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Systems Analyst Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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9 min read

A 292551366analyst5.8data analyst4.65it3.86information technology3.59systems analyst3.0818667620341323000.0088280.55194000.00YEARLY1189291642025-10-012025-10-312025-09-012025-09-302025-11-05Systems Analyst, or System Analyst, is responsible for determining the computing needs of a client and translating them into system specifications. Their duties include completing evaluations of hardware and software, giving advice to shareholders about their IT infrastructure and producing cost analysis of potential IT initiatives.

Systems Analyst duties and responsibilities

Some specific duties a Systems Analyst may be asked to perform include:

  • Training users on how to appropriately utilize their computer systems
  • Writing instruction manuals for systems
  • Consulting with managers to determine what role the systems play in the business
  • Testing the systems on a regular basis to ensure quality and function
  • Preparing costs and benefits analysis on systems
  • Brainstorming new ways to add more functionality to systems
  • Choosing and configuring the hardware and software of a system

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Systems Analyst Job Description Examples

Example 1

Title: Systems Analyst

Location: Louisville, KY (Remote Work)

Experience: 3+ Years

Note: This is a Production Support and the client is looking for junior profiles (3 to 5 yrs experience) with preference to local candidates around Louisville.
The member will be required to monitor the environment for State required transmission files, fix production issues, perform RCA etc
Candidate should have strong technical knowledge on Mainframe, Open Technologies including but not limited to .Net framework and Java.

  • Strong understanding of Cloud methodologies and Devops
  • Solid understanding of operations, technology, and processes

1. Works on set up of FTP and file transfers for existing state implementations
2. Collaborates with the Medicaid IT State Leads, business leaders, Medicaid Vendor Management, Incident and Problem Management, and other areas of IT, to understand and improve IT operational performance as it supports Medicaid business
3. Supports monitoring and addressing IT issues to make sure our Medicaid technology is performing optimally, maintaining compliance with all Medicaid state contract requirements
4. Participates on all the Major incidents impacting Medicaid Population and represent Medicaid s technology requirements in terms of state SLA, issue resolution, alternative ways to serve the Medicaid population during the outage
5. Involved in RCA (Root Cause Analysis) meetings to understand the root cause of the major incidents impacting Medicaid and discuss on solutions to avoid recurrence
6. Supports in leading the discussions related to the non-critical but major Medicaid issues to resolution which involves multiple internal IT areas
7. Supports in partnering with Medicaid Vendor Management in the negotiation and administration of the IT-related components of any such contracts, ensuring that state-mandated and Humana-standard SLAs are able to be effectively measured and enforced

Job Type: Contract

Salary: $33.00 - $39.00 per hour

Experience level:
  • 3 years
Schedule:
  • 8 hour Location: Remote

Example 2

Thank you for your interest in the Kern County Superintendent of Schools. In order to be considered for this position and access the complete job description, please apply online at [website] The deadline to apply for this position is December 14, 2022.

Definition
Under the direction of the Fiscal Operations Officer, monitor the activities and operations of the KCSOS Data Processing Department; develop modify and implement financial, human resource, and payroll procedures; facilitate communication with other KCSOS departments, school district personnel and other agencies. Work independently to provide primary business information applications support to all users at KCSOS and its districts, including training, help desk functions, production and technical support.

Experience:
At least three years experience working in a Data Processing department; two years experience working with the hardware environment required to operate QSS/Oasis software systems; two years experience managing and operating integrated business and student information software (preferably QSS products such as QSS/OASIS applications or similar business information systems applications); four years experience in information systems operations (preferably managing and using the MPE/iX OS, HP-UX, Unix, and/or Linux operating systems).

Education:
BA or BS degree in management information systems, computer science, business administration, finance, or related field, however, two years relevant work experience in a directly related position may be substituted for each year of post High School education.

Job Type: Full-time

Pay: $8,184.00 - $9,008.00 per month

Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Location: One location

Example 3

St. Johns County Board of County Commissioners is seeking a GIS Systems Analyst for our well established Parks & Recreation Department whose headquarters are located in beautiful St. Augustine, Florida.

St. Johns County residents enjoy a healthy quality of life with many perks including one of the top rated public school systems in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation s oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County!

Employees work in a team oriented environment in a variety of divisions with two common goals in mind: to provide the best services to our citizens and to be the best public utility in North Florida.

