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Retail Assistant Manager Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A 2025-10-012025-10-312025-09-012025-09-302025-11-05Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.

Retail Assistant Manager duties and responsibilities

A 2025-10-012025-10-312025-09-012025-09-302025-11-05Retail Assistant Manager should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store. The following are more duties and responsibilities that a Retail Assistant Manager should be able to fulfill:

  • Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
  • Ensure consistent execution of company’s marketing and visual presentation
  • Set up advertising displays and arrange merchandise on counter or tables to promote sales
  • Train staff on how to drive sales through consistent development of product knowledge and customer service standards
  • Ensure compliance to policies and procedures and report concerns to senior management
  • Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
  • Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
  • Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork

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Retail Assistant Manager Job Description Examples

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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Job Description Best Practices
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What does a Retail Assistant Manager do?

Retail Assistant Managers work at stores where they help implement consistent workplace procedures and make it easy for customers to make purchases. Retail Assistant Managers work closely with the Store Manager to track employee productivity, customer satisfaction and other metrics for success. Retail Assistant Managers assist in the hiring process and enforce company policies among all employees. They may help write the staff schedule, process shift change requests and track absences. They manage store inventory, document defective or damaged items and determine when to order more of different kinds of items.

2025-10-012025-10-312025-09-012025-09-302025-11-05Retail Assistant Manager skills and qualifications

A high-quality Retail Assistant Manager will have certain skills and qualifications. Including this category in your job description will help you attract a qualified and skilled candidate. Here are important skills and qualifications to consider including in your job description:

  • Good analytical and math skills to create and analyze reports, sales statistics and spreadsheets
  • Strong customer service skills since this is a customer-oriented job
  • Excellent leadership skills and ability to work with teams
  • Good communication and interpersonal skills towards customers, staff members and store managers
  • Great attention to detail for purposes of erecting attractive marketing displays, arranging merchandise and maintaining store appearance
  • Ability to lift heavy merchandise, walk and stand for long hours
  • Outstanding sales abilities to sell items to customers
  • Proficiency in using Microsoft office

Retail Assistant Manager salary expectations

A Retail Assistant Manager makes an average of $12.21 per hour. Pay rate may depend on level of experience, education and the geographical location.

Retail Assistant Manager salary expectations

2025-10-01
  • Common salary:
  • Typical salaries range from -
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Retail Assistant Manager education and training requirements

Including this section in your job description will help you hire a knowledgeable and trained Retail Assistant Manager. Most employers require Retail Assistant Managers to have at least a high school diploma, GED or an equivalent. A degree in business administration is an added advantage. Many companies offer paid job training where the Retail Assistant Manager works very closely with the store manager to learn their daily job duties.

Retail Assistant Manager experience requirements

A Retail Assistant Manager should have sufficient experience to fulfill their job duties expertly. They should have experience working within a team and under a manager. They should also have experience operating various Microsoft Office functions. A Retail Assistant Manager should have experience in recruiting and performance evaluation processes. These professionals should also have experience executing financial and customer service principles.

Job description samples for similar positions

If the job description for the Retail Assistant Manager does not suit your needs, view descriptions for related professions:

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Frequently asked questions about Retail Assistant Managers

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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