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Case Manager Duties, Skills & Responsibilities: a Guide for Employers

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Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.

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When hiring Case Managers, it’s important to properly describe the job opening with the duties, skills and responsibilities of the role. We’ve compiled a guide to Case Manager Duties, Skills & Responsibilities using data from actual job postings on Indeed.

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Popular Case Manager Duties and Skills

Here are some commonly found skills and other specifications in job postings for Case Managers.

Social work

  • Definition : Experience in social work.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 21.8% of Case Manager job postings on Indeed.

Motivational interviewing

  • Definition : Experience conducting motivational interviewing as a counseling method.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 3.7% of Case Manager job postings on Indeed.

Medicare

  • Definition : Experience or knowledge of Medicare health insurance program.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 3.2% of Case Manager job postings on Indeed.

Clinical Social Worker

  • Definition : A license to work as a Clinical Social Worker. Licensing requirements vary by state.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 3% of Case Manager job postings on Indeed.

Supervising experience

  • Definition : Experience supervising personnel in a professional setting.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 2.6% of Case Manager job postings on Indeed.

Addiction counseling

  • Definition : Skill or experience working with individuals experiencing addiction or substance abuse.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 2.3% of Case Manager job postings on Indeed.

Childcare

  • Definition : Skill or experience providing care and supervision for children while also providing them with educational development.
  • Years of experience most commonly required: 3-4
  • How common is it? This skill is found in 2% of Case Manager job postings on Indeed.

Certified Social Worker

  • Definition : A license to work as a Certified Social Worker. Licensing requirements vary by state.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 1.2% of Case Manager job postings on Indeed.

LICSW

  • Definition : A license to work as a Licensed Independent Clinical Social Worker. Licensing requirements vary by state.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 1% of Case Manager job postings on Indeed.

Crisis intervention

  • Definition : Skill or experience in providing crisis intervention for children, adults, families, or other groups.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.9% of Case Manager job postings on Indeed.

Behavioral health

  • Definition : Experience in or knowledge of behavioral health care. This may include administering assessments, providing counseling services, or knowledge of behavioral health theories.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.9% of Case Manager job postings on Indeed.

Section 8

  • Definition : Knowledge of the federal housing assistance program that pays a portion of lower-income individuals’ or families’ rent.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.5% of Case Manager job postings on Indeed.

LCSW-C

  • Definition : A license to work as a Licensed Certified Social Worker-Clinical in Maryland.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 0.4% of Case Manager job postings on Indeed.

LBSW

  • Definition : A license to work as a Licensed Bachelor Social Worker. Licensing requirements vary by state.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.4% of Case Manager job postings on Indeed.

Child welfare

  • Definition : Experience promoting the well-being of children, especially in regards to assisting abused children or providing children with a safe home environment.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.4% of Case Manager job postings on Indeed.

Mentoring

  • Definition : Experience providing guidance and support to less experiences practitioners.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.3% of Case Manager job postings on Indeed.

LGSW

  • Definition : A license to work as a Licensed Graduate Social Worker. Licensing requirements vary by state.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.3% of Case Manager job postings on Indeed.

Crisis management

  • Definition : Experience providing individuals or groups with support and counseling during a crisis.
  • Years of experience most commonly required: 2-3
  • How common is it? This skill is found in 0.3% of Case Manager job postings on Indeed.

CMSW

  • Definition : A license to work as a Certified Master Social Worker. Licensing requirements vary by state.
  • Years of experience most commonly required: 1-2
  • How common is it? This skill is found in 0.1% of Case Manager job postings on Indeed.
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Duties and Skills Examples

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    Indeed’s Employer Resource Library helps businesses grow and manage their workforce. With over 15,000 articles in 6 languages, we offer tactical advice, how-tos and best practices to help businesses hire and retain great employees.