This position is responsible for performing assigned Geographic Information System functions in support of department operations. The work consists of varied GIS analysis duties. Frequent technology updates contribute to the complexity of the position. The purpose of this position is to complete assigned GIS functions and provide support for the GIS database operations of the County government. Success in this position contributes to the maintenance of accurate and completed GIS data.

Examples of Duties:

The ideal GIS Systems Analyst candidate must possess St. Johns County s core values of compassion, innovation, and trustworthiness and must work well in a collaborative team environment. Some of the major duties include but are not limited to:

  • Processes and completes mapping work requests from county staff and the general public.
  • Works with citizens and county personnel to coordinate related requests.
  • Interprets and performs complex spatial analysis on GIS data layers to produce maps, reports, and other products; Assists in the development of GIS applications for use by county staff and the general public; Develops scripts and related applications to assist in performing assigned duties; Develops and maintains GIS data layers and metadata.
  • Maintains equipment, software, and end-products, including but not limited to a library of frequently requested maps.
  • Provides training and technical support for end-users.
  • Maintains a full-time presence on the job.
  • Performs other duties as assigned.

Typical Qualifications:

Candidates for the GIS Systems Analyst position are encouraged to apply if they meet the following minimum qualifications:

  • Bachelor s Degree from an accredited college or university in a related course of study to the occupational field.
  • Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having had a similar position for one to two years.
  • An incumbent may be eligible for senior GIS Analyst upon demonstration of superior application of skills and knowledge required for the position, department director recommendation, and five (5) or more years of continuous service in the position.
  • Must possess and maintain a valid Florida driver s license and any other endorsements necessary to legally operate vehicles used while assigned to this position.
  • Must possess good interpersonal and communication skills in order to serve others.
  • Must be able to comprehend, speak and write the English language.
  • Must be able to operate a computer.

NOTE TO Applicants:

Candidates may apply through St. Johns County s Online Application System:[website]

Applications must be submitted through St. Johns County s Online Application System in order to be considered. Paper documents, emailed resumes or otherwise are not accepted in lieu of an application. All applications must be submitted before the advertised closing date.

St. Johns County Board of County Commissioners is a drug free workplace and equal opportunity employer.

All employment actions are taken without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information.

Job Type: Full-time

Pay: $54,056.20 per year

Benefits:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision Location: In person

Example 4

Title: Systems Analyst (Warehouse / Inventory Management)

Work Location: Remote

Duration: 6 Months

Job Type: Contract

Work Type: Remote

Pay Rate : 40$/hr

Note: Only hiring #W2 candidates for this role.

Job Description:

Duties:

  • A Systems Analyst is part of a team of Technology professionals supporting technical platforms and programs that deliver significant business value and its customers.
  • The System Analyst partners with internal stakeholders to analyze problems and data; and develop requirements for technology solutions.
  • This position interacts with people in both business and technical roles to create specifications and resolve issues with an eye toward continuous improvement.
  • This position works across department and functional lines on a variety of programs that range in scope, risk and complexity.

A day in the life

  • Elicit and analyze product, service and project/program requirements from stakeholders and critically evaluate against business impacts and solutions relative to both long and short-term business objectives; reconcile conflicts and decompose high-level information into actionable details
  • Collaborate with others to formulate creative ideas or solutions to move project forward
  • Drive, organize and maintain project artifacts through documentation and versioning
  • Participate during user acceptance testing for system enhancements including planning, preparation, execution and documentation of test case results to ensure original business requirements are met
  • Participate in planning, organizing and guiding tracks of work, including estimating work effort required to complete tasks and navigating unexpected changes and/or obstacles
  • Continuously improve work methods to increase overall efficiency and quality
  • Uses data to report status, performance and communicates using fact-based and relevant data
  • Can perform basic data analysis and testing tasks when needed
  • Familiar with Agile development concepts, planning and ceremonies

Skills: You own this if you have

  • A 4-year degree in related field preferred or equivalent experience
  • 3+ years of System or Data Analysis experience, retail experience is a plus
  • detail-oriented with a proven ability to drive business solutions
  • Possesses awareness and practical experience with technology (e.g., Cloud, APIs, services, Windows stack, open source, database technologies, etc.)
  • An understanding of SDLC methodologies
  • Experience translating business requirements into executable technical tasks
  • Flexibility in task assignments
  • Proven skill and commitment to building and maintaining relationships with all IT staff and users.
  • Able to effectively reconcile divergent demands of multiple parties in a constrained environment.

