Resources
Post a Job
 Special Offer 

Jumpstart your hiring with a $75 credit to sponsor your first job.*

Sponsored Jobs posted directly on Indeed with Urgently Hiring make a hire 5 days faster than non-sponsored jobs.**
  • Visibility for hard-to-fill roles through branding and urgently hiring
  • Instantly source candidates through matching to expedite your hiring
  • Access skilled candidates to cut down on mismatched hires
*The $75 Sponsored Job credit offer is only available for new accounts in the US that post a job and expires one year after account creation. Upon expiration of the credit, users are charged based on Sponsored Job budget. Terms, conditions, and quality standards apply **Indeed data, based on median United States, Q2 2024

Sales Support Specialist Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
10 min read

A 337741879customer service4.81customer service representative2.35sales1.57seasonal1.21retail0.973831374428808.6021.0638.90HOURLY1335336002025-10-012025-10-312025-09-012025-09-302025-11-05Sales Support Specialist, or Sales Customer Support Specialist, assists the sales team in obtaining and keeping customers by performing administrative and clerical tasks. Their main duties include responding to customer complaints and questions, making sure orders are processed on time and scheduling sales meetings and appointments.

Sales Support Specialist Duties and Responsibilities

A 337741879customer service4.81customer service representative2.35sales1.57seasonal1.21retail0.973831374428808.6021.0638.90HOURLY1335336002025-10-012025-10-312025-09-012025-09-302025-11-05Sales Support Specialist assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently. They also identify and create lists of potential clients while maintaining databases of sales. Additional responsibilities of a Sales Support Specialist may include:

  • Compiling daily lists of leads and delegating them to sales team associates
  • Maintaining an accessible and organized filing system for sales and administrative professionals
  • Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings
  • Providing assistance to management team members and executives as needed
  • Performing data entry duties in regards to metrics, sales figures and other key data
  • Creating and processing sales in a timely manner
  • Reporting any unusual activity to supervisors
  • Expediting requests rush orders and altering sales orders and shipping information as required

Hire your next Sales Support Specialist today.

Build a job description

Hire your next Sales Support Specialist today.

Build a job description
Close

Sales Support Specialist Job Description Examples

Example 1

About us

Critical Air Technologies is a solutions provider for critical environment airflow control in areas including Hospital Surgical and Isolation Rooms, Higher Education Chemistry Labs, and Pharmaceutical Labs. We also provide Building Automation and Energy Solutions with extensive experience in providing bundled offerings that include energy efficiency and technical solutions to achieve the customer s goals. We serve California, Arizona, New Mexico, West Texas, and Southern Nevada with Accutrol Critical Environment AccuValves, Vortek Airflow Monitoring Solutions, and Antrum Air Quality Monitoring Systems.

We hire people who are bright and determined, and we favor ability over experience. We strive to maintain an open culture in which everyone is a hands-on contributor and feels comfortable sharing ideas and opinions.

We seek a driven and highly-motivated individual to join our team as an Inside Sales Support Associate. This position serves as inside sales support for all post-sale project-related activities. The primary objective is to provide clients with the support they need to ensure projects are completed efficiently and to ensure clients' needs are met in a manner that meets Critical Air Technologies standards.

Responsibilities:

  • Provide excellent and consistent customer service, through friendly and empathetic communication.
  • Be proficient in Critical Air Technologies product offering.
  • Assist the Business Development team in the preparation of project submittals and address any issues that may come up with the client, engineer, or owner
  • Create and maintain projects in Critical Air Technologies' Project Management System.
  • Keep in contact with the client to determine and maintain the project timeline to ensure a smooth, cost-effective, and efficient completion of the project.
  • Release material accurately and timely.
  • Coordinate with client and start-up team to ensure client timeline is met in the most efficient way possible.
  • Enter and track job costs including labor from time cards and technician expense reports.
  • Create project billings in a manner that meets client requirements.
  • File proper legal paperwork to secure payment, review and sign payment waivers.
  • Follow up with client regarding past due payments.
  • Keep project files up to date and organized per company guidelines.
  • Build and maintain a professional and positive working relationship with all team members, clients, and vendors.

The ideal candidate would have the following skills or traits:

  • 2 to 3 years of Mechanical construction or Rep Firm Experience
  • Organized, hard-working, dedicated, and a fast learner
  • Excellent customer service and communication skills
  • Proficiency in office programs including Outlook, Word, Excel, and Powerpoint is a plus.

