Mortgage Processor Job Description [Updated for 2025]

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Mortgage processor duties and responsibilities

The mortgage processor’s key responsibilities are to ensure the underwriter has all the information necessary to approve or deny a mortgage application and that loan documents are complete and ready for closing. To meet these responsibilities, mortgage processor job duties include:

Checking loan applications for missing information and potential errors
Gathering and checking appraisals, income verification and other documents for completeness and accuracy
Running credit reports and evaluating creditworthiness
Requesting additional information for the underwriter as needed
Monitoring the underwriting process and providing updates to the mortgage officer
Entering borrower and loan information in customer management and mortgage information software
Producing all the documents needed for the mortgage closing process
Ensuring all deadlines for information submissions, underwriting decisions and closings are met

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Mortgage Processor Job Description Examples

Example 1

Federal Credit Union has an opening for a Mortgage Closing
Representative in the Mortgage Department at its headquarters located in Fort Worth, Texas. If you enjoy real estate and want to learn the mortgage closing loan process from beginning to end while working with a great team in a fast-paced environment, this is the position for you.

Daily job duties include, but are not limited to:

Responsible for pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information
Timely and accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system
Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system
Representing the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department
Meeting deadlines and assisting with production goals
Must be a team player and must be able to work under deadlines and be able to multitask with little supervision

The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. Job level to be determined based upon qualifications and experience of the elected candidate. Department hours are 8:00 am to 5:00 pm CST, Monday through Friday. Extended hours and weekends may be required.

Qualifications:

High School diploma or GED is required
Good working knowledge of various PC software including Desktop Underwriting, Prime Alliance, Episys, MS Excel, and MS Word is strongly recommended
Must be able to read, write, fluently speak and understand the English language
Ability to read, write, and speak Spanish fluently is a plus
Above-average interpersonal and communication skills and professional telephone manners
Strong organizational skills and capacity for attention to detail
Must work well under deadlines and high volume pressure
Ability to work in a diverse work environment
Well organized, quick learner and adapt well to change
Ability to work well in a fast-paced environment and multi-task
Satisfactory work performance and attendance are required
Candidates will be required to pass applicable American Airlines pre-hire compliance checks

Comments

Top 3 to 5 skillsets / yrs. of experience : attention to details, organization skills, verbal communication skills with borrowers

100% in the office

Job Type: Full-time

Pay: $19.00 per hour

Schedule:

Monday to Friday

Ability to commute/relocate:

Fort Worth, TX 76155: Reliably commute or planning to relocate before starting work Location: One location

Example 2

Essex mortgage is hiring for our Loss Mitigation Processor position to assist our Servicing Department! We are looking to bring on a friendly, self-motivated, team player who seeks the opportunity to grow and learn.

Job Summary:

Responsible for processing files for workout options. Intakes all loss mitigation documents prior to review and requests additional documents where necessary. It is critical to understand the required documents for each specific workout type and investor/agency guidelines.

Essential Duties:

Receive new files through a secure Portal, accurately enter data, and note the internal servicing system with key information
Retrieve and save documentation for FHA files and merge into the loss mitigation file
Classify and name each document for upload and condition the file
Retrieve FHA Neighborhood Watch Case Summary Reports, as applicable.
Review each file to determine if all the baseline documentation has been provided and prepare an additional information or acknowledgement letter, as applicable
Communicate to the client regarding missing documents and track for completion
Respond to client inquiries, where applicable
Maintain confidentiality standards that protect the borrower s private data.
Participate in special projects and other duties as assigned.

Education and Experience

Two+ years processing experience preferred
Knowledge of default loss mitigation servicing, specifically with FHA loans preferred
Ability to build rapport quickly to convert inquiries into proper transfers to departments/agents for resolution
Ability to multitask and effectively manage time
Ability to communicate effectively both in written and verbal form
Desire to take personal responsibility to complete tasks and solve problems
Bachelors or relevant experience in the field.
Excellent organizational skills and strong work ethic.
Ability to remain professional even under strenuous situations.
Be able to take ownership of an issue.

Computer and Equipment Skills

Intermediate in Microsoft Office programs (Word, Excel, PowerPoint)
Word processing (speed and accuracy)
Email
Internet software
Use typical office equipment (computers, fax, phones, copiers, scanners, projectors, etc.)

