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Manager Job Description: Top Duties and Qualifications

Last updated: September 27, 2023

A Manager, or Supervisor, oversees team members in a certain department to ensure it’s performing effectively. Their main duties include hiring and training employees, creating and implementing business strategies and delegating tasks to team members.

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Manager duties and responsibilities

Text reads: "Sample manager duties: Coaching & developing employees, Delegating tasks & assignments, Conducting employee reviews & performance evaluations, Hiring & training new employees"

Managers may typically be required to perform tasks like administrative duties, organizing employee schedules, monitoring and evaluating employee performance and leading team members. Managers may also be responsible for collaborating and developing improvement plans, monitoring progress and delegating employee assignments. Additional responsibilities can include:

  • Managing small project teams to develop, execute and complete assignments
  • Organizing team roles and evaluating employee performance
  • Documenting operational tasks and reporting to upper-level management
  • Performing employee reviews and assessments
  • Assist with new employee onboarding and training program
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What does a Manager do?

Managers work in a leadership role for an organization, overseeing employees’ progress and implementing business strategies assigned by executives. A Manager can work in an abundance of organizations and businesses. They usually serve as a guide to lower-level team members, often motivating, coaching and improving their employees’ work performance.

Managers will typically evaluate their department’s current performance metrics and will develop plans, goals and strategies to help improve these metrics. They’re also in charge of analyzing their staff’s performances and provide assistance and guidance to help these employees improve and advance in their career. They’ll often provide performance reports on their department and team members’ to the leadership or executive teams.

Manager skills and qualifications

Managers may have prerequisite skills and qualifications such as exceptional leadership, communication and interpersonal skills. Managers may also be required to develop these skills as part of their professional growth and development. Depending on the qualification level, a Manager may also choose to participate in continuing education programs. Several other required skills include:

  • Planning and development of projects
  • Making operational and process decisions
  • Solving problems creatively
  • Organizing and delegating assignments to team members
  • Exceptional attention to detail and time management skills

Manager salary expectations

A Manager makes an average of  $54,597 per year. Salary may depend on level of experience, education and the geographical location.

Manager education and training requirements

The education and training requirements for Managers can vary, depending on industry, location and job title. Typical education requirements for management positions can require an associate’s or bachelor’s degree, and some organizations prefer Managers to possess a master’s degree in business or other related fields. Oftentimes, management skills and training can be learned on the job. Managers may be certified in their job fields, too, especially in more demanding industries like medicine and technology.

Manager experience requirements

To be successful in a managerial role, candidates should have various experiences in leadership roles. Managers may have a minimum of three years of experience working and performing in leadership roles such as Supervisor, Director or Team leader. A successful Manager will also demonstrate excellent motivation, team leading and the ability to achieve goals and objectives. Managerial experience may also be in the form of leadership roles and promotions within past organizations.

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Frequently asked questions about Managers

What are the different types of Managers?

Managers can work in a wide variety of industries, companies and organizations. Many Business Managers work for a business in an office setting. They’re typically in charge of a specific department and will build strategies or milestones for their employees and will oversee their employees’ progress on these projects.

There are also Managers who many work in an agency setting, operating as an Account Manager, where they’re in charge of various clients’ accounts to help promote their brand or improve their company’s efficiencies. Some Managers work specifically on various projects in a Project Manager role, which entails building and implementing different projects for various organizations and departments.

What's the difference between a Manager and a Director?

Though they’re both in charge of large teams of staff members, there are some key differences between a Manager and a Director. A Manager usually works hands-on with their team members, creating and implementing various strategies and plans to improve a business. Directors typically work in higher-level positions, handling big-picture items for that department.

They often interact with executives and stakeholders to determine the important goals and decisions for a company. The Director will take the information they learn from the leadership teams and will relay it to the Manager, who will use these details to build an effective strategy with their team.

Who do Managers report to?

The person a Manager reports to typically depends on the type and size of the organization they work for. In larger organizations, the Manager usually reports to the Director of their department. The Director will provide the Manager with goals or projects they’d like the Manager to accomplish.

The Manager will then work with their team to build projects that meet these goals and will report on the project and its success to the Director. If they work in smaller companies, Managers may report directly to higher-level staff members, like the Vice President of their department.

What makes a good Manager?

A strong Manager must have advanced leadership skills to effectively guide and motivate their employees to be successful. It’s also important for a great Manager to have extensive experience working in the positions that their team members are currently operating in. This allows them to provide more helpful advice and tips to help their employees’ improve their performance.

Ideal Manager candidates are also great communicators and presenters, as they’re often responsible for providing updates and presentations to Directors, stakeholders and other leadership team members.

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