What does a first responder do?

First responders provide critical care and coordinate emergency response efforts. They may help stabilize individuals at the scene or take actions to prevent further damage, such as directing traffic after a car accident. In many cases, first responders are the first trained professionals to arrive on a scene, so they must assess the situation and act quickly.

When first responders arrive at emergency locations before police officers, EMTs, or firefighters, they may step into a coordination and communication role as other responders arrive.

First responder skills and qualifications

First responders generally rely on technical knowledge, physical ability and interpersonal skills. This role often requires quick decision-making in high-pressure environments and communicating clearly while acting empathetically. Your first responder job descriptions might address a mix of hard and soft skills, such as CPR, communication and emotional IQ.

You may also include these skills:

• Basic life support and first aid proficiency
• Strong communication and active listening skills
• Ability to remain calm under pressure
• Physical stamina and strength
• Knowledge of emergency protocols and procedures
• Route navigation and familiarity with local streets
• Teamwork and collaboration in fast-paced settings
• Use of radios and dispatch equipment, such as computer-aided dispatch (CAD) systems

First responder experience requirements

You might prioritize candidates with experience in fast-paced or service-oriented environments for skills-first hiring. Jobs in security, emergency dispatch, firefighting, healthcare support or busy customer service settings might prepare candidates for calm decision-making in hectic or stressful environments. These positions can also help candidates develop the communication and teamwork skills needed for first responder roles.

When evaluating applicants from nontraditional backgrounds, you may also consider their previous exposure or familiarity with shift work.

First responder education and training requirements

First responders don’t typically need formal education, making the role well-suited for skills-first hiring. Many employers prioritize practical abilities, such as emergency response knowledge or the ability to remain calm under pressure, when evaluating candidates for this role.

You might require certification in basic life support or first aid/CPR. Some employers also value training from volunteer work, community programs or public safety departments.

Familiarity with emergency equipment, radio systems and response procedures is also helpful. Successful candidates may also hold certifications such as Emergency Medical Responder (EMR).

Job description samples for similar positions

If this first responder job description information isn’t what you need, consider these sample job descriptions:

• Emergency medical technician (EMT)
• Emergency room (ER) tech
• Emergency room (ER) nurse