Store Clerk Job Description: Top Duties and Qualifications

A Store Clerk, or Store Associate, provides in-store assistance to customers browsing inventory or checking out items. Their duties include welcoming customers to the store, answering questions about products and using a cash register to process purchases.

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Store Clerk Duties and Responsibilities

A high-quality Store Clerk should be able to perform various duties and responsibilities. They should ensure that customers have a satisfactory shopping experience. Store Clerks should do this by attending to clients needs and answering any questions they might have regarding the store’s products. The following are more duties and responsibilities to look out for in a Store Clerk candidate:

  • Receive customers and assist them with the selection of merchandise
  • Greet, interact and monitor customers to assist the store in loss prevention
  • Display and organize products in a store for the customers to locate easily
  • Help customers in billing and payment processes at the stores counter
  • Communicate information about product availability, nutritional information and ingredients
  • Maintain the outlook of the store through dusting, cleaning and restocking merchandise on the shelves
  • Handle record keeping and re-ordering systems
  • Help with preparation for displays, trade shows and windows

Store Clerk Job Description Examples

 

Example 1

Fast Fashion is out, Thrifting is in! Join the Goodwill of Central Iowa team where you will have the power to change lives, strengthen communities, and directly impact the environment. Apply today! Career opportunities with *Goodwill of Central Iowa* provide so much more than your average position. See how GOOD your workday could be as a *Store Clerk* for Goodwill! By joining our retail team as a Store Clerk, your work will aid our mission of improving the quality of life for all individuals by providing skills training and helping people find jobs. You will be the first point of contact for Goodwill customers and the face they remember. We are looking for enthusiastic individuals who want to provide excellent customer service and take pride in working with valuable donations from our community. *Part-Time Store Clerk* Job ID: 2005-2021 Location: 6630 Mills Civic Pkwy, West Des Moines, IA [phone number]Type: Regular Part-Time; Non-Exempt Starting Pay Rate: $15.00/hour *Some Weekend Availability Required* *Cashier Experience Preferred* *What you'll do here: * * Practice safe cash handling and operate the cash register, including calculating and balancing cash register as scheduled * Greet, assist, and engage with customers in a helpful and courteous manner * Receive donations from the public * Sort donations, stack and organize sorted merchandise, ensure quality of goods processed meets standards * Work with supervisors to arrange and rotate items on the sales floor, keep merchandise organized and easily accessible to customers * Carry out general cleaning tasks, such as: sweeping, scrubbing, dusting, and mopping * Use a dolly, wheeled cart, pallet jack, and possibly riding or walk-behind forklift * Meet daily production goals * Other duties as assigned *What you’ll need: * * Excellent customer service skills * A high school diploma or currently attending high school or GED classes, or a minimum of four years of any combination of military service, high school, or related full-time paid employment * Availability to work days, evenings, and weekends * Ability to carry, lift, push or pull 40 pounds * Ability to tolerate variations in work environment temperature * Ability to stand for long periods of time * Be at least 16 years of age * Effective communication and basic math skills * Must be able to pass a criminal background check and a dependent adult and child abuse background check *Ideal candidates will: * * Be a team player who is eager to work with a variety of people in a helpful, upbeat manner * Have retail experience and familiarity with using point-of-sale (POS) systems *Perks: * In addition to working in a fun environment with a fulfilling mission, candidates for this role can also expect: * A competitive retail industry salary * A 15% discount at our retail stores * A unique work environment, with interesting products and a diverse clientele- Never the same day or the same donation twice! * The ability to take 10,000 steps per shift- This role will keep you active and healthy! _Goodwill of Central Iowa and our affiliates are Affirmative Action, Equal Opportunity Employers and E-Verify Participants_ *Apply Today! Open Interviews every Tuesday!* Cityview &;Best Local Thrift Shop&; 2018, 2019, and 2020 Winner! Job Type: Part-time

