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Property Manager Job Description: Top Duties and Qualifications

Last updated: September 27, 2023

A property manager, or Residential Property Manager, is responsible for overseeing the maintenance and upkeep of residential properties and tenant satisfaction. Their duties include scheduling routine maintenance like landscaping, mowing lawns, replacing roof tiles or changing air vents, overseeing a team of resident and maintenance staff and enforcing rental terms.

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property manager duties and responsibilities

Illustration of manager showing property two prospective tenants.Text reads: "Sample property manager responsibilities:Collect rent from tenants,Conduct property tours,Advertise vacant properties,Investigate and resolve property complaints"

The duties and responsibilities section of a job description tells candidates what they will be expected to do as a Property Manager. The most common responsibilities of Property Managers are:

  • Collecting rent and other property fees from tenants and individual owners
  • Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs
  • Reporting the property’s financial status, occupancy and expiring leases to property owners
  • Meeting potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws
  • Advertising vacant properties and hiring a leasing agent to find tenants as needed
  • Inspecting properties and arranging for repairs and new materials as required
  • Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate
  • Investigating and resolving property complaints and rental violations
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Property Manager Job Description Examples

Example 1

We're looking for a part-time employee to lead the charge at our new Palatka, FL self-storage location. We need someone who can communicate well and is dependable.
*This is a part-time position (8-12 hrs per week).*

The ideal candidate would have:
-Excellent Communication Skills: This person will need to communicate with management daily about the happenings at the property. This includes the ability to email, text, call in order to send pictures/videos and give updates
-Good Customer Service: This person will need to occasionally interact with tenants who need assistance at the property
-Basic Maintenance Skills: This person will be responsible for cleaning out vacated units when tenants move out, placing locks on units that are past due, sweeping hallways, cleaning the restroom, and anything else necessary to keep the facility clean and operational.

This person will be our eyes & ears on the ground for the facility so they will need to be able to identify issues and communicate them well to management.

Note: A background check will be performed before starting.

Other duties:
  • Clean space(s) as vacated, hallways, and grounds as needed. Clean office and restrooms daily
  • Maintain a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily

  • Self-Storage Experience a plus
  • Ability to pay close attention to detail
  • Valid driver's license and reliable form of transportation are required in order to perform essential functions of this job
  • Drug Test and Criminal Background Required
  • Weekend availability is preferred, always closed Sunday.
  • Non Smoking Environment

  • Stationary Position: frequently remains stationary up to 50% of the time and sitting up to 6 hours
  • Move/Traverse: frequently bend, stand, stoop and/or walk
  • Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 50 pounds
  • Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with clients or contractors who have inquiries about their storage accounts, billing invoice or other related account matters; must be able to exchange accurate information in these situations
  • Sight: frequent use of sight to detect images on computer, office documents, facility objects near and far
  • Climb: occasionally ascends/descends a flight of stairs to service the lights and/or reach overhead

  • Potential for frequent outdoor exposure working in outdoor weather conditions
    Noise moderately low. Principals only. Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers.

    Job Type: Part-time

    Pay: $15.00 per hour

    Schedule:
  • Monday to Friday
  • Weekend availability

    Experience:
  • Customer Service: 1 year Location: One location

    • Example 2

    Allen Sigmon Real Estate Group is looking for a property manager to be responsible for the direct management oversight of assigned commercial properties.

    Responsibilities
  • Manage all aspects of assigned properties
  • Schedule and oversee contract vendors
  • Maintain a positive, productive relationship with tenants
  • Collect receivable accounts and handle operating expenses
  • Oversee properties personnel and assess its performance
  • Accomplish financial goals and report periodically on financial performance
  • Source and build relationships with prospective clients to expand business opportunities
  • Address tenants concerns or issues in a timely manner
  • Prepare and manage budgets
  • Collect rent, and handle late payments when necessary
  • Maintain records of income, expenses, signed leases, complaints, maintenance, etc.
  • Visit sites on a regular basis

    Skills
  • 3-5 years in commercial property management or a similar role
  • Understanding property management and its financial aspects
  • In-depth knowledge of all rules and regulations surrounding property management
  • Competency in MS Office and relevant databases and software
  • Customer focus and bottom-line orientation
  • Strong written and oral communication skills
  • Organized with excellent time management skills
  • Ability to multitask efficiently
  • Customer service oriented

    If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

    Allen Sigmon Real Estate Group values integrity, positivity, and honesty. This is a permanent, full-time position, and we are looking for a candidate that will bring long-term value to the company.

    Job Type: Full-time

    Pay: $45,000.00 per year

    Benefits:
  • Health insurance
  • Paid time off
  • Retirement plan
    Schedule:
  • 8 hour Location: One location

    • Example 3

    About us

    Cohen Commercial Realty is a full-service commercial real estate brokerage firm dedicated to fulfilling client needs quickly and efficiently throughout the South Florida market and beyond. With extensive experience in site selection, shopping center sales and leasing, landlord and tenant representation, investment sales, and property management, the Cohen Commercial team also specializes in land development, land sales and leasing, and business brokerage. Cohen Commercial Realty has the know-how to solve any property challenge and the dedication and precision to provide a complete solution to all of our clients' needs.

    Without losing sight of the individual needs of our clients, our team of young, spirited professionals maintains the highest standards in work ethics, executing each matter efficiently and with ease. We build relationships with our clients that grow and deepen year after year. As we continue to work together and connect on a personal level, each transaction is more seamless than the last. Our clients know they will receive the same unsurpassed quality from Cohen Commercial Realty with every new deal.