Please note this position has a large swing in the rate of pay because it is a new position for our company and the range will vary widely based on skill and experience. It is important to us to get the right person in place, we do not want the set pay rate to exclude potential candidates. Rest assured we will make sure that the person we hire will be paid what they deserve based on their skill set and years of experience. Our company is known for paying above market when it is warranted. If you join our team, you will find that Critical Air is a loyal and generous employer.

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance
Experience level:
  • 2 years
  • 3 years
  • 4 years
Shift:
  • 8 hour shift
Supplemental pay types:
  • Bonus opportunities
Weekly day range:
  • Monday to Friday
Work setting:
  • In-person



Ability to commute/relocate:
  • Mesa, AZ 85204: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • Mechanical Construction or Manufacturer Rep: 3 years Location: In person

Example 2

JOIN A Leading Healthcare Company

Do you dream of a great career with a great company where you can make an impact and help people? We dream of giving you the opportunity to do just this. We are not only committed to improving the lives of patients we serve, but yours as well. Curant means CARE, and that is just what we do.

Curant Health is searching for an Internal Sales Support Specialist (ISSS)to join its team in Smyrna, GA. The Internal Sales Support Specialist is a supportive partner and patient advocate who manages the patient journey in coordination with the CPOC and Curant Health Operations. The ISSS creates and/or delivers applicable reporting and communications internally and externally.

Responsibilities

  • Actively expands and grows assigned account relationships for various Clients, Clinics, Federal Grantees and Sub-Grantees, State Health Agencies, Community Health Centers, University and Children s Hospitals, and Payors, etc.
  • Coordinate, support implementation, and monitor a strategic and tactical business plan for each assigned account with the CPOC.
  • Identify and implement client communication reporting needs. Compile customized ad hoc reports as needed.
  • Compile Monthly Summary Reports for accounts, and effectively communicate information to account contacts.
  • Communicates with clients as necessary for customer support in coordination with CPOC.
  • Provide guidance to the Patient Care Coordinators (PCCs) and Intake departments to effectively navigate patient retention and new patient shipments by accurately performing daily, weekly, and monthly scheduled tasks to assist in the efficient handling of the patient journey.
  • Support PCCs by running daily reports to analyze operational accuracy and efficiency as needed.
  • Review weekly shipped reports and investigate any pending patients that have not shipped with the PCCs and/or Intake Coordinators to fulfill patient s shipment.
  • Provide support to the finance department by investigating inventory variances and documenting corrective actions for 340B Clients.
  • General administrative support as assigned by manager. Provide backup support to team members as needed.

Qualifications

  • Bachelor s Degree or equivalent combination of education and experience
  • 5 or more years of account management experience preferred
  • Healthcare experience a plus, but not required
  • Strong interpersonal and relationship building skills
  • Impeccable organizational and time management skills
  • Excellent verbal and written communication skills

Why Work for Us?
We offer competitive pay, paid holidays, benefits, paid time off and a work/life balance. Not only that, but we also offer paid parental leave, recognition programs, promotion opportunities, a comprehensive training program to enhance your career, and employee prescription discounts.

Our Core Values consist of ICARE; Integrity, Communication, Accountability, Relationships and Excellence, and we take pride in you embodying those traits. Curant Health is an equal opportunity employer.

Job Type: Full-time

Pay: $43,000.00 - $55,000.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • Work from home
Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental pay pay

Work Location: Hybrid remote in Smyrna, GA 30082

Example 3

The Sales Administrator is responsible for providing support and collaborative problem solving to the sales teams, as well as advanced resolutions to customer facing communications. The Sales Administrator is a key role in assisting multiple internal teams to provide efficiency, as well as maintaining strong relationships with external customers and/or vendors.

This role is perfect for someone who excels in administrative roles and wants exposure to a new industry or someone wants entry level sales opportunity with room for growth! We are looking for a supportive, positive and quick on their feet type of person who enjoys helping a team!