Job Types: Full-time, Contract

Salary: $40.00 per hour

Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday



Application Question(s):
  • Are you available on Location: Remote

Example 5

Position: Application System Analyst Senior

Campus: Irving, TX 75038

Duration: 12 weeks contract

Type: Full-time Contract

Pay Rate: $ 50 /hr.

Shift: Day (8 Hours)

Summary:

The Application System Analyst Senior plays a crucial role as a liaison between system end-users (customers), operational leaders, support resources, and vendors. They are responsible for designing, building, and optimizing assigned applications in a timely and high-quality manner. This role involves providing application support and optimization, collaborating with the Service Desk, and responding to service requests. The Senior Analyst must have the ability to analyze business requirements and workflows, applying their application knowledge to meet operational and organizational needs. They will also participate in project implementation, contributing to the analysis, testing, documentation, and implementation of medium to high complexity activities for assigned software. The Senior Analyst should possess a deep understanding of healthcare systems and be able to implement applications with minimal guidance. Strong communication, interpersonal, and teamwork skills are essential for success in this role.

Responsibilities:

Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions, and business processes to meet operational and technical requirements.

Provide independent guidance and leadership on quality assurance and testing initiatives, including the ability to lead teams through complex integrated testing processes and manage testing projects when necessary.

Demonstrate an advanced level of application understanding and apply expertise to help achieve customer goals and outcomes.

Tackle new challenges using experimentation, including learning from both successes and failures.

Job Types: Full-time, Contract

Salary: $50.00 per hour

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
Experience level:
  • 3 years
Schedule:
  • 8 hour shift
  • Day shift



Ability to commute/relocate:
  • Irving, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • 3M360: 1 year (Preferred)
  • Hyland OnBase: 1 year Location: In person

Example 6

Title Systems Analyst Reports to: Director of Technology Shift Type: Full Time Contract Length: 240 day contract Pay Scale: Licensed Personnel Salary Schedule (calculated on 240 days) Location: Technology Department Qualifications Requirements * Bachelor's degree in computer and information technology or a related field
  • Self-starter; able to work independently; organized.
  • Customer service oriented.
  • Maintains a high degree of confidentiality on sensitive issues. Duties and Responsibilities * Participate in the planning, organization, and implementation of activities related to the installation, and maintenance of computer hardware and software, local (LAN) and wide area (WAN) networks, tablets and mobile devices, video surveillance, wireless, door access control, telecommunications using VoIP technology and various peripheral equipment.
  • Prioritize and schedule requests for technical support services; estimate materials, equipment, and time requirements for daily computer support activities; ensure user needs are met and technical support issues are resolved in a timely manner.
  • Assist with training in all aspects of district hardware and software products.
  • Provide technical assistance to teachers, staff, and students on using computers, tablets, and software programs and on the proper use of peripheral electronic equipment.
  • Maintain a variety of records related to installation configurations, inventory, cabling, equipment maintenance, and technology service requests through Helpdesk.
  • Operate and maintain the District's cloud based services including the learning management system, digital signage, mobile device management, and Google apps for education domain.
  • Provide assistance to technicians in troubleshooting software, hardware, and network issues.
  • Install new programs and updates to existing District run programs.
  • Work with vendors to execute short-term and long-term projects according to plan and ensure that the project meets district standards.
  • Maintain the District's Mobile Device Management strategy for a 1:1 student initiative.
  • Conduct data extracts from student information systems for testing, library, email, mandated reporting and learning systems utilizing assigned software as required.
  • Maintain District physical and virtual servers including SAN, DHCP, DNS, VOIP and web applications; perform SQL programming of application interfaces; develop and support database systems.
  • Oversee the implementation of email policies, organizational units and email groups; create, maintain, update and remove staff email accounts as required.
  • Provide help desk support to site-based technicians; operate, install, configure, test and perform minor repairs to computer equipment, software and related peripherals; troubleshoot computer equipment and peripheral devices and report need for major repairs to appropriate personnel; utilize best client imaging practices.
  • Maintain a variety of records and reports related to computer repairs and inventory; update databases as necessary; process service requests and verify computer specifications; oversee purchasing functions for computers; obtain pricing.
  • Install and configure new technology as required; research, identify and evaluate new hardware and software that would benefit the campus and make purchasing recommendations.
  • Communicate with personnel and outside agencies to exchange information, coordinate activities and resolve issues or concerns; serve as a liaison between users, technicians, contractors, vendors and others.
  • Operate a variety of office equipment including a copier, fax machine, computer and assigned software; drive a vehicle to conduct work.
  • Perform other related duties as assigned. Physical Requirements * Must be able to work at a desk/computer for extended periods of time.
  • Regularly required to talk and listen.
  • Must be able to have repetitive wrist/hand/finger movement to work on computer and/or related office equipment.
  • May be required to grasp, push, reach, or stoop/kneel/crouch.
  • May be required to lift up to 30 Type: Full-time

