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Chief of Staff Job Description: Top Duties and Qualifications

Edited by Indeed Employer Content Team
Last updated November 6, 2025
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6 min read

What does the 10858765chief of staff29.18executive assistant6.32chief operating officer2.01director of operations1.58executive director1.4511064410873534000.00138408.84312000.00YEARLY411107022025-10-012025-10-312025-09-012025-09-302025-11-05Chief of Staff do? It’s much more than attending meetings and taking notes. The chief of staff, also known as a chief executive assistant, is the beating heart of an organization, masterfully orchestrating various elements and uniting them into a cohesive whole.

In the background of those polished presentations and decisive meetings are the dedicated hands of the chief of staff, weaving together the fabric of the company’s future. They are the vital link between executives and everyday operations, attending meetings on their behalf and arming decision-makers with indispensable knowledge. 

In this article, we’ll take a closer look at the chief of staff job description and unravel the nuances behind this pivotal role.

Let’s get started:

10858765chief of staff29.18executive assistant6.32chief operating officer2.01director of operations1.58executive director1.4511064410873534000.00138408.84312000.00YEARLY411107022025-10-012025-10-312025-09-012025-09-302025-11-05Chief of Staff duties and responsibilities

A chief of staff is the behind-the-scenes leader, the crucial torchbearer guiding an organization’s day-to-day rhythm. With a blend of sharp leadership and keen problem-solving skills, they navigate the company maze with unwavering precision. 

Here’s a snapshot of the key responsibilities of the chief of staff:

  • Teaming up with top-tier executives to chalk out and prioritize strategic business moves.
  • Being the chief executive’s personal timekeeper, orchestrating their schedule and planning essential travels.
  • Guiding department heads with expert advice to enhance overall team efficiency.
  • Keeping meetings focused and planning and coordinating them effectively.
  • Setting key performance indicators to measure and improve team performance.
  • Providing hands-on support to transform ideas into reality and monitor their progress.
  • Acting on behalf of the chief executive to answer inquiries.
  • Steering strategic business initiatives from genesis to fruition.
  • Pinpointing and addressing core issues within business processes.
  • Presenting the chief executive and other senior leaders with detailed company operations analysis.
  • Evaluating risk factors when making critical business decisions.
  • Completing special projects and initiatives with skillful oversight and support.
  • Leading meetings and workshops with meticulous planning and coordination.
  • Identifying areas of improvement across the organization and making actionable recommendations.

From strategic decision-making to minute operational details, the chief of staff role combines comprehensive vision with a detail-oriented approach, making it a pivotal function for employers and business owners to understand and value.

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Chief of Staff Job Description Examples

Example 1

CHIEF OF STAFF

Distinguishing Features OF THE CLASS: Under the general direction of the County Comptroller, an incumbent of this position serves in an executive capacity to effectively organize and control staff activities in an assigned function of the Albany County Comptroller s Office to maximize staff productivity in the implementation of policy guidelines covering a broad spectrum of staff operations. Work involves highly sensitive issues requiring tact, discretion, and responsiveness to the philosophy and public mission of the County Comptroller in dealing with executive level public officials, elected officials, representatives of the business community, the press, constituents and others. Assignments can be in the staff operational area of intergovernmental relations, public affairs, administration, or government operations. Appointees to this class serve at the pleasure of the County Comptroller. Direct managerial control is exercised by this position over a wide variety of staff operations in the area of assignment. Performs related work as required.

Typical WORK Activities:

Consults with the County Comptroller on current issues and operational objectives;

Directs internal staff operations, in the area of assignment, to ensure the implementation of policy directives and operational objectives;

Recommends policy changes to the County Comptroller to enhance operational efficiency;

Manages staff operations in an assigned area of the Office of the Comptroller;

Acts as the County Comptroller's personal representative with public officials, elected officials, the business community, the press and constituents in resolving issues or planning objectives;

Consults regularly with other executive level staff members of the Comptroller s Office and various County departments to ensure effective coordination of overall and specific activities;

Follows through on policy and legislative changes or proposals needed to implement operational objectives or direction from the County Comptroller;

Hires, motivates, supervises, disciplines, and is otherwise solely responsible for staff operations, completed staff reports, and reassignment or disposition of personnel allocated to this defined function;

Proposes changes in organizational structure consistent with policy direction and goals of the Comptroller;

Consults with the various Albany County departments as needed to advance the objectives of the Comptroller;

Advocates the policy or position of the County Comptroller;

Manages and maintains procedures for effective staff responses to public and legislative inquiries; and

Attends both internal and external affairs as assigned by the County Comptroller.

FULL Performance Knowledge, Skills, Abilities AND Personal Characteristics:

Extensive knowledge of both County and local government structures and current public issues affecting the County of Albany;

Ability to negotiate effectively;

Ability to supervise a combination of professional, technical and clerical personnel;

Ability to communicate effectively both orally and in writing;

Ability to effectively engage to public speaking;

Ability to analyze complex public issues and develop a suggested position consistent with the County Comptroller s mission;

Ability to follow through on issues to successful completion;

Tact, honesty and integrity;

Physical condition commensurate with the requirements of the position.

