At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission.

We are hiring a full-time Admissions Coordinator in !

The Admissions Coordinator facilitates admissions for FSH residential facilities. This includes all services-related liaison duties, processing referrals, attending in-person meetings with community referents and stakeholders, screening prospective clients, and maintaining the services waitlist.

Tired of working 40 hours per week? Join our team and enjoy a standardized 36-hour work week with no change in pay!

• Pay Ranges from $40,000 - $42,000 per year

Our full-time benefits include:

• Generous paid time off allowance, which increases with tenure
• 15 observed holidays a year, including your birthday
• 401k employer matching
• Dental, Vision, Life Insurance, Medical
• Opportunity for annual merit increase and annual bonus
• Team environment with an exceptional work culture

Duties to include but not limited to:

• Assists Admissions Manager in maintaining target census for residential substance use disorder treatment.
• Assists the Admissions Manager in maintaining the services waitlist and waitlist reporting to public and private entities.
• Prepares all prospective clients for admission and intake for FSH residential facilities. Coordinates admissions schedule with operations staff, prospective clients, and/or their referents.
• Functions as a liaison between FSH and funding providers, the public, outside agencies, and prospective clients.
• Engages in proactive outreach to existing and new referent entities to coordinate referral and intake to FSH services.
• Receives & processes referrals from funding providers, agencies, & self-referrals.
• Maintains contact with referrals & their representatives. Maintains log of referrals. Coordinates admissions dates and times with agencies, representatives, and prospective clients.

Requirements:

• Bachelor's degree or equivalent experience required
• Experience in mental health and/or substance abuse field preferred
• Knowledge of the Salt Lake County Behavioral Health provider health network preferred

Job Type: Full-time

Pay: $40,000.00 - $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Healthcare setting:

• Inpatient
• Outpatient

Medical specialties:

• Addiction Medicine

Schedule:

• Day shift
• Monday to Friday
• No nights

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Salt Lake City, UT (Required)

Ability to Relocate:

• Salt Lake City, UT: Relocate before starting work Location: In person

We are a residential treatment center in Phoenix, AZ dedicated to providing comprehensive and compassionate care for individuals struggling with substance use and mental health disorders. We offer a supportive and professional environment where our team members can thrive and make a real difference in the lives of our clients.

The Admissions Coordinator is a crucial administrative role responsible for managing the intake process for potential clients referred from outpatient clinics. The successful candidate will handle all aspects of the admission process, from screening initial inquiries to coordinating follow-up care.



Key Responsibilities:

- Screen calls and emails from outpatient clinics for potential inbound referrals.

- Obtain necessary information in referral packets for admission to treatment.

- Verify patient insurance and benefits.

- Call potential clients and complete screening forms prior to admission.

- Set intake dates and times.

- Coordinate follow-up care with outpatient clinics.

- Send daily emails to prospective referral sources regarding bed availability.

- Read through referring documents to confirm eligibility for residential treatment.

- Coordinate with intake coordinators for any incoming intakes.



Requirements:

- High school diploma required; bachelor’s degree in a related field preferred.

- Prior experience in the behavioral health setting, with familiarity in substance use and mental health disorders.

- Experience in a Severe Mental Illness (SMI) clinic preferred.

- Must be detail-oriented and able to work independently.

- Comfortable working in an office setting for 8 hours per day, primarily handling emails and phone calls.

- Excellent communication and organizational skills.

- Must be 21 years of age or older.

- Valid driver's license.

- Level 1 fingerprint clearance card.

- First Aid and CPR certification.

- TB test within the last year.



Benefits:

- Medical, dental, and vision insurance.

- 2 weeks of combined PTO and sick time.

- Paid holidays.

- Training provided.

- Competitive salary based on experience.



Monday-Friday: 8am-4pm | 9am-5pm

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Healthcare setting:

• Inpatient
• Rehabilitation center

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Behavioral Health: 2 years (Required)

Ability to Commute:

• Phoenix, AZ (Required)

Ability to Relocate:

• Phoenix, AZ: Relocate before starting work Location: In person