Example 7

Since 1971, Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are affected by mental illness, developmental disabilities, and substance use disorders. The SQL Systems Analyst will primarily be expected to have strong technical expertise as required for data extraction, analysis, and reporting; business expertise is required for comprehension of processes associated with an electronic health record enterprise system. Duties will include:
  • Designing of forms, reports, and dashboards using Microsoft SQL and Power BI tools or similar technologies.
  • Development of data extract/export processes and procedures to support data requests needs.
  • Write and maintain SQL scripts, views, triggers, and related functions.
  • Work extensively with internal teams, clients, and vendors, providing subject matter expertise and hands-on implementation experience.
  • Responsed to time-critical ad hoc data and reporting requests and participates in on-going report creation, administration, maintenance, trouble-shooting, tuning, and end user support and data reconciliation.
  • Responsible for working in and supporting the agency's electronic health record and connected systems. Full-time Benefits, include:
  • Virginia Retirement System (VRS)
  • Health, Dental and Vision Insurance
  • Flexible Spending
  • Employer Paid Life Insurance
  • Employer Paid Disability Insurance
  • Voluntary Life Insurance
  • Annual and Sick Leave
  • 10 Paid Holidays
  • Cancer/ICU and Accident Insurance
  • Legal Resources
  • Identity Theft Protection
  • Wellness Program
  • Employee Assistance Program (EAP)
  • 403(b) Deferred Compensation Plan
  • Group Long Term Care Type: Full-time

Example 8

Role Description Position:
  • Systems Analyst Location:
  • United States of America Reporting Relationship:
  • CIO/CTO * Website: *[website] * AIB International* For 102 years, AIB International has helped food manufacturers and distributors improve their food safety and quality management practices. Every day, its international team of inspectors, trainers, and regulatory experts work together with companies around the world, applying in-depth knowledge and technical expertise. AIB International is trusted by many of the world's most recognized brands by optimizing their processes, protecting the supply chain and enhancing organizations food safety culture. AIB International serves clients in over 120 countries in five major geographic regions: North America, Latin America, EMEA (Europe, Middle East, and Africa), China, and Asia Pacific. The services that AIB International provides includes training, inspections and consulting, research and product development, and certification. Mission: The mission of AIB International is to positively impact the food and beverage supply chain every day.
  • Equipping our customers and employees with knowledge and subject matter expertise
  • Supporting the delivery of safe, quality products
  • Promoting supply chain integrity Vision: To inspire the entire food and beverage industry to embrace and apply the highest integrity standards. * The Role* AIB International has over 240 full-time employees and 100 independent contractors worldwide with 70% of the population based in North America and 30% throughout the rest of world. Physical offices are in Manhattan, Kansas (Global Headquarters); Leatherhead, United Kingdom, and Shanghai, China and virtual offices are in Brisbane, Australia and Mexico City, Mexico. The Executive Leadership Team (ELT) and next level management team are positioned across the Americas, Europe, and Asia. AIB International generates over $45M+ in annual revenues and while they are a non-profit, the organization operates like a global for-profit business due to its client base and the competitive nature of the business activities. The Systems Analyst implements and oversees complex computer systems for the organization with the goal of increasing efficiency. System Analyst is responsible for observing and monitoring system activity to identify vulnerabilities or areas of improvement, work with key stakeholders to design and implement systems and or solutions, while documenting process / workflows and system requirements. * Key Success Metrics* Competencies: *
  • Accomplishes information systems and organization mission by effectively capturing business requirements, map processes, and develop functional specifications in support of business priorities
  • Implement complex IT solutions by defining and analyzing system problems, designing and validating standards and solutions, while documenting the process
  • Defines application problem by conferring with key stakeholders, evaluating procedures and processes.
  • Effectively capture business requirements, map processes, and develop functional specifications in support of business priorities
  • Ensures operation of complex IT solutions by training personnel and providing support
  • Coordinate testing and process changes through the organization as needed
  • Provide second-level technical support for end users, opening, updating, and closing Help Desk Tickets
  • Perform other duties as assigned by supervisor. * The Person*
  • Analytical & detail oriented:
  • Exceptional creative judgement and attention to detail. Strong analytical skills and data-driven mindset to report on and optimize large data sets.
  • Communication:
  • Proficiency in writing and editing to craft messages and headlines, ad copy, effective CTAs, etc.
  • Strategic:
  • Ability to think through and solve complex issues. * Qualifications*
  • Bachelor's Degree
  • 5+ years of work experience in a technology related role, demonstrated ability to prioritize, organize, and coordinate simultaneous tasks/projects, Experience maintaining product backlogs to include epics, features, stories, and acceptance criteria.
  • Excellent communication skills; detail oriented, quick learner, strong critical thinking skills; solutions driven and be able to handle several tasks simultaneously, Strong technical background.
  • Experience in B2B within the food/beverage industry preferred.
  • Growth mindset with proven track record for trying new, innovative approaches.
  • Self-starter and solutions-driven. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran Type: Full-time
Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
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Get the Guide

