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Relationship Manager Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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5 min read

A 9787308banking5.09manager2.8relationship manager1.92bank1.62finance1.56310844595519000.0085604.96200000.00YEARLY19797932025-10-012025-10-312025-09-012025-09-302025-11-05Relationship Manager, or Client Relationship Manager, is responsible for forming and maintaining connections with business clients to drive sales. Their duties include meeting with clients in-person to discuss new products or services, resolving client issues with their employer’s products or services to preserve relationships and communicating with other departments about maximizing client experiences.

Relationship Manager Duties and Responsibilities

Relationship Managers build and maintain relationships with clients and partners. They give clients personalized advice, build rapport and provide quick responses to their inquiries. Relationship Managers analyze the company’s communication strategy, negotiations and contracts to identify trends that can improve organizational procedures.

Here are examples of 9787308banking5.09manager2.8relationship manager1.92bank1.62finance1.56310844595519000.0085604.96200000.00YEARLY19797932025-10-012025-10-312025-09-012025-09-302025-11-05Relationship Manager duties:

  • Build and improve relationships with customers, key suppliers and partners.
  • Review company practices to ensure clients get maximum satisfaction from their purchases.
  • Identify potential opportunities and inform the sales team to follow up.
  • Educate and inform clients about the company’s products, services and special offers.
  • Attend to client complaints and resolve issues promptly.
  • Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
  • Work with internal departments to ensure company meets clients’ expectations.
  • Oversee customer relationship management system.

Hire your next Relationship Manager today.

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Relationship Manager Job Description Examples

Example 1

ASLAN
Position: Relationship Manager

Purpose:
ASLAN is looking for a motivated, results-driven Relationship Manager to manage their asset portfolio while increasing their value and minimizing risks. The Relationship Manager will act on behalf of the ASLAN owners when communicating with property management, investors, and clients.

We are looking for someone who is strategically minded with strong analytical and problem-solving skills.
This role will require an individual motivated by data-driven results. Ultimately, an outstanding asset manager should have a strong financial background, excellent organizational skills, and be a clear confident communicator. Candidates with property management experience, financial planning experience, high-level executive administrative assistance experience, etc would be a great fit. Great people person who loves to solve problems.

Reports to: Chief Operating Officer; collaborate with Aslan ownership

Responsibilities:

  • Oversee asset performance of Aslan Properties (Fund 1 and 2)
  • Responsible for communicating with tenants at properties
  • Communication with investors and build/maintain relationships
  • Work alongside property management partners for each property in portfolio
  • Report property performance to ownership
  • Manage Appfolio Investment Software
  • Represent ownership in lease renewals and lease negotiations within portfolios
  • Responsible for management of investor documents
  • Organize all fund related documents
  • Review and report on risk analyses, monthly financials, investments and asset management reports prepared by property management, accounting and other partners
  • Monitor asset performance and recommend corrective measures
  • Develop strategies to increase ROI and minimize risk factors and losses for property portfolios
  • Collaborate effectively with the executive team and ownership

Characteristics
  • Excellent organizational and managerial skills
  • Strong verbal and written communication skills
  • Motivated self starter
  • Ability to problem solve and think creatively
  • *Strong attention to detail
  • Proficient communicator
  • Proficiency in Microsoft and Google Workspace applications
  • AppFolio Property Manager software experience preferred but not required

ASLAN
  • Comfortable reviewing financial statements

Compensation Details
  • Salary position of $70,000.00
  • Opportunity for advancement and incentive compensation
  • Full Health Benefits including health, dental, vision and HSA
  • 20 days Paid Time Off (PTO)
  • All major holidays

Company Overview:
ASLAN is a parent organization over multiple operating companies including: SVN | Second Story Real Estate
Management, FTC Development and Tomorrow Building OpCo. All facets of real estate development, management, brokerage and other transactions occur within ASLAN. We develop and acquire mixed use, office and multifamily properties to positively impact the communities we serve. Our services include asset management, investor relations, deal sourcing and capital markets.

ASLAN and associated companies are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.

*About ASLAN & associated companies: *

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:
  • Chattanooga, TN 37402: Reliably commute or planning to relocate before starting work Location: One location

Example 2

Description:

**MUST BE LOCAL TO Hopewell, NJ***

Onsite ROLE Please

*Job Description:
  • Look up accounts in a central database to find contact information
  • Reach out to the client to collect their missing information
  • Input the information in the corresponding Excel sheet and system

The representative role will be in an outbound phone team environment assisting external Merrill Lynch clients, (participants in corporate sponsored retirement and health plans) with gathering and updating needed information. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry. The Call Center assists with 401(k), Stock Options and Health Benefit Solutions.

