Installation Technicians?
Some different types of Installation Technicians include Fire Alarm Installation Technicians, Aerospace Engineering and Operations Installation Technicians and Home Theater Installation Technicians. The most common Installation Techs work in the telecommunications, electric and computer industries, but installers are needed for a wide range of important processes.
What makes a good Installation Technician?
A good Installation Technician must be comfortable working with the public, as techs often complete multiple service calls with each shift. Punctuality and a strong work ethic are also essential in a good Installation Technician to ensure that all service calls are handled with professionalism and efficiency.
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