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Manager Job Description: Top Duties and Qualifications

Last updated: September 27, 2023

A Manager, or Supervisor, oversees team members in a certain department to ensure it’s performing effectively. Their main duties include hiring and training employees, creating and implementing business strategies and delegating tasks to team members.

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Manager duties and responsibilities

Text reads: "Sample manager duties: Coaching & developing employees, Delegating tasks & assignments, Conducting employee reviews & performance evaluations, Hiring & training new employees"

Managers may typically be required to perform tasks like administrative duties, organizing employee schedules, monitoring and evaluating employee performance and leading team members. Managers may also be responsible for collaborating and developing improvement plans, monitoring progress and delegating employee assignments. Additional responsibilities can include:

  • Managing small project teams to develop, execute and complete assignments
  • Organizing team roles and evaluating employee performance
  • Documenting operational tasks and reporting to upper-level management
  • Performing employee reviews and assessments
  • Assist with new employee onboarding and training program
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Manager Job Description Examples

Example 1

CornerStone Professional Placement is seeking a HR Managerlocated in the Delhi, NY area. As the HR Manager, you will be assisting with recruiting, onboarding, training, implementing and developing employee benefits, processing payroll, performance evaluations, creating job descriptions, and knowing the labor laws. Qualified candidates will have at least 5 years experience in Human Resources.

Requirements & Responsibilities for the HR Manager:

  • Minumum of 5 years experience in Human Resources
  • Experience in payroll, recruiting, general business practices and government compliance programs
  • Experience with Federal, State and Local labor laws
  • Experience with implementing and administering employee benefits
  • Creating job descriptions and providing performance evaluations
  • Strong analytical skills and problem solving skills

    Compensation for the HR Manager:

  • Direct Hire, Permanent Full Time
  • Schedule- Monday Friday, 8am 5pm normal business hours
  • Salary - $90K -$95K/year (+/- based on experience)
  • 100% On-Site in Delhi, NY

    Job Type: Full-time

    Pay: $90,000.00 - $95,000.00 per year

    Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Location: One location

    • Example 2

    At the Long Beach Marriott we strive to deliver outstanding service to our guests and promote a company culture that puts people first. We are looking for an exceptional Manager on Duty to join our team. A successful candidate will perform all expected tasks with maximum accuracy, efficiency and attention to detail.

    As a Manager on Duty you will assist the Front Office Manager in overseeing all activities of the front office to ensure high standards of guest service and accuracy. You will ensure staffing levels are appropriate for occupancy levels and assist the FOM with weekly schedules, reports, timecards and disciplinary action. Have complete working knowledge of Front Office system, including all daily transactions. Properly handle any guess issues or complaints as they arise in a professional and respectful, efficient manner. Accurately and efficiently manage and perform all front desk functions including check in/out, reservations, PBX, etc. Follow all company policies and procedures including upholding and retraining front office associates when necessary. Communicate accurately and efficiently with all guests and associates, respond in a timely and professional manner and provide accurate directions, information and any other service required when answering calls.

    Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Manager and Director.

    We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action.

    Additional Information: This hotel is owned and operated by an independent franchisee, Ruffin Companies. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International

    Job Type: Part-time

    Pay: From $17.00 per hour

    Schedule:
  • 8 hour shift

    Ability to commute/relocate:
  • Long Beach, CA 90815: Reliably commute or planning to relocate before starting work (Required)

    Experience:
  • Hotel experience: 1 year Location: One location

    • Example 3

    Operations Assistant Store Manager

    Reports To: Store Manager

    Supervises: Department Managers & Sales Associates

    General Purpose of Position: As part of the management team, an Operations Assistant Manager works directly with the Store Manager to ensure the day-to-day management and operations expectations of the retail store are being met. The Operations Assistant Manager helps with implementing strategies to improve efficiency and accuracy amongst all processes and procedures within the business in an effort to increase profitability. An Assistant Manager is a leader and must have the ability to make informed decisions, solve problems in a critical and diligent manner, and effectively manage the store when the Store Manager is not present.

    Responsibilities/Duties

    Responsible for ensuring the highest level of efficiency and organization amongst all store processes and procedures.

    Assists with orientation, training, coaching, and developing staff members to understand and execute operational expectations.