Call center experience; Financial Acumen; High service aptitude; Service to Sales acumen; Strong communication skills (verbal and written); Innovative thinking; Detail-oriented; Strong problem solving and decision making skills; Flexible; Team-oriented; Client focused; Positive attitude.
Call center experience desired

Training is 5 weeks Monday - Friday 10am-6:30pm local time. They'll do shift bids based on performance associate successfully completes training, shifts will be provided. Schedules can be Anywhere between 7am 10pm with OT Monday-Sunday. It is critical that all potential associates understand that the shifts can be anywhere between these hours.

Job Type: Contract

Pay: Up to $26.76 per hour

Benefits:
  • Health insurance
Schedule:
  • Day shift
  • Monday to Friday

People with a criminal record are encouraged to apply

Ability to commute/relocate:
  • Pennington, NJ 08534: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Speak with the +1 317 854 6701

Example 3

LOCAL Candidates FOR IN Person Interview ONLY

Are you a driven professional looking to take control of your career on this award-winning team? DnA Consulting Group is the ideal launchpad for self-motivated and enthusiastic individuals who are ready to take control of their career.

Relationship ManagerResponsibilities:
- Utilize our CRM to maintain pipeline and contact potential clients
- Meet weekly sales goals
- Virtually meet with applicants who have expressed interest in insurance to address their needs
- Explain options of health plans to potential clients to determine the correct plan for their lifestyle
- Handle private health information in a confidential and sensitive manner

Relationship ManagerQualifications:
- 2+ years of Sales experience
- 3+ years of Customer Support experience
- Must be local to Nashville and surrounding areas
- Strong communication skills, positive attitude, competitive, strong work ethic, desire to succeed, result driven, and coachable
- Able to pass a criminal background check
- Able to work effectively and autonomously to achieve results in a professional office location
- Willing and able to obtain a Life and Health Insurance License (Required by State of TN)
- Bonus if you possess a degree in business or any related field

Additional Information for Relationship Manager: *

Our commitment to our Agents
- Highest paid salespeople in the industry
- Sponsored leads are free to our sales agents
- Access to top marketing and sales training
- A diverse team of professionals
- Hands-on training with your Team Leader
- Wealth accumulation- Bonus Programs
- Leadership Promotion based on merit
- Advancement opportunities to Management positions
- A fun, inclusive workplace with amenities

Why partner with DnA Consulting Group:
- Paid training
- Weekly pay
- Monthly incentive programs
- Stock program
- No territory restrictions
- No travel
- New leads provided daily and in real-time
-No door to door sales
-Innovative virtual selling program

Compensation:
- Uncapped earning potential- you are in control of your income

Please submit your resume for further consideration.

Work Location: One location

Job Type: Full-time

Pay: $125,000.00 - $425,000.00 per year

Schedule:
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Bonus pay
  • Commission pay
  • Yearly bonus

Ability to commute/relocate:
  • Nashville, TN: Reliably commute or planning to relocate before starting work Location: One location

Example 4

This is a dream job for a go-getter who is passionate about community and helping local business and non-profit leaders with their marketing plans!

Our ideal candidate is an inquisitive and organized professional who isn't afraid to strike up conversations and offer Main Line Parent's content marketing and advertising services as solutions.

This is a virtual, part-time (about 15 hours per week) 1099 Independent contractor position, and we are only interested in local candidates (Main Line and Philadelphia's Western Suburbs) at this time. Candidates who include a cover letter introducing themselves and sharing why they would like to join our team will be given priority.

Responsibilities
  • Build relationships with business and non-profit leaders who want to reach parents and caregivers who live and/or work around the Main Line.
  • Foster and nurture relationships to attract and convert new Main Line Parent Members.
  • Be visible, responsive, and offer solutions to assigned Members.
  • Create custom marketing proposals for Members and prospects to help them acheive their goals.
  • Participate in biweekly (virtual) team meetings and give regular updates and feedback to Director of Sales & Client Marketing.