Example 2

Qualifications: High school diploma or GED. Must be 21 years of age or older.
  • Ability to perform accurate mathematical calculations.
  • High energy and strong work ethic, excellent interpersonal skills.
  • Strong guest service skills, works well with others in a team environment
  • Sufficient visual acuity to check identification.
  • Ability to read and understand instructions for operation of electronic cash registers and other equipment.
  • Must be able to climb a ladder to stock shelves, make price changes, etc. Responsibilities: The Convenience Store Clerk is responsible for welcoming guests with prompt and courteous service, providing a friendly customer experience, maintaining merchandise, and supporting store goals and initiatives at Randee's Food and Liquors. The position is responsible for the sale of store merchandise, processing transactions at the point of sale, and assisting in the overall operations at the Convenience Store.
  • Delivers guest service with a “how may I help you?” attitude.
  • Knowledge of basic cash handling procedures including simple math, assuring proper sale and accounting of money during shift.
  • Accurately account for price overrides, store use of merchandise, voids, returns and waste.
  • Keep store shelves, and displays fully stocked at all times.
  • Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.
  • Complete cleaning including floor sweeping and mopping, restroom cleaning during shift.
  • Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations. Job Type: Part-time Pay: $14.00 - $16.00 per hour Schedule: * Day shift COVID-19 considerations: All customers and employees are required to wear a mask, frequent sanitization of surfaces. Education: * High school or equivalent (Required) Work Location: One location
  • Example 3

    Busy pool store looking for a dependable motivated customer service oriented employee to join our team. We are a unique pool service, repair and renovation business. Store duties include but are not limited to; conducting sales in the POS register, conduct water analysis, *working with customers, explaining our products answering customer calls, creating work orders, maintain a clean store environment for our customers and stocking product on shelves. Pool experience preferred, will train. * Immediate Opening. *Pay is negotiable based on experience. Applicants should ideally possess the following skills / qualifications: * Prior knowledge of pool filters, pumps and motors is ideal (we will train you if necessary). *Reliable transportation to and from work. * Ability to handle physical workload (lift items up to 50 pounds without restrictions). *Present oneself in a courteous and professional manner. * At least 21 years of age. *Should have excellent customer service skills, bilingual in Spanish.* Physical Requirements: *Walking * Standing *Pushing * Pulling *Repetitive lifting Management: * stocking shelves with product Day Typical start time: *9AM Typical to 6PM Pay Frequency: * Bi weekly or Twice monthly Desired Skill(s): *Cash register/POS systems * Transactions for multiple payment types, including credit cards and cash *Basic math skills * Ongoing instore virtual training Please see *Rod Fuller* 941-626-5873 *Part time and full-time positions available. Job Type: Full-time Pay: From $12.00 per hour Benefits: * 401(k) * 401(k) matching Schedule: * 8 hour shift Application Question(s): * Have you worked on a home pool before? Are you skillful with your hands? Please describe. * Driver's License (Required) Work Location: One location

    Example 4

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Apply @ [website] Job Types: Full-time, Part-time Pay: $12.00 - $14.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Tuition reimbursement * Vision insurance Schedule: * 8 hour shift * Day shift * Holidays * Night shift * Weekend availability COVID-19 considerations: Mask required. Face shields may be worn with doctors note or religious exceptions Ability to * Madeira, OH 45243: Reliably commute or planning to relocate before starting work (Preferred) Work Location: One location

    What Does a Store Clerk Do?

    Store Clerks work in physical retail locations to facilitate sales and other customer interactions. Their role is to provide a hospitable shopping environment for customers to encourage people to make purchases. Store Clerks organize merchandise in attractive displays, keep the store clean and organize additional inventory for easy restocking. Handling money is one of the main responsibilities of Store Clerks, who must access different forms of payment, provide correct change and organize receipts. When completing sales, handling returns and exchanges or responding to complaints, Store Clerks adhere to company policies and communicate with Store Managers to resolve issues.