    Responsible for ensuring all processes and procedures within shipping & receiving are being completed to company standards.

    Responsible for the execution and organization of all paperwork relating to store operations and procedures.

    Responsible for ensuring all outgoing internet orders are completed in accordance with the guidelines established by the e-commerce department.

    Ensures that back stock merchandise is stored and handled in accordance with Tyler's policies, strategies, and procedures.

    Oversees compliance of sales associates with established company policies and standards.

    Handles inventory discrepancies and defective returns as soon as possible while abiding by the adjustment policy.

    Maintains store appearance and product presentation to company standards.

    Communicates with the Store Manager and Merchandiser to establish product flow expectations within the receiving department.

    Upholds specific department goals, cleanliness, organization, aesthetic appeal, and inventory management.

    Works with Sales Manager and Store Manager to schedule for optimum effectiveness and profitability.

    Provides support to sales associates during peak periods or when scheduling conflicts arise.

    Processes sales transactions, returns, and special orders, and ensures that all related documentation is accurate and complete.

    Ensures safekeeping of all TYLER'S property.

    Works to prevent damage and theft of merchandise.

    Assists in management of sales floor and staff.

    Keeps the Store Manager well informed of activities and significant issues.

    Skills

    Ability to develop and train workforce, build relationships, utilize skills of workforce most appropriately.

    Ability to provide outstanding customer service.

    Ability to manage store operations effectively and efficiently.

    Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to staff members.

    Ability to operate all equipment necessary to perform the job.

    Requirements

    Available to work a full-time schedule including nights, weekends, and holidays.

    Must have at least 3 years of high volume operations manager experience or 3 years of low volume store manager experience.

    Availability to work the hours necessary to open and/or close the store.

    Job Type: Full-time

    Pay: $45,000.00 - $55,000.00 per year

    Benefits:
  • Health insurance
    Schedule:
  • 10 hour shift
  • 12 hour shift
  • Weekend availability

    Ability to commute/relocate:
  • Fort Worth, TX 76107: Reliably commute or planning to relocate before starting work Location: One location

    • Example 4

    JOB Description

    TITLE: Membership Manager

    Reports TO: Membership Director

    Responsibilities: Recruit new girls and volunteers to form sustainable Girl Scout troops.

    Manage volunteer teams to accomplish key responsibilities that grow Girl Scouting in their areas.

    Coach new and retained volunteers building strong relationships that sustain both girl and volunteer members.

    Increase visibility of Girl Scouts in the community.

    Provide oversight to ensure good stewardship of troop funds.

    Values: Passion for the Girl Scout mission; positive attitude; strong work ethic; adaptable in changing environments.

    Skills: The ability to recruit, support and supervise volunteers and manage teams of volunteers to grow membership in Girl Scouts. Experience in community engagement. The ability to engage in high-level activities, work independently and make effective decisions. Strong, professional verbal and written communication skills. Customer-focus oriented with experience in relating to diverse audiences. Proficient in Microsoft Office, social media, and ability to learn proprietary software.

    Accountability: Design, implement, and execute a comprehensive strategic recruitment and retention plan for girl and volunteer membership growth in designated geographic areas.

    Establishes volunteer support teams that accomplish key priorities by selecting, appointing, and coaching volunteers in assigned geographic areas.

    Cultivates relationships with appropriate community leaders, organizations, and businesses to increase visibility of Girl Scouts in the community.

    Administering high quality customer service by optimizing the use of technology, clarifying desired information, researching, locating and delivering solutions.

    Maintaining ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by following Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.

    Conducting problem solving and conflict resolution support/intervention when appropriate.

    Serves as the main point of contact for a geographic area of volunteers, communicating information between council staff and volunteers

    Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council.

    Coordinates the availability of support services to enable volunteers to carry out the responsibilities of their positions effectively.

    Other duties as assigned.

    Requirements: Bachelor's degree and/or 4 years equivalent experience in related field such as: sales, communications, nonprofit management, marketing, community development, volunteer engagement and support.

    Highly organized with excellent written and verbal communication skills. Presentation skills a plus.

    Proven time management and prioritization skills.

    Ability to build and maintain relationships.

    Proven success in setting expectations and maintaining accountabilities.

    Ability to work independently and with a diverse team

    Adept at change management

    Proficient in Microsoft Office, social media, and ability to learn proprietary software.