Requirements
  • Local (Main Line and Philly's Western Suburb) candidates only.
  • 3+ years of sales or equivalent fundraising/development experience
  • Excellent verbal and written communication skills.
  • Outstanding organizational skills and attention to detail.
  • Diligent work ethic with enthusiasm for supporting the family-focused businesses and non-profit organizations that make raising kids Easier and MORE FUN in Philly.
  • Software: Experience with Hubspot or similar CRM platform and Asana or similar project management software preferred.




ABOUT OUR Organization

Family Focus Media offers a smart, creative, and flexible work environment that nurtures connection with dynamic websites, weekly newsletters, social media, events, and a growing suite of creative and coaching services for our Members through Main Line Parent, Philadelphia Family, and Bucks County Parent.

We re into Building Community in with local families, business owners, and non-profit leaders . We are seeking an organized individual who is excited by opportunity, who is curious, and eager to make a difference.

Job Types: Part-time, Contract

Pay: From $12.00 per hour

Benefits:
  • Flexible schedule
  • Work from home
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Commission pay

COVID-19 considerations:
Our team all works from Location: In person

Example 5

Client Services Manager

The ideal candidate would be a professional, self-motivated individual with a strong work ethic and attention to detail. The role is serve our clients and team by providing operations, service and administrative support. This is a part-time role which could lead to a full-time position. The hours are flexible, and we offer a hybrid work environment (minimum of one day in-office).

Responsibilities and Duties:

  • Involvement in pre-client meeting activities such as preparation of client reports
  • Provide customer service to existing clients including new account paperwork, distribution requests & service forms (beneficiary forms, change of address)
  • Answer inbound phone & email inquiries
  • Timely processing of all incoming & outgoing mail
  • Respond to client inquiries including research & trouble shooting of client administrative questions
  • Assist team members with scanning, mailing and other requests as needed

Qualifications and Skills:

  • Organized, meticulous, detail oriented & able to multi task
  • Basic/Intermediate mastery of Microsoft Word & Excel
  • Excellent oral & written communications skills
  • Excellent follow-up & follow through capabilities
  • Able to exercise good judgement by recognizing urgency & setting priorities
  • Ability to anticipate & solve problems
  • Able to work independently

Benefits:

  • Competitive salary with bonus potential
  • Employer subsidized health plan
  • Employer Sponsored Retirement Plan (after one year of service, full time)

We offer a supportive working environment and have a wonderful client base. Please respond with your resume. In your cover letter, address how your experience relates to the job duties and responsibilities of this particular position.

Job Types: Full-time, Part-time

Pay: $30,000.00 - $75,000.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Health insurance
  • Life insurance
  • Paid time off
Supplemental pay types:
  • Bonus opportunities



Education:
  • Associate Location: Hybrid remote in Amherst, MA 01002

Example 6

We are looking for members to join our growing team! an ideal candidate will be able to help provide engaging customer experiences. responsibilities include answering customer questions, build and maintain relations with clients and customers and create marketing content for our company. This is a unique opportunity to join our culture of a fun, competitive and forward-thinking organization. We are looking for someone to come in hungry, set the tone, and get results. All interviews will be conducted via Zoom.
In this role, you will:
  • Complete a 5-month development program designed to get you ramped up on the industry, no prior industry experience required!
  • Acquire new business through brand awareness, aggressive lead generation and outbound inquiry.
  • Respond to sales inquiries and use your knowledge of the market to provide strategic pricing.
  • Manage the day-to-day operations of all related accounts and delegate respnsibilities accordingly.
  • Report to your sales manager and collaborate with the entire team.
  • Have a growth-oriented mindset.

THE IDEAL Candidate:
  • Ability to build strong relationships with businesses and decision makers.
  • Prior knowledge of sales cycles and strategies preferred.
  • Strong written & oral communication skills.
  • A analytical problem solver who sees problems as opportunities.
  • Positive attitude, Student mentality, 100% work ethic!

WHY US?
  • Learn from the best! Train & develop alongside experts in the industry.
  • Take ownership of your career in a valuable role on our expanding team!
  • Work in the booming city of Austin, TX!
  • Highest commission structure in the industry!
  • Uncapped Commission

Job Types: Full-time, Internship

Pay: $50,000.00 - $156,641.99 per year

Benefits:
  • Flexible schedule
  • Health insurance
Experience level:
  • No experience needed
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Bonus opportunities
  • Commission pay
Travel requirement:
  • No Location: Remote

Example 7

Please note that we will begin contacting qualified candidates on 6/14.