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Schedule:

8 hour shift
Monday to Location: In person

Example 3

Key qualifications: Loan Processing, Lending, Mortgage Lending, Consumer Lending, Processor, Closer

Position Summary

Preparation of retail loan documents pertaining to new loan requests, renewals, extensions and modifications in an accurate and timely manner. Must be detail-oriented and able to multi-task. Good communication skills are essential because the job requires loan documentation specialist to work closely with loan officers, attorneys and management to ensure the accuracy and integrity of the documents. May also be required to coordinate closings, Calculate closing costs and disperse funds. Review loan documents post-closing for conformity to approval to ensure all approved conditions were met and loan documents were properly executed. Knowledge of banking procedures and lending principles is necessary. Will also be required to assist the Loan Administrator with other duties as assigned.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

Preparation of commitment letters, loan documents, and renewal letters.
Process documentation using LaserPro software.
Order property searches, flood certifications, title insurance and environmental checks.
Collects, collates, assembles and completes the quality check of the loan closing packets for submission to the Lender.
Confirm that appraisal and/or the collateral evaluations (done by the Lender and reviewed by the Credit Assistant) are completed according to policy and regulatory requirements.
Review loan documentation closing package for the proper execution.
Download loan from LaserPro to the Bank s Jack Henry system and follow-up with a second review of loan input the following day.
Collateral documents requiring recordable filings are given to the Loan Operation Assistant for processing.
Monitors incomplete files for missing documentation on an ongoing basis.
Create a new documentation file and credit file, if required.
Answers routine customer inquiries and provides service to customer accounts as appropriate.

Experience:Six months to one year related experience

Computer Skills

Must be familiar with Jack Henry Platform System for loans. Microsoft Word, Excel, and loan documentation skill.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Physical setting:

Office

Schedule:

Day shift
Monday to Friday

Application Question(s):

Affirmative Action: Applicant Invitation to Self-Identify Gender and Race

First Northern Bank and Trust Co. is an equal opportunity employer. Applicants for employment are invited to participate in the affirmative action program by reporting their status as a traditionally underserved community. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department ; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply.
Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

EEOC RACE/Ethnicity Identification Categories

? Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
? White - A person having origins in any of the original peoples of Europe, the Middle East or North Africa.
? Black or African American - A person having origins in any of the black racial groups of Africa.
? Native Hawaiian or Other Pacific Islander - A person having origins in any of the peoples of Hawaii, Guam, Samoa or other Pacific Islands.

Additional EEOC RACE/Ethnicity Identification Categories

? Asian - A person having origins in any of the original peoples of the Far East, Southeast Asia or the Indian Subcontinent.
? Native American or Alaska Native - A person having origins in any of the original peoples of North and South America (incl. Central America) and who maintain tribal affiliation or community attachment.
? Two or more races - All persons who identify with more than one of the above races

Gender

? Male
? Female
? I do not wish to identify

Experience:

Fair Housing regulations: 1 year (Preferred)
Customer service: 1 year Location: In person

Example 4

Mortgage Processor/Closer Kearney

Five Points Bank in of Kearney, Nebraska is seeking team members to continue making us the better bank we are committed to the success of our team and of our customers. Five Points is the 10th largest bank chartered in Nebraska with over 2 billion in assets. We are a growing financial institution and continue to grow in the Kearney market. Please see the career opportunity below and how you can be part of the Five Points Bank Team.

The Mortgage Processor s primary responsibilities include compiling mortgage loan documentation and other general aspects of basic mortgage loan preparation. Individual will work closely with loan officers to prepare loan packages for underwriting, closing, and funding. This position will be the primary backup for the mortgage division processors and closers. Individual will be responsible for the accuracy and timeliness of loan documentation.

Essential Functions:

Processing conventional, NIFA, Jumbo, FHA and VA real estate mortgages.
Reviewing signed up front documents, flood determination, credit report, automated underwriting findings, title commitments, purchase agreements, and any other documentation received.
Coordinate loan closing with borrower, Title Company and Realtor. Review closing documents and organize closing packet. At times; present closing documents to borrower for execution.
Perform post-closing duties; timely record collateral documents after closing to ensure bank s lien priority, create ticklers in operating system, track loan funding and review final title policies.
Maintain loan files with complete, accurate and up-to-date documentation, signatures and information.
Process loan payments and assist customers.
Provide administrative assistance to Mortgage Loan Officer.
Seek cross-selling opportunities.
Complete/Manage all other duties as assigned.
Process, close and remit loan file for funding.
Complete other duties as requested.