Minimum Qualifications:

Graduation from a regionally accredited or New York State registered college or university with at least a Bachelor's Degree in Accounting, Economics, Finance, or Business Administration with a minimum of twenty-four (24) credit hours in finance or accounting and three (3) years of experience supervising accounting staff.

Juris. Class: Non-Competitive (Policy Influencing/Confidential) (Only in the Office of the County Comptroller)

Albany County is an Equal Opportunity Employer.

Competitive class vacancies are filled by certified list provided by Albany County Civil Service. Should no certified list be available, candidates appointed to this position will be serving in a provisional appointment in accordance with New York State Civil Service Law. The candidate must successfully complete a competitive examination and be eligible for appointment in accordance with Civil Service Law and the Civil Service Rules for Albany County to obtain a permanent appointment.

Job Type: Full-time

Pay: $90,000.00 - $95,000.00 per year

Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
Schedule:
  • Monday to Location: In person

Example 2

Chief of Staff 20/20 Vision DC

About 20/20 Vision
An economic policy research and advocacy firm participating in the national economic policy making process. We work with legislators, academics, public interest groups, and progressive organizations via engagement in economic policy legislative and political projects with a principal focus on fiscal and financial policy. Archives of the group s regular economic and democracy reform policy updates can be found at [website]

Chief of Staff

The position supports the work of an economic policy research and advocacy firm participating in the national economic policy making process, working with legislators, academics, public interest groups, and progressive organizations via engagement in economic policy legislative and political projects with a principal focus on fiscal and financial policy.

The position involves working with and guiding a team of writers/researchers on policy products and projects relating to a range of domestic economic policy issues. The main task of this position will be focused on driving and managing economic policy projects. It includes various administrative responsibilities. The work is a mix of legislative and political projects and offers hands-on experience collaborating with colleagues and partners and preparing deliverables for clients. For reference, the archives of the group s regular economic policy updates can be found at [website]

Washington DC; Hybrid/remote. In-office meetings twice weekly, in our Dupont Circle office.

Tasks/Responsibilities:

  • Collaborate with 20/20 Vision Principal and Analysts to develop and implement the organization's strategic vision and objectives.
  • Monitor progress on strategic goals, identify potential roadblocks, and propose actionable solutions to achieve targets.
  • Stay up-to-date on economic policy trends, legislation, and current events to inform the organization's research and advocacy efforts.
  • Support and guide research teams in producing evidence-based bi-weekly updates and policy briefs to influence policymakers and the public.
  • Cultivate relationships with key Members of Congress, partner organizations and thought leaders.
  • Represent the organization at public events, conferences, and webinars to advance our policy objectives.
  • Identify needs and hiring opportunities, oversee recruitment efforts, and provide mentorship and professional development opportunities for staff.
  • Collaborate with 20/20 Vision Principal to develop and manage the organization's budget and complete invoices when necessary.
  • Ensure efficient allocation of resources to support programmatic priorities.
  • Streamline internal processes and workflows to maximize productivity and operational efficiency.
  • Implement systems and tools to enhance communication, collaboration, and knowledge sharing among team members.
  • Occasional event planning.

Requirements/Qualifications:

2-3 years of Hill or Hill-adjacent experience strongly preferred.

Proven experience in a leadership role within a progressive advocacy organization, especially in an economic policy research environment.

Knowledge of office management systems and procedures and office equipment

Proficiency in MS Office/Google Drive.

Excellent time management skills, the ability to prioritize work, pay attention to detail, and troubleshoot problems.

Excellent written and verbal communication and organizational skills.

Bachelor's degree in economics, public policy/politics, or a related field.

Independent Contractor with full-time, 40-hour work week expectation. Working hours somewhat flexible but may periodically require working some nights and weekends. Hourly rate range is from $40 to $55/hour (plus time and a half overtime for work outside of 9-6, M-F), commensurate with experience.

Time and a half overtime pay for holidays and work done outside the regular work hours (evening and weekend work). Annual paid vacation, and unlimited, flexible unpaid vacation. Reimbursements, stipends, PTO & VTO, other benefits to be negotiated between candidates and 20/20 Principal. Principal has expressed the possibility of part-time work.

Position is hybrid schedule with in-office meetings near Dupont Circle twice weekly.

To send your resume, please include a cover letter addressing this organization s mission and how your qualifications and experience align with the responsibilities outlined. Please include contact information and relationship for three professional references and send all to:

[website]

Please let us know where you saw the job post thanks!

20/20 Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, legal history, gender identity or expression, or any other characteristic protected by federal, state or local laws.

See other current openings at: [website]

Target start date: ASAP

Job Type: Full-time

Pay: $45.00 - $55.00 per hour

Benefits:
  • Flexible schedule
Schedule:
  • 8 hour shift
  • Monday to Friday
  • Overtime



Ability to commute/relocate:
  • Washington, DC: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
  • Please describe in detail your congressional or legislative experience, and your knowledge of economics and fiscal policy. (Also include this in your cover letter)

Experience:
  • congressional: 1 year (Preferred)
  • economics/finance: 1 year (Preferred)


Work Hybrid remote in Washington, DC

Example 3

Chief of Staff
Woburn, MA

Factorial Energy is transforming battery technology to enable safe, scalable, and high-performance cells for electric vehicles. Operating out of its world-class research and development facility in Woburn, MA, Factorial holds a portfolio of solid-state innovations, including its segment-leading FEST (Factorial Electrolyte System Technology).