Pension Plan Specialists is looking for our next great employee! We would love to speak to you if you have a passion for providing exceptional customer service, are reliable, and are excited to start the next chapter of your career. We offer incredible benefits where we PAY 100% FOR Employee Medical, Dental, AND Vision Coverage!!!!

We are seeking an individual with experience in an office environment with excellent customer service skills. A background in financial services is a plus. This job entails helping clients with day-to-day retirement questions through phone and email, assisting with processing loans and distributions from retirement plans, working with several investment companies and assisting financial advisors with questions. Candidates should be able to work alone, as well as work in a team environment. The ideal candidate is upbeat and able to work with a variety of personalities in a fast-paced environment. This role is M-F, and typically 8 hours/day during standard business hours. Occasional OT is needed to meet the needs of our clients during busy times.

We will begin training this position on processing loans and distributions behind the scenes, and then once up and running at a good speed, this role will transition to a client-facing position where there is more outside communication and interaction directly with clients and advisors. This transition generally happens anywhere between 9-12 months after hire, once the Relationship Manager has a great foundation with their loans and distribution processes, and understands industry-specific terminology. The transition timing depends on how training goes as well as business needs. We stive to help every employee be successful and will move this position to client-facing once we are confident that they are ready.

Role and Responsibilities
  • Regular client contact to address questions and concerns as well as request information necessary to properly complete the testing and administration of the plan
  • Assist with and provide backup for other accounting functions as needed
  • Special projects as assigned

Qualifications and Education Requirements
  • Associates Degree preferred
  • Previous office work required

Preferred Skills
  • Customer Service background
  • Knowledge of basic math
  • Reliable
  • Time management and multi-tasking skills
  • Not required, but helpful: skills with IRA processes, 401(k)/retirement plans, or a banking background a plus
  • Excellent computer skills (Microsoft office products)
  • Attention to detail
  • Great organizational skills and the ability to work both efficiently and expeditiously without compromising on accuracy
  • Self-motivated and results oriented
  • Ability to work on multiple projects at the same time, all at different stages of the process
  • Strong communication skills both written and verbal

About the company

Pension Plan Specialists, a full-service third-party administration (TPA) firm based in Vancouver, Washington was formed in 2008. At that time, its current owner and President Joseph Burt purchased a local Public Accounting firm that was started in 1987 and had transitioned its business to doing 401(k) audits and then eventually Retirement Plan Administration. Joe saw the potential for the company and its clients and PPS came into being. Since its inception over 35 years ago, PPS has worked hard to earn the trust and confidence of its clients.

Benefits

You’ll enjoy working for PPS for a number of reasons! Below are just a few of our benefits.

· Fully paid employee Medical, Dental, and Vision coverage

· 401(k) with Safe Harbor contributions and profit sharing

· Paid time off

· Life Insurance

· Long Term Care coverage

· Flex Spending

· HSA

· Flexible work environment

· On-site gym

· Incredible training program

· Fun, supportive teammates

PPS is committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, criminal record, age, sexual orientation, gender identity, gender expression, or disability.

We sincerely look forward to meeting you to discuss our needs and how your background and skillset make you the perfect fit!

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 40 per week

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental pay types:
  • Bonus opportunities



Education:
  • Associate (Required)

Experience:
  • Microsoft office: 1 year (Required)
  • Customer Service: 1 year Location: In person

Example 8

Hi,

Hope you are doing great!!

This is Rupafrom EpiksoInc. I have an urgent opening of Business Relationship Manager at Minneapolis, MN (Day 1 onsite).Please let me know if you have consultant for this position.

Position: Business Relationship Manager

Location: Minneapolis, MN (Day 1 onsite)

Duration: Full Time +Benefits.

Client: TCS America.

Job Description:

Looking for candidates with the below. - Experience in Business Development and accountable for Business Growth including opportunity identification and execution of growth strategy - Experience in Relationship building and Customer experience Management - Experience in Retail Domain - Experience with Digital Technologies (data, cloud, digital commerce )

Job Description: Business Relationship Manager is expected to manage a portfolio with PnL responsibility and is expected to manage and build growth strategies of the relationship. The role will require excellent relationship building to manage customer expectations and drive growth and transformation for all stakeholders. Responsibilities: - Business Development and accountable for Business Growth - Relationship building and Customer experience Management - Opportunity identification, Leads Generation and Sales Lifecycle Management - Develop account growth strategy focused on identifying on new business areas and new service lines

General Competencies: - Understanding of Sales Management - Experience in Customer Management - Strong Communication skills and Negotiation skills - Experience Financial planning, Contract management & Legal matters related to business - Experience in organizing and conducting large & strategic events - Experience in managing diverse team Technology and Domain: - Experience in operating with Agile Team and understanding of devops practices and Product model - High level understanding of Enterprise architecture principles, platforms and IT ecosystem - Understanding of Digital skills ranging from Web/Mobile/Cloud/Analytic & Insight - High level understanding of various products and solutions in Retail industry - Understanding of role of Data Engineering and Analytics technologies - Retail Domain Experience, with functional understanding of retail domain .

