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Office Clerk Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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An 444071984office assistant5.86receptionist3.85office clerk3.22administrative2.0clerical1.893755853839788.3518.0231.30HOURLY813442922025-10-012025-10-312025-09-012025-09-302025-11-05Office Clerk, or Office Administrator, is responsible for performing the general recordkeeping and communication activities required to keep an office functioning. Their duties include filing and organizing records, distributing memos throughout an office and fielding inquiries from customers and clients.

Office Clerk duties and responsibilities

An 444071984office assistant5.86receptionist3.85office clerk3.22administrative2.0clerical1.893755853839788.3518.0231.30HOURLY813442922025-10-012025-10-312025-09-012025-09-302025-11-05Office Clerk completes many customer service and administrative organization tasks to promote efficient operations in the office they serve. Their duties and responsibilities may depend on the workplace and industry in which they work but often include:

  • Answering the phone at a reception desk or in a specific department and transferring calls as needed
  • Sorting and delivering incoming mail and collecting and sending outgoing mail
  • Create documents, maintaining databases and sending memos and emails
  • Making logistical arrangements for meetings or conferences, including booking travel, making reservations or organizing rentals
  • Running errands and making deliveries around the office or to external parties
  • Collecting, filing and organizing office documents, such as reports and confidential records
  • Managing digital document filing, including encrypted documents and email correspondence
  • Monitoring office inventory and ordering supplies
  • Transcribing or taking notes during meetings and writing minutes, memos and/or agendas
  • Preparing or processing invoices or estimates
  • Assisting with accounts payable and accounts receivable, including simple bookkeeping and banking tasks
  • Packaging and shipping company materials

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Office Clerk Job Description Examples

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
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What does an Office Clerk do?

Office Clerks can work in any office environment to improve operations and make it easier for other members of their team to complete their work. They handle filing and documentation on behalf of a department or team and make sure that everyone can easily access the information they need. Office Clerks process ingoing and outgoing mail, including sending invoices, redirecting messages to the correct person and recording department shipping and postage needs. They also assist with budget tracking by collecting and sorting receipts based on which project they belong to.

Office Clerk skills and qualifications

An 444071984office assistant5.86receptionist3.85office clerk3.22administrative2.0clerical1.893755853839788.3518.0231.30HOURLY813442922025-10-012025-10-312025-09-012025-09-302025-11-05Office Clerk uses many soft skills to provide the most comprehensive and effective support they can, including:

  • Excellent communication abilities, including speaking, writing and active listening
  • Effective organization and time management skills, like prioritization, multitasking and planning
  • Great customer service skills, including a personable and positive attitude
  • High typing speed and accuracy
  • Good computer skills, including basic troubleshooting and using word processing, spreadsheet, presentation and email software applications
  • Problem-solving, critical thinking and decision-making abilities
  • Ability to work independently with little-to-no supervision
  • Keen attention to detail

Office Clerk salary expectations

Office Clerks make an average of $13.93 per hour. Pay rate may depend on level of education, experience and geographical location.

Office Clerk salary expectations

2025-10-018.3518.0231.30HOURLY
  • Common salary: 18.02 HOURLY
  • Typical salaries range from 8.35 - 31.30 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Office Clerk education and training requirements

Office Clerk candidates should have at least a high school diploma or GED. Some entry-level candidates may have completed business administration, bookkeeping or other preparation coursework at a community college or technical school. Roles with more complex tasks or in specialized industries may benefit from candidates with an associate or bachelor’s degree in a relevant field. Most Office Clerks receive on-the-job training for specific office policies and practices.

Office Clerk experience requirements

Entry-level 444071984office assistant5.86receptionist3.85office clerk3.22administrative2.0clerical1.893755853839788.3518.0231.30HOURLY813442922025-10-012025-10-312025-09-012025-09-302025-11-05Office Clerk candidates may only meet the minimum education requirements and should complete on-the-job training under a more senior administrative professional or office personnel. Other entry-level candidates may have 1 or a few years of previous experience in customer service, administrative support or any other field. Experienced candidates may have 2 or more years of experience in those fields, and those with 4 or more years of experience may be suitable for leadership roles.

Job description samples for similar positions

If this doesn’t match the description of your job opening precisely enough, consider another Indeed job description sample:

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Frequently asked questions about Office Clerks

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Job Description Examples

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