ROLE AND Responsibilities:

  • Execute company s critical and strategic missions on behalf of CEO s office across multifunctional teams including but not limited to facility expansion, corporate development and support manufacturing/supply chain-related activities as needed.
  • Collaborate with Factorial s leadership team to identify, develop and implement high-impact business process improvements
  • Serve as executive liaison to Factorial s major project teams, while driving project success from strategy to execution
  • Support Factorial s leadership team in developing appropriate reporting, communication and operations in order to accelerate the process towards growth, development and commercial targets
  • Facilitate and cascade internal and external collaborator communications regarding key decisions, information and strategic direction
  • Represent Factorial s leadership team in external meetings as requested

Qualifications AND Education Requirements

  • Bachelor s degree required
  • Experience in a startup environment working in a project owner or general manager capacity

Preferred Skills

  • Previous experience managing facility expansion or project management
  • Cost conscious and resourceful, with entrepreneurial and ownership mindset
  • Experience in one (or more) of the following industries: cleantech, energy storage, material, chemical, biotech, food industries, electronics, semiconductor or other manufacturing related sector

Additional Skills

  • Strong written and verbal communication skills
  • Excellent organizational and leadership skills
  • Excellent problem-solving and analytical skills
  • Ability to lead and handle multiple projects in a fast-paced environment
  • Excellent teamwork and interpersonal skills

*Berkner Group has been retained to execute this search. If you were contacted by Berkner Group, please reply to the person who contacted you. If you are applying to a job posting, please reply with your resume and a brief introduction and please include your name and the title for this position ( [Your name] — [Factorial Energy] - [Chief of Staff] ) in the subject line of your email. *

We look forward to hearing from you!

Job Type: Full-time

Benefits:
  • Health insurance
Schedule:
  • 8 hour shift

Ability to commute/relocate:
  • Woburn, MA 01801: Reliably commute or planning to relocate before starting work Location: One location

Example 4

We are HERN N([website]) - a brand of premium Mexican culinary products!

Our E-commerce Sales & Marketing is based in San Antonio, and our line is sold in specialty & gourmet stores in the US as well as restaurants and online. We have been featured on the Food Network, Food & Wine, Fine Cooking, Martha Stewart Living, The New York Times and more.

Looking for an organized high-energy, responsible, ambitious, problem-solving individual to work part-time closely 1-1 with the President *in our San Antonio office.Someone with previous professional experience that is ready to hit the ground-running.

Hours: 2-3 days during the week Monday-Friday, aprx. 10-15 hours a week. Occasionally be available after-work hours or on a weekend date for special events (ie. Pearl Fall/Holiday markets, Gran Tamalada, San Antonio Coffee Festival, King William Festival, Pearl Holiday Markets).

Apply only if you currently reside in San Antonio or in the surrounding area.

A positive can-do attitude, independent problem solving and strong communication skills are a must. Must have previous professional experience and be able to stay on top of and manage projects & tasks independently. You will work along side the President & Director of Sales. Keep us organized and on time with tasks.

We use ASANA (work management platform) and SLACK so please be open to learning them quickly if not already familiar.

Proactively anticipate needs of the business, resolve problems or come to the table with solutions.

Fluent in Spanish is a plus but not required. Must be fluent in Micro-soft office, Excel, Google Sheets & Docs and strong familiarity with Social Media Platforms (Instagram, TikTok, FB, Youtube).

Responsibilities Include:

  • Project Manage - Assist President with tasks and discreet projects on an ongoing basis. Lead assigned projects through from start to finish. Create spreadsheets and recaps to communicate data from research. Be proactive, stay on top of tasks and make sure to communicate with President as necessary.
  • Social Media & Email Marketing - Partner with President to coordinate marketing calendar, posts, and oversee affiliate marketing partners (send samples and follow up). Do you have ideas on how we can improve this part of our business? GREAT! We want to hear them and execute them. Work with our newsletter creator to develop timely, brand-enhancing and high conversion email marketing content.
  • Order Fulfillment - You may be called upon to assist with order website fulfillment via our Shopify platform. When it gets busy, we all pitch in! Package orders on site & deliver them to UPS/Fedex. (must be able to carry up to 30lbs).
  • Event Management - Attend and sell at events as necessary and partner with our Asssistant to ensure we have adequate staffing.










