What does an Employee Relations Manager do?
Employee Relations Managers are part of the human resources team and focus on making the company a better place for employees. They’re responsible for building positive relationships with employees, which helps to improve employee satisfaction and can improve employee retention and productivity. They’re involved in a variety of processes, including choosing and creating programs to help staff members and improve recruitment, hiring and training. When employees leave, the Employee Relations Manager might conduct the exit interviews to identify reasons the employees left, which can help them improve the company for other workers.
Employee Relations Manager skills and qualifications
To develop strong relationships and improve employee satisfaction, Employee Relations Managers need several prerequisite skills and qualifications, including:
- Strong understanding of labor and employment law and employee relations
- Exceptional interpersonal skills
- Natural problem-solving ability to improve situations for employees
- Ability to create effective programs
- Data analysis skills
- Conflict resolution skills
- Passion to improve others’ well-being
- Technology skills with experience using various HR software programs
Employee Relations Manager experience requirements
Many job descriptions for Employee Relations Manager careers require extensive relevant experience, often at least three to five years. That experience should be in human resources, such as a Human Resources Generalist role. Some companies specify a minimum amount of experience in specific areas, such as labor law or labor relations.
Employee Relations Manager education and training requirements
Most companies require a minimum of a bachelor’s degree in a relevant field, such as human resources or employment relations. However, some companies might consider extensive HR experience in place of a degree for an otherwise highly qualified candidate.
Employee Relations Manager salary expectations
According to Indeed Salaries, the average salary for an Employee Relations Manager is $67,207 per year. Salaries are dependent on factors such as experience, location and type of company.
Employee Relations Manager salary expectations
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Common salary:
90364.79 YEARLY -
Typical salaries range from
24000.00 -197000.00 YEARLY - Find more information on Indeed Salaries
*Indeed data –
Job description samples for similar positions
If you need a different job description, here are some similar positions to consider:
Employee Relations Manager job description FAQs
What is the difference between an Employee Relations Manager and a Customer Relations Manager?
An Employee Relations Manager focuses on internal relations among all employees of the company. Their duties revolve around offering programs and improving the workplace to keep employees happy, which can make the company more productive. A Customer Relations Manager focuses on external relationships with customers. They build relationships with those customers and develop programs that keep them satisfied. The goal is similar, but the target audience is different.
How can you make your Employee Relations Manager job description stand out?
Highlight the current programs you have in place that support positive employee relations. Describe the resources and team members the chosen candidate will have to support in their mission. Add what makes your company unique, such as special perks your employees get, that not only benefit the candidate but also make their job easier by keeping employees satisfied. Working in some branding that helps job seekers get a feel for what your company is like can help you attract the right kind of people.
What qualities make a good Employee Relations Manager?
A strong Employee Relations Manager is someone who understands what employees want and listens to them to gain valuable feedback to improve the company. They have a strong grasp of HR concepts, so they can implement them well within the company. They also enjoy seeing employees happy and want to offer programs and changes that achieve that goal. They’re outgoing and enthusiastic, with strong communication and interpersonal skills to engage team members.
What should you look for in an Employee Relations Manager resume?
Check for years of HR experience, particularly with employment relations and labor laws. Varied HR positions or progressive responsibilities in an HR position can also be beneficial. Check for specific tasks that are relevant to the position, such as program management, employee wellness and involvement with recruiting and hiring.
*Indeed provides this information as a courtesy to users of this site. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance.