Minimum Qualifications

  • Bachelor s degree *or three-five years experience in inside sales or high-level customer service
  • Two years prior experience in direct communication with customer and/or clients
  • Strong administrative skills with the ability to multi-task, manage priorities and deadlines
  • Strong attention to detail and able to assist with high quality outcomes
  • Proficient in Microsoft Word and Excel computer software programs
  • Knowledge of the telecommunications industry preferred
  • Ability to communicate effectively (written and oral)
  • Ability to prioritize workload while remaining organized
  • Ability to work independently and as part of a team

Essential Position Functions

  • Responsible for tracking and monitoring unclosed sales es and communicating with customer(s) in order to follow up on any pending items or questions
  • Responsible for assisting in processing orders from sales teams purchase orders as needed
  • Responsible for assisting the sales personnel with travel arrangements and/or monitoring activity while they are traveling to ensure sales process or escalations are not interrupted
  • Responsible for monitoring, tracking and updating any orders that have been placed with procurement team to ensure all tickets, statuses and communications to customers are accurate and timely
  • Assist sales teams in entering es in e management software and sending es to customers as needed
  • Follow up with customers after e has been sent to ensure receipt and address any questions/concerns they may have
  • Partner with marketing team in order to create, produce and purchase any marketing materials needed to send to customers and/or bring to business conferences
  • Partner with marketing team on any lead generation projects and assisting sales team to execute
  • Assist the accounting team and sales team to address any and all invoice inquiries from customers
  • Partner with partner sales team to communicate effectively any invoice resolutions
  • Responsible for making any invoice adjustments and/or consolidations and communicating effectively the changes to both internal and external teams
  • Responsible for proactively managing the Pricing Agreements with Vendors by tracking and monitoring the expiration date and pricing adjustments/ renegotiations due to changes in quantity
  • Responsible for assisting with inventory management by proactively monitoring inventory levels as it relates to sales orders and current on hand amounts
  • Responsible for ensuring proper order amounts are being placed cost efficiently as it relates to stock levels
  • Responsible for assisting project management and warehouse teams with multi location customer rollouts and ensuring that all tickets associated with rollouts are accurately and processed in a timely manner

E2 Benefits/Perks:

  • Bonus/Commission eligible position after probationary period
  • Multiple health care packages to choose from, available after 60 days
  • 2 weeks PTO/Sick Time
  • 401k with 4% match, after 1 year
  • Competitive pay with room for advancement
  • On-the-job training provided!

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
Supplemental pay types:
  • Bonus pay
  • Commission pay
  • Monthly Location: In person

Example 4

General Description:

Seeking a highly motivated, outgoing and enthusiastic Sales Support Specialist committed to exceed the expectations of both external and internal customers by being highly responsive, proactive, and a problem solver. Sales Support Specialist develop close working relationships with clients by building trust, adding value though efficiency, accuracy and becoming an asset for their growth and profitability. This position takes incoming phone calls and emails, is responsible for ing, processing customer orders, return request, technical support and resolution of conflicts or customer dissatisfaction with service and products. This role requires some technical aptitude.

Key Responsibilities and Expectations:

  • Receiving customer orders and accurately processing them in our ERP System (SAP)
  • Rigorously follow the system of checks and balances to uncover and correct order entry errors before they negatively impact our business or that of our clients
  • Respond to customer inquiries for order status, order adjustments, samples, lead times, etc.
  • Be the primary back up for outside sales representatives when they are out of the office
  • Collaborate with and support teammates within the sales support center, outside sales, production, planning, accounting, logistics, I.T., etc. to meet customer needs while optimizing company assets and capabilities
  • Discover and present opportunities to continuously improve our company and for us to become a more valued partner to our clients
  • Technical capacity with basic math skills

Preferred Work Experience:

  • 5+ years of customer service experience
  • SAP experience Preferred, but not required.
  • Strong written and oral communication skills
  • Excellent interpersonal and organizational skills.
  • Ability to set priorities, work with minimum supervision, and handle numerous activities simultaneously, across a broad number of divisions
  • Ability to work in a fast-paced, high pressure technical environment
  • Embraces problems and challenges as opportunities to impress clients and differentiate themselves and our company from the competition
  • Proficient in MS Office Applications: Outlook, Excel, Word, PowerPoint

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Experience level:
  • 2 years
  • 3 years
  • 4 years
  • 5 years
Shift:
  • 8 hour shift
  • Day shift
Supplemental pay types:
  • Bonus opportunities
Weekly day range:
  • Monday to Friday
  • No weekends
Work setting:
  • In-person
  • Office

COVID-19 considerations:
We are following the most up to date CDC guidelines



Ability to commute/relocate:
  • Huntersville, NC 28078: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • SAP ERP: 1 year (Preferred)
  • Customer service: 3 years Location: In person

Example 5

The Sales Support Representative acts as a liaison between Sales Agents and the Operations, Risk, Installation, Deployment and Underwriting Departments. Sales Support Representatives are responsible for assisting the Sales teams with application entry, account review and set-up, and working directly with support departments to resolve Sales Agent inquiries. Additional responsibilities include account research, account documentation and communication of issues to department leaders in a timely and efficient manner.