**This is a wonderful opportunity to be a part of an entrepreneurial business with A LOT of growth potential as we expand our presence.The job could lead to more hours and a full time position if that is of interest to you. As part-time employment, this is 1099 employment and you will be paid bi-weekly via VENMO.**

Job Types: Part-time, Contract

Pay: $17.00 per hour

Schedule:
  • Monday to Friday
  • Weekends as needed



Ability to commute/relocate:
  • San Antonio, TX 78207: Reliably commute or planning to relocate before starting work (Required)

Experience:
  • Microsoft Excel: 4 years (Preferred)
  • Microsoft Powerpoint: 1 year Location: In person

Example 5

Chief of Staff

1. Job Type: Administrative

2. Job Location: Altadena, California

3. Job Title: Chief of Staff

4. Number of Positions Open: 1

5. Job Experience Requirements:

-Experience with healthcare and residential assisted living

-Experience with Title 22 Management

-Experience with operations management

-Proven success in a project coordination role

-Strong project reporting skills, with a focus on managing multiple collaborator expectations

6. Job Description:

-Manage the Owners' schedules at the business, including scheduling meetings and

accounting for coverage

-Provide Owners with recommendations and consultation to improve teamwork across the

organization

-Assist the executive team with scheduling and overseeing staff

-Determine key performance indicators and how to measure team performance

-Manage the intake, sorting, and assignment of medication for residents

-Oversee and ensure compliance with Medical Administration Records

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

If you are looking for an exciting opportunity to make a significant impact on our resident's lives, we encourage you to apply. We offer competitive compensation packages and opportunities for professional growth.

To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience and why you are interested in the role.

Job Type: Full-time

Pay: $65,000.00 - $72,000.00 per year

Schedule:
  • 8 hour shift
  • Evening shift
  • Weekends as needed



Ability to commute/relocate:
  • Altadena, CA 91001: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:
  • 25% Location: In person

Example 6

Chief of Staff

Stop The Wait RI
Rhode Island, United States | Full-time

About Stop the Wait:

Stop The Wait RI (STPW) *is a 501(c)(4) organization whose mission is to Amplify parent voices, build community power, and successfully advocate for the conditions that will create the best educational landscape for our children.


Job description:


Position Overview:The Chief of Staff will play a pivotal role in this emerging nonprofit reporting directly to the CEO. This leadership position involves coordinating and overseeing crucial areas of work that are essential to the organization's success. The Chief of Staff will drive efficiency, manage projects, support the CEO's activities, and cultivate relationships to advance the mission of promoting educational equity and elevating BIPOC parent leadership. The ideal candidate will be passionate about parent advocacy and possess insight on the current educational and political landscape in Rhode Island.


Responsibilities:
The Chief of staff will report directly to the CEO and be responsible for leading and coordinating several areas of work that are critical to the success of Stop The Wait RI, including but not limited to the following:

  • Utilize prior experience in nonprofit startup settings to navigate, advise, and lead the organization through its growth and scaling phase.
  • Design and lead ambitious and effective electoral, educational, and issue advocacy campaigns focused on promoting and achieving educational equity and the elevation of parent leadership.
  • Support the CEO by managing day to day tasks and the flow of information.
  • Support management and performance across the organization and Stop the Wait staff in implementing organizational priorities and identifying growth areas.
  • Manage, supervise and, where appropriate, grow the CEO s office.
  • Support the CEO s management of the Leadership team, including coordination with the Board of Directors and major philanthropic partners.
  • Lead, develop, and assign special projects as needed.
  • Manage CEO s event calendar providing necessary logistical support.
  • Attend and document major takeaways and action items from partner meetings and, where needed, develop and update project plans to ensure our approach is responsive and relevant.
  • Create presentation outlines, talking points, agendas for internal and external coalition meeting
  • Develop and implement processes, systems, and tools to optimize resources and ensure efficient operations.
  • This is not a traditional 9-5 and will require some work on weekends and nights during peak times.

QualificationsRequired Skills and Experience:

  • Three or more years of experience in management or executive roles.
  • Proven experience in hiring, and supervising multiple employees.
  • Impeccable verbal, written, research, communication and deck creation skills, and experience.
  • Excellent organizational skills and the ability to communicate complex ideas in clear, concise terms (verbally and written).
  • Must be available to attend in-person meetings and events in RI, as needed.

Preferred Skills and Experience:

  • Masters degree in policy, education administration or related field (or equivalent experience).
  • Consulting and fundraising experience, with a focus on operations management.
  • Track record of success in project coordination and strategic planning.
  • Problem-solving mindset with a creative approach to solutions.
  • Strong project-reporting skills with a focus on cross-departmental communication and collaboration
  • Bilingual (fluent in Spanish preferred).

Salary and Benefits:
The salary is $85,000 - $95,000 commensurate with experience.

Stop The Wait RI also offers a competitive benefits package. 5% Retirement salary match, Healthcare, Vision, and Dental coverage.

Stop The Wait RI (STW)
  • is an equal opportunity employer.
STW prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religion, sex, gender identity, age, national origin, genetic characteristics, disability, status as a special disabled veteran or veteran, marital status, sexual orientation, sexual identity or any other basis prohibited by law.