    Extensive travel throughout the geographic area.

    Manage a flexible work schedule that includes nights and weekends at a variety of locations including camp and outdoors.

    Must be able to lift 25 pounds.

    Personal vehicle, valid driver's license and current insurance.

    Background check and drug screen required.

    JOB Classification: Exempt

    The Girl Scouts of Ohio's Heartland Council, Inc. is an equal opportunity/affirmative action employer. The Council will employ qualified individuals to fill job vacancies on the basis of their experience, ability and aptitude.

    Job Type: Full-time

    Pay: $40,000.00 per year

    Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Vision insurance
    Schedule:
  • 8 hour shift
  • Monday to Friday

    Ability to commute/relocate:
  • Columbus, OH 43215: Reliably commute or planning to relocate before starting work (Required)

    License/Certification:
  • Driver's License Location: One location

    • Example 5

    Full Job Description

    Fatburger first opened its doors in 1952 the idea was simple: to provide its guests with a burger that was a meal within itself. Founded by Ms. Lovie Yancey her loyal customers dubbed it The Last Great Hamburger Stand . Fatburger Promises to serve big, juicy burgers made with fresh, lean beef, grilled in customers view and customized to guests taste served up with homemade onion rings and hand scooped real ice cream shakes, making Fatburger a burger joint with heart and soul.

    We are looking for excellent shift leaders to supervise the operations of a shift to ensure that food safety, product preparation, cleanliness, and company standards are maintained. This includes working a cashier or cook position while supervising staff. Exceptional customer service is a must.

    Essential Duties & Responsibilities:

  • Performs all tasks and responsibilities of a Fatburger crew member.
  • Ensure that each Guest receives outstanding service
  • Trains newer or less experienced crew members in their tasks and responsibilities.
  • Practices inventory control standards.
  • Store policies are being followed by all staff members.
  • Ensure appropriate cleanliness, sanitation, safety, and staffing standards are maintained.
  • Open and/or close the Restaurant and meet required work hours.
  • Manage and motivate the crew members.
  • Ensure breaks are coordinated effectively and quickly.
  • Assemble and package orders according to the Fatburger standard.
  • Assist all other positions when necessary.
  • Assist in keeping the kitchen & dining room clean throughout the shift.
  • Ensure that all crew members are always health safety conscious.
  • Resolve customer issues with efficiency and a good attitude.
  • Be sure the store is clean at closing.
  • Enforce the Fatburger uniform and jewelry policy.
  • Ensure that each guest has a positive, long-lasting impression of the Fatburger experience
  • Cash is controlled and maintained, any voids or refunds are accounted for
  • Daily and weekly cleaning task are being met
  • Orders e times are being met and adjusted for peak business hours
  • Overtime for the crew is to be avoided unless it is an emergency and approved by the general manager
  • Kitchen is well maned and organized for each position during peak periods

    Ideal Candidate Must Have:

  • 2 years of minimum management experience in fast food or fast casual
  • Traveling for training to California.

    Benefits:

  • Flexible schedule
  • Paid time off

    Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Night shift

    Supplemental pay types:

  • Bonus pay
  • Tips

    Experience:

  • Management: 2 year (Preferred)

    Work Location: In person

    The Shift Manager is responsible for supervising the workers at their store. The ideal candidate will have experience handling personnel issues, as well as an eye for product quality. The Shift Manager is responsible for developing and implementing policies, as well as providing training to new employees. The ideal candidate will be a skilled communicator who can work effectively with both the managerial team and the general public.

    Responsibilities:

  • Complete paperwork.
  • Ensure employee safety.
  • Ensure to do quality work and that food is safe for customers to eat.
  • Make sure that schedules are being made correctly.
  • Have good customer service skills.
  • Clean the restaurant.
  • Maintain cash register and all restaurant records.

    Note: This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Fatburger North America Inc. This means the independent franchisee, and not Fatburger North America Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.