Qualifications:

2 4 years of Mortgage experience required
Knowledge of Encompass software preferred
Strong attention to detail
Proficient with Microsoft Word, Excel, and Adobe Acrobat DC
Effective communication skills
Time Management and prioritization skills
Experience working in a team-oriented, collaborative environment

Education:Education/Training: College Associates or Bachelor s degree preferred

Status/Standard Schedule: Full time position Monday through Friday between the hours of 8:00 am 5:00 pm

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Physical setting:

Office

Schedule:

8 hour shift

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Kearney, NE 68845: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Knowledge of Encompass software - Preferred

Experience:

Fair Housing regulations: 1 year (Required)
Customer service: 5 years (Required)
Mortgage: 3 years Location: One location

Example 5

Essential Duties and Responsibilities

Responsible for the timely and accurate processing of consumer loan transactions including mortgage loans. Identifies and orders documentation related to processing. Tracks and ensures receipt of required documents. Prepares application and closing disclosures and documentation and arranges closing.

Job Functions

· Reviews loan applications for missing information and potential errors. Identifies when a complete application for TRID has been made and closely tracks to ensure appropriate disclosure requirements are met.

· Processes loan from origination to close in compliance with established regulations and bank policy. This includes processing for bank portfolio loan products such as construction, construction to permanent, land, bridge, consumer real estate, and other consumer loans.

· Ensures disclosures and loan documentation are provided both timely and accurately as required by TRID and other applicable banking regulations. Recognizes change in circumstances per TRID guidelines and reissues disclosures as necessary in compliance with the regulation.

· Gathers and checks appraisals, title commitments, income verification and other documents for completeness and accuracy.

· Proactively communicates loan progress with customers, loan officer, and attorney.

· Requests additional information from the borrower for the underwriter as needed.

· Responsible for accurately perfecting collateral for consumer loans, to include but not limited to: Real Estate Deed of Trusts, Vehicle Titles and UCC Collateral.

· Ensures appropriate collateral insurance is received prior to closing.

· Disburses loan funds in a timely manner at closing.

· Responsible for accurately and timely booking of loan to the core system and ensuring loan file is complete.

· Follows up to clear exceptions for corrections to legal documentation and/or missing documentation.

· Adheres to all applicable laws and regulations governing loan operations and documentation, ensuring compliance with the Bank’s policies and procedures.

· Provides an exceptional level of quality service for internal and external clients, and responds to clients' needs, questions, and concerns in an accurate, effective, and timely manner.

· Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations, including BSA/AML.

Other duties as assigned.

Education/Certification

High school diploma or equivalent.

Required Knowledge, Experience, & Skills

· 2 Years related experience and/or training; or the equivalent combination of education and experience. Experienced in mortgage loan processing and knowledgeable of TRID and other regulatory requirements related to loan processing.

· Proficient knowledge of lending processes, loan principles and terminology related to banking laws and regulations, as they pertain to loan disclosures and requirements.

· Proficient familiarity and understanding of consumer loan documentation, collateral perfection, title insurance, UCC filing, compliance requirements, lending policies and procedures, and loan/funding terminology.

· Proficient use of MS Office products (Word, Excel & Outlook) and retrieval of data, with the ability to adapt to and learn new products and technologies quickly.

· Working knowledge of financial services loan systems and documentation applications.

· Effective listening, verbal, written and telephone etiquette business communication skills.

· Detail oriented with strong organizational, time management, data review, and processing skills; with the ability to manage multiple assignments, ensuring that priorities are set, with the ability to meet multiple and sometimes competing deadlines, with an emphasis on accuracy and quality.

Movement Bank is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Physical setting:

Office

Schedule:

8 hour shift
Day shift
Monday to Friday

Experience:

Mortgage Loan Processing: 2 years (Preferred)
Banking: 2 years (Preferred)

Ability to Commute:

Asheboro, NC 27203 Location: Hybrid remote in Asheboro, NC 27203

Example 6

This is an IN-HOUSE position - there are no remote opportunities

Stratton Equities, is the Nations Leading Private Money and NON-QM Mortage Lender. We are currently looking for remarkable Mortgage Processor candidates to join our extraordinary team. We are looking for someone who is:

A self-starter
Eager to work
Passionate about company success
Teachable
Has the ability to multitask with ease
Strong organizational skills

Job Description:

Here at Stratton Equities, we are looking for someone who can help our Processing team. You will be working closely with our Loan officers and sales managers. Responsibilities include but are not limited to:

Prepare, review, and submit borrower documentation and disclosures

Review dates, signatures, accuracy

Prepare files by reviewing loan applications and obtaining additional documents when needed

Review and submit Client Support documents

Requesting Borrower s documents such as: Verification of Employment

. Verification of Rent

. Verification of Mortgage

Submit and track loans

Order Title documentation and appraisal reports

Ensure receival of documents on time

. Includes following up on ordered documents

Keep conditions sheet up to date

Ability to effectively communicate with Management, Loan Officers and third parties.