Job Type: Full-time

Pay: $85,000.00 - $95,000.00 per year

Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
Schedule:
  • Monday to Friday



Ability to commute/relocate:
  • Providence, RI 02909: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:
  • 25% Location: In person

Example 7

Description: Arnold Ventures is a philanthropy whose core objective is to maximize opportunity and minimize injustice. We are dedicated to tackling some of the most pressing problems in the United States. We invest in sustainable change, building it from the ground up based on research, deep thinking, and a strong foundation of evidence. We drive public conversation, craft policy, and inspire action through education and advocacy.
Position Overview
Arnold Venture's communications and external affairs team aims to effectively position the Foundation as a trusted champion for evidence-based, nonpartisan policy solutions to America's toughest challenges. This includes both communications through original content creation and distribution of our policy priorities, and direct engagement and relationship building with targeted policy collaborators.
We are seeking a Chief of Staff to play a key role in setting the team's annual and multi-year strategies, interacting with key internal and external collaborators, measuring key performance metrics of the organization, and executing special projects. This individual will be the Executive Vice President of Communications & External Affairs' (EVP) right-hand, participating in high level meetings, traveling frequently, preparing briefings, conducting research, and owning targeted initiatives. In addition, the Chief of Staff will interface with the AV Executive team to integrate work across teams and functions. This position will be located in our Houston office and report to the EVP.
Core Research & Advising Responsibilities

  • Be a thought partner to the EVP to determine and prioritize decisions, manage time, prepare materials, and brainstorm strategic objectives
  • Provide high-level, quick, and in-depth analysis of policy, politics and industry trends
  • As needed, serve as surrogate for EVP at meetings and presentations
  • Support the EVP in creating presentations materials, background briefs and talking points. Maintain post-meeting debriefs and communicate to relevant collaborators
  • Support the writing of op-eds, articles, speeches, memos, and thank you letters to partners and government officials
  • Produce consolidated reporting to EVP, including tracking, reporting of internal documents that require coordinating data and information from around the organization
  • Respond to a variety of special projects

Core Operations Responsibilities
  • Manage relationships cross-functionally within AV teams
  • Team project manager to make sure we are on track for major initiatives short and long term Make sure we are thinking long term and not just what is immediately in front of us
  • Help to run team meetings, team building, culture creation
  • Plan and execute leadership development of Comms and External Affairs leadership team
  • Manage near and long-term meeting agendas for EVP. Screen requests for time/opportunities, gather backgrounds on meeting attendees, ensure needed support from team in attendance and meeting materials
  • Attend meetings with EVP, synthesize notes and facilitate action items and follow up items, ensure logging in CRM
  • Strategize, develop, and track key performance metrics for the organization to inform status and future opportunities
  • Spearhead and implement programs, systems, workflows, or processes that strengthen political knowledge and impact, improve tracking and performance evaluation, or reduce redundancies. Examples include designing and maintaining databases with member profiles, historical giving analysis, and political engagement activity
  • Work with Finance to manage the annual department budget for Comms and External Affairs Coordinate with AV Legal, Finance, and Accounting teams for necessary information, compliance disclosures and reports

Core Portfolio Management Responsibilities
  • Develop strategic focus areas and policy priorities for the Immigration, Climate & Clean Energy, and organ donation portfolios
  • Research, evaluate, and track potential investments within the Immigration and Climate priority areas
  • Present and make investment/grant recommendations
  • Execute and manage investments, including working with grantees to develop strategic campaign plans, establishing performance metrics, and monitoring performance
  • Develop and manage relationships with key collaborators, coalitions, experts, new and existing grantees, policymakers, advocacy organizations, and other funders
  • Collaborate with AV teams to explore and develop cross-initiative investment opportunities

. Requirements: Required Qualifications
  • 10 years of relevant work experience
  • Meaningful and demonstrated history of operational efficiency and optimization
  • Exceptional project manager with extraordinary organization skills
  • Outstanding data mining skills, particularly in policy analysis and political insights
  • Excellent oral and written communication skills
  • Strong command of modern technology (MS Office, Google Workspace, Calendly, Zoom, Type: Full-time

Example 8

About Kaiyo:
Kaiyo is an online marketplace committed to great design, exceptional customer care, and a more sustainable planet. We believe that buying well-made, pre-owned furniture is a better choice than buying new because good design is timeless, accessible, and built to last for a lifetime.
We are searching for a talented Chief of Staff to join our team, supporting and reporting to our Founder/CEO. In this role, you'll have the opportunity to quickly learn the business and act as the CEO's right hand in both day-to-day execution and strategic initiatives.
Candidates should be highly motivated, friendly, professional, and also love working on a team. You need to be a quick learner and tech-savvy. This is a fantastic opportunity for someone who wants to take their career to the next level by working next to the top executive in a fast-paced, high-growth startup environment.
This role is based in NYC. We are currently working remotely due to COVID-19. We will move towards a hybrid model in 2022.
What You'll Do:

  • Provide administrative, financial, and operational support to the CEO
  • Lead the preparation process for analyses and presentations for various internal, external and board meetings
  • Build strong relationships with other departments to allow for cross-functional partnership
  • Act as an extension of the CEO in appropriate settings to oversee meetings or entire projects
  • Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads
  • Act as an advisor to the CEO on both strategic and tactical matters

