How to write an Operations Manager job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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What does an Operations Manager do?

Operations Managers are responsible for overseeing the day to day operations of an organization and ensuring that the business has the staff, resources and funds needed to run smoothly. Their duties include coordinating staff schedules, maintaining supplies and inventory, and implementing professional development strategies. Operations Managers also work with upper management to develop budgets and create financial forecasts in order to ensure the organization remains solvent.

Operations Manager job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Operations Manager job titles

  • Operations Manager
  • Operations Manager (with NetSuite proficiency)
  • Operations Administrator (Part-Time)
  • Operations Supervisor

Operations Manager job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of an Operations Manager job summary

Our high-traffic office needs an Operations Manager with excellent time management skills and a proven track record of setting and meeting ambitious goals in the manufacturing industry. We’re looking for a candidate with considerable managerial experience who can recruit new talent, allocate both human and material resources efficiently, communicate with HR and coordinate with other departments on time-sensitive projects.

Operations Manager responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Operations Manager responsibilities

  • Improve the existing procedures for outgoing and incoming resources and track inventory for the warehousing department
  • Develop and adhere to operations budget
  • Review all financial statements for discrepancies before forwarding them to AP and AR departments
  • Keep track of staffing requirements and hire new talent as needed to correspond with specific duties and skill sets
  • Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA and other governmental regulations

Operations Manager qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Operations Manager skills

  • Bachelor’s Degree in Business Administration, Accounting or related field
  • 2+ years operations experience
  • 3+ years experience in bookkeeping and financial reporting
  • Working knowledge of Microsoft Office suite (particularly Excel)
  • Refined ability to delegate responsibilities and provide leadership and training to key personnel
  • Advanced written and verbal communication skills (bilingual a plus)
  • Possession of key competencies, including conflict management, business negotiation, organization and decision-making
  • Familiarity with NetSuite
  • Working knowledge of QuickBooks and CenterPoint Payroll software programs

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.


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