Job Type: Full-time

Schedule:
  • Monday to Friday

Ability to commute/relocate:
  • Minneapolis, MN 55406: Reliably commute or planning to relocate before starting work Location: One location

Example 9

Essential Duties AND Responsibilities:

  • Receives, reviews and evaluates commercial and consumer loan requests
  • Meets with applicants to explain credit policies and to obtain information and documentation
  • Monitors and reviews construction and development loans
  • Sales/Cross Sales of Banking Products and Services to new/existing Customers
  • Cold calling on new customers to generate new business
  • Serves borrowers and prospective borrowers promptly and professionally
  • Assist Commercial and Consumer Loan personnel as needed
  • Must be very familiar with Cache Valley Bank's credit policy

Knowledge, Skills AND Abilities:
  • Communicate clearly, accurately and cordially through email and telephone
  • Ability to use financial calculator and related computer applications
  • Knowledge of loan documentation experience is helpful but not required
  • Strong analytical abilities
  • Strong Understanding of Bank Operations in addition to lending.
  • Sparak banking system experience preferred.
  • Excellent customer service skills
  • Detail oriented, accurate and efficient
  • Team player who also displays individual initiative
  • Maintain the highest ethical standards as defined by Cache Valley Bank's vision and values

Applicant must have bachelor's degree in business or a related field, or an equivalent combination of training and work experience. Training will be provided.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental Pay:
  • Bonus pay

Application Question(s):
  • Are you willing to complete a background and credit Location: One location

Example 10

Summary:
Opportunity to join a rapidly growing financial firm that provides innovative solutions to working capital to meet the unique financial needs of Americas small to medium sized businesses. Our client is a family-owned business that values the contributions and success of their employees. Their continued growth in the market is leading to new and exciting opportunities throughout the company, and driving a culture where talent, work ethic, and integrity are continually rewarded.

The Commercial Relationship Manager is responsible for the strategic growth with our funding partners. This role requires leading a team and track record in delivering on KPIs.

Job Duties:

  • Manage a team of Commercial Relationship Executives and Representatives as they coordinate with partners to create and execute business plans to meet sales goals and increase market share.
  • Oversee sales goals, team strategy initiatives, company promotions and campaigns.
  • Preparing sales budgets and projections and approving expenditures.
  • Serve as a key driving force in analyzing market trends and accordingly develop sales plans to increase brand awareness, market share, and partner relationships.
  • Manage partner related issues, commission claw backs, sales conflicts and pricing issues in a timely and efficient manner.
  • Supervise sales pipeline, forecast monthly sales and identify new business opportunities.
  • Develop process improvements to optimize partner management activities.
  • Organize and conduct training with new hires, continued performance

Job Requirements:
  • BA in Business Management or related degree.
  • 5+ Years in a sales management capacity.
  • 2+ Years of commercial partner experience.
  • Proven track record in revenue growth management strategies.
  • Small and mid-size business funding experience is a plus.
  • Hands-on experience with CRM software.
  • In-depth understanding of the sales administration process.
  • Excellent interpersonal and team management skills.
  • Strong analytical and organizational skills.

Job Type: $100,000.00 per year

Example 11

MetroEHS Pediatric Therapy is actively seeking a Sales Associate. MetroEHS is a growing business with lots of room for energetic and positive people. Candidate must be a good communicator eager to assist in the continued growth of our organization.