This onsite position is located in our Plano, TX office

Responsibilities

Work closely with internal and external sales organizations to assist and/or facilitate requests including, but not limited to:

  • Application submissions and updates
  • Residual inquiries
  • Account management
  • Equipment pricing and compatibility
  • Escalations from Sales Organizations
  • Complete tasks within allotted SLAs
  • Oversee system access requests and provide training to clients
  • Work closely with internal stakeholders to resolve various requests including, but not limited to:
  • Deployment/Installs
  • Underwriting/Risk
  • Finance
  • Tech Support/Development
  • Customer Service

Requirements:

  • High School diploma or equivalent
  • Experience in payments industry, preferred
  • Account management or Relationship management experience, preferred
  • Strong communication skills
  • Critical thinking and decision-making skills
  • Strong organizational, multi-tasking and time management skills
  • Proficient with Microsoft Office apps (Outlook, Word, PowerPoint, Excel, SharePoint)

Job Type: Full-time

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
Supplemental pay types:
  • Bonus pay

Ability to commute/relocate:
  • Plano, TX 75093: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • Customer Service: 1 year Location: One location

Example 6

MAMAC Systems, Inc. is a global manufacturer of sensors, transducers and IoT data loggers, meters and control devices. We have been in business for more than 40 years.

We have an open position in our Sales department for a Senior Sales Support Specialist. The hours are 8:00am to 5:00pm Monday through Friday. The employee will interact with both Domestic and International customers.

  • Fast paced department
  • Business to Business Sales and Service

Responsibilities:

  • Processing orders for both domestic and international customers
  • Tracking orders to ensure timely delivery
  • Assisting customers with es and product information
  • Collaborating with production to expedite critical orders
  • Extensive computer work with minimal telephone calls

Requirements:

  • Looking for a very detail-oriented person who enjoys multi-tasking and providing a high level of service to customers. Good communication and computer skills required. Knowledge of Sensors industry is not required. Extensive computer work with minimal phone calls.

Benefits :

  • Insurance: medical, dental, life, short and long term disability
  • Paid vacation
  • Paid sick time
  • Paid holidays
  • 401(k) plan
  • Annual performance reviews

MAMAC Systems, Inc. *has been designated as an essential supplier by the by the Department of Homeland Security, Defense and Agriculture to support our customers who are deemed as critical infrastructure manufacturers.

Please send resume along with salary requirements to:
MAMAC Systems, Inc.
8189 Century Boulevard
Chanhassen, MN 55317
[website]

MAMAC Systems participates in E-Verify.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday

COVID-19 considerations:
MAMAC Systems, Inc. strictly adheres to CDC guidelines to minimize the impact of COVID-19 in our operations to insure the health and safety of our employees. Physical distancing, masks and gloves are advised for non-vaccinated Location: In person

Example 7

Job Description:

As a Sales Support Specialist at Nations Mortgage, you'll be an important part of helping our business succeed. As a Mortgage Sales Support Specialist, you will play an important role in providing essential support to our loan officers in processing loan applications and maintaining excellent customer relationships.

Responsibilities:
  • Assist the sales team in prospecting, lead generation, and customer relationship management.
  • Actively engage in sales processes to meet or exceed sales targets.
  • Assisting loan officers with gathering and organizing loan application documentation.
  • Communicating with customers to collect necessary information and paperwork.
  • Interact with clients in a friendly and professional manner.
  • Maintain accurate records of customer interactions and transactions.
  • Participate in training sessions to enhance product knowledge and sales skills.
  • Work closely with the sales team to achieve collective goals.
  • Assisting with other tasks as needed to support the loan origination process.

Qualifications
  • High school diploma or equivalent (Bachelor's degree is a plus but not required).
  • Previous experience any type of sales is preferred
  • Strong communication skills.
  • Ability to provide exceptional customer service to clients.
  • Ability to learn quickly and adapt to a fast-paced environment.
  • Detail-oriented with strong organizational and time management skills.
  • Able to work with others in a team-oriented setting.
  • Demonstrated eagerness to learn about the mortgage industry and stay updated on industry regulations.

