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Store Clerk Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A 333442050retail4.71kroger3.6warehouse1.49cashier1.45sprouts1.362213632448407.2515.3627.70HOURLY541331602025-10-012025-10-312025-09-012025-09-302025-11-05Store Clerk, or Store Associate, provides in-store assistance to customers browsing inventory or checking out items. Their duties include welcoming customers to the store, answering questions about products and using a cash register to process purchases.

Store Clerk Duties and Responsibilities

A high-quality 333442050retail4.71kroger3.6warehouse1.49cashier1.45sprouts1.362213632448407.2515.3627.70HOURLY541331602025-10-012025-10-312025-09-012025-09-302025-11-05Store Clerk should be able to perform various duties and responsibilities. They should ensure that customers have a satisfactory shopping experience. Store Clerks should do this by attending to clients needs and answering any questions they might have regarding the store’s products. The following are more duties and responsibilities to look out for in a Store Clerk candidate:

  • Receive customers and assist them with the selection of merchandise
  • Greet, interact and monitor customers to assist the store in loss prevention
  • Display and organize products in a store for the customers to locate easily
  • Help customers in billing and payment processes at the stores counter
  • Communicate information about product availability, nutritional information and ingredients
  • Maintain the outlook of the store through dusting, cleaning and restocking merchandise on the shelves
  • Handle record keeping and re-ordering systems
  • Help with preparation for displays, trade shows and windows

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Store Clerk Job Description Examples

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
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What Does a Store Clerk Do?

Store Clerks work in physical retail locations to facilitate sales and other customer interactions. Their role is to provide a hospitable shopping environment for customers to encourage people to make purchases. Store Clerks organize merchandise in attractive displays, keep the store clean and organize additional inventory for easy restocking. Handling money is one of the main responsibilities of Store Clerks, who must access different forms of payment, provide correct change and organize receipts. When completing sales, handling returns and exchanges or responding to complaints, Store Clerks adhere to company policies and communicate with Store Managers to resolve issues.

Store Clerk Skills and Qualifications

A successful 333442050retail4.71kroger3.6warehouse1.49cashier1.45sprouts1.362213632448407.2515.3627.70HOURLY541331602025-10-012025-10-312025-09-012025-09-302025-11-05Store Clerk will have certain skills and qualifications. Including this category in your job description will help you hire a candidate with a high capability of performing the job. The following are some skills and qualification to include in your Store Clerk job description:

  • Good verbal communication and interpersonal skills
  • Excellent customer service skills
  • Exceptional work ethic and strict adherence to company policy and sales goals
  • Ability to work flexible hours and multitask in a fast-paced environment
  • Strong organizational skills and detail-oriented
  • Ability to work in a team and independently with minimum supervision
  • Time management and ability to prioritize tasks given
  • Willingness to learn about new items and procedures quickly

Store Clerk Salary Expectations

The average salary for a Store Clerk is $11.15 per hour in the United States. This rate is subject to variation due to differences in location and size of a store. When coming up with a fair compensation, ensure you review Store Clerks’ salaries within stores in your geographical area and those in your size of operation.

Store Clerk Salary Expectations

2025-10-017.2515.3627.70HOURLY
  • Common salary: 15.36 HOURLY
  • Typical salaries range from 7.25 - 27.70 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Store Clerk Education and Training Requirements

Education and training requirements are important in a Store Clerk job description because they indicate that the candidate has academic and training for the job. Therefore, a Store Clerk should have at least a high school diploma or equivalent. A college degree might be an added advantage, but not a priority. Instead, the candidate should have previous training in store operations. A Store Clerk should also have knowledge of computer applications and computerized inventory systems. It is important for the candidate to have extensive knowledge of preferred brands and products.

Store Clerk Experience Requirements

A Store Clerk’s experience requirements are necessary in a job description because they guarantee a candidate’s capability to fulfill the job’s responsibilities. In this regard, a Store Clerk candidate should have experience in inventory management, stockroom operations and store keeping. The candidate should also have experience in customer service. Experience in product promotion and description is necessary for sales. A 333442050retail4.71kroger3.6warehouse1.49cashier1.45sprouts1.362213632448407.2515.3627.70HOURLY541331602025-10-012025-10-312025-09-012025-09-302025-11-05Store Clerk should also have experience working in a busy environment and therefore be able to walk and stand for long periods.

Job Description Sample for Similar Positions

In case this is not exactly what you are looking for, we have other similar job descriptions that might meet your requirements. These include:

Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Frequently asked questions about Store Clerks

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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