How to write a Shipping Clerk job description

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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What does a Shipping Clerk do?

Shipping Clerks ensure customers receive accurate orders in a timely manner. Shipping Clerks monitor merchandise leaving a company’s storage room or warehouse and ensure all related documents, such as shipping documents, invoices, and purchase orders, are in order. Shipping Clerks ensure products are properly packed and organized for safe shipment. Shipping Clerks are also responsible for cleaning, organizing, and labeling products in the warehouse or storage room.

Shipping Clerk job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimize your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialized, consider including the specialization in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

Examples of Shipping Clerk job titles

  • Shipping Clerk
  • Head Shipping Clerk
  • Shipping Clerk (with MS Office proficiency)
  • Shipping Clerk (Part-Time)
  • Shipping and Receiving Clerk

Shipping Clerk job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so job seekers can determine if they are qualified, or if the job is a good fit.

Example of a Shipping Clerk job summary

Our e-commerce business needs a Shipping Clerk to join our small staff. We’ve grown considerably from a two-person outfit to a 20-person business in the last three years, and our purchase volume has increased to more than 200 orders per day. Consequently, we need a highly organized and efficient shipping clerk to take over the shipping and receiving components of our operation. The successful candidate will handle both initial shipping and any returns or replacements. When necessary, he or she will also cross-train and participate in other aspects of the business, particularly on the administrative side.

Shipping Clerk responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to.

Examples of Shipping Clerk responsibilities

  • Print daily sales receipts and cross-check with computer software to ensure accuracy
  • Prepare and print shipping labels corresponding to shipping needs
  • Assemble and fill boxes and other cartons with items that need to be shipped
  • Affix proper postage to each package in preparation for shipping
  • Track inventory and report any shortages to sales team so we can update the website
  • Process orders based on the buyer’s preferred shipping system (e.g. USPS, UPS, FedEx, etc.)
  • Contact carrier and schedule shipping for each package
  • Maintain a clean and safe work area and update supplies as needed

Shipping Clerk qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful hire. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

Examples of Shipping Clerk skills

  • High school diploma/GED preferred
  • 1+ years’ experience in retail or e-commerce
  • Excellent organizational and time management skills
  • Ability to work well in a fast-paced environment with frequently changing dynamics
  • Capable of working a consistent schedule starting at 5AM
  • Ability to lift up to 50 lbs.

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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