Responsibilities of a Sales Associate:
  • Maintain weekly distribution of advertising/marketing materials for Speech, OT and ABA services to around some of our clinical sites
  • Work with leadership, employees and clients to help create a business plan as part of overall company and division sales growth strategies.
  • Manage the day-to-day business including (but not limited to) pipeline development, forecasting, sales cycle management, collaboration, teamwork, and best practice sharing
  • Achieve new sales targets on a consistent basis
  • Devise marketing strategies, implement tactics, and analyze trends results to grow. Integrate strategic efforts into the overall operations of the team
  • Educate, train and manage any additional sales team members
  • Accurately forecasting future sales plans to adapt constant shifts in the marketplace
  • Serve as a business representative at major industry events, conferences, trade shows and expositions
  • Consistent exercise of independent judgment and discretion in matters of significance
  • Forming sales strategies to keep the company competitive and innovative
  • Establish and execute a Company-wide Customer Sales Culture

Qualifications and Skills of a Sales Associate:
  • Proven performance in a B2B sales environment, with excellent track record
  • Excellent communication and leadership skills
  • College degree in business, marketing or communications preferred
  • Proven ability to think strategically, formulate action plans and sell them through to management
  • Ability to learn and communicate complex and intangible product concepts
  • Excellent interpersonal skills, time management, and multi-tasking abilities
  • Ability to prioritize and manage numerous projects on tight deadlines with limited direction.
  • High degree of initiative and keen sense of urgency
  • The ability to develop and/or monitor key performance metrics to measure activities that have the most impact on sales productivity.
  • This position requires your own transportation to use daily, mileage will be reimbursed.
  • Percent of office work is less than 10%. Field work will be about 90%

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Vision insurance
Schedule:
  • Monday to Friday
Supplemental Pay:
  • Bonus pay
  • Commission pay

Experience:
  • Sales/Customer Service: 2 years (Preferred)

License/Certification:
  • Driver's License Location: Multiple Locations
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What Does a Relationship Manager Do?

Relationship Managers typically work for corporations across industries to make sure business clients feel valued. They work closely with the sales, marketing and customer service teams to develop new ways to attract clients and reduce client turnover. Their job is to understand their employer’s values and the types of products they offer to best represent their employer during client meetings. They may also be responsible for creating client satisfaction surveys and negotiating payment terms.

Relationship Manager Skills and Qualifications

A successful Relationship Manager candidate will have various prerequisite skills and qualifications needed for duties. Candidates require a bachelor’s degree in business administration or a related field to gain employment. The best applicants will have experience in customer relations service, sales or other customer-facing roles. Relationship Managers need excellent communication and presentation skills.

Here are examples of Relationship Manager skills:

  • Bachelor in business administration, marketing or a related field
  • Three or more years’ experience in customer service, sales or a related position
  • Excellent verbal and written communication skills
  • Ability to lead and work within a team
  • Excellent conflict resolution and interpersonal skills and ability to build lasting relationships with clients
  • Exceptional organization skills and a strong work ethic

Relationship Manager Salary Expectations

A Relationship Manager earns an average salary of $72,019 per year. Earnings can depend on the size of the employer, the industry, geographical location, educational qualification and work experience.

Relationship Manager Salary Expectations

2025-10-0126000.00119806.50283000.00YEARLY
  • Common salary: 119806.50 YEARLY
  • Typical salaries range from 26000.00 - 283000.00 YEARLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Relationship Manager Education and Training Requirements

Relationship Managers need at least a bachelor’s degree for employment. Some employers require years of work experience in their industry. Candidates with a background in sales or customer relations management may have a higher chance of getting hired. Employers provide on-the-job training to familiarize new Relationship Managers with their customer relationship management system (CRM) and offers.

The ideal Relationship Manager candidate will be proficient in CRM tools. This will allow them to analyze client data, identify trends and recommend strategies to improve company practices. They need impeccable communication skills to interact with clients, partners and internal personnel. Relationship Managers will be fast learners because their work involves educating customers about their company’s offers. Presentation skills and proficiency in computer application programs are essential for the success of a Relationship Manager.

9787308banking5.09manager2.8relationship manager1.92bank1.62finance1.56310844595519000.0085604.96200000.00YEARLY19797932025-10-012025-10-312025-09-012025-09-302025-11-05Relationship Manager Experience Requirements

Relationship Managers need experience in customer relationships or business relations management. The candidates will be comfortable interacting with customers and helping them solve their problems. They will have knowledge of using customer satisfaction surveys to measure how users feel about their company’s products or services.

Experienced Relationship Managers are adept at identifying promising leads. They assist the sales department to create new and repeat business opportunities through client support activities. Candidates will have excellent interpersonal skills and know how to diffuse tense situations.

Job Description Samples for Similar Positions

Here are job descriptions for Relationship Manager related positions:

Job Description Best Practices
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Frequently asked questions about Relationship Managers

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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