    Job Description

    Our team of fun, energetic, results-driven professionals is seeking a Commercial Property Manager to join our family.

    MAIN JOB Purpose:

  • Assisting the Senior Property Manager - Assist in all aspects of the Property Management of commercial shopping centers/office buildings/condo associations and other related properties

    Duties:

  • Helps with maintaining properties by investigating and resolving tenant complaints; enforcing rules of occupancy; completing repairs; interacting with and managing vendors
  • Admin Duties
  • Works hand-in-hand with Senior Property Manager, Property Accounting and Leasing to achieve maximum results
  • Daily/Weekly/Monthly reporting interdepartmentally and to clients and/or ownerships
  • Maintains tenant files and digital records/updates internal tracking of insurances/exceptions/options
  • Assists with managing tenant build-outs and various-sized construction projects
  • Accomplishes financial objectives by assisting with collecting rents
  • Accomplishes organization's goals by accepting ownership of new and different requests; exploring opportunities to add value to job accomplishments

    Skills/Qualifications:

  • Ability to work quickly and accurately
  • Honesty and strong work ethic
  • Team player with self-starter qualities
  • Strong organizational skills
  • Professionalism
  • Strong communication skills
  • Strong attention to detail
  • Adaptive and receptive to new processes
  • Computer literate with Word/Excel/Outlook

    Job Type: Full-time

    Cohen Commercial Real Estate provided the following inclusive hiring information:

    We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

    Job Type: Full-time

    Pay: $50,000.00 - $60,000.00 per year

    Benefits:
  • 401(k)
  • 401(k) matching
  • Paid time off
    Schedule:
  • Monday to Friday

    License/Certification:
  • Driver's License Location: One location

    • What does a Property Manager do?

    property manager typically work for apartment complexes and housing communities to assist tenants with maintenance requests and oversee the process of preparing properties for new tenants. They work closely with Leasing Agents to address tenant issues and changes to rental agreements. Their job is to maintain relationships with local landscaping, plumbing or electrical services to coordinate routine or emergency requests from tenants. They may also be responsible for performing inspections after tenants leave to make sure they didn’t cause any damage to the property during the time of their lease.

    Property Manager skills and qualifications

    Common skills and qualifications for Property Managers include:

    • Customer service and interpersonal skills needed to meet with prospective and current tenants
    • Good verbal communication
    • Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed
    • Organization and the ability to multitask efficiently
    • Problem-solving to find effective solutions for a variety of potential issues
    • Knowledge of rental contracts and property and anti-discrimination laws

    Property Manager salary expectations

    A property manager makes an average salary of $50,065 per year. Pay rate may depend on level of experience, education and the geographical location.

    Property Manager education and training requirements

    Property Managers need a high school diploma or a GED. You may prefer hiring someone with a degree in real estate, business administration, public administration, accounting or finance. Commercial and offsite property management roles often require a degree.

    Some states require that Property Managers hold a real estate license. You may prefer hiring someone licensed by BOMI International, the Community Associations Institute, the Institute of Real Estate Management or another organization, since licenses can prove competence.

    property manager experience requirements

    Your Property Manager job description should specify the amount of experience you want applicants to have. Ideally, candidates should have at least three years of experience working in an associated position such as real estate sales. Some companies prefer applicants who have worked as Property Managers before if the position involves a commercial or offsite property.

    Job description samples for similar positions

    If our job description sample for a property manager does not meet your needs, consider using one of these job description samples for a similar position:

    Ready to Hire a Property Manager?Build a Property Manager Job Description

    Frequently asked questions about Property Managers

    What is the difference between a Property Manager and a Community Manager?

    The difference between a Property Manager and a Community Manager is their range of job responsibilities and the types of environments they oversee. For example, Property Managers have a responsibility to oversee the maintenance of residential properties like homes or apartment units. They make sure residential properties adhere to health and safety codes and communicate with tenants to collect payments and address maintenance needs.

    In contrast, Community Managers work for housing associations or a housing board. Their job is to help maintain public areas in neighborhoods or apartment complexes. For example, they are in charge of scheduling maintenance repairs for playgrounds or ensure routine upkeep of pool facilities.

    What are the daily duties of a Property Manager?

    On a typical day, a Property Manager starts by communicating with Leasing Agents about current vacancies or prospective tenants. They take calls from current tenants and answer questions about maintenance repairs or payment options. Throughout the day, Property Managers visit rental properties and perform inspections of the interior or exterior of the building. They use downtime in their office to schedule maintenance repairs and research potential changes to housing laws and regulations. Property Managers may receive calls after business hours if one of their rental properties experiences a water leak or another serious problem.

    What qualities make a good Property Manager?

    A good Property Manager is committed to providing tenants with well-maintained homes or apartments. This quality motivates them to keep a routine maintenance schedule and frequently update properties’ fire alarms and carbon monoxide detectors. They have a creative mindset that enables them to come up with unique ways to market vacancies in an apartment or housing complex. Further, a good Property Manager has the ability to make difficult decisions. This is important when tenants violate property rules or fail to make rent payments on time.

    A good Property Manager also has excellent interpersonal communication that allows them to speak with tenants, Leasing Agents, or Maintenance Workers in a professional manner.

    Job Description Examples

    Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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