Enter loan applications and client details accurately into the CRM or Encompass loan system

Create and send out disclosures through Encompass

Develop workflow with LO s to ensure processing efficiency

Manage processing expectations of the LO s

Preferred Knowledge and Experience:

*.*

Expirence with DSCR, Hard Money, Fix & Flip, Commercial, NON-QM loans a must*

4 Years of experience with NON-QM mortgage processing

Experience ordering appraisals

Knowledge of Title documentation

Experience with different software:

. Microsoft Office, Word, Excel, Outlook, and Teams

. Encompass

Experience with meeting deadlines on time.

Experience with prioritizing a changing workload

Requirements:

College education preferred
Excellent verbal communication, work ethic and interpersonal skills
Ability to commute to Cranford, NJ without issue

Job Type: Full-time

Job Type: Full-time

Pay: $86,984.23 - $109,163.00 per year

Benefits:

401(k)
Dental insurance
Health insurance

Schedule:

10 hour shift

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Cranford, NJ 07016: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

This is NOT a remote position. All hires will work out of Headquarters office in Cranford, NJ

Experience:

Fair Housing regulations: 1 year (Preferred)
Customer service: 1 year (Preferred)
Loan processing: 4 years (Preferred)

Language:

English Location: One location

Example 7

Duties:
- Review and verify mortgage loan applications and supporting documentation
- Ensure accuracy and completeness of loan files
- Calculate income, assets, and liabilities to determine borrower eligibility
- Order and review credit reports, appraisals, and title reports
- High level of Communicate with borrowers, lenders, and other parties involved in the mortgage process
- Prepare and balance loan documents for closing
- Coordinate with escrow companies to ensure timely funding of loans
- Maintain compliance with all applicable regulations and guidelines

Skills:
- Required Experience as a Veteran Wholesale Residential Mortgage Processor who can maintain a pipeline of 25-50 loans per month at minimum
- Knowledge of mortgage industry terminology and processes
- Familiarity with escrow procedures and requirements
- Attention to detail and ability to spot errors or discrepancies
- Excellent communication skills, both written and verbal
- Ability to work independently and meet deadlines

This position requires a high level of accuracy, attention to detail, and the ability to work efficiently in a fast-paced environment. Mortgage Processors play a crucial role in the mortgage lending process by ensuring that all necessary documentation is complete and accurate. Strong knowledge of wholesale mortgage lenders, escrow procedures, and proficient communication skills for success in this role. If you are detail-oriented, have excellent communication skills, and enjoy working with numbers, are looking to grow, we encourage you to apply.

Please note that experience in the wholesale mortgage industry is required. A background check may be required for employment consideration.

**WE HAVE the loans and referrals, we need friendly, organized wholesale processors that are able to maintain a constant pipeline from loan docs out through balancing the CD and everything in-between. XMS Processing assists mortgage loan originators with loans in 28 states nationwide, you do not need to be licensed, the company is fully licensed to hire you as a W2 employee.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

Professional development assistance

Schedule:

Day shift
Monday to Friday

Experience:

Recent Wholesale Mortgage Broker Loan Processing: 2 years (Required)
Processing & submitting loans to UWM as the lender,: 2 years Location: Remote

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What does a mortgage processor do?

When someone applies for a new home loan or refinance, a mortgage processor puts together a file that contains the application information, supporting documentation and a credit report that they pull and analyze. Then, that file goes to the underwriter, who is responsible for determining whether to approve the application and setting the terms of the mortgage agreement for approved loans.

During underwriting, the mortgage processor regularly communicates with both the underwriter and the mortgage officer to answer questions, obtain missing information and handle other tasks. Once a loan is approved, the mortgage processor is responsible for drawing up all the necessary paperwork and organizing it for the closing.

