Job Description Sample

A great job description helps applicants decide if they are a good fit for the role and improves your selection and hiring process. This IT Specialist job description template can be tailored to your IT Specialist job opening.

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What does an IT Specialist do?

IT Specialists are information technology professionals who monitor a company’s computer systems, assess and troubleshoot errors and lag and update and upgrade systems. Depending on the industry, they may work with computers, smartphones, tablets, point-of-sale machines and databases. These professionals can work in a variety of organizations and industries, including finance, technology, health care, retail and many more. An IT Specialist promotes digital security, provides technical support to employees and ensures systems are running effectively and efficiently to the organization’s needs.

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IT Specialist job duties and responsibilities

IT Specialists maintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact. IT Specialists often have the following responsibilities:

  • Review diagnostics and assess the functionality and efficiency of systems
  • Implement security measures
  • Monitor security certificates and company compliance of requirements
  • Offer technical support to company staff and troubleshoot computer problems
  • Install and update company software and hardware as needed
  • Anticipate and report the cost of replacing or updating computer items

IT Specialist skills and qualifications

An effective IT Specialist uses a variety of soft skills, technical skills and industry knowledge to provide the most effienct and comprehensive support they can. These skills include:

  • Working knowledge of relevant operating systems, software and programming
  • Excellent problem-solving and critical thinking skills
  • Keen attention to detail
  • Good organization, time management and prioritization
  • Efficient troubleshooting abilities
  • Effective communication skills, including speaking, writing and active listening
  • Great customer service and interpersonal skills

IT Specialist salary expectations

An IT Specialist makes an average of $53,020 per year. Salary may depend on level of education, experience and geographical location.


IT Specialist education and training requirements

Many IT Specialist candidates have a bachelor’s degree in a technical discipline, such as computer science, information technology or computer engineering. Some IT Specialists may have a master’s degree in computer science, information technology, computer engineering or information system security, which demonstrates a candidate’s advanced knowledge or specialized expertise.

Many candidates also pursue specialized training through certifications, including CompTIA Security+, Certified Information Systems Auditor (CISA) and Cisco Certified Network Associate (CCNA Security). On-the-job training may be required or preferred for candidates working with proprietary equipment or unique IT needs.


IT Specialist experience requirements

Entry-level IT Specialist candidates may have gained previous experience from internships and practical learning opportunities while completing their undergraduate studies. Other candidates may have one or a few years of professional experience. Candidates with experience in specific systems or programming may be capable of more complex responsibilities. Those with experience in certain industries, like health care or finance, may already have the knowledge background to perform duties with little-to-no additional training.


Job description samples for similar positions

If you’re looking for candidates for similar roles to an IT Specialist, see our job description templates for related positions:

Job Description Examples

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