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Store Associate Job Description: Top Duties and Qualifications

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A 66744356508retail11.03retail sales associate4.87cashier2.68sales associate1.95teen1.338820710105471227.2515.9430.65HOURLY88366613772025-10-012025-10-312025-09-012025-09-302025-11-05Store Associate, or Retail Store Associate, is responsible for engaging with customers and maintaining a well-organized retail store. Their duties include greeting customers and providing them with recommendations on particular products, unpacking product orders while maintaining accurate inventory records and performing routine cleaning procedures before and after business hours.

66744356508retail11.03retail sales associate4.87cashier2.68sales associate1.95teen1.338820710105471227.2515.9430.65HOURLY88366613772025-10-012025-10-312025-09-012025-09-302025-11-05Store Associate duties and responsibilities

Store Associates complete tasks that support the Store Manager and overall customer base. They often have the following responsibilities::

  • Clean the store and ensure products are properly displayed before the store opens.
  • Organize merchandise on shelves and restock them when they become empty.
  • Find and retrieve store merchandise.
  • Advise customers concerning particular products or services.
  • Perform routine inventory counts and submit reports to the Store Manager.
  • Carry out other store administrative tasks as directed by the Store Manager.
  • Upsell to customers through recommendations.

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Store Associate Job Description Examples

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
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What does a 66744356508retail11.03retail sales associate4.87cashier2.68sales associate1.95teen1.338820710105471227.2515.9430.65HOURLY88366613772025-10-012025-10-312025-09-012025-09-302025-11-05Store Associate do?

Store Associates can work in various retail environments, including locally-owned small businesses, boutiques, department stores or shopping malls. They work closely with other Store Associates to carry out daily procedures like restocking shelves, organizing supply rooms or managing the cash register. Their job is to assist customers in finding specific products, and they also have a responsibility to administer refunds or handle customer complaints. They may also be responsible for coming up with unique product displays to spark interest and drive sales.

66744356508retail11.03retail sales associate4.87cashier2.68sales associate1.95teen1.338820710105471227.2515.9430.65HOURLY88366613772025-10-012025-10-312025-09-012025-09-302025-11-05Store Associate skills and qualifications

A 66744356508retail11.03retail sales associate4.87cashier2.68sales associate1.95teen1.338820710105471227.2515.9430.65HOURLY88366613772025-10-012025-10-312025-09-012025-09-302025-11-05Store Associate needs a variety of practical skills for this position. The main skills and qualifications of a Store Associate include:

  • Excellent critical and problem-solving skills
  • Customer service skills
  • Written and verbal communication skills
  • Ability to perform simple calculations
  • Integrity
  • Professional image
  • Ability to work in a fast-paced and busy environment

Store Associate salary expectations

A Store Associate makes an average of $12.62 per hour. The exact amount may depend on the level of experience, education and geographical location of the applicant. Depending on the type of store, some Store Associates can make an average of $10,000 per year in commissions. Some common benefits include an employee assistance program and an employee discount at the company they work for.

Store Associate salary expectations

2025-10-017.2515.9430.65HOURLY
  • Common salary: 15.94 HOURLY
  • Typical salaries range from 7.25 - 30.65 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Store Associate education and training

The person applying for this job should have a minimum of a high school diploma. Because this is an entry-level position, candidates are not required to have a bachelor’s degree or professional training and certification. New graduates with sales or marketing experience and a passion for serving customers in a fast-paced retail space are encouraged to apply. Other credentials are a plus if you’re looking for career growth.

Store Associate experience requirements

The right candidate should have at least 1 year of experience working in a retail store. The person should have basic sales training and excellent customer service skills. On-the-job training is often provided before a new employee is sent to their work station. A qualified candidate should be able to resolve customer complaints quickly or be able to defer to the Store Manager so that the appropriate action can be taken.

Job description samples for similar positions

If you’re writing a job description for a related position to the Store Associate, see our job descriptions for similar roles:

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Frequently asked questions about Store Associates

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Job Description Examples

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