Benefits
  • Hourly PAY + Commission!
  • Full coverage of expenses for obtaining a mortgage license and required training.
  • Competitive commission splits with potential for performance-based bonuses.
  • Leads provided daily.
  • Comprehensive health, dental, and vision insurance.
  • 401K 4% match.
  • Licensed in AL, AZ, CA, CO, CT, FL, GA, KY, LA, MD, MI, NC, OH, OK, PA, SC, TN, TX, VA, WI + several other states
  • Large lender database and CRM platform
  • Most Importantly - Ongoing mentorship and the support of an experienced and successful team

About Us:

Nations Mortgage, LLC is a dynamic and rapidly growing financial services company committed to helping individuals achieve their dreams of homeownership and providing a refinancing experience that's custom designed for each client. Our team is dedicated to providing unparalleled service, innovative solutions, and a seamless lending experience. As licensed mortgage originators, our reputation is built on professionalism, integrity and the ability to keep transactions on track. We are passionate about helping our clients, and focus on bringing them peace of mind throughout the home financing process.

Job Types: Full-time, Commission

Pay: $50,000.00 - $200,000.00 per year

Benefits:
  • 401(k) 4% Match
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Compensation package:
  • Bonus opportunities
  • Commission pay
Schedule:
  • Monday to Friday
Work setting:
  • In-person
  • Office



Ability to Commute:
  • Southfield, MI 48033 Location: In person

Example 8

Overview:

PIC Corporation is a dynamic and growing company in the consumer goods sector. We are currently celebrating our 71st year in business. We’re seeking a motivated and enthusiastic recent college graduate to join our sales team. As an Entry-Level Sales Support Specialist, you’ll have the opportunity to learn and grow while contributing to our success. This is an excellent opportunity to begin your career in sales.

(We are not accepting recruiting firm solicitations)

Responsibilities:
  • Sales Support: Support senior sales representatives in managing client accounts, including lead follow-up, customer relationship management, and product knowledge.
  • Prospecting: Identify potential clients through research, networking, and outreach.
  • Client Communication: Communicate with clients via phone, email, and in-person meetings to understand their needs and provide solutions.
  • Sales Administration: Handle administrative tasks such as sales reporting and trade show coordination.
  • Market Research: Stay informed about industry trends, competitor activities, and market developments.
  • Collaboration: Work closely with the sales team to achieve individual and team sales targets.

Qualifications:
  • Bachelor’s degree (recent college graduates welcome!)
  • Strong communication skills
  • Positive attitude and willingness to learn
  • High level of integrity and professionalism
  • Proficiency in Microsoft Office Suite -
  • Excel Proficiency required

Benefits:
  • Competitive salary
  • Comprehensive training program
  • Opportunities for career advancement
  • Health
  • 401(k) plan

Job Type: Full-time

Pay: $43,254.00 - $52,091.00 per year

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday



Ability to Commute:
  • Linden, NJ 07036 Location: In person

Example 9

The Sales Support Specialist is responsible for planning and coordinating sales from the initial client approach to order placement. This role involves managing three main areas: Pricing, Images/Samples, and Schedules.

This role will need to commute to West Los Angeles.

Key Responsibilities:

Pricing: Adapt item pricing for individual client needs (quantities, delivery points, royalties, packaging, etc.), provided by the project manager.

Images/Samples: Coordinate with team members to ensure samples reach customers:

  • Work with project managers on approvals and embargoes before forwarding images/samples to clients.
  • Maintain confidentiality and watermark images (and samples if needed).
  • Collaborate with the Artist Team to maintain the Snapco sales deck.
  • Coordinate with sales on customer needs for samples.
  • Coordinate with the factory on sample availability.

Schedules: Track when customers need samples and pricing to consider and place orders in a timely manner.

Success Metrics:

  • Ensure all customers are aware of each cinema program we offer.
  • Ensure interested customers receive pricing in time to place an order.
  • Ensure interested customers receive images and/or samples in time to place an order.
  • Ensure each customer either places an order or clearly declines.
  • Maintain tracking tables that keep the sales/management team informed of the status of pricing/samples/order placement.

The Sales Support Specialist will work closely with the Director of Key Accounts and the executive team who are actively reaching out to customers and soliciting orders and will assist in coordinating the overall sales effort.

Assist in Sales Forecasts allocations.

Assist Sales Leadership in assigned tasks.

Qualifications:

3+ years professional experience
Proficient in MS Office (particularly Outlook and Excel), with the ability to aggregate business data, apply formulas and functions to quickly summarize information.
Detail-oriented with strong analytical and problem-solving skills.
Ability to handle multiple projects simultaneously and deal positively with changing priorities.
Excellent verbal and written communication skills.
QuickBooks experience a plus.

