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Mail Clerk Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A 324351627mail room4.44mail clerk3.45mail sorter2.73mailroom clerk2.5mail1.852521283697489.1518.8832.00HOURLY465323782025-10-012025-10-312025-09-012025-09-302025-11-05Mail Clerk, or Mailroom Clerk, is responsible for organizing and distributing mail among departments within a corporation. Their duties include receiving mail from a postal worker, sorting mail by departments and distributing mail items to each department.

324351627mail room4.44mail clerk3.45mail sorter2.73mailroom clerk2.5mail1.852521283697489.1518.8832.00HOURLY465323782025-10-012025-10-312025-09-012025-09-302025-11-05Mail Clerk Duties and Responsibilities

Mail Clerks are responsible for a variety of tasks throughout the work day. The common duties and responsibilities of a Mail Clerk include:

  • Sort and collate incoming and outgoing mail.
  • Weigh mail to determine the correct postage.
  • Open mail addressed to the office and discard junk mail.
  • Record register mail.
  • Use fax and scanning machines.
  • Check for contraband.
  • Time/date stamp all incoming/outgoing mail.
  • Handle the cashing and issuing of money orders.
  • Help customers complete change of address and mail hold forms.
  • Sell postage stamps.

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Mail Clerk Job Description Examples

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Job Description Best Practices
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What Does a Mail Clerk Do?

Mail Clerks typically work for corporations across industries to oversee the administrative task of delivering mail to departments and individuals within their company. They use their knowledge of the building’s layout to devise a mail route based on delivery needs. Their job is to maintain an organized mailroom with stamps, envelops and other items. They also collect mail from each department to send out to business partners, customers and other recipients. They may also work with a team of mail clerks to distribute mail among departments in larger companies to minimize delivery time.

324351627mail room4.44mail clerk3.45mail sorter2.73mailroom clerk2.5mail1.852521283697489.1518.8832.00HOURLY465323782025-10-012025-10-312025-09-012025-09-302025-11-05Mail Clerk Skills and Qualifications

Mail Clerks should be focused and independent, able to interact with customers as well as other Mail Clerks and Mail Carriers. They should be patient and willing to complete tasks that might become tedious. Here are other skills a 324351627mail room4.44mail clerk3.45mail sorter2.73mailroom clerk2.5mail1.852521283697489.1518.8832.00HOURLY465323782025-10-012025-10-312025-09-012025-09-302025-11-05Mail Clerk should have:

  • Working well in high-pressured environments
  • Computer skills
  • Written, verbal and interpersonal communication
  • Ability to work alone
  • Ability to meet deadlines

Mail Clerk Salary Expectations

The average Mail Clerk makes $14.06 per hour. The amount a Mail Clerk gets paid depends on the level of experience as well as the budget or the company or organization they get hired by. The typical tenure for a Mail Clerk is one to three years.

Mail Clerk Salary Expectations

2025-10-019.1518.8832.00HOURLY
  • Common salary: 18.88 HOURLY
  • Typical salaries range from 9.15 - 32.00 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Mail Clerk Education and Training Requirements

Mail Clerks are not required to possess a college degree of any kind. However, they are required to possess a high school diploma or a GED. Additionally, they are required to pass a written exam that tests reading accuracy and speed. Those who score higher on this exam are given priority with regards to new openings and preferred routes.

Mail Clerk Experience Requirements

In order to become a Mail Clerk, applicants must be a U.S. citizen or permanent resident or citizen of a U.S. territory. They must be able to pass a drug test, as well as a background check and medical assessment. On the job training is typically a prerequisite for working as a Mail Clerk, with very few exceptions. Most Mail Clerks begin as part-time employees and slowly work their way into a full-time position once they have enough training and experience. Additionally, they are also required to take refresher courses as well as equipment training for new equipment as necessary.

Job Description Samples for Similar Positions

If this Mail Clerk description wasn’t exactly what you’re looking for, the following are a couple of similar positions to consider:

Job Description Best Practices
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Frequently asked questions about Mail Clerks

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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