    Store Clerk Skills and Qualifications

    A successful Store Clerk will have certain skills and qualifications. Including this category in your job description will help you hire a candidate with a high capability of performing the job. The following are some skills and qualification to include in your Store Clerk job description:

    • Good verbal communication and interpersonal skills
    • Excellent customer service skills
    • Exceptional work ethic and strict adherence to company policy and sales goals
    • Ability to work flexible hours and multitask in a fast-paced environment
    • Strong organizational skills and detail-oriented
    • Ability to work in a team and independently with minimum supervision
    • Time management and ability to prioritize tasks given
    • Willingness to learn about new items and procedures quickly

    Store Clerk Salary Expectations

    The average salary for a Store Clerk is $11.15 per hour in the United States. This rate is subject to variation due to differences in location and size of a store. When coming up with a fair compensation, ensure you review Store Clerks’ salaries within stores in your geographical area and those in your size of operation.

    Store Clerk Education and Training Requirements

    Education and training requirements are important in a Store Clerk job description because they indicate that the candidate has academic and training for the job. Therefore, a Store Clerk should have at least a high school diploma or equivalent. A college degree might be an added advantage, but not a priority. Instead, the candidate should have previous training in store operations. A Store Clerk should also have knowledge of computer applications and computerized inventory systems. It is important for the candidate to have extensive knowledge of preferred brands and products.

    Store Clerk Experience Requirements

    A Store Clerk’s experience requirements are necessary in a job description because they guarantee a candidate’s capability to fulfill the job’s responsibilities. In this regard, a Store Clerk candidate should have experience in inventory management, stockroom operations and store keeping. The candidate should also have experience in customer service. Experience in product promotion and description is necessary for sales. A Store Clerk should also have experience working in a busy environment and therefore be able to walk and stand for long periods.

    Job Description Sample for Similar Positions

    In case this is not exactly what you are looking for, we have other similar job descriptions that might meet your requirements. These include:

    Frequently asked questions about Store Clerks

     

    What is the difference between a Store Clerk and a Salesperson?

    Salespeople and Store Clerks both help customers buy products and services, but they serve slightly different roles. Salespeople actively seek out leads for people who might be interested in making a purchase while Store Clerks provide more passive support to people on the shop floor. Salespeople tend to have more in-depth knowledge about specific products from their employer and work to upsell customers on additional products. Store Clerks perform more general store maintenance and direct consumers to the items they are looking for before entering the sale into the register.

     

    What are the daily duties of a Store Clerk?

    Store Clerks generally work an opening shift, a closing shift or a swing shift where they provide additional assistance to whoever set up the shop in the morning or locked up at night. They wipe down display cases, dust inventory on the shelves, move misplaced items and straighten untidy inventory. They welcome customers, pull merchandise from the shelves, scan items and place them in bags. Store Clerks count the money in the register and batch out credit card machines at the beginning and end of each shift, dropping earnings in the store safe.

     

    What are the characteristics of a good Store Clerk?

    Good Store Clerks are outgoing and friendly when greeting customers as they enter the store and browse the available inventory. They have an interest in the type of products they sell so they can more easily discuss their features and make recommendations to the consumer. They enjoy keeping things tidy and making creative, visually appealing store displays, thinking about what item placements could encourage more purchases. Successful Store Clerks have good mental math skills so they can quickly give the right amount of change with bills and coins of different values.

     

    What should you look for on a Store Clerk's resume?

    Store Clerk resumes should feature previous customer service experience, preferably in a retail environment where they handle the checkout process and customer inquiries. Strong candidates display a customer-oriented mindset by explaining how they improved customer relations and cultivated a hospitable environment in past positions. Look for resumes that reference experience handling money and using a cash register or similar POS system to indicate which candidates would be able to quickly learn how to use your register functions. Top Store Clerk resumes may also show advanced communication skills like speaking multiple languages.

    Job Description Examples

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