Job Type: Full-time

Pay: $69,500.00 - $75,500.00 per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Compensation package:
  • Bonus opportunities
Schedule:
  • Monday to Friday

People with a criminal record are encouraged to apply



Experience:
  • Sales Support: 3 years (Preferred)

Willingness to travel:
  • 25% Location: In person

Example 10

Work within the Sales Support Team which has ownership of all Sales Data in both the financial track (QuickBooks - Customer POs) and the production track (MES - Physical part flow). Coordinate with internal departments to ensure that all systems are in alignment and that all orders are tracked and processed within promised turnaround times.

JOB Duties

Take ownership of customer order pipeline including:

  • Coordinating with internal and external customers to resolve order discrepancies
  • Receiving, verifying the accuracy of, and processing Purchase orders from customers utilizing QuickBooks and MES systems (and customer systems where available)
  • Monitoring WIP and actively working with internal and external customers to resolve roadblocks to on-time delivery including revising due dates, locking orders to prevent incomplete or incorrect shipments
  • Coordinating with internal departments to prevent and resolve Accounts Receivable issues
Take ownership of internal non-conforming product flow including:
  • Monitoring Incoming Rejection & Non-Conformance lists
  • Working with Quality Department to clarify recommendations
  • Processing routine and auto-dispositioned cases through MES
  • Pulling reports for items needing customer feedback and providing them to Sales Reps along with projected costs of recommended resolutions
  • Processing IR/NC cases through MES according to customer feedback received
  • Aligning all systems when order changes occur
  • Communicating changes to internal departments
Manage Spare Parts inventory including:
  • Initiating orders for stock where min/max levels exist
  • Processing orders for spot buys
  • Taking ownership of physical movement to and from stock shelves
  • Processing customer orders in MES
  • Physical inventory counts as needed
  • Coordinate new item registration process across all systems to ensure data integrity and accurate records
  • Escalate to Sales Representatives or/and management team when issues arise
  • Work collectively
  • Other duties as required

Knowledge, Skills AND Abilities:
  • Strong computer skills including QuickBooks, Excel, PowerPoint, and Access.
  • The ability to perform multiple complex analyses simultaneously.
  • The ability to communicate effectively, verbally and in writing.
  • Work independently and use good judgment.
  • Demonstrate pro-active attitudes, practices and behaviors for organizational goal attainment.
  • Ability to coordinate activities effectively and maintain professional relationships with clients and colleagues.
  • Complete projects and assignments in agreed upon timeframes.

Experience/Education:
  • Four year college degree preferred.
  • Two or more years of prior customer service, production control, or accounting experience preferred.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Cell phone reimbursement
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Travel reimbursement
  • Vision insurance
Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
Supplemental Pay:
  • Bonus pay

Ability to commute/relocate:
  • Hillsboro, OR 97124: Reliably commute or planning to relocate before starting work Location: One location

Example 11

SALES Support Specialist (WINE & Spirits)

Northern Territory Arlington Heights

Come join our team! Lakeshore Beverage is seeking individuals interested in starting a new beverage career. We are seeking a Wine and Spirit's Specialist to effectively present the company's brands and values to consumers. This career is perfect for those interested in a new career. Head to the link below to read even more about this and other exciting opportunities!

This position is responsible for:

Establishing, managing, and delivering on Wine & Spirits suppliers with Lakeshore Beverage sales team in the Off Premise independent package liquor segment

Establish Wine & Spirits Portfolio programming that is ahead of the curve'

Lead weekly KPI routine with wholesaler sales team (distribution, displays, activation)

Provide significant feedback to supplier partners

  • Day to day responsibilities include:
  • Manage targeted account list
  • Develop relationships with key account gatekeepers
  • Achieving or exceeding monthly sales & distribution goals
  • New product launch strategy and execution
  • Key account calls to sell-in new distribution and programming
  • Assist with inventory and forecasting
  • Collaborate with marketing team to ensure programs and initiatives are well communicated
  • Assist in the Training and Development of the Sales and Management Team
  • Conduct ride-withs with sales team
  • Host in-house training sessions
  • Execute retailer trainings

Successful candidates must possess the following:
  • The ability to work in a team setting
  • Advanced knowledge of Wine & Spirits
  • Proficient in Microsoft Office Products
  • Minimum of 3 years of experience in the alcohol industry

A Bachelor's Degree preferred, but not required for an otherwise-qualified candidate.

Position Reports to:
w Wine & Spirits Sales Director

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • Monday to Friday
Supplemental pay

Work Location: One location

Example 12

Team:Little Unicorn is a young, growing company based in Logan, UT. We manufacture and design quality soft goods in the infant and toddler industry. Our products are sold in over 1000 stores across North America and distributed in over 20 countries. We are passionate about bettering the lives of our customers and energized by a positive work environment.

