What does an Operations Analyst do?
Operations Analysts review the operations of a company and use this information to develop recommendations and changes to enhance the organization’s overall efficiencies. They’ collect this information by looking at workflows, reviewing company reports and interviewing employees. Once they’ve gathered all the necessary data, they use it to create strategies and programs that strengthen the overall operations of the company.
They present these policies, programs and business structure ideas to the leadership team, who provides their feedback regarding whether these suggestions are doable. Once approved, Operations Analysts collaborate with managers and department heads to ensure a smooth transition. They also train employees on what these new procedures are and how to follow them.
Operations Analyst skills and qualifications
The following are some of the major skills and qualifications of an Operations Analyst:
- Communication to collaborate with colleagues and clients
- Mathematical skills to process complex calculations
- Problem-solving skills to find multiple viable solutions for a challenge
- Computer skills to use various programs needed for analysis
- Analytical skills to process large amounts of data
- Critical thinking to determine what data and information is useful for the task
Operations Analyst salary expectations
The average salary of an Operations Analyst is $64,759 per year, with an average cash bonus of $2,500 a year. Salary may depend on level of experience, education and the geographical location.
Operations Analyst education and training requirements
An Operations Analyst usually has a bachelor’s degree in statistics, mathematics or business administration where they learn basic research fundamentals. Many employers prefer candidates with a master’s degree for a more specialized technical and quantitative education. Computer science courses are also important since they use statistical software. Courses in other areas, like economics or engineering, are useful since this field is multidisciplinary.
Most Operations Analysts receive on-the-job training to learn about the specific needs of the company. This training usually lasts one to three months and includes details about the company’s requirements, mission and goals.
Operations Analyst experience requirements
Operations Analysts typically begin in entry-level roles, such as Junior Analysts, to get experience. Most Operations Analysts roles require at least 3 years of experience in an analysis or operations role. Some education could substitute for experience.
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