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Virtual Assistant Job Description: Top Duties and Qualifications

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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A 206221531virtual assistant19.52administrative assistant5.27medical assistant2.25assistant2.11executive assistant2.02852284803667.2527.0560.10HOURLY135205832025-10-012025-10-312025-09-012025-09-302025-11-05Virtual Assistant, or Virtual Administrative Assistant, is responsible for providing remote assistance to business management professionals. Their duties include conducting research and organizing data, interacting with customers or clients on their employer’s behalf and performing additional clerical duties like updating calendars or sorting documents.

Virtual Assistant Duties and Responsibilities

Outline the duties and responsibilities you plan to give your Virtual Assistant. Be as specific as possible when listing all of the important daily tasks you expect the selected candidate to perform. Mention how the job functions in the organization, and include if there are any special responsibilities attached with the position.

Examples of Virtual Assistant duties and responsibilities include:

  • Answer emails and phone calls from customers.
  • Make travel arrangements.
  • Schedule appointments.
  • Make cold calls to generate leads from a provided spreadsheet.
  • Create content to post on the company’s social media channels.
  • Conduct online research to find address and contact details for a given list of companies.
  • Prepare presentations according to instructions given.

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Virtual Assistant Job Description Examples

Our mission

Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

Read our editorial guidelines
Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
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What Does a 206221531virtual assistant19.52administrative assistant5.27medical assistant2.25assistant2.11executive assistant2.02852284803667.2527.0560.10HOURLY135205832025-10-012025-10-312025-09-012025-09-302025-11-05Virtual Assistant Do?

Virtual Assistants typically work for corporations from a remote area, enabling them to complete their job duties at home. They work closely with company employees using email, phone or video chat technologies to enter data into spreadsheets or update office calendars. Their job is to answer customer phone calls and oversee transfers, create memos or newsletters and assist with planning travel details. They may also be responsible for helping their employers maintain social networking platforms or customer support channels.

Virtual Assistant Skills and Qualifications

This section should outline the educational qualifications and skills required for the Virtual Assistant position in your organization. List the technical and non-technical skills your organization requires along with degrees, certifications and training you want the successful Virtual Assistant candidate to have. Include if you are looking for certain personalities, qualities or traits.

Examples of Virtual Assistant skills and qualifications include:

  • High school diploma or GED
  • Bachelor’s degree preferred in some roles
  • Over three years of experience in a Virtual Assistant role
  • Familiarity with latest workplace technologies, including VoIP, online calendars and desktop sharing
  • Working knowledge of spreadsheet and word-processing program
  • Excellent multitasking, time management and organizational skills
  • Ability to work with minimum supervision
  • Must have a PC and reliable Internet connection

Virtual Assistant Salary Expectations

On average, a Virtual Assistant receives a salary of $15.84 per hour. Indeed has computed this estimate after considering the salary data submitted by several hundred Virtual Assistant employees and job advertisements published on Indeed during the last three years. Typically, a Virtual Assistant works for an average tenure of less than a year. Salaries may depend on the candidate’s level of education and experience, as well as your organization’s industry and geographical location.

Virtual Assistant Salary Expectations

2025-10-017.2527.0560.10HOURLY
  • Common salary: 27.05 HOURLY
  • Typical salaries range from 7.25 - 60.10 HOURLY
  • Find more information on Indeed Salaries

*Indeed data – 2025-10-01

Virtual Assistant Education and Training Requirements

A Virtual Assistant position may require a high school diploma or GED for effective understanding and execution of instructions, but some organizations prefer bachelor’s degrees for more refined skills. You may require the candidate to have additional training and certifications depending on the nature of duties you plan to assign to them. For example, a basic course in computers and typing can be helpful for a data entry task. Similarly, certification in social media management can be of great help in ensuring that the candidate possesses the necessary knowledge and skills required for the job. Some community colleges and online educators also offer certifications in Virtual Assistant skills.

Virtual Assistant Experience Requirements

An experience of two to three years would be sufficient for a 206221531virtual assistant19.52administrative assistant5.27medical assistant2.25assistant2.11executive assistant2.02852284803667.2527.0560.10HOURLY135205832025-10-012025-10-312025-09-012025-09-302025-11-05Virtual Assistant position if you are hiring for data entry and other basic tasks. However, more experience in certain industries may be necessary for more specialized functions like cold calling, email marketing and lead generation. In either case, look for candidates with experience in the area they will be working on in your organization. A Virtual Assistant should also have a reasonable experience in using common internet technologies like VoIP and desktop sharing applications as well.

Job Description Samples for Similar Positions

If Virtual Assistant is not quite the position you are planning to recruit for, here are some other job description samples for closely related positions:

Job Description Best Practices
Optimize your new and existing job descriptions to reach more candidates
Get the Guide

Frequently asked questions about Virtual Assistant

Three individuals are sitting at a table with a laptop, a disposable coffee cup, notebooks, and a phone visible. Two are facing each other, while the third’s back is to the camera. The setting appears to be a bright room with large windows.

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Job Description Examples

Need help writing a job description for a specific role? Use these job description examples to create your next great job posting. Or if you’re ready to hire, post your job on Indeed.

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