We are currently looking to support our sales team efforts with a full or part-time sales support specialist. This role would be responsible to:

  • Support key accounts and sales channels
  • Communicate with sales partners and buyers
  • Work with our operations and logistics team to ensure orders are processed and delivered to customers
  • Work with sales reps to ensure tasks from meetings are executed and communicated with customers
  • Find new customer leads and research new business opportunities

Daily and Monthly Responsibilities
  • Assist executive account reps with daily tasks
  • Review numbers related to reports and customers to help customers make buying decisions
  • Follow up on meeting efforts and tasks to ensure projects are completed
  • Communicate with operations team to ensure orders flow properly
  • Organize information from sales team and prioritize daily tasks
  • Email buyers and other sales partners
  • Reports to the VP of Sales

Skills and Qualifications
  • Some experience toward a bachelor's degree in sales, communications, or related discipline
  • Detail oriented and strong organization skills
  • Ability to manage up and follow through on tasks
  • Works well on a team
  • Self-motivated and proactive with job responsibilities
  • Proficiency in excel, Microsoft office suite, email and CRM management software
  • Ability to work hybrid in-office and remote

Why is this role perfect for you?
  • Opportunity to be part of a team and a key contributor for a young and growing business to further develop your career
  • Flexible schedules to work around school and family
  • Experience the energy of small business and being involved with different departments within a company.

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Cell phone reimbursement
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
Schedule:
  • Monday to Location: One location

Example 13

MP Biomedicals is dedicated to giving scientists and researchers innovative, quality tools and superior service to aid them in their quest for ground-breaking discovery and turning the hope for life-changing solutions into a reality.

We manufacture and sell more than 55,000 products and are one of the only companies in the industry to offer a comprehensive line of life science, fine chemical and diagnostic products.

Working at MP Biomedicals

At MP Biomedicals, we are striving to make the world a better place. Whether your work has you developing innovative new products, supporting customers to keep their projects on track, or delivering diagnostic solutions, our team comes together to help advance scientific discovery.

We foster an environment of teamwork and creativity, but also value the importance of your unique talents and contributions. Join MP Biomedicals today to advance your career and help make the world a better place.

Job Summary

The Channel Sales Support Specialist maintains relationships with assigned channel partners to help strengthen relationships and drive sales. The Channel Support Specialist represents an entire range of company products and services to assigned partners. They will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. They should be able to close sales and meet targets.

Responsibilities:
  • The Channel Sales Support Specialist is responsible for maintaining and strengthening distributor relationships and meeting requirements to achieve sales and profitability objectives. Responsibilities will include:
  • Communicating with prospective customers via email and phone. Actively qualifying, responding, ing, negotiating, following up on, and securing the associated business.
  • Understanding customers' needs and identifying sales opportunities using MP Bio's portfolio of products.
  • Working with internal teams (i.e., customer service, product managers, marketing, operations, finance, etc.) to answer potential customers questions and providing the customer with the requested and/or additional information.
  • Maintain compliance with distributor partners to meet requirements and improve relations.
  • Manage and update all discontinuations and new product introductions with regards to Distributor partner B2B catalogs.
  • Work with distributors in collaboration with and under the guidance of the Sr. Channel Sales Manager to meet or exceed supplier performance metrics.
  • Proactively assess, clarify, and validate distributor needs on an ongoing basis.
  • Act as a liaison between distributor portfolio teams and internal teams to support customer marketing initiatives, catalog updates, orders, and inquiries.
  • Create content designed to educate and train distribution representatives on key product selling features and coordinate training with distributor sales force.
  • Assist with developing marketing strategies and submitting content to meet deadlines for marketing activities.
  • Partner with the extended team to manage product data on distributor websites.
  • Coordinate contract and pricing negotiations with channel partners and ensure partner compliance with agreements.
  • Monitor sales and operational results to track KPIs and improve sales.
  • Staying informed about competing products and services.
  • All other duties as assigned.

Qualifications:
  • 2+ years of life science experience desired.
  • Previous education or training in business or related field.
  • Demonstrated history of either distributor management experience, customer service experience, or sales and/or business development experience.
  • Proficiency in Microsoft Office and CRM software such as ZOHO CRM.
  • Excellent communication skills, both verbal and written.
  • Good organizational skills and the ability to multitask.
  • Excellent phone skills.
  • Exceptional customer service skills.
  • Strong listening and sales skills.
  • Demonstrated ability to achieve targets.