What does a Systems Analyst do? 

292551366analyst5.8data analyst4.65it3.86information technology3.59systems analyst3.0818667620341323000.0088280.55194000.00YEARLY1189291642025-10-012025-10-312025-09-012025-09-302025-11-05Systems Analysts are high-level information technology experts who work in IT departments to guide the development of computer networks and systems. Their role is to consult on the current state of an IT system and provide data-driven advice on how to expand or refine its operations to meet company needs. Systems Analysts collect data, observe workflows and monitor system activity to identify vulnerabilities or areas of improvement. They communicate their findings to company leaders and help them compromise their needs and resources. System Analysts train their IT team and help guide the implementation of new systems and procedures.

Systems Analyst skills and qualifications

In order for a Systems Analyst to be truly effective in their role, they need some key skills, such as:

  • The ability to take initiative and be self-motivated
  • An adaptable and flexible attitude, allowing them to approach and solve a problem by examining it from different angles
  • Strong interpersonal skills
  • Written and verbal communication skills
  • The ability to collaborate within a team
  • Strong attention to detail
  • Developed skills in examination and analysis

Systems Analyst salary expectations

A Systems Analyst makes an average of $79,776 per year. Salary may depend on level of experience, education and the geographical location.

Systems Analyst salary expectations

2025-10-0123000.0088280.55194000.00YEARLY
  • Common salary: 88280.55 YEARLY
  • Typical salaries range from 23000.00 - 194000.00 YEARLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Systems Analyst education and training requirements

Generally, Systems Analysts must possess at least a bachelor’s degree in a computer-related field of study. Extra business courses or a major in management information systems could also be beneficial areas of study for this career. Some companies do require Systems Analysts to earn a master’s degree in business administration (MBA). Typically, the more technical the job, the more useful that a master’s degree in computer science (MCS) is for this position.

Though technical degrees are rarely required, programming or technical expertise can provide useful training for this role. Because of the constant development of technology, ongoing education is important for anyone in the IT field in order to stay informed about new technology.

292551366analyst5.8data analyst4.65it3.86information technology3.59systems analyst3.0818667620341323000.0088280.55194000.00YEARLY1189291642025-10-012025-10-312025-09-012025-09-302025-11-05Systems Analyst experience requirements

Though there is more of a focus on education rather than experience in order to enter this field, some positions will require a familiarity with the industry. This is so that the Systems Analysts working on an organization’s system are able to fully understand the nature and needs of the systems in relation to the business. Hospitals, for instance, would need a Systems Analyst that thoroughly understands health plans and programs, while a bank’s Systems Analyst may need a background in finance.

Job description samples for similar positions

If you’re writing a job description for a related position to the Systems Analyst, see our job descriptions for similar roles:

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Frequently asked questions about Systems Analysts

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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