Candidate Requirements:
  • 6+ years of management consulting or similar field experience
  • 2+ years of management experience
  • Strong Excel and PowerPoint skills are a must
  • Concise, persuasive, and authentic communicator both verbally and in written communication
  • High gear operator who doesn't take no for an answer
  • Superb judgment and integrity, unparalleled confidentiality, and sophistication in all aspects of work
  • Experience planning and leading strategic initiatives

Benefits:
  • Medical, dental (free), vision (free), life (free), long-term disability (free) insurance are provided
  • 401k with 4% company match
  • 25% off purchases on [website]
  • Gym reimbursement

About Kaiyo:
Kaiyo is an online furniture marketplace dedicated to great design, exceptional customer care, and a more sustainable planet. Our company has entered a hyper-growth phase, serving New York, New Jersey, Connecticut, as well as the Philadelphia and Washington D.C. metros, with plans for continued expansion in 2022.
We're an equal opportunity employer based in New York City funded by Lerer Hippeau, Correlation Ventures, Moderne Ventures, and Max Ventures. Our team is experienced. We've scaled companies before and seen successful exits. Our customers are passionate; we receive stellar reviews from both buyers and sellers. We know we've got something special here and we can't wait to take it to the next Type: Full-time

Example 9

Position Purpose:As the senior deputy to the Director of Service Operations, this person acts in concert with, and with the authority of the Director of Service Operations to drive Service Operations mandates. This means ensuring that the team works seamlessly, helps drive the managing and reporting on critical projects, analyzing contracts and financials, ensuring our hiring pipeline is moving, and overall releasing the Director to attend to strategic and macro architecture concepts as much as possible.
Defines and drives the operations and administration of Support Ops: ensuring initiatives are well tracked, data collected and analyzed (both financial and operational), services are priced and allocated properly, projects are combined and reported on effectively, staff is properly managed and supported and businesses are coordinated with effectively.
Primary Accountabilities/Responsibilities:

  • Works with Director of Service Operations to foster a success-oriented, team effort, accountable environment within the Service Operations team. Foster an environment of positivity and collaboration within teams, among all accounting, across groups, and across the globe
  • Inventory, oversee projects in the Service Operations department, coordinating the team with global counterparts and as necessary - with the various businesses, operations, risk, legal, compliance, HR and revenue generating information technology (IT) departments infrastructure is dependent upon
  • Identify areas of significant time or effort investment for potential to refactor. Suggest new roles within and complementing Services Operations
  • Focus on the outcomes desired including KPI's and other metrics of Services Operations and partners with a services architect to refine processes to better efficiency of deliverable
  • Drive initiative prioritization within the team, and across the needs of the business
  • Summarize technology and service offering changes from Services Ops for discussion at business CIO quarterly meetings
  • Conduct first review of FP&A from IT Director of Finance outcomes from the budget planning sessions for presentation to Director of Service Operations
  • Drive and maintain reporting of project portfolio for ongoing project firm wide with decision tree for prioritization and resource allocation.
  • Experience across service disciplines such as service desk, desktop, application delivery, and ITSM. Can talk the talk enough to both understand challenges to help Director of Service Operations understand where attention needs to be provided, as well as earn credibility with discipline leaders that this role is vested with the team on delivering results.
  • Helps drive goal setting, employee evaluation and feedback.
  • This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed.

Skills and Knowledge Required
  • Strong project management and knowledge of optimized reporting of technical KPI's, KRI's and financial metrics
  • 10+ years supporting technical units with project oversight capabilities (business analyst, PM, agile delivery, etc.)
  • Experience with resource utilization analysis and reporting
  • Strong communication skills both verbal and written. Strong visualization skills (powerpoint, visio, Power BI) to help represent utilization. Ready to engage and be Type: Full-time

Example 10

COVID forced companies to move operations to the virtual sphere - often at the cost of employee retention, client relationships, or brand standardization. Warmly sees this as a trend that isn't going away. Our mission is to help companies and employees build better relationships over Zoom - whether that be through discovering commonalities with coworkers and clients, forging authentic relationships, or establishing credibility for yourself, your team, and your company.

We're a seed-stage start-up backed by Zoom, NFX, F-Prime, Y-Combinator, and other leading venture capital firms. We were chosen as a 'Top 50 seed-stage company to work for' and one of OnDeck's Top 100 Companies of 2022 after being one of the first apps to launch on Zoom's new App Store. As a pioneer in this Zoom Apps platform, we've achieved only 1% of what we set out to do. To help us with the other 149%, we are looking for an exceptional Chief of Staff to join Warmly. Check out more about Warmly's product and download us at [website]!

As Warmly's Chief of Staff you'll be the right hand and thought partner to our CEO Max. This means being being strategic, operationally-minded, and capable of managing multiple important priorities in parallel. You will often lead company communications and cross-functional initiatives while moving Warmly toward rapid scale.

The role will be highly unique - allowing the hire to own 4/5 of the following areas: Finance, Business Operations, Hiring, People Operations and Secret CEO (shadowing Max, living in his email inbox, etc). For more details on what the job may entail, here's a quick video Max made about a "Day in the Life" of our new Chief of Staff!