In Addition to Very Competitive Wages, MP Biomedicals offers a comprehensive list of benefits including:
  • Bonus Pay
  • Free Breakfast on Mondays
  • Catered Lunches Tuesday to Friday
  • Childcare Credit- $100 per month, per child
  • Employee Referral Program- $1000 available for all positions
  • Paid Vacation and Paid Time Off
  • 10 Paid Holidays Per Year
  • 401k with company matching contributions
  • Very competitive Healthcare Benefits offering
  • Health Savings Account
  • Employee Assistance Program
  • Opportunities develop personally and professionally
  • And so much more .

Recruiters: Please note that MP Biomedicals does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to MP Biomedicals will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. At the present time, we are not looking to add to our approved partners list. Thank you for your cooperation.

Job Type: Full-time

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Travel reimbursement
  • Vision insurance
Schedule:
  • 8 hour Location: One location
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

What Does A 337741879customer service4.81customer service representative2.35sales1.57seasonal1.21retail0.973831374428808.6021.0638.90HOURLY1335336002025-10-012025-10-312025-09-012025-09-302025-11-05Sales Support Specialist Do?

Sales Support Specialists provide assistance to the sales team to ensure customers are satisfied with the sales department’s performance. They’ll complete clerical and administrative duties for the sales team, like scheduling appointments, answering customers’ questions and informing customers of their order statuses. Sales Support Specialists are responsible for gathering lists of sales leads and distributing them equally to sales team members.

They’ll create performance indicators for the sales team to follow, monitor their performances and create reports for the Sales Manager and Sales Director to review. Sales Support Specialists will also process various product or service orders and any requests for rush orders.

Sales Support Specialist Skills and Qualifications

A Sales Support Specialist needs to have excellent interpersonal skills in order to work efficiently within a team while having the ability to complete tasks and make decisions independently. Other essential skills a Sales Support Specialist should have include:

  • Computer literacy: In addition to data entry and typing, Sales Support Specialists need to have knowledge of basic spreadsheet and word processing creation software.
  • Time management and organization: These professionals use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly.
  • Customer service: Sales Support Specialists should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers.
  • Communication: Clear communication and the ability to explain concepts in simple terms are used to help the customer work through problems and accurately describe products.
  • Problem-solving: These professionals should be able to use critical and creative thinking to identify and resolve issues with products and orders.

Sales Support Specialist Salary Expectations

The average salary in the United States for a Sales Support Specialist is $15.35 per hour. Salaries may vary depending on a candidate’s level of education and experience as well as any relevant training or certifications. Your organization’s industry, market and geographic location may also impact salaries.

Sales Support Specialist Salary Expectations

2025-10-018.6021.0638.90HOURLY
  • Common salary: 21.06 HOURLY
  • Typical salaries range from 8.60 - 38.90 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Sales Support Specialist Education and Training Requirements

A Sales Support Specialist needs to have a minimum of a high school diploma, though some employers prefer candidates with an associate or bachelor’s degree in areas including business, economics and marketing. For Sales Support Specialists selling technical, scientific or medical products, pharmaceutical, engineering and science degrees can be beneficial.

Sales Support Specialist Experience Requirements

Depending on the needs of your organization, you may prefer entry-level candidates you can train in-house. You may also prefer candidates with a one to three years experience or more for senior positions. A 337741879customer service4.81customer service representative2.35sales1.57seasonal1.21retail0.973831374428808.6021.0638.90HOURLY1335336002025-10-012025-10-312025-09-012025-09-302025-11-05Sales Support Specialist can demonstrate expertise in essential skills by earning various certifications, including:

  • Certified Professional Sales Person (CPSP) Certification: This certification is obtained by completing a six-week course that teaches individuals how to improve communication skills and connect with clients on a personal level.
  • Customer Care Professional Certification: This certification teaches valuable communication and listening skills while helping individuals learn how to assist clients in a variety of settings.

Job Description Samples for Similar Positions

If you’re interested in hiring for a different position similar to Sales Support Specialist, consider these as well:

Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Frequently asked questions about Sales Support Specialists

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

Hire your next Sales Support Specialist today.

Build a job description

Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

No search results found

    Related articles

    20 Interview Questions to Ask Candidates
    Read article
    How To Hire Employees: A Step-by-Step Guide
    Read article
    Roles and Responsibilities Template (With 3 Samples)
    Read article