Mortgage processor skills and qualifications

Those who are successful in mortgage processor careers typically possess certain key skills. When evaluating candidates’ resumes and conducting interviews, look for the following qualifications:

Effective oral and written communication skills to ensure a smooth flow of information between the mortgage officer and the underwriter
Organizational skills to ensure mortgage files and closing documents are complete and simple to use
Multitasking skills to keep track of multiple loan applicants’ information at one time
Knowledge of mortgage financing to seek supporting information for applications and preparing documents
Understanding of banking and finance regulations needed to ensure compliance with federal and state laws
Analytical skills to evaluate credit histories and spot potential errors
Computer skills to use e-mail, spreadsheets, underwriting software, customer relationship management programs and other software
Time management skills to comply with all deadlines

Mortgage processor experience requirements

The amount of experience needed to proficiently complete mortgage processor job duties varies. If you represent a small financial institution or mortgage company, you may wish to consider all applicants with the necessary training and education. Larger companies and institutions that produce a high volume of loans may prefer candidates with at least one year of previous work experience as a mortgage processor.

However, if you have one or more seasoned processors already on your team to serve as trainers and resources to new hires, candidates may not need prior experience to succeed.

Mortgage processor education and training requirements

Generally, a high school diploma or GED is the minimum education required to work as a mortgage processor. However, some employers prefer to hire candidates who hold associate or bachelor’s degrees in finance, business, accounting or a related field. In most states, mortgage processors must hold mortgage licenses.

Normally, a minimum number of hours of training and successful completion of a written examination are necessary for licensing. You may wish to prioritize candidates who hold Certified Mortgage Processor NAMP-CMP certification. These individuals must complete four online training classes sponsored by the National Association of Mortgage Processors and pass an online exam.

Mortgage processor salary expectations

Common salary: 22.14 HOURLY
Typical salaries range from 10.35 - 38.25 HOURLY
Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Job description samples for similar positions

If the job description for a mortgage processor isn’t an exact match for your open position, check out the duties and responsibilities of these related jobs:

Mortgage processor job description FAQs

Who does a mortgage processor report to?

Who a mortgage processor reports to depends on the structure of the financial institution or mortgage lender. Some companies may have a head mortgage processor or mortgage processing supervisor who oversees all mortgage processors. Alternatively, the mortgage underwriting manager or loan services manager may supervise processors.

How do mortgage processor job duties vary based on the employer?

At very small mortgage brokerages and companies, the mortgage processor role may be combined with other roles. Sometimes, the mortgage processor also serves as the mortgage officer and is responsible for explaining different types of mortgages to customers and filling out their applications. At other companies, the processor may complete all the underwriting.

What qualities should I look for in a mortgage processor?

Although many mortgage processors don’t have direct contact with clients, they still need to have a strong commitment to customer service to ensure the needs of clients are met. Attentiveness to detail and the ability to perform well in fast-paced environments are also beneficial traits for prospective processors.

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Mortgage Processor Job Description: Top Duties and Qualifications

Mortgage processor duties and responsibilities

Mortgage Processor Job Description Examples

Example 1

Example 2

Example 3

Example 4

Example 5

Example 6

Example 7

Build your Mortgage Processor job description in minutes.

What does a mortgage processor do?

Mortgage processor skills and qualifications

Mortgage processor experience requirements

Mortgage processor education and training requirements

Mortgage processor salary expectations

Mortgage processor salary expectations

Job description samples for similar positions

Mortgage processor job description FAQs

Who does a mortgage processor report to?

How do mortgage processor job duties vary based on the employer?

What qualities should I look for in a mortgage processor?

Hire your next Mortgage Processor today.

Job Description Examples

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Mortgage Processor Job Description: Top Duties and Qualifications

Mortgage processor duties and responsibilities

Mortgage Processor Job Description Examples

Example 1

Example 2

Example 3

Example 4

Example 5

Example 6

Example 7

Build your Mortgage Processor job description in minutes.

What does a mortgage processor do?

Mortgage processor skills and qualifications

Mortgage processor experience requirements

Mortgage processor education and training requirements

Mortgage processor salary expectations

Mortgage processor salary expectations

Job description samples for similar positions

Mortgage processor job description FAQs

Who does a mortgage processor report to?

How do mortgage processor job duties vary based on the employer?

What qualities should I look for in a mortgage processor?

Hire your next Mortgage Processor today.

Job Description Examples

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