What you will do in the role
  • Work with the CEO to drive strategic alignment across the organization
  • Lead BizOps initiatives like goal-setting, leadership team meetings, and company all-hands
  • Live in Max's email inbox. Pre-draft emails, schedule meetings, alert to high priority items, be the first line of defense
  • Join for 50% of Max's meetings. Take notes, follow up with action items
  • Find problems and fix them. Ask forgiveness, not permission
  • Find signal in the noise. Help the team pick the right things to work on to help them find Product Market Fit
  • Own the operational aspects of human resources and information security
  • Special projects - examples could include: setting up a sales ops infrastructure for the company, build a B2B sales playbook, find user interviewees for the Product team to connect with

Who would be a great fit
  • 3+ years combined experience in senior operating role at a startup, management consulting, or VC
  • Proven ability to quickly learn new things
  • Concise written and verbal communication
  • Structured about how to prioritize work and time
  • Able to make a clear business case for proposals
  • Experience with data analysis
  • Excellent emailing skills. Looking for an email expert
  • Outrageously organized and self-sufficient

Benefits
  • Exciting career growth
  • 100% reimbursement for the cost of an OnDeck program
  • Medical, Dental, and Vision insurance
  • Unlimited PTO
  • Generous stock options package as part of our compensation - share in our upside!
  • Company-paid onsites (whole team is going to Vancouver next month!)
  • Generous home-office setup stipend
  • Extra company holiday every year focused on personal development
  • Coolest company swag ever

Job Type: Full-time

Benefits:
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance
Schedule:
  • Monday to Location: Remote

Example 11

Description: Arnold Ventures is a philanthropy whose core objective is to maximize opportunity and minimize injustice. We are dedicated to tackling some of the most pressing problems in the United States. We invest in sustainable change, building it from the ground up based on research, deep thinking, and a strong foundation of evidence. We drive public conversation, craft policy, and inspire action through education and advocacy.
Position Overview
Arnold Venture's communications and external affairs team aims to effectively position the Foundation as a trusted champion for evidence-based, nonpartisan policy solutions to America's toughest challenges. This includes both communications through original content creation and distribution of our policy priorities, and direct engagement and relationship building with targeted policy collaborators.
We are seeking a Chief of Staff to play a key role in setting the team's annual and multi-year strategies, interacting with key internal and external collaborators, measuring key performance metrics of the organization, and executing special projects. This individual will be the Executive Vice President of Communications & External Affairs' (EVP) right-hand, participating in high level meetings, traveling frequently, preparing briefings, conducting research, and owning targeted initiatives. In addition, the Chief of Staff will interface with the AV Executive team to integrate work across teams and functions. This position will be located in our Houston office and report to the EVP.
Core Research & Advising Responsibilities

  • Be a thought partner to the EVP to determine and prioritize decisions, manage time, prepare materials, and brainstorm strategic objectives
  • Provide high-level, quick, and in-depth analysis of policy, politics and industry trends
  • As needed, serve as surrogate for EVP at meetings and presentations
  • Support the EVP in creating presentations materials, background briefs and talking points. Maintain post-meeting debriefs and communicate to relevant collaborators
  • Support the writing of op-eds, articles, speeches, memos, and thank you letters to partners and government officials
  • Produce consolidated reporting to EVP, including tracking, reporting of internal documents that require coordinating data and information from around the organization
  • Respond to a variety of special projects

Core Operations Responsibilities
  • Manage relationships cross-functionally within AV teams
  • Team project manager to make sure we are on track for major initiatives short and long term Make sure we are thinking long term and not just what is immediately in front of us
  • Help to run team meetings, team building, culture creation
  • Plan and execute leadership development of Comms and External Affairs leadership team
  • Manage near and long-term meeting agendas for EVP. Screen requests for time/opportunities, gather backgrounds on meeting attendees, ensure needed support from team in attendance and meeting materials
  • Attend meetings with EVP, synthesize notes and facilitate action items and follow up items, ensure logging in CRM
  • Strategize, develop, and track key performance metrics for the organization to inform status and future opportunities
  • Spearhead and implement programs, systems, workflows, or processes that strengthen political knowledge and impact, improve tracking and performance evaluation, or reduce redundancies. Examples include designing and maintaining databases with member profiles, historical giving analysis, and political engagement activity
  • Work with Finance to manage the annual department budget for Comms and External Affairs Coordinate with AV Legal, Finance, and Accounting teams for necessary information, compliance disclosures and reports

Core Portfolio Management Responsibilities
  • Develop strategic focus areas and policy priorities for the Immigration, Climate & Clean Energy, and organ donation portfolios
  • Research, evaluate, and track potential investments within the Immigration and Climate priority areas
  • Present and make investment/grant recommendations
  • Execute and manage investments, including working with grantees to develop strategic campaign plans, establishing performance metrics, and monitoring performance
  • Develop and manage relationships with key collaborators, coalitions, experts, new and existing grantees, policymakers, advocacy organizations, and other funders
  • Collaborate with AV teams to explore and develop cross-initiative investment opportunities

. Requirements: Required Qualifications
  • 10 years of relevant work experience
  • Meaningful and demonstrated history of operational efficiency and optimization
  • Exceptional project manager with extraordinary organization skills
  • Outstanding data mining skills, particularly in policy analysis and political insights
  • Excellent oral and written communication skills
  • Strong command of modern technology (MS Office, Google Workspace, Calendly, Zoom, Type: Full-time
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What does a chief of staff do?