    Job Types: Full-time, Part-time

    Pay: $17.50 - $19.50 per hour

    Benefits:
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Paid training
    Experience level:
  • 2 years
    Restaurant type:
  • Fast casual restaurant
  • Quick service & fast food restaurant
    Shift:
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
    Weekly day range:
  • Monday to Friday
  • Weekend availability



    Ability to commute/relocate:
  • Riverview, FL 33578: Reliably commute or planning to relocate before starting work (Required)

    License/Certification:
  • Driver's License (Preferred)

    Shift availability:
  • Day Shift (Preferred)
  • Night Shift Location: One location

    • What does a Manager do?

    Managers work in a leadership role for an organization, overseeing employees’ progress and implementing business strategies assigned by executives. A Manager can work in an abundance of organizations and businesses. They usually serve as a guide to lower-level team members, often motivating, coaching and improving their employees’ work performance.

    Managers will typically evaluate their department’s current performance metrics and will develop plans, goals and strategies to help improve these metrics. They’re also in charge of analyzing their staff’s performances and provide assistance and guidance to help these employees improve and advance in their career. They’ll often provide performance reports on their department and team members’ to the leadership or executive teams.

    Manager skills and qualifications

    Managers may have prerequisite skills and qualifications such as exceptional leadership, communication and interpersonal skills. Managers may also be required to develop these skills as part of their professional growth and development. Depending on the qualification level, a Manager may also choose to participate in continuing education programs. Several other required skills include:

    • Planning and development of projects
    • Making operational and process decisions
    • Solving problems creatively
    • Organizing and delegating assignments to team members
    • Exceptional attention to detail and time management skills

    Manager salary expectations

    A Manager makes an average of  $54,597 per year. Salary may depend on level of experience, education and the geographical location.

    Manager education and training requirements

    The education and training requirements for Managers can vary, depending on industry, location and job title. Typical education requirements for management positions can require an associate’s or bachelor’s degree, and some organizations prefer Managers to possess a master’s degree in business or other related fields. Oftentimes, management skills and training can be learned on the job. Managers may be certified in their job fields, too, especially in more demanding industries like medicine and technology.

    Manager experience requirements

    To be successful in a managerial role, candidates should have various experiences in leadership roles. Managers may have a minimum of three years of experience working and performing in leadership roles such as Supervisor, Director or Team leader. A successful Manager will also demonstrate excellent motivation, team leading and the ability to achieve goals and objectives. Managerial experience may also be in the form of leadership roles and promotions within past organizations.

    Job description samples for similar positions

    If the Manager job description doesn’t meet your needs, see job descriptions for related positions:

    Ready to Hire a Manager?Build a Manager Job Description

    Frequently asked questions about Managers

    What are the different types of Managers?

    Managers can work in a wide variety of industries, companies and organizations. Many Business Managers work for a business in an office setting. They’re typically in charge of a specific department and will build strategies or milestones for their employees and will oversee their employees’ progress on these projects.

    There are also Managers who many work in an agency setting, operating as an Account Manager, where they’re in charge of various clients’ accounts to help promote their brand or improve their company’s efficiencies. Some Managers work specifically on various projects in a Project Manager role, which entails building and implementing different projects for various organizations and departments.

    What's the difference between a Manager and a Director?

    Though they’re both in charge of large teams of staff members, there are some key differences between a Manager and a Director. A Manager usually works hands-on with their team members, creating and implementing various strategies and plans to improve a business. Directors typically work in higher-level positions, handling big-picture items for that department.

    They often interact with executives and stakeholders to determine the important goals and decisions for a company. The Director will take the information they learn from the leadership teams and will relay it to the Manager, who will use these details to build an effective strategy with their team.

    Who do Managers report to?

    The person a Manager reports to typically depends on the type and size of the organization they work for. In larger organizations, the Manager usually reports to the Director of their department. The Director will provide the Manager with goals or projects they’d like the Manager to accomplish.

    The Manager will then work with their team to build projects that meet these goals and will report on the project and its success to the Director. If they work in smaller companies, Managers may report directly to higher-level staff members, like the Vice President of their department.

    What makes a good Manager?

    A strong Manager must have advanced leadership skills to effectively guide and motivate their employees to be successful. It’s also important for a great Manager to have extensive experience working in the positions that their team members are currently operating in. This allows them to provide more helpful advice and tips to help their employees’ improve their performance.

    Ideal Manager candidates are also great communicators and presenters, as they’re often responsible for providing updates and presentations to Directors, stakeholders and other leadership team members.

    Job Description Examples

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