The role of a chief of staff extends beyond the traditional scope of executive responsibilities. These individuals manage the organization’s daily operations by actively engaging with employees to identify existing issues and offer viable solutions.

It is through these daily duties that they acquire essential details, which they subsequently communicate to the executive team, thus ensuring their continual involvement in the company’s operations.

The chief of staff frequently holds the mantle of internal and external communications, liaising with employees and clients through speeches, reports and newsletters. They are usually entrusted with the task of implementing and overseeing organization-wide initiatives and programs. After the chief of staff executes these decisions and efforts, they are duly communicated to the executive staff members.

In summary, the chief of staff acts as an operational linchpin and strategic facilitator within an organization, a role that is fundamental to the efficiency and effectiveness of the company as a whole.

Chief of staff skills and qualifications

A successful chief of staff must possess an arsenal of indispensable skills and qualifications that enable them to navigate the complexities of their role. These include:

  • Communication: As someone who interacts with team members across all levels, a chief of staff must have exceptional written and verbal communication skills to ensure information and direction are clearly conveyed.
  • Leadership: A key aspect of the chief of staff role is demonstrating effective and trustworthy leadership, as they are responsible for planning meetings, determining business requirements and guiding teams towards success.
  • Time management: As the stewards of organizational efficiency and guardians of executive leaders’ time, chiefs of staff must exhibit exemplary time management skills. They utilize organization and planning expertise to prioritize tasks, schedule meetings and resolve work conflicts without burdening the executive leader.
  • Problem-solving: The chief of staff must be adept at resolving issues that arise, whether they involve workplace conflicts, vendor challenges or customer and partner concerns. Their ability to find and implement solutions helps to bolster the organization’s resilience and adaptability.

Chief of staff salary expectations

The average salary for a 10858765chief of staff29.18executive assistant6.32chief operating officer2.01director of operations1.58executive director1.4511064410873534000.00138408.84312000.00YEARLY411107022025-10-012025-10-312025-09-012025-09-302025-11-05Chief of Staff in the United States is $118,228 annually. Salaries may vary based on location and experience, with the range spanning from $69,757 to $200,378 annually.

Chief of staff education and training requirements

While a chief of staff position doesn’t universally demand a specific degree, having a bachelor’s degree could set a solid grounding. However, a master’s degree, particularly in areas such as business administration, economics, finance or logistics, often catapults candidates into stronger consideration.

What’s more, experience gained from prior executive roles or training from educational programs can be equally important. Prospective or established chiefs of staff may also choose to deepen their expertise by earning professional certifications during their career journey.

Chief of staff experience requirements

When hiring a chief of staff, organizations usually look for candidates with a strong foundation of leadership and management experience. Candidates with a track record in executive roles, preferably within the same industry, are often highly sought after.

Nonetheless, some companies value the fresh insights from candidates who’ve succeeded as chiefs of staff in various industries. The main focus is on the candidate’s capacity to apply their background effectively throughout the organization.

Job description samples for similar positions

If you’re looking to hire people for jobs similar to a chief of staff, check out our easy-to-understand job descriptions for related roles to help with your hiring process:

• General Counsel

• Treasurer

Frequently asked questions about chiefs of staff

1. How do you hire the right chief of staff?

Hiring the right chief of staff involves a blend of experience evaluation, skill assessment and culture compatibility. Here are some steps to help ensure a successful hiring process:

  • Define the role.
  • Screen for relevant experience.
  • Assess skills and competencies using customized assessments and interview questions.
  • Look for cultural fit using behavioral interviews.
  • Ask for references from past employers or colleagues.
  • Ensure the candidate has a comprehensive understanding of the position and its demands.

2. What are typical roles a chief of staff might transition from?

The path toward becoming a chief of staff is diverse and often tailored to the individual’s background. Many people transition into this role from other executive positions, such as director or vice president roles in operations, strategy or finance. Prior experience as an executive assistant or general manager can also provide valuable experience for a chief of staff.

3. How can a chief of staff contribute to a company’s sustainability initiatives?

In addition to overseeing operations and strategy, a chief of staff can play a major role in driving sustainability efforts within an organization. This can involve spearheading internal initiatives, such as reducing energy use and waste, as well as aligning business goals with broader environmental and social objectives.

4. What are some key trends affecting leadership roles, such as chief of staff?

Recent trends impacting leadership roles include increased emphasis on diversity, equity and inclusion; the adoption of agile and flexible working models; and a growing focus on employee well-being and work-life balance. As businesses and industries evolve, leadership positions like the chief of staff must also adapt to navigate these trends successfully.

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